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3.2
Details
On March 21, 2019 I went to customer service with 2 lawnmower batteries in my possession. A new 1that I had purchased a few weeks before that would not work. And the Old core that I didn't bring with me when I first bought the new battery. I told employer I wanted to...
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2 comments
Aradhya
#1689046

The battery you returned and the new battery would be an even swap if it's a matter of two or three weeks. There wouldn't be a core credit for the first battery since you didn't have a core with you.

Any credit for a core should be applied to the second battery and noted on the receipt for that battery. There is no "money due".

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ID
#1498056 Review #1498056 is a subjective opinion of poster.
Location
District Iii, West Virginia
Reason of review
Employees in management that cant do there job
Preferred solution
Let the company propose a solution

Rural King - No response

1.9
Details
No one ever contacted me back
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ID
#1495769 Review #1495769 is a subjective opinion of poster.
Service
Rural King Manager
Reason of review
Poor customer service

Wish a Rural King would locate in the Fredericksburg, Va. area.

4.5
Details
Only one Tractor Supply in immediate area. Last feed store, Roxbury Mills has announced it is closing after the Spring season. Still many farms and gardens in this area. Consider?
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ID
#1495016 Review #1495016 is a subjective opinion of poster.
Location
Fredericksburg, Virginia
Pros
  • Product selection
Reason of review
Fair pricing

Rural King - Looks are deceiving!

1.0
Details
Makes no sense that they have designated parking spots for veterans but offer no veterans or military discount. Reaaalllly, they just lost 4 customers. I will never go to this store again. We can park anywhere, a discount thanking our veterans for their sacrifice is what makes sense.
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ID
#1492383 Review #1492383 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - Need my money

1.0
Details
Need my last paycheck from may 2018
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ID
#1491730 Review #1491730 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application

Rural King - Have issues

Call got disconnected want to call back
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ID
#1486723 Review #1486723 is a subjective opinion of poster.
Location
Monroeville, Pennsylvania
Reason of review
Poor customer service

Rural King - Extremely rude

1.5
Details
I called customer service explaining to them that i am looking for a product (sku40700014) and have been unaboe to find any locally. The very rude lady i spoke with told me that i could get 5 bags from a store that is 3 hours round trip away or 100 bags from a store that is about 7 hours round trip away. I asked her if there was a store to store transfer and she stated no. I asked if there was anyone i could speak with about that and she stated there was noone to talk to about changing a store policy.i shop at rural king about 2 times a week, spending close to 100 dollars each time and her stating that customer service was the corporate office and not letting me speak to a supervisor was very unprofessional. The wood pellets i am looking for is the only way we heat our home and another customer bought the last 2 pallets that have been shipped to our store. It is 8 degrees outside and i have no heat in my home. If i am unable to get these pellets i will have no heat in my home for the next 7 days that it is to be around -3 degrees outside all week.
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ID
#1485482 Review #1485482 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - Purchase a firearm

1.7
Details
Went to pick up a layaway firearm was blocked from their system due to someone else having the same name.called corp office spike with mrs Adams who was terribly rude and told me in so mamy words dodnt care if i shopped there.needless to say they have lost a very good customer. And word of mouth is the worst.ill make sure to let everyone i come in contact with how rual king treats its customers!!!! So very disappointed. The smiths
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ID
#1480145 Review #1480145 is a subjective opinion of poster.
Location
Leesburg, Florida
Service
Rural King Customer Care
Reason of review
Order processing issue
I attempted to purchase a firearm from Rural King that I had previously put on layaway (I have made several purchases from them in the past with out any issue). This time when I filled out the 4473 background check (including my S.S.#) it returned with a concern. I was...
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ID
#1479830 Review #1479830 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - Cat liter ordering

Your elyria store is always out of rural king brand 25 and 40 pound. I tried to call and talk to someone in charge of ordering but no one seems to know who is in charge. So i will not go back to rural king i have a walmart and tractor supplu just down the road
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ID
#1476974 Review #1476974 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - Do not order online

1.5
Details
Ordered grill in Nov for Xmas gift, still havent received as of Feb. No response from them. Had to call to cancel today since they have my payment info. Rep. was pleasant but no apology or explanation.
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ID
#1476204 Review #1476204 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue

Rural King - My W2s

Ive woeked there last year for some time but still havent managed to get my W2s. I ended up moving to a dorm and all that also.
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ID
#1475685 Review #1475685 is a subjective opinion of poster.
Location
Richmond, Kentucky
Reason of review
Work Experience or Job Application

Rural King - I need my w2s please

5.0
Details
My w2s was never sent to me and I moved during the process
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ID
#1474272 Review #1474272 is a subjective opinion of poster.
Location
Sarasota, Florida
Reason of review
Work Experience or Job Application
Rural King - Public Relations
Rural King - Public Relations
Rural King - Public Relations
Rural King - Public Relations
Hamilton Ohio Store , This is for the CEO Mr. Melvin . In regards to Rocking Ricks car show in the Bottom lower parking lot. Mr Melvin this car show has been going on there for 15 years, It has brought a lot of customers into that shopping strip for years, The foot...
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4 comments
Anonymous
#1658576

I don't think a car show generates one iota of profit for the property owner / store. If anything it drives off legitimate shoppers who don't want the extra traffic, noise, and general annoyance.

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ID
#1472732 Review #1472732 is a subjective opinion of poster.
Location
Cincinnati, Ohio
Reason of review
Order processing issue

Rural King - They don't care

1.0
Details
I worked at Rural King in the small engine Department .It didn't take me long to find out that they don't care about the customers at all . They don't want to order parts and they want you to tell the customer it will take 2 to 3 weeks to get parts its a joke. They have had people's stuff there 3 6 or even a year Waring take your stuff somewhere else if you want it fixed
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ID
#1458472 Review #1458472 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service