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We are dissatisfied with the restocking on your Good Friends Grain Free dogfood in salmon & sweet potato, and beef & sweet potato. This is the brand we have been buying for some time now and our 3 dogs all like it. We live in Hilliard Ohio and drive 30 minutes plus to...
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ID
#1410307 Review #1410307 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Order processing issue

Rural King - Wrong item

3.8
Details
I was given the wrong item
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ID
#1405955 Review #1405955 is a subjective opinion of poster.
Location
Morganton, North Carolina
Reason of review
Order processing issue
Bought a 3 piece set of tin pans for .99 cents. The pans were typed together but he charged me .99 cents 3 times. when I called to tell them of the over charge the young lady that answered the phone never once apologized for the mistake. she was very rude and told me...
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ID
#1404849 Review #1404849 is a subjective opinion of poster.
Location
Front Royal, Virginia
Service
Rural King Customer Care
Cons
  • Need new customer service people
Reason of review
Poor customer service
Loss
$2
Preferred solution
Full refund
3.7
Details
I bought 2 bags of this food for my 8 dogs(6 GSDs ages 5yo to 4mo), 10yo puggle & 6yo toy Aussie). It made 4 of my GSDs ages 6yo, 1yo & 2-4mo, my puggle AND my toy Aussie throw up worms. ALL of my dogs are utd on shots and wormings so for this to happen is definitely...
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ID
#1404399 Review #1404399 is a subjective opinion of poster.
Location
Griffin, Georgia
Product
Rural King Crunchy Bites Dog Food
Reason of review
Bad quality

Rural King - Manager needed to be fired

MY daughter went in there and found a rabbit that was under the weather, she asked if she could get a discount and take the rabbit home, the assistant manager Scott, stated he didnt deal with animals he works the other side of the store. FYI your an Assistant manager you work the whole store! the last time i had problems corp ordered new birds which were to be placed on hold for me and were sold! this is why YOU WONT GET A DIME OF MY MONEY!!!!! they need to be shut down there needs to be training! and managers need customer service classes.
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ID
#1403722 Review #1403722 is a subjective opinion of poster.
Location
New York, New York
Service
Rural King Manager
Reason of review
Poor customer service
Preferred solution
fire the assistant manager
2.2
Details
RK online purchase of item listed as in stock,placed order no communication status of item, contacted cust service chat unhelpful waste of time 0 zero help placed order 11/11/18 todays date 11/18/18 RK site still lists item in stock ready to ship? go to lookup order...
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ID
#1402975 Review #1402975 is a subjective opinion of poster.
Location
Norwich, New York
Service
Rural King Shipping Service
Cons
  • Deception rk online web site products not in stock ready to ship
Reason of review
Order processing issue
Loss
$30
Preferred solution
Let the company propose a solution
1.0
Details
I placed an order on 11/9/18 for oil for a chainsaw, to this day i have not received an email confirmation that it has been shipped and today is 11/16th. I called i believe tuesday of this week and was told glitch in their system they see my order but it was not sent...
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1 comment
Anonymous
#1598688

Well let’s see how this goes, I called this morning at 720 am their time not on hold as long about 15 minutes and spoke with Ryan who put me on hold to check with his supervisor about cancelling my order supposedly system wasn’t working right but is working on cancelling it and then supposedly Adam the supervisor yelled to Ryan that yes it is canceled and I should see the refund on my card next week within a couple business days! Let’s see how this goes I will keep you all posted about this company!!!

ID
#1402089 Review #1402089 is a subjective opinion of poster.
Location
Scarborough, Maine
Service
Rural King Customer Care
Reason of review
Order processing issue

Rural King - Road 12ga 9rd mag

4.5
Details
Have got part ofthe promotional add that was advertised 4 weeks ago was told it was gonna be 2 weeks and has been 4 and one of the mangers got *** with me
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ID
#1397881 Review #1397881 is a subjective opinion of poster.
Location
Martinsville, Indiana
Reason of review
Poor customer service

Rural King - Battery rebate

I bought a nwe battery and it was bad 12 volt for a riding lawn mower tractor and i sent in all the paper work you required but i have got nothing back . l would like to know what we do from here please advice Ron my email is rsrhun@aol.com
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ID
#1396340 Review #1396340 is a subjective opinion of poster.
Location
Sebring, Florida
Service
Rural King Rebate
Reason of review
Order processing issue

Rural King - I will never buy dog food from their

My dogs threw up after eating the cheap dog food good friends never ever again
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ID
#1389903 Review #1389903 is a subjective opinion of poster.
Location
Wooster, Ohio
Product
Rural King Dog Food
Reason of review
Bad quality
2.0
Details
Rural King - Dont order online.
Rural King - Dont order online.
We dont have any in our state, but I ordered 6x of the 39 drawer Stack-on organizers because they were 40% cheaper than Amazon even with shipping, didnt want my credit card number on file with a store im probably not going to do business with again, so i checked out...
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ID
#1387297 Review #1387297 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue
Loss
$150
Preferred solution
Deliver product or service ordered

Rural King - Looking for 2 tires and rims 165x70x13. Five hole rim

Trying to find 2 tires and rims 165x65-70-or 80 13 inch 5 hole rim
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ID
#1386697 Review #1386697 is a subjective opinion of poster.
Location
Tampa, Florida
3.0
Details
I bought a rifle scope on October 14, 2018, and I'm not satisfied with it hasn't even been on a gun yet I was going to return it and get my money back and I paid with a debit card and they told me i could not get my cash back that it will go back on my debit card its...
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ID
#1385855 Review #1385855 is a subjective opinion of poster.
Location
Fairchance, Pennsylvania
Product
Leupold And Stevens Gun Scope
Cons
  • Attitudes with your workers
  • Very rude
  • Poor service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$200
Preferred solution
Full refund

Rural King - Garnishment

Work for store 94 and trying to find out who is garnishing out from my check . my employee id 38832. My name is stacey lea. Thank you
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ID
#1382935 Review #1382935 is a subjective opinion of poster.
Location
Louisville, Kentucky
Reason of review
Work Experience or Job Application

Rural King - Extremely poor management

2.1
Details
I have been a customer of this store for many years. The last couple years you no longer carry hardly anything in stock none of your staff knows anything about anything I tried to get some salt today they looked at me like I was from Mars it would be a great place for a farm store somebody needs to get ahold of what's Happening Here in Champaign my friends are leaving for Farm & Fleet and so am I I'm sitting in their parking lot now getting what you guys don't have again
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ID
#1379929 Review #1379929 is a subjective opinion of poster.
Location
Champaign, Illinois
Product
Rural King Store Facility
Reason of review
Poor customer service