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2.3 Based on 90 reviews
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  • Customers like
    • Most employees 4
    • Most things 2
    • Store overall 2
  • Customers don't like
    • Management 11
    • Quality of employees 4
    • Very rude 4
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I was shopping in the Rural King in New Philadelphia Ohio. It was a nice store and the people whom waited on me seemed to be very helpful. Once I was leaving the store I was interested in the sidewalk sale they was having out side. I was looking at some of the items and over heard the cashier whom was working the sale be spoken to wrongfully by what I assume a was head management. What the man said to her was very wrong and I believe no one... Read more

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Half hour of wasted time trying to get someone to answer the phone in an effort to ascertain whether product is in stock at the store level or the corporate level. 100 words. You people are more *** than previously anticipated. Half hour of wasted time trying to get someone to answer the phone in an effort to ascertain whether product is in stock at the store level or the corporate level. 100 words. You people are more *** than previously... Read more

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I usually overlook it if an employee of an establishment is rude to me but this time was different. The girl InCharge of the cashiers at Royal King in Cannonsburg Kentucky was very rude and embarrassed the *** out of me. The price of my item was ringing up 50 cents more than the sign said. I let them know at the register and the cashier asked someone else about it. The person she asked told me i was wrong and pointed out the item behind her. I... Read more

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I love the store, their products, and the employees. However, the gun barn has some serious room for improvement. To small, and not enough staff. I've waited up to 1/2 hour to be waited on. The on-line store has the same problem. It takes a week to process/ ship your order. This is not acceptable from a customer point of view. When I called the on-line gun store. The reps were not sensitive or open to suggestions or hearing my concerns. Rural... Read more

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Went in to buy a handgun. Passed the background check but they still couldn't sell me the gun. Had to put it on layaway and now i have to go back to the store and get it after they get their act together! No explanation except "it's not you".. no kidding....I've never even had a speeding ticket! What the ***???

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I walked to the store and its near a mile from my home. I was actually just going in for a job application, but instead I ordered a Throttle Cable for a YardMan *** whacker. So once I got to the store I started browsing around with my backpack, because I walk everywhere, and I noticed a majority of the workers immediately stopped working and started peeking around corners and staring at me. All the workers were probably older than 45 so they're... Read more

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I went to buy the gun of the week from local store.They said they only received a couple of them and said to order from RKGuns. I did.I signed up for the webb site and ordered the gun. That part was easy. It seemed like a legitiment webb site. It worked fine for the order but after that I could not get any response. Could not get an order status or anything. I called their phone number and all I got was a recording about their hours.I like... Read more

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First, I was considering purchasing a $99 high velocity fan last week. Am employee mentioned to me that the prices were going up the following day so I should buy it that day. Well, it's a week later and the price DROPPED down to $89! I HATE LIARS! Second, Rural King sells extremely expired pet food. PLEASE, if you purchase from them check the dates. I personally pulled about 8 cans of 1 flavor of Science Diet that were expired. I... Read more

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Madisonville KY Location: when you call they put you on hold for an extended period of time. Half of the items are incorrectly priced or do not have a price at all. I paid for a LP gas exchange and waited 45 minutes and had to ask 3 different people for help before anyone came to help me. Parking lot is a disaster due to holes.

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I love rural king! Me and my family love it and our animals I love these place keep going strong!!!

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