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Rural King - Not good

1.0
Details
She is rude to her workers and really disrespectful
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ID
#1239999 Review #1239999 is a subjective opinion of poster.
Location
Maryville, Tennessee
Service
Rural King Manager
Reason of review
Poor customer service
2.7
Details
Rural King - Dirty store
Rural King - Dirty store
Rural King - Dirty store
Rural King - Dirty store
Rural King - Dirty store
Rural King - Dirty store
went in to store# 77 in Greenville ohio store is always in a dirty dishambled state.. I took some pics nd sent them to RK facebook account at which time they sent the pics and the complaint to the store manger at which that the manager shared my identity with all the...
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3 comments
Anonymous
#1747084

Feel ya! had a situation with ViaSat internet was told id receive a call from corp. never happened they just don't care and its us little people that's maken them all" fat cats" there she blows!

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ID
#1239801 Review #1239801 is a subjective opinion of poster.
Location
Greenville, Ohio
Service
Rural King Sanitary Conditions
Cons
  • No professionalism no costomer care
Reason of review
Poor customer service

Rural King - No one answered the phone

No one answered the phone in accounts payable
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ID
#1239202 Review #1239202 is a subjective opinion of poster.
Reason of review
Poor customer service
3.0
Details

Update by user Apr 21, 2018

We purchased a $300 lawn mower from Rural King in Winchester and decided that we didn't need it so we returned it to the Rural King in Shelbyville with the receipt we paid $300 cash and when we returned it they told us they have to mail us a check as they cannot return...

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ID
#1238276 Review #1238276 is a subjective opinion of poster.
Location
Shelbyville, Kentucky
Reason of review
Return, Exchange or Cancellation Policy

Rural King - Disappointed

3.0
Details
In the Gainesville location we drove from Keystone fl its our first time.We were excited to see great products but freaking prices on them!Everything i wanted had no price on the box or package or on the shelves,I asked other customers is it me of this stuff thrown everywhere not priced ?They were having the same problem.They garden section was perfect! The grass seed in the back,gutter hose not labeled,whole corn 50 lbs bags one side labeled otherside not.golf cart batteries not priced no sign no lables.everything i wanted not priced the grass seed was 250.00 we found someone separated with a different brand oneside labeled not side not i seen so much i was going to buy i just got pissed of the condition we left,i think they need new management someone with ocd condition the store needs to be cleaned up.it should look like the garden center!
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ID
#1237185 Review #1237185 is a subjective opinion of poster.
Location
Gainesville, Florida
Service
Rural King Customer Care
Reason of review
Pricing issue

Rural King - No good gift card

4.3
Details

Update by user Apr 19, 2018

Thanks so much to rural king loss prevention. They were able to fix the problem , which was locally at this store andand reissue a new card...Thanks So Much!

Original review posted by user Apr 18, 2018

Husband received a gift card for Rural King for Christmas, we did not use it right away. A couple months later I am in line , pull the card out still on the cardboard and give it to the cashier and she tells me the is 0 balance. I told her this is the first time we have used it and she proceeded in telling me alot of card sold at Christmas are doing this , unless you have the receipt there is nothing they can do. No my niece did not have the receipt it is 3 months after Christmas. So basically what they are saying is we got the money you got nothing!
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ID
#1235973 Review #1235973 is a subjective opinion of poster.
Location
Greenwood, Indiana
Product
Rural King Gift Card
Pros
  • Have always enjoyed rural king store shopping
Cons
  • That there is nothing i can do about the issue
Reason of review
gift card no good
Loss
$40
Preferred solution
Let the company propose a solution

Rural King - Firearm purchase mishap

They walked me out with my firearm I had on layaway. 60 days later I received a call from them asking me to come in with all the receipts I could find for my purchase. So after work on the same day they called I got together all my receipts and went to my local rural king I purchased my fire arm. They preceded to tell me my fire arm was not fully paid for. I expressed to them my frustration in a proper manner and was told if I did not pay the difference for their mistake they would call the police to file the gun as stolen. So I agreed to pay the 85$ but I feel that that this was not my mistake and that they are trying to cover up there mishap. I just would like to have a corporate opinion. I agreed to pay the 85$ 2 weeks from today. I would apretiate a call back to make sure this is company policy.
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ID
#1227379 Review #1227379 is a subjective opinion of poster.
Location
Orlando, Florida
Reason of review
Problems with a firearm purchase

Rural King - Horrible

I have been waiting two weeks for a rabbit cage!! This is crazy the rabbit will be to big for the cage about time I get it! I’m so upset and will never shop here again. The customer service rep was no help at all she couldn’t even tell me where my package was. I will not recommend this company to no one
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ID
#1226670 Review #1226670 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Problem with delivery
4.5
Details
This last weekend I went to my local Rural King in Monticello, Indiana. I was with my 19 year old son. Later that day him and I were going shooting and I wanted to buy some Tannerite, I didnt know you had to be 21 to purchase and he carried it up and after telling him...
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4 comments
Anonymous
#1513997

So your underage son tries to buy something that you need to be 21+ to buy, and when they don't let him, someone else tires to buy it for him? What do you think walmart would do if it were alcohol?

or tobacco? Common sense people......

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ID
#1226335 Review #1226335 is a subjective opinion of poster.
Location
Monticello, Indiana
Service
Rural King Manager
Cons
  • Customer service - very rude
  • Justin alberta is rude and opinionated
  • Employees tell me he had made sexual advance where not wanted
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Rural King - Good Friends Dog food

Found black bugs in the bag... first bag was fine .. one month later bought another bag.. full of tiny black bugs.. already threw out the bags n receipt.. oh well back to Target to get Iams
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ID
#1221940 Review #1221940 is a subjective opinion of poster.
Location
Bonita Springs, Florida
Reason of review
Bad quality

Rural King - Worst place to buy anything.

1.0
Details
Bought multiple items from the online store. That was back on February 3, almost 2 months later, and thd order is still processing. However, they are nice enough to charge your credit card immediately.
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ID
#1221611 Review #1221611 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue
No help in getting associate to purchase live sick chicls
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1 comment
Angela H
#1491383

Daughter found live chick buried in trash can. Heard it's peeps!

This happen tonight 5-32-18. The guy said he thought it was dead! Really!?!? She says they never have water and takes it upon herself to check them before her shift.

How could you do this to a animal?! And this was one of the bosses!

ID
#1218752 Review #1218752 is a subjective opinion of poster.
Reason of review
Poor customer service

Rural King - Great Place

4.9
Details
Great values, great people! We drive over 45 minutes just to shop at a Rural King. They need a store in/closer to Toledo,Ohio to fill the void since The Andersons left the market. Just sayin'!
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ID
#1217936 Review #1217936 is a subjective opinion of poster.
Location
Fremont, Ohio
Reason of review
Good customer service
Website has been down for 3-4 days. Oh well, WTF. Gives me a ton of insight into the quality of this company! And it says I can't post unless there is 100 words in the details. Once again, WTF. Guess they just want you to give up in total frustration so you can't post...
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ID
#1217480 Review #1217480 is a subjective opinion of poster.
Product
Rural King Website
Reason of review
Bad quality

My rural king is very friendly and knowledgeable

4.6
Details
You ask any random question, they have the answers. You want to make a purchase, and it is out of stock, leave your number and they will contact you when it is available. Very family orientated, polite and straight forward. I have made quite a few acquainted, and or even friends throughout my visits. Leesburg Fl. Rural King, is always a great experience!
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ID
#1216921 Review #1216921 is a subjective opinion of poster.
Location
Leesburg, Florida
Service
Rural King Customer Care
Reason of review
Good customer service