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2.3 Based on 81 reviews
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  • Customers like
    • Most employees 4
    • Most things 2
    • Store overall 2
  • Customers don't like
    • Management 11
    • Quality of employees 4
    • Very rude 4

I was at the counter to purchase 100.00 plus in dog foods and supplies but Janice at desk couldn't bother to look up and speak to me. It's ok lots of stores sell dog food and supplies in marion ill Add comment

I went to the Bonita Springs store- which was a drive but I wanted to let my daughter do the craft that was advertised in the paper for Mother's day. We got there and walked around the entire store and saw no craft area set up. There were no employees available to answer any question and it seemed like every item I was thinking about buying had no price. When I did take one item to an employee which I believe was an assistant manager it seemed... Read more

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I had a delay on getting my buy approved. So now its been 5 days an counting to get the gun I purchased on line. They said they cant sell the gun to me till its aproved. No matter how long it takes. Company policy. And now I will take a refund an be done with company. But now they arent sure about the refund. They may have to send it. Because its a different department then the store it self. What a run around. Do yourself a favor an go to a... Read more

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I was in the hamilton store on main st a few days ago and witnessed the manager speaking to some of the cashiers and customer service ladies in a very disrepectful and degrading manner. her name tag said Beth.I cant believe this is how mangers speak to the hard working employees that are always so polite and helpful when I shop there.I was shocked and felt very disrepected as a customer hearing this. I hope there will be changes made as to how... Read more

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I had an experice,at your Circleville ,Ohio store this morning. We live over an hour from your store & my husband has started chickens & we went Sun.17th,2016 to lay a coop away & did w/Mike , we thought . I went today on Tues. 19th I paid on credit card for the layaway & waited & waited over an hour . Finally a man brings up one, not right one waited again.......finally I asked to speak I found the asst. Manger & told her I was still waiting .... Read more

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I am contacting you in regards to the Murphysboro store. We are a small farm community and we care about people. The staff at Murphysboro are either in tears or so frustrated that it effects them physically. There are two hateful staff. LISA and Laura. Maybe management should look at the turnover of staff and provide an environment that is not as hateful and nasty. You are losing valuable employees. As a group of Farmers that spend thousands... Read more

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bought a cooler rack from this company. recieved it damaged. took over a week to get back to me. sent it back on their dime. 2 weeks later i get email they refunded my credit card. a week later still no refund. call amex, they say no refund. file a dispute and then contact rural king. 3 days later get email apologizing for refund mistake (sure). finally get credited. would never deal with this company online again. BEWARE CONSUMERS !!!!! this... Read more

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Item was advertised with a 12% rebate as a sales ploy. I made the purchase of over $300 and filed the rebate on line as instructed, got the verfication of the transaction. I was to be notified by phone or e-mail! Nothing happened, so months later check on line, and Sorry but your rebate was declined! I have called over six time over weeks time, and nothing! Rural King is an official scam! Many others have experinced the same treatment. ... Read more

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Your Connellsville store is in my opinion one of the most lazy rude stores I have ever been in! We stood for over half an hour waiting gfor someone, anyone to check on fencing for us. Then the female at the front takes an attitude with us! Third time she was rude. Only to tell us they don't haveit. Then she gets another attitude and walks away not know we were also purchasing an $8000.00 side by side. Well thank you for your help, we purchased... Read more

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I went to work at Rurak King here in Columbus Indiana,I will say i had never worked where i was treated so rudely than here,The girl her name is Brandy dont know her last name works the service desk,she is so rude to the new employees and to customers and never smiles,i Have worked 35 years in retail and have never been treated the way this girl has done me and other new people,I took all i could and i walked out and i called the manager when i... Read more

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