Rural King Reviews

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New Reviewer

Did not receive exile battery rebate

7 dollar 50 cent rebate on expose lawnmower not received
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ID
#1612293 Review #1612293 is a subjective opinion of poster.
Location
Perry, Indiana
Service
Rural King Rebate
Pros
  • Low price
  • Rural king has great prices if in stock
Cons
  • Staff poor
New Reviewer

Store is really going DOWN

Rural King - Store is really going DOWN
6 out of 10 there is no commodity feed or the Rural King brand horse feed..moved here 10 yrs . ago have fed and took care of my 4 dogs, 5 horses ,cats ,my garden and little farm from your store. You a add on make the store bigger but now there's one skid of horse feed where there used to be 4 and it's always empty. I go today and at the door is this sign.....(Paris)... I'm thinking Tractor Supply in Terre Haute is not that far for a weekly trip. This is been going on for awhile, The sign was funny,but the last straw
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ID
#1601734 Review #1601734 is a subjective opinion of poster.
Location
Paris, Illinois
Product
Rural King Store Facility
Reason of review
Out of product half the time

Tree cutting / working on boats aand *** lot more

I have never had any problum . a fue items returned / replaced /no ?????????? asked at all .
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ID
#1596795 Review #1596795 is a subjective opinion of poster.
Location
Owensboro, Kentucky
Service
Rural King Cashier
New Reviewer

Chai saw

I purchased a new husqvarna chainsaw from the Madisonville store. When i got home , i followed all directions on it and it wouldnt start. I took it back for a refund and they said i would have to leave it overnight so their mechanic could look at it. I just wanted a refund so i could buy a different brand. Ruralking will not get another dime from me. Evan Walmart will refund your money.
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ID
#1595763 Review #1595763 is a subjective opinion of poster.
Location
Madisonville, Kentucky
Cons
  • Fail to deliver
  • Very rude
Reason of review
Return, Exchange or Cancellation Policy
Loss
$179
Preferred solution
Full refund
New Reviewer

Where's my money?

Sold the Maysville, KY store 5 rabbits on June 23, 2019. Was told I would receive payment in 4 to weeks. Got a call from the store on 7/15 to get my address, no check yet. Called the store and they said check comes from corporate and will be 7 to 10 weeks before it comes. This is not at all acceptable. Either pay me now or I get merchandise in exchange for my rabbits.
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ID
#1594867 Review #1594867 is a subjective opinion of poster.
Location
Maysville, Kentucky
Pros
  • Like the stores merchandise
Cons
  • Customer service is very lacking
Reason of review
not received payment for rabbits I sold the store
Preferred solution
Send the check immediately or give me merchandise in the amount I am to receive. Haven't been told what that is yet.

Needing tractor fix

I bought a RK 24 has only 30 hours on it. Keeps losing power replace fuel filter And it still loses power and wants to stop running I need this thing fix
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ID
#1590714 Review #1590714 is a subjective opinion of poster.
Location
Cleveland, Ohio
New Reviewer

False advertisement

You had your toro riding tractor. Advertised numerous time. We would go there and and they would say sorry don’t have it. I even ordered one over internet and they said yes we have them . Took money and then when in a day they returned my money and said they didn’t have any in warehouse. A week later We went over there last week cause you had a coupon in Sunday paper we loaded up trailer and went and the store employee said they hadn’t had a toro the one we wanted. for a long time.. what unreal.. called royal king she aid we have them at different stores . I said which one she told me and I said thye have one there she would say no sorry. So we went to Home Depot and bought tone.. same thing happen with a gun my husband wanted., advertised and we went to get it and they said haven’t had one for a long time.. we won’t be back . !!!!!!!!!!!
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ID
#1590211 Review #1590211 is a subjective opinion of poster.
Location
Elyria, Ohio
New Reviewer

I need to speak to someone about a problem I'm having with at a particular store

Are you asking me about the problem or about what's been done about it ??
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ID
#1588063 Review #1588063 is a subjective opinion of poster.
Location
Laurel, Maryland
Service
Rural King Manager
Cons
  • Customer service and delivery
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
New Reviewer

Employee reviews/ raises

Been employed at the Ashland Ky store since 2016. Have never had a yearly review or raise. Just wonder what Rural Kings policy is. I’ve brought it up to both the former and current store Manager and have been told several times they were looking into it but still waiting.....
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ID
#1581782 Review #1581782 is a subjective opinion of poster.
Location
Ashland South, Kentucky
Pros
  • Store overall
Reason of review
Work Experience or Job Application
Preferred solution
Deliver product or service ordered
New Reviewer

My experience was saved by a nice woman I spoke with via the 800 number.

I spoke with Rachel at the one 800 number. She was very friendly and knowledgeable and save me a 30 mile drive and possibly a heart attack. The manager and employees in Lafayette Indiana were either lazy or inapt and did not want to do their job the way it could have been done. Rachel made things smooth easy and the way things should have been. I hope she gets a raise promotion or even a few days off she should be rewarded for her hard work and dedication.
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ID
#1580125 Review #1580125 is a subjective opinion of poster.
Location
Fairfield, Indiana
Service
Rural King Customer Care
Pros
  • Rachael
Cons
  • Lafayette store
New Reviewer

Battery rebate

Why have I not received my rebate???
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ID
#1579291 Review #1579291 is a subjective opinion of poster.
Location
Enterprise, Alabama
Service
Rural King Rebate
Reason of review
Haven’t gotten my rebate
Loss
$7
Preferred solution
Send my tebate

Employees mistreated.

Harassment, discrimination, slandering. If no response I will let the news outlet be aware of these ongoing issues if not responded to in a timely matter thank for you understanding and time and hopefully will be in contact soon. 40065 store
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1 comment
#1913028

They are notorious bad employers, have horrible store managers in most locations and corporate don’t care if the store employees are treated like crap. The store manager is god and everyone else beneath them and not worth the time to listen to.

ID
#1578867 Review #1578867 is a subjective opinion of poster.
Location
Shelbyville, Kentucky
Service
Rural King Customer Care
Cons
  • Treatment of employees

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No answer from you

Update by user Oct 30, 2019

Do you need dead people to understand this issue ????

Update by user Aug 12, 2019

One day you will have to explain why you have some products done inside a factory without any security respect even if the WRAP certification was done without any deep control (security, social respect). I let you thinking about but you cannot say now : I do not know. Enjoy your silence and let 1200 poor persons producing your denim pants.

Original review posted by user Jul 05, 2019
you are saling products from Madagascar but the supplier do not respect the law and the social respect. The actual administration of Madagascar started actions to stop this supplier. I shared with you the détails but no communication from you. Let me know if Rural King customers are agreed with that ?
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ID
#1577578 Review #1577578 is a subjective opinion of poster.
Location
Montpellier, Occitanie
Service
Rural King Sanitary Conditions
Cons
  • Do not care about health in factory in madagascar
  • Lack of control concerning suppliers
  • Do not respect the law in madagascar factory

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Are you checking the working conditions of yours suppliers ??

Inside your sales you have some products from Madagascar factory and every day people do not know if they will finish alive the day as the factory is not able to respect the law. I sent you already the name of this factory and you did nothing !!!! Let your customers thinking about that. I am very surprised about your lack of action.
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ID
#1577570 Review #1577570 is a subjective opinion of poster.
Service
Rural King Sanitary Conditions
Pros
  • Prices
Cons
  • Not one employee could tell me an answer

Do not order out of stock product

6 weeks ago i visited store in plano wanted a 2 inch blue hose to hook to my sump pump out of stock have called 8 times to see if in said corporate orders this stock why cant they do is corporate too lazy or do they not want this product in store any more just get head out of *** or let me know they aren't going to get anymore
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ID
#1574393 Review #1574393 is a subjective opinion of poster.
Location
Belvidere, Illinois