Rural King Complaints and Reviews

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Rural King
Main address: Corporate Office 61938 Mattoon IL
217-235-7101, 800-860-8115, , http://www.ruralking.com/contacts/
  • 141+7 mobile complaints
  • $29.3K claimed losses
  • $196 average
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Ordered toolboxes almost a month ago...Rural King said would be here in 1-2 weeks.........wth....still nothing yet.... Add comment

  • Aug 29
  • Animal Feed
  • Clarksville, Tennessee
  • 1
  • 1
  • 18

This store allows people to run businesses without a license week after week. One woman and a friend take up to 10 parking spots with trailers, trucks, tables. She buys stuff at a Mennonite auction comes down and resells it. She blocks the already congested parking lot. There are usually 4 different people set up in the lot on any given weekend sometimes as many as 10. Some people actually sell... Read more

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  • Aug 27
  • Customer Service
  • Philadelphia, Pennsylvania
  • Order Delivery
  • 19

I ordered several items for the first time about a year ago from RK, and by the nature it was delivered, it was obvious they were drop shipping the merchandise from several locations. Only a partial order at first and then more the next week and I was still expecting about 3 other items worth about $25 after spending about $200. I placed a polite call and the young lady handled the call... Read more

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  • Aug 24
  • Shopping
  • Terre Haute, Indiana
  • Poor Customer Service
  • 44

I visited the Terre Haute to buy a tiller for my dad on August 23,2014. I asked for help several times, first with a cashier, and then with a manager because the cashier said they wear red shirts. I found a red shirt female, and said I need help finding the right size tiller for my 68 year dad........After waiting 36 minutes, I left. I went to True Value, and purchased one. I will be 100 percent... Read more

Was this review helpful? 3 1

  • Aug 24
  • Shopping
  • Connellsville, Pennsylvania
  • Positive Experience
  • 1
  • 1
  • 34

We could not be happier with the new RK in Connellsville, PA. The shelves are stocked, the staff is friendly and helpful. Their prices beat Tractor Supply by $6-$10 on animal feed. The manager, Jennifer, came to our local country fair and purchased 4H animals from the kids showing animals. This was even before the store opened. The local Tractor Supply has never purchased a single animal or... Read more

Was this review helpful? 1 2

  • Aug 24
  • Customer Service
  • Positive Experience
  • 2
  • 2
  • 34

The Rural King here (Store 72) opened just about 6 weeks ago. Their grand opening was conducted this past week and ended yesterday. Thus far, it has been WELL received by the community. We are not lacking for Walmarts, farm and ranch supply stores, a Home Depot or Lowe’s. What I have read on this site is a lot complaints by disgruntled current or formal employees. Big deal! If you are former... Read more

Was this review helpful? 1 3

  • Aug 16
  • Shopping
  • Faulty Tiller
  • 64

I bought a tiller 3 months ago it ran for 10 minutes and died had to wait 3 hours before it would start then two weeks later I started it back up it ran for twenty minutes and it locked up tighter than a drum took it to the Collinsville store where I had purchased it from it looks like a dump and smells like one the manager said she would get back with me on Wednesday this was a Sunday I called a... Read more

Was this review helpful? 1 0

  • Aug 13
  • Products
  • Inept Managers
  • 83

This is for You farmers petitioning for the return of knowledgeable store managers at RK. You will have to go straight to the top because they hired a VP John Somebody from walmart and he is dragging in his cronies from walmart. Here are some of the facts. Early in 2013 they opened the Bloomington store and Roberta White was the manager [now in TH] but in order to get her she needed a job for her... Read more

Was this review helpful? 1 3

  • Aug 09
  • Products
  • Paris, Illinois
  • Former Employee
  • 2
  • 2
  • 90

This is my second comment.....I heard from my Rural King home office contact, that someone fired Bob the clueless store manager in Paris.......I'm the Edgar County farmer that started the petition to hire back the former store manager and to refuse to give them our farming dollars until they train their store managers on the farm needs and products...I guess after 575 signatures and 100's of... Read more

Was this review helpful? 3 1

  • Aug 08
  • Animal Feed
  • Spoiled Dog Food
  • 48

I recently purchased a 15.9 lb bag of pedigree dog food. It was on sale for $20.99. I stored it in a large container in its own package and used it for two days. Then I noticed worms in the container. I then checked the dog food very carefully and found worms and small black bugs in the food. The expiration date was listed as 03 21 15. The bar code is 2310029161. I have since thrown the... Read more

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