store customer customer service service manager order employees money people customers
3.0
Details

Update by user Apr 21, 2018

We purchased a $300 lawn mower from Rural King in Winchester and decided that we didn't need it so we returned it to the Rural King in Shelbyville with the receipt we paid $300 cash and when we returned it they told us they have to mail us a check as they cannot return...

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Review
#1238276 Review #1238276 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
3.0
Details
In the Gainesville location we drove from Keystone fl its our first time.We were excited to see great products but freaking prices on them!Everything i wanted had no price on the box or package or on the shelves,I asked other customers is it me of this stuff thrown...
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Review
#1237185 Review #1237185 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Pricing issue
4.2
Details

Update by user Apr 19, 2018

Thanks so much to rural king loss prevention. They were able to fix the problem , which was locally at this store andand reissue a new card...Thanks So Much!

Original review posted by user Apr 18, 2018

Husband received a gift card for Rural King for Christmas, we did not use it right away. A couple months later...
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Review
#1235973 Review #1235973 is a subjective opinion of poster.
Product
Rural King Gift Card
Pros
  • Have always enjoyed rural king store shopping
Cons
  • That there is nothing i can do about the issue
Reason of review
gift card no good
Loss
$40
Preferred solution
Let the company propose a solution
They walked me out with my firearm I had on layaway. 60 days later I received a call from them asking me to come in with all the receipts I could find for my purchase. So after work on the same day they called I got together all my receipts and went to my local rural...
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Review
#1227379 Review #1227379 is a subjective opinion of poster.
Reason of review
Problems with a firearm purchase

Horrible | Rural King review

I have been waiting two weeks for a rabbit cage!! This is crazy the rabbit will be to big for the cage about time I get it! I’m so upset and will never shop here again. The customer service rep was no help at all she couldn’t even tell me where my package was. I will not recommend this company to no one
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Review
#1226670 Review #1226670 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Problem with delivery
4.3
Details
This last weekend I went to my local Rural King in Monticello, Indiana. I was with my 19 year old son. Later that day him and I were going shooting and I wanted to buy some Tannerite, I didnt know you had to be 21 to purchase and he carried it up and after telling him...
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4 comments
Anonymous
#1513997

So your underage son tries to buy something that you need to be 21+ to buy, and when they don't let him, someone else tires to buy it for him? What do you think walmart would do if it were alcohol?

or tobacco? Common sense people......

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Review
#1226335 Review #1226335 is a subjective opinion of poster.
Service
Rural King Manager
Cons
  • Customer service - very rude
  • Employees tell me he had made sexual advance where not wanted
  • Justin alberta is rude and opinionated
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • management

Good Friends Dog food | Rural King review from Bonita Springs, Florida

Found black bugs in the bag... first bag was fine .. one month later bought another bag.. full of tiny black bugs.. already threw out the bags n receipt.. oh well back to Target to get Iams
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Review
#1221940 Review #1221940 is a subjective opinion of poster.
Reason of review
Bad quality

Worst place to buy anything. | Rural King review

1.0
Details
Bought multiple items from the online store. That was back on February 3, almost 2 months later, and thd order is still processing. However, they are nice enough to charge your credit card immediately.
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Review
#1221611 Review #1221611 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue
No help in getting associate to purchase live sick chicls
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1 comment
Angela H
#1491383

Daughter found live chick buried in trash can. Heard it's peeps!

This happen tonight 5-32-18. The guy said he thought it was dead! Really!?!? She says they never have water and takes it upon herself to check them before her shift.

How could you do this to a animal?! And this was one of the bosses!

Review
#1218752 Review #1218752 is a subjective opinion of poster.
Reason of review
Poor customer service

Great Place | Rural King review from Fremont, Ohio

4.9
Details
Great values, great people! We drive over 45 minutes just to shop at a Rural King. They need a store in/closer to Toledo,Ohio to fill the void since The Andersons left the market. Just sayin'!
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Review
#1217936 Review #1217936 is a subjective opinion of poster.
Reason of review
Good customer service