Show reviews that mention
store customer customer service service manager order employees money people customers
Filter review

Rural King - Job opportunity

3.3
Details
Trying to find someone that knows what's going on in the company, I'll keep trying.
View full review
ID
#1264782 Review #1264782 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application

Rural King - Sold rabbits haven’t received payment

Couldnt get ahold of anyone
View full review
ID
#1264000 Review #1264000 is a subjective opinion of poster.
Location
Parkersburg, West Virginia

Rural King - Unethical

2.5
Details
I ordered a part via their website on a Friday morning, and by the following Tuesday it still had not shipped. I had called and emailed to cancel my order, but they refused to cancel it, even though it wasn’t shipping until 2 days later (on Thursday). This is so wrong, and terrible customer service. So now, I have to pay for delivery both ways, and a 20% restocking fee. Never again!!!
View full review
ID
#1262711 Review #1262711 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue
I was returning a Yeti lid with my receipt at the Paris, IL store. Melissa refused my return and told me to return the following day to speak with the manager. I returned the following day to speak with the store manager and she promptly came up and took my item and...
View full review
ID
#1261999 Review #1261999 is a subjective opinion of poster.
Service
Rural King Manager
Reason of review
Return, Exchange or Cancellation Policy

Rural King - Lack of customer service

1.8
Details
My husband spend a lot of money in the Muncie Indiana store and we have had the worse customer service ever most of the time it ends up dealing with a manager and she is twice as bad. These people act like they hate job they should be thankful they have a job!!!!!
View full review
ID
#1259770 Review #1259770 is a subjective opinion of poster.
Location
Muncie, Indiana
Service
Rural King Manager
Reason of review
Poor customer service
Rural King - Complaint about store manager in bloomingron and tire
Rural King - Complaint about store manager in bloomingron and tire
I called 2 time and was on hold for over 30 minutes and never spoke with a manager. I was trying to see what we could do about my damaged tire on my truck from the parking lot. I had to mis 1.5 hours of work and pay $120 for a new tire because of a rock that had...
View full review
5 comments
Anonymous
#1708848

A corporate person did reply to you on here... because how defensive the person is.

Rural King is a company that never does anything wrong...

and everyone else is in the wrong... it's their culture.

View more comments
ID
#1256097 Review #1256097 is a subjective opinion of poster.
Location
Bloomington, Indiana
Reason of review
Poor customer service
We went in the store a week ago today after a lead to our stolen dog came back to a customer at this store. Mary, the mgr on duty was rude and declined to help us by looking into store security camera. Called the store mgr on Monday who said the cameras were fake and...
View full review
ID
#1254641 Review #1254641 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - Terrible customer service

1.0
Details
Employees could care less about helping you. The customer service at this place is the worst ever. I only go here when I have no other choice.
View full review
ID
#1254597 Review #1254597 is a subjective opinion of poster.
Location
Plano, Illinois
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - Horrible

1.0
Details
My husband and I went to Rural king in Hamilton Ohio to get a few items. There were no carts in the store. I ended up leaving the store and walking halfway down the parking lot to get a cart. The music was extremely loud and it was Quiet Riot heavy metal. There was only one cashier on duty. We were heading to the check outs when I saw a gentleman with a badge that said CO manager and I addressed him and told him the music was way too loud his response was well there aren't enough customers in the store to drowned it out and he kept walking. It was absolutely horrible the only good part about that store is the Gun Barn. We both left pissed off in irritated. We left and drove across the parking lot to go to Tractor Supply to get our items.
View full review
ID
#1253621 Review #1253621 is a subjective opinion of poster.
Location
Hamilton, Ohio
Service
Rural King Manager
Reason of review
Poor customer service
The store in Morganton North Carolina is in bad shape all your plants outside in the parking lot or dried up and have dead the stuff on the shelves are disarranged half of the products have no prices on them you have to walk all the way up front to ask somebody nobody...
View full review
ID
#1250210 Review #1250210 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - Hardin County Kentucky

1.0
Details
Literally the worst customer service I have ever experienced. Everyone hates their job and it shows. I recommend going to Academy!
View full review
ID
#1247344 Review #1247344 is a subjective opinion of poster.
Location
Elizabethtown, Kentucky
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - Non payment of our bunnies

1.9
Details
Major complaint on Clarksville to store Manager of store am a bunny farmer and have Never been paid after 4 batched of our bunnies. Want the CEO NOW I have never been paid and you certainly have gotten your money for the bunnirs
View full review
ID
#1246090 Review #1246090 is a subjective opinion of poster.
Location
Clarksville, Tennessee
Reason of review
Problems with payment

Rural King - VERY VERY Disappointed

I've been trying to order a couple of pairs of RK jeans and the website has prohibited the entry of sizes for a couple of weeks. I have called the customer service number and apparently the company has no interest in selling anything on line. The CSR I spoke with is indifferent and very emphatic in saying that she can't order the jeans either and could apparently care less about even trying to find another way to help me. As far as I'm concerned RK is useless as a retailer of men's clothes. There is no information on when the Website will be restored and until it is there is no way for the company to place orders.
View full review
ID
#1245416 Review #1245416 is a subjective opinion of poster.
Reason of review
Order processing issue

Rural King - Rider mower

Rural King - Rider mower
I wanted to purchase they said they couldnt sell it to me for the price shown.
View full review
ID
#1244295 Review #1244295 is a subjective opinion of poster.
Reason of review
Pricing issue

Rural King - Pleased customer

I shop at several of the Rural King locations and I enjoy shopping there. The employees are always pleasant and helpful . They have a large selection and I am so glad hey allow pets in their stores. I recommend this company to just about everyone I know
View full review
ID
#1242636 Review #1242636 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Good customer service