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Rural King in Hamilton, Ohio - Tired of false information.

3.0
Details
My prob is with the Hamilton Store.#53.They are always out of Equine Fresh Pellets but always are selling out when they finally get some in .Ib've been told on more than one trip to store or on the phone yes we have them and get there and they have none..or they are getting in on Tuesday only to get there and have none..Most employees are rude( not all)..My horse has allergies and that seems to be the only brand she can use..my time is just as valuable as theirs so I should not have to spend my time and gas to make trips across town to be lied too..Very unprofessional...
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Author
Location
Hamilton, Ohio
Reason of review
Poor customer service
Review #1443922 is a subjective opinion of poster.
0 comments

Rural King - Go there all the time

we love going to the rual king in hartland mich. and taking our dog with us the employees are always nice.the prices are good also.
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Author
Reason of review
Good customer service
Review #1504787 is a subjective opinion of poster.
0 comments

Rural King - No response

1.8
Details
No one ever contacted me back
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Author
Reason of review
Poor customer service
Review #1495769 is a subjective opinion of poster.
0 comments

Rural King - Positive

Ive really like your stores all over however had to be in Knoxville a week ago and ask for my VA discount and the only one ive ever been in that said we don't honor that, bad way to frase a no VA discount HONOR. They as all of your other stores should.
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Review #1542318 is a subjective opinion of poster.
0 comments

Rural King - I am not happy about this ad running now have been in the Mattoon store twice to get some tubes they would not give me a rain check. I called the Effingham store and they did get some in but they

3.5
Details
We’re for the persons they gave rain checks to. I was told they were going to get more I called today and they are telling they may not be getting any more before they move to the new store. The mattoon store would not give me a rain check when I asked. Not a happy shopper!
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Author
Cons
  • Poor service and attitudes
Reason of review
Ad no rain check at this store but at others
Loss
$35
Preferred solution
Give me a rain check for 6 totes at 2.98
Review #1438813 is a subjective opinion of poster.
0 comments
2.5
Details
I ordered a rifle online on November 26, 2018 during a Black Friday sale and the order was processed. I figured it may take a week at most to receive it but there was a problem with the FFL dealer so we got that cleared up in the first 3 days. Two weeks later they...
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Author
Cons
  • Two weeks of waiting for nothing
Reason of review
Return, Exchange or Cancellation Policy
Loss
$250
Preferred solution
Let the company propose a solution
Tags
  • Rural King Sales Scam
Review #1420681 is a subjective opinion of poster.
1 comment
1.0
Details
I placed an order on 11/9/18 for oil for a chainsaw, to this day i have not received an email confirmation that it has been shipped and today is 11/16th. I called i believe tuesday of this week and was told glitch in their system they see my order but it was not sent...
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Anonymous
#1598688

Well let’s see how this goes, I called this morning at 720 am their time not on hold as long about 15 minutes and spoke with Ryan who put me on hold to check with his supervis...

Author
Reason of review
Order processing issue
Review #1402089 is a subjective opinion of poster.
0 comments
2.3
Details
I ordered a shotgun from RKguns on September 23rd 2018 and had it delivered to the the Crystal River, Florida store. It arrived at the store on October 2nd. I went there the same day, filled out the paperwork and left the store. I waited for them to call me to go pick...
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Author
Location
Crystal River, Florida
Reason of review
Order processing issue
Review #1378345 is a subjective opinion of poster.
0 comments
1.0
Details
Ordered a gun on 17 NOV 2018, it is now 6 DEC 2018. Cannot get a status of my order since you are put on hold for hours and the online system to inquire about the order does nor come up because the order has been 'processing' the last 2 week. Either total incompetence...
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Author
Cons
  • Anything about this company
  • Fail to deliver
  • Customer service - very rude
Reason of review
Problem with delivery
Loss
$500
Preferred solution
Deliver product or service ordered
Review #1416412 is a subjective opinion of poster.
0 comments

Rural King - Do not order online

1.6
Details
Ordered grill in Nov for Xmas gift, still havent received as of Feb. No response from them. Had to call to cancel today since they have my payment info. Rep. was pleasant but no apology or explanation.
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Author
Reason of review
Order processing issue
Review #1476204 is a subjective opinion of poster.