store customer customer service service manager order employees money people customers
2.3
Details
Buying guns there sucks.This is the second gun I bought on line and it takes an average of 15 to 30 days to receive your gun.I was sucked in buy the prices being about 30 dollars lower then anywhere else but honestly I should of spent the 30 dollars and got a gun 15...
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1 comment
Anonymous
#1411375

Just curious why you bought a second gun there if you had trouble the first time? I have bought 2 guns from RK without a hitch so far. I have not had to deal with customer service but in my opinion the people behind the counter were pretty decent.

Review
#1158919 Review #1158919 is a subjective opinion of poster.
Service
Rural King Shipping Service
Pros
  • Prices
Cons
  • Customer service and delivery
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

Most Horrible Online Shopping Experience Ever | Rural King review

Placed an order (Christmas present) on December 9 for an "In Stock" item that stated would be shipped in 2-3 business days. After not receiving a shipment confirmation, I started calling to see the status. Spent literally hours on hold trying to see when it would be shipped out. I was promised everything you can imagine including next day shipment so it would arrive by Christmas. I was told something different every time I talked to someone including that they had been really busy. I responded that that's what happens to companies during the holidays. They get busy. Finally, on December 28, after threatening to speak to management, I was told the item was no longer in stock and would need to be cancelled. If they had told me this early on, several days before, I could have purchased from a different, credible, honest, reliable company. Never place an order with this company. Their customer service is horrible. If you can't fulfill your online orders, you don't need to offer the service. Simple as that!
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Review
#1158762 Review #1158762 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue

Terrible customer service | Rural King review

Ordered a cat shelter that had shops out in 1 to 2 days. It has been almost two weeks . I finally talked to customer service last week and said it would be this week. I called again and it had not been shopped so I just went ahead and canceled the order.
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Review
#1157910 Review #1157910 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue

Never Ordering From Rural King

1.0
Details
I ordered two items on a Thanksgiving day 2017. I thought that would be plenty of time to get these items before Christmas. BIG FAT NOPE. I have emailed, I have called. I got no response. It’s been a month! Christmas has come and gone. I’m not happy that I’m out $65.00! I plan on staying after these ***. Next time, I’m shopping and TSC. At least they’re reliable.
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Review
#1157150 Review #1157150 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue

Tax fraud | Rural King review

12/27/17 they keep trying to charge sale tax on agricultural feeds there are no tax in florida
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Review
#1156868 Review #1156868 is a subjective opinion of poster.
Reason of review
Pricing issue

Tax scam | Rural King review

When you buy livestock feed in Gainesville Fl they charge you sales tax every time and make you fill out a exempt form and give you a number that suppose to exempt you thats no good cause the next time they make you fill the same form out again Agricultural feed have no tax so who pocketing the tax money ?
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Review
#1156865 Review #1156865 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Problems with payment

No ship | Rural King review

3.4
Details
i ordered a trail camera said would ship in 1/2 day. two weeks later i still do not have my camera. i have sent more that 3 emails to costumer service and no reply, when i contacted them by phone after 1 hour wait on phone they said the item was being tracked and they would email warehouse for more info on shipment. it is 4 day later and i have not gotten a reply from customer service rep. so if u see it in the store buy it. my experience with there internet service is horrible and customer service does not reply to any mail or phone reply's.
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Review
#1156597 Review #1156597 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue
Loss
$40
Preferred solution
Let the company propose a solution
5.0
Details
Received 2 gift cards for Rural king for Christmas from my Relatives. went to the store too buy things and was told there was 0 balance on them. relatives cant find the receipt so now Rural king got money for nothing. what a rip off. don"t buy gift cards. the...
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4 comments
Anonymous
#1513992

Granted common sense is to save all receipts, especially for gifts... However, stores can also tell you where the money from any gift card was spent or if the card was ever activated. I'm sorry this happened to you.

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Review
#1156110 Review #1156110 is a subjective opinion of poster.
Product
Rural King Gift Card
Reason of review
gift card
Preferred solution
Let the company propose a solution

Never received flag pole | Rural King review

Ordered on Dec. 2 contacted store twice said its on its way never arrived for Xmas. So i will never recommend Rural King
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Review
#1155251 Review #1155251 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue

Worst Customer Service Ever | Rural King review from Bonita Springs, Florida

1.0
Details
Well I said worst customer service ever but to be honest I don't even know if they have a customer service because I can't get a single freakin response back from these Jack offs.....
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Review
#1155005 Review #1155005 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service