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2.3 Based on 94 reviews
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  • Customers like
    • Most employees 4
    • Most things 2
    • Store overall 2
  • Customers don't like
    • Management 12
    • Quality of employees 4
    • Very rude 4

My son bought a propane cabinet heater and paid 2 day shipping 60.00..The pkg arrived in 4 days. When i contacted customer service by email AND by phone , i kept getting the same storey...deliveries are not done on the weekends....and thats Our Fault???? They should have told us that. I am so tired of the runaround and the same "were sorry"....i justvwant my son to have his extra 2 day shipping cost of 60.00 tobreturned back to him... Read more

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ONE MANAGER ELINORE...AT MONTICELLO INDIANA #27 RURAL KING.....NEEDS TO BE INVESTAGED....SHE IS RUDE, TO HELP, SHOUTS ORDERS, SAYS YOU WILL DO THIS OR CAN'T LEAVE...THINKS SHE IS GOD OR SOMETHING....SO MANY GOOD WORKERS HAVE QUIT BECAUSE OF HER....DON'T YOU ALL SEE THIS....??????? i WAS GOOD EMPLOYEE AM 65...CASHIER MADE 7.25 DOLLARS AN HOUR...FUNNY........I WOULD WORK FOR THAT..AND QUIT BECAUSE OF HER........CHECK INTO HER...SO... Read more

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There's a manager by the name Rick at the Waverly, Ohio store and every time I've been in that store which is often he's never doing anything other then rippen into the other employees like they are a lower form of life then he is or something and he does it right in front of customers... Looks very bad on the store when managers treat others horrible. Read more

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I have to tell you how completely disgusted i am with your store in leesburg florida store # 3103. And the horrible way they treated a menally impaired child recently they are a store full of bullies. And i think everyone should know it , and reconsider there support for you. All the staff should be ashamed of themselves . exspecaily the uniformed *** , in firearms who thoughf it ok to yell and humiliate someone elses children and a child with... Read more

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I went into a Rural King at Benton Illinois and a cashier who looked to be in her seventies was Rude and did not get my order right. Her name was Annie. I got a bag of dog food and it had fifty percent off. She would not give the fifty percent off (on the bag since it was claimed to be torn). So I had to go get another bag of dog feed. Then I asked for some quikrete. so i went outside and filled the truck up with 9 bags of quikrete. A guy came... Read more

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I can not understand why would a manager yell at workers treat them bad to do this in front of custermers what kind of person that is in charge of such a so called famiely store be alowed to do this i felt so sorry for them and he said so many bad words and when corperate big wigs come in what a joke the workers get told to be there best and how there jobs are on the line the big wigs come in and see only what they want God forbid any of... Read more

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I was shopping in the Rural King in New Philadelphia Ohio. It was a nice store and the people whom waited on me seemed to be very helpful. Once I was leaving the store I was interested in the sidewalk sale they was having out side. I was looking at some of the items and over heard the cashier whom was working the sale be spoken to wrongfully by what I assume a was head management. What the man said to her was very wrong and I believe no one... Read more

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I usually overlook it if an employee of an establishment is rude to me but this time was different. The girl InCharge of the cashiers at Royal King in Cannonsburg Kentucky was very rude and embarrassed the *** out of me. The price of my item was ringing up 50 cents more than the sign said. I let them know at the register and the cashier asked someone else about it. The person she asked told me i was wrong and pointed out the item behind her. I... Read more

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I love the store, their products, and the employees. However, the gun barn has some serious room for improvement. To small, and not enough staff. I've waited up to 1/2 hour to be waited on. The on-line store has the same problem. It takes a week to process/ ship your order. This is not acceptable from a customer point of view. When I called the on-line gun store. The reps were not sensitive or open to suggestions or hearing my concerns. Rural... Read more

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Went in to buy a handgun. Passed the background check but they still couldn't sell me the gun. Had to put it on layaway and now i have to go back to the store and get it after they get their act together! No explanation except "it's not you".. no kidding....I've never even had a speeding ticket! What the ***???

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