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4.2
Details
I have been reading bad review after bad review about this Rural King or that Rural King; and, if I had never shopped at one before I'd avoid this chain like the plague. Now it's understood that most people don't bother taking the time to write about pleasant...
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1 comment
Anonymous
#1112857

If rural king gave me a reason to say anything good about them I would be more than glad to post it on this website , however they have not given me any reason to do so, you people in Michigan may of got lucky and got one of the very very few good stores because most are not that good !!!!!

ID
#791346 Review #791346 is a subjective opinion of poster.
Location
Twelve Mile, Indiana
Reason of review
Fair pricing
When you could receive a rebate, you may only use it at Rural King. To be quite honest I don't believe I want to go back to at least the one in St. Clairsville. Not very nice to the customers. Asked our cashier why we did not get it at advertised price and she said we...
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1 comment
Anonymous
#1109678

the rebate are for the most part is a joke if your lucky you will actually receive it and they are kind of misleading, personally I would not spend any money in any of the stores most are dirty , not very well maintained , buildings are dilapaidated

ID
#787327 Review #787327 is a subjective opinion of poster.
Service
Rural King Cashier
Reason of review
Poor customer service

Rural King - Bruder Truck Review from Lewiston, Idaho

1.8
Details
SO Disappointing!!! I placed a large order for my son's birthday mid January 2016. January 26th I received and email with tracking number for my order. All but one item was supposedly available and shipped. On 2/3 I received ONE item and called customer service. There had been an error and even though I was charged for the entire order they shipped one thing! NOW almost all the items I ordered were out of stock but they said they'd expedite the rest as it was for a gift! 6 days later I receive an email stating all but 2 items are out of stock! So much for my son's birthday gifts and Rural King's promises. Do NOT order from this website...they do not deliver! I did call again and they were not able to offer me anything but a refund. Such a disappointment as now I have NO time to find items elsewhere and get them in time!
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ID
#786744 Review #786744 is a subjective opinion of poster.
Location
Lewiston, Idaho
Reason of review
Problem with delivery
1.7
Details
HOW CAN RURAL KING CLAIM THAT THEY SERVICE WHAT THEY SELL & MORE WHEN THEY CAN'T HARDLY KEEP ANY MECHANICS IN THEIR STORE, YOU CANT EXPECT YOUR MECHANICS TO STAY AND REPAIR OR SERVICE POWER EQUIPMENT WHEN YOUR STORE OR CORPORATE MANAGEMENT IS CLUELESS AS TO WHAT IS...
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5 comments
Anonymous
#1377816

I disagree my manager is very supportive and has never said no to equipment needed has even suggested items to help me better service my customers...

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ID
#785627 Review #785627 is a subjective opinion of poster.
Location
New Philadelphia, Ohio
Pros
  • Most employees
Cons
  • Management
  • Poor service
  • Cant stay out of associates personal business
Reason of review
Not as described/ advertised
Preferred solution
INVEST MONEY IN YOUR REPAIR SHOPS GIVE THE MECHANICS WHAT THEY NEED TO DO THEIR JOBS OR CLOSE THEM UP !!!!!

Rural King - Rifle Review from Erin, Tennessee

I ordered a 1022 ruger online on Jan. 25 was in stock. After not recieving a confirmation # I called. Was assured my rifle would at the Clarkville TN. store by Monday or Tuesday the 2nd of Feb. On the 2nd I called again was told it was not sent yet they dont work 24/7 and they would e mail me when it was shipped. I looked at the web sight and see that my rifle is now out of stock.If I dont get it by the end of the week I will cancel and never buy there again.
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1 comment
Anonymous
#1107469

I have visited & bought from the Rural King Store in Dayton, Ohio, many times. My last visit, I bought a bag of Cinnamon Balls.

What I noticed on the packaging, really impressed Me. It said, "Take time for Family & Prayer - Always give praise." Thank You so much, for putting this message on Your packaging.

Our Country & People need all the help it can get, in getting this message out there. Thank You, Thank You, Brenda

ID
#783172 Review #783172 is a subjective opinion of poster.
Location
Erin, Tennessee
Reason of review
Problem with delivery
2.6
Details
I'm very pissed!! I spend a lot of money in your store. 2 weekends ago I spent a 1,000.00 !!! Anyway I had a kayake on layaway. Had made the monthly payments every month and went today to pick it up and low and behold they didn't have my item. I went into the store...
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1 comment
Anonymous
#1125550

Once a layaway is cancelled, it is completely deleted from the system, so there really isn't a way to tell you what day it was cancelled. Also, it says right on the receipt your layaway is good for 90 days.

If you knew you couldn't pay it off on time, maybe you should've called and let them know, I'm sure they would've worked with you. Instead of trying to blame everyone else, it would be nice if people took responsibility.

ID
#780844 Review #780844 is a subjective opinion of poster.
Location
Newark, Ohio
Reason of review
Problems with payment
2.4
Details
Losing great managers. What has happened in the last 5-8 years at Rural King? The store managers/ assistant managers don't know farm store products, ag chemicals, or hardware department? In the 1980-2010, our family business (10,000 acres) only spent our family farm...
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4 comments
Anonymous
#1284795

I agree with your review 100 % you did the right thing by dropping your accounts and taking your business somewhere else !!!! also I want to add that a lot of the buildings they buy or rent are in dilapidated condition the ones I been to have leaky roofs , poor heating , electric problems , poor restrooms the list goes on and on

oh yea the ceo a Melvin is a cheap *** he keeps opening up new stores in these dilapidated , condemnable buildings and they cant even take care of the one's they have

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ID
#777470 Review #777470 is a subjective opinion of poster.
Location
Chicago, Illinois
Reason of review
Poor customer service

Rural King - Manager Review from Greenwood, Missouri

Worked at Rural King for a long time. Management was good in the beginning and now with the exception of one assistant it's horrible. The main manager at the store I worked for speaks horribly about his employees and does nothing but sit in the office all day. The office manager is rude and lazy. Corporate does not care about their employees and the pay is horrible!
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1 comment
Anonymous
#1091693

i agree with you 100% not only do they down grade the employees and customers they also do play favorites and bend the rules for certain people and the management cant even follow company policy half the time and store management just does whatever it wants and there's very little accountability

ID
#765627 Review #765627 is a subjective opinion of poster.
Location
Greenwood, Missouri
Service
Rural King Manager

Rural King - Manager Review from Point Pleasant, West Virginia

They hoire kids straight out of high school that have no knowledge of policies and don't warn them when there job is in jeopardy then fire them after the fact. Gallipoli's, Ohio does that. The store manager is a ***!
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1 comment
Anonymous
#1093918

I agree with you 100% the store management is a ***** most of them are rejects from other companies that couldn't do their job before so rural king hires them and they are still failing !!!! you shouldn't expect the management to explain the company policy to the new hires when most of them don't know it theirself , most of the management just runs a-muck in the stores and they do whatever they want and play favorites and there is very little or none accountability on the management side of things when something goes wrong , the best thing you can do is tell your friends and they can tell their friends and so -on to not work for rural king and don't buy anything from them period !!!!

ID
#765477 Review #765477 is a subjective opinion of poster.
Location
Point Pleasant, West Virginia
Service
Rural King Manager
Reason of review
Poor customer service
4.7
Details
I asked our Rural King manager about why the popcorn is soooo greasy now. My cats & I loved the stuff. A few ago, I bought our usual big bag of popcorn. I noticed the cats walked away. I heated some for me & thought yuck! Please go back to old way of popping your corn....
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3 comments
Anonymous
#1125555

This is a corporate thing. They want all popcorn made with 2-3 pumps of canola oil, instead of 1 like it should be. Apparently they think the popcorn being all yellow is more aesthetically pleasing, but they don't eat it, so they don't know it tastes horrible.

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ID
#764434 Review #764434 is a subjective opinion of poster.
Location
Altamont, Illinois
Service
Rural King Manager
Reason of review
Poor customer service

Other Product Review

Don't like to be treated like a *** thief.I.came there because I didn't feel like walking to Kroger. The local cops are behind that. If those *** would stick to enforcing the law, and your employees stick to retailing, I won't be getting angry. All of you can kiss my lily white ***.
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ID
#761741 Review #761741 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Reason of review
Bad quality

Ground Blind Review

1.0
Details
Ordered a ground blind on line they gave me a delivery date when it should be delivered and 3 days later call me and tell me its not available now give them alot of buisness not sure i will now not good buisness in my eyes
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ID
#761465 Review #761465 is a subjective opinion of poster.
Location
Bloomingburg, Ohio
Reason of review
Problem with delivery
2.0
Details
Ordered 2 products on website, order was processed and given a conf. #,1 day later received an email telling me my order was canceled because products were not in stock now.I made a call to customer service just to hear that there was a glitch in the system which...
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2 comments
Anonymous
#1085012

Same thing happened to me so. I bought the product at full price to see if I could get it.

If I do I think rural King is going to have themselves a lawsuit. I'm sure a lawyer would love this case.

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ID
#759744 Review #759744 is a subjective opinion of poster.
Location
Cynthiana, Kentucky
Reason of review
Order processing issue
I bought a pair of shoes and wanted to return them. Never worn, in the box and Vincennes Rural King was very rude and told me they were "red tag" and couldnt be returned. I had no idea of this ploicy so i asked if i could at least exchange them for a different size. I...
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1 comment
Anonymous
#1090148

call corporate and let them know. They will make the store take the boots back

ID
#755186 Review #755186 is a subjective opinion of poster.
Location
Fishers, Indiana
Reason of review
Poor customer service
2.0
Details
Why was my girlfriend made to fill out paperwork to purchase a rifle and the told to send it to the FBI herself and the after they send her paperwork back and she takes it to rural king then they finally fill out another form and tell her it will be anotait she has no...
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ID
#755153 Review #755153 is a subjective opinion of poster.
Location
New Castle, Indiana
Reason of review
Order processing issue