store customer customer service service manager order employees money people customers

Rural King - Customer Care Review

Went to the spring hill location. Was very impressed the location was very organized and customer service was spot on... I live in inverness will go back to spring hill. Crystal river location very unorganized as well the employees have no desire in helping customer. Feel like im wasting there time. They need clean out whole store and start over. Like i said spring hill location was perfect. Will be back to shop.
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Review
#998356 Review #998356 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King Sanitary Conditions Review

1.0
Details
Do not buy an animal from Rural King. We have RESCUED multiple Guinea Pigs from there and they have all had issues. Ranging from Intestinal issues to Ringworm. They do not screen their breeders and sell sick and pregnant animals. They sell animals for cheap because they know they can get away with it.
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Review
#997393 Review #997393 is a subjective opinion of poster.
Reason of review
Bad quality

Rural King Customer Care Review

My first experience at the Marysville rural king was today January 19th, I was greeted as soon as i walked in by a lady at the service desk, not a store i would normally go to . But the friendly service i received , i will go back ,
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Review
#994194 Review #994194 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Good customer service

Short Review on January 13, 2017

These people are horrible at getting something right I ordered one they send something similar and won't do *** unless I pay for shipping again don't buy from these people
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Review
#990653 Review #990653 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
had a perfectly nice scoop in the popcorn then they changed it to a right handed scoop and it is difficult for a left handed person to use it. i told the cashier about it and he hollered out we need a left handed popcorn scoop in the popcorn some red vested person...
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3 comments
Anonymous
#1299144

is that like a left handed baseball bat??

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Review
#990142 Review #990142 is a subjective opinion of poster.
Reason of review
Poor customer service

Rabbits Review

1.0
Details
Rural King sales rabbits for 12.99, most of them either are dead or look like they are about dead. The employees joke around about it like it's funny but for one if you're an animal lover then this is cruel & it's really unsanitary. Rural king needs to be closed down or something need to be done about them keeping live animals cooped up in small cages!!
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Review
#989525 Review #989525 is a subjective opinion of poster.
Reason of review
Bad quality
1.4
Details
I made the mistake of ordering an item from the Rural King website. The first (minor) annoyance was that their Store Pickup program does not include the Rural King retail store nearest me. Looking at the list on their website I found that the do offer Store Pickup at a...
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Review
#979429 Review #979429 is a subjective opinion of poster.
Service
Rural King Shipping Service
Cons
  • Complete lack of customer service
Reason of review
Poor customer service
Loss
$34
Preferred solution
Deliver product or service ordered

Rural King - Customer Care Review

Lazy workers. I ordered 3 guns on thanksgiving got delayed and with them even admitting it was their fault after 30 days of waiting I finally got them. I had been in the store several times a week to check on the status and the workers half the time wouldn't even look at the computer. Finally when I was able to re register at the 30 days I was approved and that was the last 2g I'll ever spend at that store. They really need to work on better management. Lebonon Ohio *** them lazy ***
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Review
#979385 Review #979385 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Blanket Review

1.0
Details
Ok so I was in there and the blankets sigh said that they were $1 dollar and what the *** and it was $8.55
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Review
#979231 Review #979231 is a subjective opinion of poster.
Reason of review
Pricing issue
I was at the Macon County Illinois Rural King for their Black Friday sale November 2016. I purchased an 11kw Generac standby generator and paid cash for it, plus an additional 159.00 for the shipping. At the time of writing this review December 19, 2016 I have still at...
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Review
#976248 Review #976248 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue