New Reviewer

VERY UP SET CUSTOMER

MY HUSBAND AND I WERE IN YOU STORE ON SAT MARCH 14 2020 IN THE MORNING WE WAS A TRIPLE VENT PATIO UMBRELLA THAT YOU HAD ON DISPLAY AND THERE WAS ONLY ON ONE THE SELF THERE WAS A VERY NICE YOUNG LADY THAT WAS WORKING IN THAT DEPTMENT SHE SAID CAN I HELP YOU WE TOLD HER THAT WE WOULD LIKE TO BUY THE ONE ON THE SELF SHE SAID SHE WOULD GET SOMEONE TO GET IT FOR US AND TAKE IIT TO THE FRONT FOR US I TOLD HE THAT WOULD BE GREAT MY HUSBAND AND I LEFT AND CONTINUE TO SHOP WHEN WE WENT TO CHECK OUT WE TOLD THE CASHIES THAT THEY WERE HOLDING IT FOR US BUT COULD NOT FIND IT A LADY FROM CUSTOMER SERVICE CAME OVER AND SAID I THINK THAT SOMEONE BOUGHT IT . MY HUSBAND SAW IT WITH A PAID RECEIPT ON IT I SAID THIS IS JUST WRONG . THEN A NOTHER MANAGER CAME OVER AND WE TOLD HER THAT IT WAS OURS AND THERE WAS NO MORE ON THE SELF SHE SAID THAT WE COULD GET THE DISPLAY ON THE FLOOR AND SHE WOULD TAKE 10% OFF IT WAS DIRTY AND THERE WAS FOOT PRINTS ON THE CLOTH AROUND THE BASE . MY HUSBAND SAID THAT WE WILL TAKE IT .THIS WAS GOING TO BE A GIFT FOR SOMEONE I THANK THAT THE MANAGER COULD GAVE US MORE OFF ON THIS. SO WHAT CAN YOU DO ABOUUT THIS? I THINK WHEN SOMEONE BUY SOMETHING THAT IS TO BIG TO ROLL AROUND THE STORE WHILL THEY ARE STILL SHOPPING AND THEY HOLD IT UP FRONT THEY SHOULD PUT A SOLD SIGN ON IT OR A HOLD SIGN SO THE RIGHT PERSON CAN GET IT .WE SPEND A LOTS OF MONEY IN THIS STORE ON FEED AND OTHER ITEMS AND NOT ONLY THAT WE DRIVE 20 MILES EACH WAY TO SHOP THERE I DONT KNOW IF WE WILL BE BACK TO SHOP AT YOUR STORE AGAIN THERE ARE OTHER FEED STORES CLOSE BY TO US. I AM STILL VERRY UPSET ABOUT THIS TERESA CLARK MY ADDRESS IS PO BOX 519 STONEVILLE NC 27048

User's recommendation: ONLY THE ITEMS THAT WILL FIT IN THERE CART.

View full review
ID
#1823841 Review #1823841 is a subjective opinion of poster.
Preferred solution
Price reduction

Sucks

Rural king especial neal bower can kissxmy ***
View full review
ID
#1817608 Review #1817608 is a subjective opinion of poster.
Location
Miami, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

File complaints when warranted, employees like this girl deserve to be jobless

Rural King, Washington, PA. I had purchased a gun online, then went to the store to pick up the gun and also to purchase ammunition and had planned on buying more until...... What started out as a very pleasant experience at the store, the girl that stepped in, obviously she was in charge in some form, ruined the entire experience for me and another person purchasing a gun. An older gentleman and a younger girl were the two employees myself and the other customer were dealing with. Both of those employees were very informative and friendly in every aspect. We were having a nice time while the two employees were taking care of our background checks. At the end of my purchase I needed ammunition for the gun I had purchased. This is when the other girl stepped in, rude, uncaring and unprofessional in every way. She did not care what ammunition I wanted for my new gun, she grabbed a couple boxes off the self and put them in a bag without showing me the type of ammunition or saying a single word. I had to ask what kind of ammo she grabbed and with an attitude she said "9mm, that's what type of gun you bought". I bit my tongue and I had to further question her on what kind of ammo as in what brand, grain, etc. She then huffed, snatched the bag off the counter, grabbed the boxes of ammo from the bag and standing far enough away that I would need binoculars to see the boxes, she held them up for a half of a second then put them back in the bag again. The other two employees were clearly taken aback by her attitude. The older gentleman employee then answered my questions while the rude/ignorant employee continued with her attitude by talking over him and I both wanting to know if that's all I wanted. On the way out of the store, since an employee must walk a gun out of the store, this rude/ignorant employee stopped two separate times to complain to two separate employees about having to walk me out, directly in front of me of course and with zero concern. Both of the employees she stopped to complain to looked at me with wide eyes, obviously shocked by her behavior neither one of them could think of anything to say, they stood there and this rude/ignorant employee laughed and then walked as fast as she could away from us. This young woman made it more than obvious she doesn't care about customers, fellow employees or her job. It is someone like her that ruins many customers experiences and hurts business for Rural King. Myself and the other customer were having a very nice experience until this young woman stepped in. Why keep someone like that in your store? To the other employees who she stopped to complain about her having to do a 'walk out' someone should apologize to them for being put in such an uncomfortable situation in front of a customer. As for myself, an apology will not do. My family and I are regulars at Rural Kings, this was only my second experience at the Rural King in Washington PA and probably my last. This was the first time at any Rural King I had an experience like this and I would hope this is not a sign of what (who) Rural King is now employing.
View full review
ID
#1800077 Review #1800077 is a subjective opinion of poster.
Location
North Franklin, Pennsylvania
Pros
  • Some employees are great
Cons
  • Disgusting employee behavior
  • Sociopathic employee behavior
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Buy your clothing products somewhere else