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Rural King - Employees are rude

3.7
Details
I went to rural king on collinsville road and a lady who always standing in front instead of doing her job making fun of customers and everytime i go in to buy cat food she wants to start trouble with me and the other employees are rude as well
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ID
#1190851 Review #1190851 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - Ordered a gun

Seems like the reviews are bad , looking every day still says processing , dont want to give bad reviews, but !
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ID
#1190637 Review #1190637 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue

Rural King - I ordered 22 cal. magazine online

After 4 days of waiting for a shipment e-mail, I called to ask why. I was told RK doesn't ship out goods for at least 7 to 10 days after ordered. I was not aware of this snail-pace service. ???? ??? {{Redacted}} why in *** do I have to write at least 100 words? ? ?? ??? ?? ??? ?? ??? ?? ??? ??? ?? Slow service is still Slow!!!
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ID
#1190408 Review #1190408 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue

Rural King - Poor service

Placed my order 2/01/2018 it took 10 days to ship the gun,now the gun has been sitting in store for 2 days still has not been processed.Keep waiting.Never again.
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ID
#1189235 Review #1189235 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue

Rural King - Charged me twice

2.9
Details
Just bought a new house and went to the store in person to look at living room furniture. I liked the price but wasn’t sure if I wanted to purchase yet so I was recommended by an employee to order online when/if I made a decision. Worst mistake ever!! I ordered online and had in-store pick up arranged. I picked up the furniture a few days later and I was charged appropriately... at the time. A few weeks go by and I check my credit card statement and find that they charged me AGAIN for this furniture (which isn’t cheap). I called customer service, was put on hold for 30 minutes and finally spoke to a woman who said I needed to call the actual store where the furniture was to have them cancel the order and give me a refund. I called the store and was told I needed to give them a hard copy of my receipt, bank statement and credit card statement!! Sounds a little fishy to me. However, desperate to get my money back I did as I was told. The lady who worked with me at the store was quite nice and helpful, having no issue giving me a refund. However, she called the customer service line again to make sure my order was cancelled and they said both orders were picked up!! I didn’t even know there was another order nor did I ever pick up another set of furniture... so dumb. The lady went ahead and gave me a refund even though she probably “wasn’t supposed to.” Clearly this place is disorganized and don’t look at their inventory to see I CLEARLY never picked up this furniture. I will never be ordering online again not sure I’ll buy anything from them in general. Very frustrated and disappointed.
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ID
#1188464 Review #1188464 is a subjective opinion of poster.
Service
Rural King Pick Up Service
Reason of review
Problems with payment
3.0
Details
We started feeding Good Friends crunchy bites brand dog food made exclusively for R/K by Cargill about a year ago. The stuff is 18% protein, 6% fat branded as a maintenance feed. Thought it would be ok for our 12 Y/O lab and 6 Y/O aussis mix as they are active but also...
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7 comments
Anonymous
#1814864

I started feeding Good Friends dog food, I noticed our dogs loosing weight, and also pooping more than usual. Some of the dogs who aren't picky eaters are reluctant to eat it.

I even mixed caned dog food in their dog food. Going to finish the rest of dog food, and go back to what I use to use.

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ID
#1186190 Review #1186190 is a subjective opinion of poster.
Product
Rural King Crunchy Bites Dog Food
Pros
  • Have always enjoyed rural king store shopping
Cons
  • Way the dog food issue was handled
Reason of review
Poor customer service
Loss
$50
Preferred solution
Let the company propose a solution

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Verified Reviewer
2.0
Details
I needed an herbicide for a time sensitive use. I ordered online, no problem. I received the email confirmation. I checked their estimated delivery times (only business days apply) and I waited like a good patient customer..... that time lapsed. I emailed them for...
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ID
#1185929 Review #1185929 is a subjective opinion of poster.
Service
Rural King Customer Care
Pros
  • Easy website to navigate
Cons
  • Customer service stinks
  • Being misinformed
  • Lying ads
Reason of review
Poor customer service

Rural King - Parking lot

Your hartland mi store parking lot sucks.... they need the lot plowed when it snows. I refuse to go there when looks like that.
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ID
#1185639 Review #1185639 is a subjective opinion of poster.
Product
Rural King Parking Lot Facility
Reason of review
Bad quality

Rural King - Pissed off

1.0
Details
Need a bettery now they dont have product.
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ID
#1184258 Review #1184258 is a subjective opinion of poster.
Location
Lake Wales, Florida
Reason of review
Order processing issue

Rural King - Jayme

1.0
Details
Jayme is not a good store manager. She hires and the fires employees whenever she wants. She lies to them. Cusses at them on the radio.
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ID
#1179172 Review #1179172 is a subjective opinion of poster.
Location
Huber Heights, Ohio
Service
Rural King Manager

Rural King - Never work for you people again

1.0
Details
This company is not good to work for. You teach your employees like {{Redacted}}. Lie to them and Rob them of their hours. I am just sick and tired of it. I was fired on the 1-17-18 I don't want your insurance I just want my money that I was paid for my vacation. When she said not to come back to work I didnt. So stop the insurance and give me my money back. Or I am going to Sue. I have been robed one 2 many times by you guys. I am done
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ID
#1179171 Review #1179171 is a subjective opinion of poster.
Location
Huber Heights, Ohio
Reason of review
Work Experience or Job Application

Rural King - He was very rude

We were getting a cup of coffee and the part in the coffee maker was not in right and the person behind the service desk said they need to empty it out and start again we told the manager david mann that and he said to my husband it is not your problem and to butt out he is the most rude manager i have meet we are in there on week base we are in there every sunday this happened about a month ago
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ID
#1178039 Review #1178039 is a subjective opinion of poster.
Service
Rural King Manager
Reason of review
Poor customer service
1.5
Details
while shopping at the new philadelphia oh #68 store around 1/16/18 i overheard another customer complaining to management about the condition of the parking lot which was in fact in horrible condition it was snow covered with about 8 inches of snow and was hard to push...
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ID
#1175541 Review #1175541 is a subjective opinion of poster.
Service
Rural King Customer Care
Pros
  • Some customers are good
Cons
  • Customer service
  • How they handle complaints
  • How management treat customers
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
I bought 2 of these pillows for my husband and I. Both of us do not like them. They are so full your head slides off. We have been having neck pain. We are going to see how true is the money back guarantee. I will be contacting the company by phone since I can't find a...
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ID
#1174940 Review #1174940 is a subjective opinion of poster.
Product
Mypillow Standard Queen Classic Pillow
Reason of review
Bad quality
1.0
Details
I order a gun from Rural king online on Dec 14 supposed to be a Christmas gift 2 weeks after didnt get the gone i only got a confirmation email for making the purchase. I called their 1 800 number and everytime i get hang up and finally able to get a hold of someone...
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ID
#1172591 Review #1172591 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue