store customer customer service service manager order employees money people customers
I attempted to purchase a firearm from Rural King that I had previously put on layaway (I have made several purchases from them in the past with out any issue). This time when I filled out the 4473 background check (including my S.S.#) it returned with a concern. I was...
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Review
#1479830 Review #1479830 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Cat liter ordering | Rural King review

Your elyria store is always out of rural king brand 25 and 40 pound. I tried to call and talk to someone in charge of ordering but no one seems to know who is in charge. So i will not go back to rural king i have a walmart and tractor supplu just down the road
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Review
#1476974 Review #1476974 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Do not order online | Rural King review

1.6
Details
Ordered grill in Nov for Xmas gift, still havent received as of Feb. No response from them. Had to call to cancel today since they have my payment info. Rep. was pleasant but no apology or explanation.
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Review
#1476204 Review #1476204 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue

My W2s | Rural King review from Richmond, Kentucky

Ive woeked there last year for some time but still havent managed to get my W2s. I ended up moving to a dorm and all that also.
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Review
#1475685 Review #1475685 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application

I need my w2s please | Rural King review from Sarasota, Florida

5.0
Details
My w2s was never sent to me and I moved during the process
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Review
#1474272 Review #1474272 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application
Public Relations - Rural King review
Public Relations - Rural King review
Public Relations - Rural King review
Public Relations - Rural King review
Hamilton Ohio Store , This is for the CEO Mr. Melvin . In regards to Rocking Ricks car show in the Bottom lower parking lot. Mr Melvin this car show has been going on there for 15 years, It has brought a lot of customers into that shopping strip for years, The foot...
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4 comments
Anonymous
#1658576

I don't think a car show generates one iota of profit for the property owner / store. If anything it drives off legitimate shoppers who don't want the extra traffic, noise, and general annoyance.

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Review
#1472732 Review #1472732 is a subjective opinion of poster.
Reason of review
Order processing issue

They don't care | Rural King review

1.0
Details
I worked at Rural King in the small engine Department .It didn't take me long to find out that they don't care about the customers at all . They don't want to order parts and they want you to tell the customer it will take 2 to 3 weeks to get parts its a joke. They have had people's stuff there 3 6 or even a year Waring take your stuff somewhere else if you want it fixed
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Review
#1458472 Review #1458472 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
3.0
Details
Today I went in to purchase items as usual, and purchased antifreeze that was labeled $8.99, as I completed checkout I reviewed my receipt and discovered I was charged $9.99, I asked for the refund of $1.00 because I was overcharged. It was stated from the customer...
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Review
#1456465 Review #1456465 is a subjective opinion of poster.
Service
Rural King Manager
Cons
  • How management treat customers
  • No urgency from manager
  • Customer service stinks
Reason of review
Poor customer service
Preferred solution
change policy, or respect customer

Tired of false information. | Rural King review from Hamilton, Ohio

3.0
Details
My prob is with the Hamilton Store.#53.They are always out of Equine Fresh Pellets but always are selling out when they finally get some in .Ib've been told on more than one trip to store or on the phone yes we have them and get there and they have none..or they are getting in on Tuesday only to get there and have none..Most employees are rude( not all)..My horse has allergies and that seems to be the only brand she can use..my time is just as valuable as theirs so I should not have to spend my time and gas to make trips across town to be lied too..Very unprofessional...
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Review
#1443922 Review #1443922 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Never Again | Rural King review

Ordered items online, received via Fedex, poorly packaged and damaged, instead of returning entire order at their cost decided to keep and inform them about one item out of 20 that needed to be replaced or refunded . . . . took over a month just to hear back and then nothing resolved. DO NOT ORDER ONLINE FROM RURAL KING! NEVER AGAIN
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Review
#1443213 Review #1443213 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
Loss
$10
Preferred solution
Full refund