Rating: 3 Stars Clear all filters (61 of 683 reviews match)
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2.8
Details
I Bought A New Husqvarna Ranch King From The Angola Rural King On Black Friday. The First Time U Tried To Use It It started Hard. Took Several Attempts To Start. Went To Use It The Second Time And Had No Spark Under Warranty So Turned In To TIM Service Manager The...
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Review
#1096942 Review #1096942 is a subjective opinion of poster.
Pros
  • Ladies up front were very helpful
Cons
  • Service of product after the sale
Reason of review
Poor customer service
Loss
$348
Preferred solution
Let the company propose a solution
2.9
Details

Update by user Jun 16, 2018

After several phone calls and complaints, I finally received the rebate, but will NEVER purchase anything from RK again. Too many hassles to get what they advertise is due you. I would hate to think I made a large purchase with several dollars rebate involved, only to...

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2 comments
Anonymous
#1396601

I have 3 outstanding rebates due since August 2017. Not a word from Rural king! Rebates processed in 6-8 weeks is a bunch of bull!

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Review
#1075217 Review #1075217 is a subjective opinion of poster.
Pros
  • Product selection
  • Brands
Cons
  • Poor service and attitudes
  • Poor service
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Tags
  • Farm supplies
2.5
Details
Winchester, Ky. My husband bought a small generator to use at a tournament only to realize it was too small. He took it back, unopened and with receipt, to EXCHANGE for a larger one only to be rudely told by the customer service lady to "read their signs; no returns on...
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Review
#1055367 Review #1055367 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Rural King in Mattoon, Illinois - No communication

3.4
Details
bought a compressor on line 2,000.00 got no invoice after entering c/c # ,, waited a few days emailed them nothing . called R.K they could not find my order after being on the phone for an hour they found it in the fraud holding section... waited almost the month i called back they move the order date up as if i just ordered the thing now it is a few weeks out on getting it.. very rude young man on the phone too many problems and its not even here yet ..DO YOURSELF A FAVOR BUY LOCAL OR ANYWHERE ELSE THESE PEOPLE DON'T GIVE A RATS **SS ABOUT YOUR TIME OR NEEDS. they dont deserve your money ... jim sc
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Review
#1054479 Review #1054479 is a subjective opinion of poster.
Cons
  • Will never use them again
Reason of review
Poor customer service
Loss
$2000
3.0
Details
Every store that I have ever been to always honors a misprint on the price of a item unless they have posted the error. I found a misprint on a dog cage I was going to buy. I showed the add to the store manager and He said that He could not honor it but that He would...
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Review
#1047468 Review #1047468 is a subjective opinion of poster.
Product
Cons
  • Corporate customer service
  • Lack of empathy from manager
  • Being misinformed
Reason of review
Pricing issue
Preferred solution
Price reduction

Rural King - Rude

3.4
Details
Eveyone in this store is RUDE... its not the 1st time i went in here and thought this.. the pekple work are fighting eith one another over theor radios. Just really *** service.
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Review
#1046982 Review #1046982 is a subjective opinion of poster.
Reason of review
Poor customer service
3.2
Details
Regular customer of high price items. Often a purchaser of guns through the flash sales. Taking my business elsewhere now... Way too little coverage of gun dept. Grouchy older guy that let multiple people walk out and phone calls drop off while I awaited my turn (I...
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1 comment
Anonymous
#1436030

I ordered 4 items from RK Guns. They took my money for items they did not have in stock.

It took many days to notify me they did not have and order would be canceled. They said my money would be refunded in 2 to 5 days. Been past that and no refund. Why would they run a payment before they ship?

Most vendors will not charge until item ships. Bad ethics RK Guns.

Review
#1030668 Review #1030668 is a subjective opinion of poster.
Reason of review
Poor customer service
3.1
Details
Gone in before Christmas to buy a 72" tool box, they had on sale. Didn't see one on floor and asked about it, manager said they sold out! Day after sale went in for case of Pepsi, tool box was out on floor, but not on sale! A few weeks later they had a Dewalt 80 air...
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Review
#1021505 Review #1021505 is a subjective opinion of poster.
Cons
  • Shortage of sale items
Reason of review
shortage of items
Preferred solution
Let the company propose a solution

Rural King Shipping Service Review

2.6
Details
I saved up 399 dollars to buy a 2 man fishing boat...but when i went to order it, they wanted 402 just to ship it...thats 801 for this boat walmart has for 535...how can they advertise 399 and charge 403 for shipping? Thats bad businesz
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Review
#1006300 Review #1006300 is a subjective opinion of poster.
Reason of review
Pricing issue

Rural King Sanitary Conditions Review

3.4
Details
I know this is for complaints but I wanted to give some positive feedback. I have been going to the new store in cross lanes wv ,it has always been clean even the restrooms...I have used the layaway at Christmas and was not a mess like Walmart/kmart
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Review
#1004771 Review #1004771 is a subjective opinion of poster.
Reason of review
Good quality