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Purchased a product that was not represented well and returned in original package. Was charged 20% restocking fee + the original shipping charge (which was no-charge to me) + shipping charge back to them. A TOTAL OF $95 WAS CHARGED BACK TO ME FROM A $207 ORIGINAL...
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1.0
I didn't like
  • Customer service - very rude
#1051179
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My local store head petunias in the garden center. There were two obvious retirees asking the girl about the petunias. We have a lot of retirees in this area and you can tell by the accents where they're from. The majority don't have a clue of growing anything in...
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#1048847
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Every store that I have ever been to always honors a misprint on the price of a item unless they have posted the error. I found a misprint on a dog cage I was going to buy. I showed the add to the store manager and He said that He could not honor it but that He would...
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3.1
Product
I didn't like
  • Corporate customer service
  • Lack of empathy from manager
  • Being misinformed
#1047468
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Short Review for May 14, 2017, Pc_service

Rural King
#1046982
3.4
Eveyone in this store is RUDE... its not the 1st time i went in here and thought this.. the pekple work are fighting eith one another over theor radios. Just really *** service.
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Short Review for April 01, 2017, Other

Rural King
#1028427
1.2
I was in the rural King store in Shelbyville ky and I noticed two associates in the parking lot at the garden center I was there for about an hour they were just standing around talking and laughing then I found out they are mother and son I was told they didn't hire family both of my girls put in applications there and were told only one could be hired why the double standard
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Rural King Customer Care Review

Rural King
#1022997
Champaign, IL. I tried to special order an Anderson lower receiver from the store. It arrived on time, but I've had to return every 3 days multiple times to keep resubmitting my information for a state background check, because the workers keep improperly filling out the paperwork. I can't justify any price for a product that I can't receive due to their incompetence.
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Short Review for March 18, 2017, Pc_service

Rural King
#1022503
The rural king Store 17 in carbondale is cancaling lawaway purchases without contacting the customer to let them know why it was cancelled.
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I go to your store all the time. The lines were packed. It was around 8:30 pm and I was only buying two little washers. Well they called a lady up to help. Well I got out of the long line and went in that one then come to find out that register was only for cards only....
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h.kitchener
h.kitchener

Never heard of this store, but sounds like they are as bad as the Meijer stores in my area with the lack of registers. Best to shop elsewhere.

#1046935
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I had a air conditioning manifold gauge that had a missing part and mr. eggy at super cool that owns the company that supplies your company had it sent over to me the very next day and I've never seen such great service his name is Phil Aggie at super cool and I just...
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4.4
#1045485
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My daughter had just visited the Rural King in Decatur Indiana. While there she noticed thatvone of the baby chicks wasn't well. She asked to buy the chick so she could try to nurse it back to health and was told that she had to buy 6 at a time. She told the employee...
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#1040188
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I went into the new greenwood indiana store to see about purchasing a zero turn mower.I asked if they had any special promotions on 0% interest.Needless to say nobody knew nothing.One mgr. said I had to apply to John Deere (want Husquavarna)another mgr said I needed to...
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I didn't like
  • Being misinformed
#1031392
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Regular customer of high price items. Often a purchaser of guns through the flash sales. Taking my business elsewhere now... Way too little coverage of gun dept. Grouchy older guy that let multiple people walk out and phone calls drop off while I awaited my turn (I...
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2.9
#1030668
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We are loyal customers, but the last 3 months your store in Xenia, Oh has been sorely lacking when it comes to there horse feed, recently they were out of oats for over 3 weeks, they have not been keeping the floor stocked, so you have to find someone to see if they...
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3.7
#1022697
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I'm a die-hard Rural King customer. I love the store. I love the smell of the popcorn as you enter the door, I love the gardening options, I love the tools, the feed, the live animals and everything else. What I don't love is the way the Shelbyville, KY's pet person...
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Anonymous
Anonymous

Cathy

#1021654
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