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2.4 Based on 112 reviews
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  • Customers like
    • Most employees 4
    • Most things 2
    • Store overall 2
  • Customers don't like
    • Management 12
    • Quality of employees 4
    • Very rude 4
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I got up this morning and drove half an hour to the Shelbyville, KY store to purchase a Mossberg Plinkster 22 rifle in their sale ad that started today. Store opened a couple of minutes after their post opening time and then waited another 10 minutes before someone showed up at the gun counter. Filled out my online application, waited 30+ minutes and then I'm not that my application is on hold by the FBI. I showed them by CCDW license and was... Read more

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Do NOT order anything online. I placed an order with RK online. They tried to charge my bank card multiple times. I had to go to my bank and report the multiple (there were 5 pending charges within an hour of me placing my order) charges as fraudulent. My bank told me that they ran my card as debit twice, & as a credit 3 times. I had to cancel my bank card, so they couldn't charge me any more. Thanks RK for the inconvenience right before... Read more

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Ordered online and they tried to charge me 3 times for the same order. I had to cancel my bank card to stop it.

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Maryville store is poorly managed i was into pick up my layaway, the lady at the service desk was always friendly and talked and made me feel important. After waiting for over 30 minutes found out my lawaeay was never found, snd was told it was never put away, i Will never trust that store again

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I worked underground in the lead mines,for Amax lead co. At Boss, Mo. For many years,ennormus.articulateing,fork lifts, run some small ones to. Was a union operator. STORE. # 84 in Farmington,MO,THEY MAKE THEIR EMPLOYEES GET CERTIFIED ON THE FORK LIFT,AND,MAKEM,SIGN A FORM. WITH IN A DAY ARE TWO,THEY TELL AN OPERATED TO RAISE UP ANOTHER EMPLOYEE,WITH OR WITHOUT A PALLET. I AM RETIRED ANG A VERY LARGE IN COME, BUT I WORKED FOR IT.WAS DOING THIS... Read more

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If you believe that dogs don't belong in stores, don't go to stores that are clearly marked "pet friendly"! I am terribly sorry that your daughter was frightened. My daughter was terrified by Tim Currys portrayal of the clown in Stephen Kings "It". She was horrified by that "clown" on a movie I watched, when she was 2 but i didn't write a letter to the television station, lambasting them for broadcasting that movie and I didn't write a letter to... Read more

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If you believe that dogs don't belong I respect, don't go to stores that are clearly marked "pet friendly"! I am terribly sorry that tour daughter was frightened. My daughter was terrified by Tim Currys portrayal of the clown in Stephen Kings "It". She was horrified by the "clown" that she saw, on a movie I watched, when she was 2 but oil didn't write a letter to the television station, lambasting them for broadcasting that movie and I didn't... Read more

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I was suppose to get a 25 dollar rebate backwhen I bpught a gun. I havent received it yet. I bougjt the gun in August or Sept. It is a Firefly . so please send my rebate to me. Thank you Wanda Mosier.

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Overall I love Rural King. The one thing I hate is the online discount. I won't go online for a few dollars/ cents discount, as I'm sure most customers would not. I'm positive RK knows this. Your 'sales' are bogus. Give me my discount at the register! This has me cussing RK every time I leave. Please change this. Get rid of this practice and those ***., idiotic half pages in your adds, and I will sing your praises until my last breath! Thanks... Read more

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I had my rebate slip with me and the associate forgot to scan it. I asked if she could void the transaction. No she couldn't but I could take it to the service desk and they would take care of it. She couldn't do it either. she did try but could not get the register to do it. She said it was a computer problem. Why didn't she call a manager to override the transaction? So I still have my rebate and no I didn't buy everything I wanted because at... Read more

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