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Rural King - Review in Shopping category from Pendleton, Kentucky

3.1
Details
Well they have great prices and great selection , i have been going to the one in winchester ky , they are a fairly new store so i sure they have a lot to work on , i think a couple things they need to improve upon is ,, they have to size shopping carts ,, one about the size that CHINA mart has ,, and the larger one are for bulk products ,, but the problem is they dont steer very well and the ilsels are way to small ,, so to say the least they just dont work
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1 comment
Anonymous
#1120957

the shopping carts are a piece of junk most have bad wheels or broken baskets the company is to cheap to buy new ones so they get the junk ones that other companies got rid of !!!!!

ID
#800391 Review #800391 is a subjective opinion of poster.
Location
Pendleton, Kentucky
Circleville store the people there are so rude I went there to buy some wood pallets and they did tell me it was They were all out to hook me forever me for ever to find somebody new had to give me my money back nobody there knows what they are doing and I will never...
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1 comment
Anonymous
#1117932

it aint just the Circleville store

ID
#797660 Review #797660 is a subjective opinion of poster.
Location
Lakeville, Minnesota
Service
Rural King Manager
Cons
  • Very rude
  • How management treats employees
Reason of review
Poor customer service

Rural King - Chiappa Little Badger Rifle Review from Granville, Illinois

I shop a rural king store in Peru IL on a weekly basis. Love the store. I ordered a gun off of RKGuns, I received a order No. 800003926. I have not any thing further about my order so I email them and received no reply. I called twice and left messages, no call back. To day I email them and cancelled my order. Very poor website. We not recommend it to anyone. I am glad they don't run their stores like that. Gary
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ID
#797523 Review #797523 is a subjective opinion of poster.
Location
Granville, Illinois
Reason of review
Poor customer service

Rural King - Management

2.7
Details
I don't dare use my name cause I will get fired for saying this. The store manager Joy, spies and talks behind the back of her employees. She lets people go smoke but if you don't smoke and are caught not doing something for two or three minutes she gets on you. I know of a employee who was injured at work and when he returned he was wrote up for getting hurt. I know of other employees who were wrote up for talking too much, spending too much time with customers. She does not care about her people that is why she can not keep people working there. She is one of the rudest people I have every known
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ID
#797205 Review #797205 is a subjective opinion of poster.
Location
Xenia, Ohio
Service
Rural King Manager
Pros
  • Most employees
Cons
  • Management
  • Lack of empathy from manager
Reason of review
Bad quality

Rural King - Rude customer service check out girl

Yes I was i the south Lebanon rural king yesterday. At approx 1 pm the girl that checked me out at customer service was so rude. I am in the store every week never have i been treated so rudely. Always hard to,find someone to help u but not rude like she was. I picked up an item off the clearance table i truly wanted the sign said it was one price. So she rang me up,I said that came from the clearance table and the sign said it cost whatever it was. She rudely said well this red tags the price. I said but the sign says she said well not this. Did not walk over the maybe 10 steps to see what I was talking about RUDE! Never the whole time i checked out was she friendly. Terrible i will be going back to tractor supply where they greet you when you enter and always courteous . At least they act like they are happy for your business! Rude employees should not work in public places. Not the first time this same girl has been rude to a customer i have heard it before!
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ID
#792602 Review #792602 is a subjective opinion of poster.
Location
Pleasant Plain, Ohio
Reason of review
Poor customer service

Jacket Review

1.0
Details
Went up there to buy stuff and got ripe of money went back to see we can get it back and having a hard time getting the money back work to hard to get it
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ID
#792137 Review #792137 is a subjective opinion of poster.
Location
Breaks, Virginia
1.6
Details
does anybody wonder as to why rural king has not resolved any of the complaints on this and other websites, it really makes me wonder after I sent several e-mails to customer service and the owner ceo alex Melvin as to why none of these complaints or reviews has...
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8 comments
Anonymous
#1317478

Probably because no one cares about whiny people like you, when the company makes over a million dollars just in one store a month. :)

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ID
#791518 Review #791518 is a subjective opinion of poster.
Service
Rural King Customer Care
Pros
  • Most employees
Cons
  • How they handle complaints
  • How management treats employees
  • Poor service
Reason of review
Poor customer service
Loss
$100
Preferred solution
company needs to resolve complaints
4.2
Details
I have been reading bad review after bad review about this Rural King or that Rural King; and, if I had never shopped at one before I'd avoid this chain like the plague. Now it's understood that most people don't bother taking the time to write about pleasant...
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1 comment
Anonymous
#1112857

If rural king gave me a reason to say anything good about them I would be more than glad to post it on this website , however they have not given me any reason to do so, you people in Michigan may of got lucky and got one of the very very few good stores because most are not that good !!!!!

ID
#791346 Review #791346 is a subjective opinion of poster.
Location
Twelve Mile, Indiana
Reason of review
Fair pricing
When you could receive a rebate, you may only use it at Rural King. To be quite honest I don't believe I want to go back to at least the one in St. Clairsville. Not very nice to the customers. Asked our cashier why we did not get it at advertised price and she said we...
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1 comment
Anonymous
#1109678

the rebate are for the most part is a joke if your lucky you will actually receive it and they are kind of misleading, personally I would not spend any money in any of the stores most are dirty , not very well maintained , buildings are dilapaidated

ID
#787327 Review #787327 is a subjective opinion of poster.
Service
Rural King Cashier
Reason of review
Poor customer service

Rural King - Bruder Truck Review from Lewiston, Idaho

1.8
Details
SO Disappointing!!! I placed a large order for my son's birthday mid January 2016. January 26th I received and email with tracking number for my order. All but one item was supposedly available and shipped. On 2/3 I received ONE item and called customer service. There had been an error and even though I was charged for the entire order they shipped one thing! NOW almost all the items I ordered were out of stock but they said they'd expedite the rest as it was for a gift! 6 days later I receive an email stating all but 2 items are out of stock! So much for my son's birthday gifts and Rural King's promises. Do NOT order from this website...they do not deliver! I did call again and they were not able to offer me anything but a refund. Such a disappointment as now I have NO time to find items elsewhere and get them in time!
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ID
#786744 Review #786744 is a subjective opinion of poster.
Location
Lewiston, Idaho
Reason of review
Problem with delivery
1.7
Details
HOW CAN RURAL KING CLAIM THAT THEY SERVICE WHAT THEY SELL & MORE WHEN THEY CAN'T HARDLY KEEP ANY MECHANICS IN THEIR STORE, YOU CANT EXPECT YOUR MECHANICS TO STAY AND REPAIR OR SERVICE POWER EQUIPMENT WHEN YOUR STORE OR CORPORATE MANAGEMENT IS CLUELESS AS TO WHAT IS...
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5 comments
Anonymous
#1377816

I disagree my manager is very supportive and has never said no to equipment needed has even suggested items to help me better service my customers...

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ID
#785627 Review #785627 is a subjective opinion of poster.
Location
New Philadelphia, Ohio
Pros
  • Most employees
Cons
  • Poor service
  • Management
  • Cant stay out of associates personal business
Reason of review
Not as described/ advertised
Preferred solution
INVEST MONEY IN YOUR REPAIR SHOPS GIVE THE MECHANICS WHAT THEY NEED TO DO THEIR JOBS OR CLOSE THEM UP !!!!!

Rural King - Rifle Review from Erin, Tennessee

I ordered a 1022 ruger online on Jan. 25 was in stock. After not recieving a confirmation # I called. Was assured my rifle would at the Clarkville TN. store by Monday or Tuesday the 2nd of Feb. On the 2nd I called again was told it was not sent yet they dont work 24/7 and they would e mail me when it was shipped. I looked at the web sight and see that my rifle is now out of stock.If I dont get it by the end of the week I will cancel and never buy there again.
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1 comment
Anonymous
#1107469

I have visited & bought from the Rural King Store in Dayton, Ohio, many times. My last visit, I bought a bag of Cinnamon Balls.

What I noticed on the packaging, really impressed Me. It said, "Take time for Family & Prayer - Always give praise." Thank You so much, for putting this message on Your packaging.

Our Country & People need all the help it can get, in getting this message out there. Thank You, Thank You, Brenda

ID
#783172 Review #783172 is a subjective opinion of poster.
Location
Erin, Tennessee
Reason of review
Problem with delivery
2.6
Details
I'm very pissed!! I spend a lot of money in your store. 2 weekends ago I spent a 1,000.00 !!! Anyway I had a kayake on layaway. Had made the monthly payments every month and went today to pick it up and low and behold they didn't have my item. I went into the store...
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1 comment
Anonymous
#1125550

Once a layaway is cancelled, it is completely deleted from the system, so there really isn't a way to tell you what day it was cancelled. Also, it says right on the receipt your layaway is good for 90 days.

If you knew you couldn't pay it off on time, maybe you should've called and let them know, I'm sure they would've worked with you. Instead of trying to blame everyone else, it would be nice if people took responsibility.

ID
#780844 Review #780844 is a subjective opinion of poster.
Location
Newark, Ohio
Reason of review
Problems with payment
2.4
Details
Losing great managers. What has happened in the last 5-8 years at Rural King? The store managers/ assistant managers don't know farm store products, ag chemicals, or hardware department? In the 1980-2010, our family business (10,000 acres) only spent our family farm...
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4 comments
Anonymous
#1284795

I agree with your review 100 % you did the right thing by dropping your accounts and taking your business somewhere else !!!! also I want to add that a lot of the buildings they buy or rent are in dilapidated condition the ones I been to have leaky roofs , poor heating , electric problems , poor restrooms the list goes on and on

oh yea the ceo a Melvin is a cheap *** he keeps opening up new stores in these dilapidated , condemnable buildings and they cant even take care of the one's they have

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ID
#777470 Review #777470 is a subjective opinion of poster.
Location
Chicago, Illinois
Reason of review
Poor customer service

Rural King - Manager Review from Greenwood, Missouri

Worked at Rural King for a long time. Management was good in the beginning and now with the exception of one assistant it's horrible. The main manager at the store I worked for speaks horribly about his employees and does nothing but sit in the office all day. The office manager is rude and lazy. Corporate does not care about their employees and the pay is horrible!
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1 comment
Anonymous
#1091693

i agree with you 100% not only do they down grade the employees and customers they also do play favorites and bend the rules for certain people and the management cant even follow company policy half the time and store management just does whatever it wants and there's very little accountability

ID
#765627 Review #765627 is a subjective opinion of poster.
Location
Greenwood, Missouri
Service
Rural King Manager