Rural King Reviews

Show reviews that mention
store customer service customer service manager order employees money people customers
Filter review

Employees mistreated.

Harassment, discrimination, slandering. If no response I will let the news outlet be aware of these ongoing issues if not responded to in a timely matter thank for you understanding and time and hopefully will be in contact soon. 40065 store
View full review
1 comment
#1913028

They are notorious bad employers, have horrible store managers in most locations and corporate don’t care if the store employees are treated like crap. The store manager is god and everyone else beneath them and not worth the time to listen to.

ID
#1578867 Review #1578867 is a subjective opinion of poster.
Location
Shelbyville, Kentucky
Service
Rural King Customer Care
Cons
  • Treatment of employees

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No answer from you

Update by user Oct 30, 2019

Do you need dead people to understand this issue ????

Update by user Aug 12, 2019

One day you will have to explain why you have some products done inside a factory without any security respect even if the WRAP certification was done without any deep control (security, social respect). I let you thinking about but you cannot say now : I do not know. Enjoy your silence and let 1200 poor persons producing your denim pants.

Original review posted by user Jul 05, 2019
you are saling products from Madagascar but the supplier do not respect the law and the social respect. The actual administration of Madagascar started actions to stop this supplier. I shared with you the détails but no communication from you. Let me know if Rural King customers are agreed with that ?
View full review
ID
#1577578 Review #1577578 is a subjective opinion of poster.
Location
Montpellier, Occitanie
Service
Rural King Sanitary Conditions
Cons
  • Lack of control concerning suppliers
  • Do not respect the law in madagascar factory
  • Do not care about health in factory in madagascar

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Are you checking the working conditions of yours suppliers ??

Inside your sales you have some products from Madagascar factory and every day people do not know if they will finish alive the day as the factory is not able to respect the law. I sent you already the name of this factory and you did nothing !!!! Let your customers thinking about that. I am very surprised about your lack of action.
View full review
ID
#1577570 Review #1577570 is a subjective opinion of poster.
Service
Rural King Sanitary Conditions
Pros
  • Prices
Cons
  • Not one employee could tell me an answer

Do not order out of stock product

6 weeks ago i visited store in plano wanted a 2 inch blue hose to hook to my sump pump out of stock have called 8 times to see if in said corporate orders this stock why cant they do is corporate too lazy or do they not want this product in store any more just get head out of *** or let me know they aren't going to get anymore
View full review
ID
#1574393 Review #1574393 is a subjective opinion of poster.
Location
Belvidere, Illinois
New Reviewer

RK Tractor is not worth the hassle

I have had my rk24 for almost 4 months. Out of those months, the tractor has been down for 32 days. You have to either bring the tractor in for repair or go to store for ordered parts. No drop shipping. I live 4 hours away From the nearest store. It seems like I’m always on the phone with a employee. And 90% of the time. No one from the tractor department is working. Hydraulic lines busting from rubbing, rear end leaking. Locking pins always come off. The worst tractor I have ever been on, stick to kabota , easier to deal with, less breakage. I have already spent $400 dollars just dropping and picking up my tractor 1 time. The spent $4500 on finishing my road and moving dirt to make way for work to be done on my house. Thanks RK for nothing
View full review
ID
#1572968 Review #1572968 is a subjective opinion of poster.
Service
Rural King Customer Care
Cons
  • Products
Reason of review
Bad quality
Loss
$5000
Preferred solution
Price reduction

Never again!

I ordered 3 pairs of work jeans, they were HUGE but they're just work jeans. Ordered 2 pair for my grandson, same size as his Levi's, paid exorbitant shipping. they're 2 sizes to SMALL! Called to complain and got no where, if I pay to ship them back Rural King will give me credit! It'd cost as much as the jeans to ship back and they won't budge! Buyer BEWARE! NEVER AGAIN!
View full review
ID
#1570250 Review #1570250 is a subjective opinion of poster.
Location
Carnation, Washington
Service
Rural King Customer Care
New Reviewer

Discusting bathrooms

Rural King Crystal River Florida today June 24th. Bathrooms were totally disgusting trash overflowing everywhere dark dingy smelly nothing works the sinks didn't work the soap dispensers didn't work none of the doors had Hardware on them to lock the doors Etc absolutely no excuse totally needs to be ripped out and put new bathrooms in will not shop there until this happens again. Just got over the rat problem you think they would have addressed the bathrooms at the same time
View full review
ID
#1567627 Review #1567627 is a subjective opinion of poster.
Location
Dunnellon, Florida
Product
Rural King Facility
Reason of review
Filthy disgusting non-working bathrooms
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Made In Madagascar

Update by user Jul 24, 2019

I just want to know if you are aware or not ? or do you care about workers life inside this factory ??? You are responsable 100% as you are buying products of this factory.

Update by user Jun 21, 2019

One more détail for your analyze, as 60% of their sales are done with you, you could understand easily : you are their partners in fact. I just want you to take care about the workers and their poor working conditions.

The risk for you is a very bad advertising with your customers as no one want to buy a product with such story.

The WRAP certification is a funny game as the auditor did not check the roof and the restrooms on the sewing level. This is my duty to share that with you.

Original review posted by user Jun 21, 2019
During my short expérience in Madagascar factory we produced for you but the conditions in this factory are not acceptable at all, even if this factory is under WRAP certification... The roof of the washing area is a critical strenght for the workers, but the company don't want to protect the workers. The restrooms are out of order as they are broken and dirty, more than 1000 workers ... I did not follow with such behavior and I want to know if your customers know that.
View full review
ID
#1564722 Review #1564722 is a subjective opinion of poster.
Location
Roubaix, Hauts-De-France
Service
Rural King Sanitary Conditions
Cons
  • Supplier selection wrong and bad
Reason of review
Bad quality
Preferred solution
projet the workers in Madagascar factory

Store # 108

My Father has sold this store rabbits since January of 2019 & tried getting the problem resolved with no payment so,, l have taken on myself well l spoke with store manager & was promised my dad would be receiving his checks in 7-10 days...sadly he hasn’t received any payment!!!!!!
View full review
ID
#1558487 Review #1558487 is a subjective opinion of poster.
Location
Tri-Cities, Alabama
Service
Rural King Manager
Reason of review
Poor customer service
New Reviewer

Love Rural King

The people working are always friendly, willing to help with any questions. It's a happy upbeat store....love it!
View full review
ID
#1558326 Review #1558326 is a subjective opinion of poster.
Reason of review
Good customer service
New Reviewer

R-134 freon

bought a 30 pound cylinder of r-134 freon at a lebanon ohio rural king about 2 to 3 years ago. Of course it was made in china. Every car i put it in it caused problems. Have you had any other complants about that freon?
View full review
ID
#1556410 Review #1556410 is a subjective opinion of poster.
Reason of review
Bad quality

Orders

In store items are great, just don't try to order anything. All you get is a runaround!
View full review
ID
#1556326 Review #1556326 is a subjective opinion of poster.
Location
South River, Virginia
Service
Rural King Shipping Service
New Reviewer

No help

The customer service lady I just spoke with was fantastic!
View full review
ID
#1545308 Review #1545308 is a subjective opinion of poster.

Positive

Ive really like your stores all over however had to be in Knoxville a week ago and ask for my VA discount and the only one ive ever been in that said we don't honor that, bad way to frase a no VA discount HONOR. They as all of your other stores should.
View full review
ID
#1542318 Review #1542318 is a subjective opinion of poster.
I find it sad that Rural King has a pet friendly policy, but not a Veteran friendly policy. I guess the type of people that bring their dog into Rural King spend more money than Vets...…..
View full review
View full review
1 comment
#1689048

The company honors the sacrifices of our military members and their families by donating proceeds from the veteran's buckets that are purchased in lieu of an individual discount. RK has donated over $110,000.00 to the Gary Senise Foundation which funds housing, education and programs for veterans.

The website address is www.garysinisefoundation.org . Thank you so much for your service.

ID
#1531708 Review #1531708 is a subjective opinion of poster.
Location
Piketon, Ohio
Product
Gym Company Facility