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Rural King - Manager Review from Fairborn, Ohio

Bad management skills when your talking bad about another employee and calling them bad names and having no care in the world that the store manager has let that store go down hill and corporate keeps them around I am upset on how xenia ohio store has went down hill since a year ago and how today your manager was calling another manager bad names behind there back yet loud enough for customers to hear her if you want my opinion get rid of your negative managers and maybe so many people would not be quitting your store and the moral would be better and the same faces would be at your store instead of new ones weekly
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3 comments
Anonymous
#1017975

Rural king has taken away military and senior citizens discounts from all the stores. It's bad enough to not support our veterans but they also don't care about the people that have spent money in there stores their whole life.

What a shame!!!!

Call rural king to complain at 1 (800) 860-8115. If you say nothing they think nothing is wrong.....

Anonymous
#1016589

I am a regular customer and I have noticed the Xenia store slipping recently. Low on staff and little interest in helping customers.

I recently had to go all of the way back to the customer desk to have someone paged to assist me in the rear of the store. Could not find anyone who worked there. Obvious there is an employee moral problem. Also recently one check out lane open with a long line and customer service was working with a customer.

Employees walking around but evidently not qualified to run a cash register.

One customer walked out in disgust and left his items behind. I agree the store is slowly going down hill.

Anonymous
#1016278

That's all rural kings I think

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ID
#677968 Review #677968 is a subjective opinion of poster.
Location
Fairborn, Ohio
Service
Rural King Manager
Reason of review
Poor customer service

Rural King - False advertising

1.0
Details
They had for Crisci Oil 2 for five dollars. We have a rain check and had made several trips to purchase it. We were told that they have not received any since June. Why put in add if they have not received any in the store since June. That is differently false advertising. Very disappointed in the store. The employees does not know much about the items that are in the flyer. Stores need to stand by their sale adds or quit placing them in the flyer. Other stores usually handle it differently. Rural King seems to let people out in the cold.
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ID
#675115 Review #675115 is a subjective opinion of poster.
Location
Huber Heights, Ohio
Cons
  • False advertising
Reason of review
Poor customer service
Loss
$30
Preferred solution
Deliver product or service ordered

Rural King Online Order Review from Portland, Oregon

Worst online buying in my lifetime. Waited forever for a tracking which i never got and they take forever to respond and are careless. I asked them if its too late to cancel and refund me they didnt even respond. They just canceled my order and the next day took money out of my account ! Id never order anything from them. You suck. After putting someone through such you at your least should send something with no charge. Or what i ordered to begin with with no charge.
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ID
#671658 Review #671658 is a subjective opinion of poster.
Location
Portland, Oregon
Reason of review
Order processing issue

Rural King Staff Review from Pendleton, Kentucky

3.4
Details
Stopped in rural king in Winchester, ky. The store manager Brian was belittling of female managers and even seen him buying moonshine in the parking lot while everyone else is working. Wouldn't want to work there. I'm surprised the female management hasn't filed a sexual discrimination lawsuit. Seems odd that the women were working their butts off and seemed to know what they were doing while the male management was standing around the counter.
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3 comments
Anonymous
#1102051

The store in Ashland , Ky I was in there the other day there was they 2 employees in a maker fight contest , one of them was a female asst. Manager what kind of leadership is this show to the public!

Anonymous
#1016561

This store in Winchester , ky is even open yet !

How can somebody "stop in" if it's not opening for another month ?

Anonymous
#1028264
@PissedConsumer1016561

Didn't know that it wasn't open yet.

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ID
#665793 Review #665793 is a subjective opinion of poster.
Location
Pendleton, Kentucky
Reason of review
Poor customer service

Deep Cycle Marine Batteries Review

4.0
Details
I purchased two deep cell marine batteries. I was handed two rebate forms from cashier, for two ten dollar rebates. I filled out the forms and mailed the same day of purchase. A couple weeks later, I received a letter from Rural King stating I was not eligible for rebate because I exceeded my rebates???? I have never applied for or received a rebate from Rural King in my life!!
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ID
#660457 Review #660457 is a subjective opinion of poster.
Location
Mansfield, Ohio
Reason of review
Not as described/ advertised
Rural King - Belt Review from Absecon, New Jersey
Rural King - Belt Review from Absecon, New Jersey
I bought a belt from Rural King and six months later the belt was unwearable (Bottom of pic). I had an Ariat belt for 7 years and it is still in great condition (top of pic). Moral of the story you get what you pay for and do not buy a belt from Rural and on a side...
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1 comment
Anonymous
#1017162

Maybe u should pay more money

ID
#656694 Review #656694 is a subjective opinion of poster.
Location
Absecon, New Jersey
Reason of review
Bad quality
Took mower to store repair person sharpened blade put on new air filter and put in new spark plug. Charging over 100.00 for this and said could not fix mower. *** manager said its posted50 per hr for repair but couldn't tell me where it was posted. I will pay...
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ID
#656359 Review #656359 is a subjective opinion of poster.
Location
Decatur, Indiana
Cons
  • This experience
Reason of review
Poor customer service

Rural King - Sofa Review from Edwardsville, Illinois

2.3
Details
First-I order a sofa online Second-no one can locate the sofa I've ordered Third-they finally locate it headed to Virginia, I live in Illinois Fourth-almost a month later, they pull another sofa to deliver Fifth-it's finally delivered by only to be told they cannot bring it inside Sixth-my sofa sits in the garage as my 73 yr old mother and I are not capable of carrying in a 300lb sofa Unsatisfied doesn't even come close to explaining how I feel!!!"
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ID
#656085 Review #656085 is a subjective opinion of poster.
Location
Edwardsville, Illinois
Reason of review
Order processing issue

Rural King - Review in Shopping category from Lemont, Illinois

1.4
Details
What happened to Raymond at the Terre haute store? He was the only person in management that any after chemical knowledge. I was in there on last Saturday, wanting to talk to him about my order. Another told he left for a better paying job, all I'm saying our farm dollars are going with him. That robin lady who is the store manager is clueless about customer service and ag chemicals. The rural king told this clueless is now going to be a district manager, we both laughed so hard, her lack of product knowledge and poor customer will do rural king in. The employee also stated to me .... These clueless store managers are former Walmart manager. Rural king is not Walmart. I hope a new farm supply opens in Terre haute, because with no Raymond there now, it will go down hill. Hire more qualified store managers, I'm going back to tractor supply company, good bye rural king
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ID
#654198 Review #654198 is a subjective opinion of poster.
Location
Lemont, Illinois

Rural King - More Managment

My husband and I went to Rural King on 06/19/2015 and found a wagon that had a bent handle a side wood panel was busted and the front wood panel was chipped where handle would hit it and there were Chicken stickers on it every where. the price was $74.98 and I ask the store Assistant Manager what would he take for it and he would not say .I pointed out ALL the flaws on it and he came back and said "You use to work here right? I said yes, I did.He took his name tag hand over it and said, Well this is not a Discount Store it is Rural King." My husband was very upset as I was too. I have been a loyal customer and worked there part time while full time at Cook Inc. because I enjoyed the customers. The Management has Always been very rude to their employees and a lot of times in front of customers. This is NOT sitting well and as one I will not be back.
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2 comments
Quanasia
#1029889

Telling you that he will not give you a discount is not being rude. I have a feeling that you were not a good employee there yourself.

Anonymous
#1029887

And Roberta White could care less.

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ID
#653051 Review #653051 is a subjective opinion of poster.
Location
Bloomington, Indiana
Pros
  • Employees
Cons
  • Management
  • Very rude
Reason of review
By the Management
I purchased a power washer used strictly for farm use was not tax exempt. This is not right. Other places I go do not charge tax on the same item. There should be something done about this. This is not the first time this has happened at RKO. Is there some form I can...
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2 comments
Anonymous
#1401396

the anon guy is wrong. im in ohio and most all state codes on tax ex.

is any related items.

I just bought 55 gal hyd oil and have had ag status for years they charged tax. im on phone (hold) now as I type this

14 min so far on hold

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ID
#652324 Review #652324 is a subjective opinion of poster.
Location
Norwalk, Ohio
Cons
  • Tax exempt
Reason of review
Pricing issue
Loss
$18
Preferred solution
Full refund

Rural King - Information being stored

I went to the New Philadelphia OH store to return a product that would not work for me. When I went to the service counter they asked for my ID. I gave them my drivers License and they scanned it into their computer. They then scanned the recite for my credit card info. In fact the clerk said they did not even need for me to bring my card for a return because they already had the credit card info. Why are they storing my personal info when so many company computers are being hacked. If the government computers can be hacked into who is to say that a company like Rural King is any safer.
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2 comments
Anonymous
#1036145

Next time.... Pay with cash.

Anonymous
#1071303
@PissedConsumer1036145

I have a good idea just don't buy anything from rural king most of it is junk Chinese stuff anyway but your point is well taken about the information being stored

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ID
#649725 Review #649725 is a subjective opinion of poster.
Location
West Newton, Pennsylvania
1.0
Details
Poor company, obviously won't hire above a certain age. yet relies on an older customer base. I applied twice, was promised a second interview with the manager at a hiring open house for a new store. The manager was going to call as soon as he returned from...
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2 comments
Anonymous
#1085600

You didn't say how old you are, I was in there this week, I saw at least three employees over sixty years old.

One may be close to seventy.

I don't know why you weren't called, perhaps you should check with them again? Maybe they couldn't get through to you?

Good luck!

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ID
#647935 Review #647935 is a subjective opinion of poster.
Location
Bedford, Indiana
Service
Rural King Manager
Cons
  • How management treats employees
  • Management
Reason of review
Age Discrimination pratices

Rural King - Manager Review from Blanchester, Ohio

1.0
Details
I go to rural king in st clairsville twice a week and there is a new man in a black shirt thats been there so i take it hes a manager i asked a employee his name and she said andrew he is very rude and gets very mouthy with the employees... i would never work under someone like him
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2 comments
Anonymous
#1107231

rural king in any state is a joke. all managers are *** they break laws, flirt with young girls, store use items then give them to favorite employee.

they lie about employees and fire everyone at or getting close to retirement age!

worst company to work for and even worse customer service! there is a special place in *** for rural king!

Anonymous
#1107280
@PissedConsumer1107231

in response to #1107231 I agree with you 100%

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ID
#646974 Review #646974 is a subjective opinion of poster.
Location
Blanchester, Ohio
Service
Rural King Manager
Reason of review
Poor customer service

Kayak Review

1.0
Details
The Hbg store had their kayaks marked with tags 179 but said they were 199 They said that was an old sale price. Then why was there right price rages saying 179 on fence were the kayaks were at After I said that to them they took them down Should have sold me one a tagged price Kinda like false advertisement
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ID
#646703 Review #646703 is a subjective opinion of poster.
Location
Hecker, Illinois
Reason of review
Pricing issue