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Rural King - The employees need training!

3.1
Details
Went to the store to buy a solar gate transmitter. Stopped at the information desk to ask for the location of this widget ladies said we do not have that. OK so while I was there I looked around in the store. (Liked the pop corn) Well I found what I was looking for my self! I really like the store BUT I think you loose a lot of business because the employees do not have a glue what is carried in the store and can not help you... PLEASE EDUCATE THE EMPLOYEES...Thank you for your Rural King in our area.
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2 comments
Anonymous
#920778

There are thousands of items in the store. You expect them to know EACH one of them. Get a grip, and give the clerk a break !

Anonymous
#921857
@PissedConsumer920778

Amen to Jeff!!! Work retail one day and just see what we have to go through!!!!! Some people don't have a clue!

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ID
#571577 Review #571577 is a subjective opinion of poster.
Location
Spring Hill, Florida
Reason of review
Poor customer service
Preferred solution
Educate your employees before they go on the floor to work.

Rural King store 63

The manager at this rural king is sexist because he has had women apply for the gun barn and didnt hire them because of their sex but hired all men and some dont know what they are doing but if you ask me putting women in the gun barn would get more gun sales from women then men because they know how to get women Interested in buying a gun. Also employees getting wrote up for things everyone in the store is doing including assistant managers and dept managers. You have a dept manager who askes women to lift a heavy items off of a high up self because he doesnt do his job and his name is Jon. I personally think that they dont have the right person running the store.
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ID
#568482 Review #568482 is a subjective opinion of poster.
Location
Norwalk, Ohio
Service
Rural King Manager
Cons
  • Management
Reason of review
Other issue

Rural King - Wooster, Ohio and Lake Wales,Fl.

I have been a customer in Wooster for years and have a wonderful experience and have shopped in Lake Wales Fl. And have liked bothe stores. I have talked with the manager at both stores and they have been very friendly and helpful. I will continue to shop at these stores when ever I can. The Lake Wales store is new and a wonderful store. The staff is very friendly and helpful the same in the Wooster store. In OhioRual King was my go to store before I went to any other equipment or clothing or parts store. If they did not carry what I needed then I would go elsewhere.
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ID
#565889 Review #565889 is a subjective opinion of poster.
Service
Rural King Manager
1.5
Details
what upsets me to is i took the time to hand write a letter about my issues called the freemont store to get the right address which was over a month ago i think he gave me the wrong address on purpose i just got a computer so here goes my complaints again and time...
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2 comments
Anniya
#896624

how long does it take to get responed too ive been ignored for over a month this is ridiculous u want people to shop and spend money at your stores but wont help resolve an issue of bad products

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ID
#554790 Review #554790 is a subjective opinion of poster.
Location
Germantown, Maryland
Cons
  • Products
Reason of review
Damaged or defective
Loss
$600
Preferred solution
Let the company propose a solution
In Terre Haute, Indiana, if you asked staff a question besides the management they absolutely have no clue were anything is located in the store. Friday 31, Oct. 2014 six employee's were asked about the location for a large raccoon cage. I will start with the first...
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1 comment
Anonymous
#908294

here's a thought. look for it yourself instead of having someone wipe your *** for you. YOU HAVE EYES FOR A REASON

ID
#553455 Review #553455 is a subjective opinion of poster.
Location
Terre Haute, Indiana
Reason of review
Poor customer service

Rural King - Rude cashier

4.7
Details
was looking for a battery for my car took for every to fine someone to help me.So we get the battery and go to the register cashier rings me up. Iask her where to go when we bring the old battery back and she act like it would kill herto tell you where to go. I am from out of state have never been to a rural king before and will not go to another when cashiers act like she did. If she don't want to help people then she shoundnt be working in a public place with her attuide.This happen 11/02/14 at 11/08am sirvi130 /179 sale and this was at rural king in 23625S HWY. LOT 23A CIRCLEVILLE ,OHIO.
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ID
#553372 Review #553372 is a subjective opinion of poster.
Location
Portsmouth, Ohio
Service
Rural King Cashier
Reason of review
Poor customer service

Rural King - Overcharging

3.1
Details
4 times in as many weeks I hve been overcharged for products and had trouble getting refunds clerks try however managers are uncaring The store should put the correct prices in the computer or fire the programers. the rebate sales are misleading they say you will get a rebate then tell you its only from thr manufacture you have to apply to. i am really disappointed in this store . i bought a case supposesd to be at case price which was posted but was charged individual pricing which was much more it was programed in puter that way manager said oh it was a sale priceing that was not removed NOT I buy the same stuff it is always the same price less for the case than for total individual 2 weeks ago I waited 45 min for them to return my money from an overcharge
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1 comment
Anonymous
#1236598

today, every single item I purchases was overpriced by $2-$4 BUT a pair of socks $4.99 scanned at $12.99 and a trash bags $3.99, scanned at $19.99. Glad I watch the prices and even when staff told her the correct prices, she still questioned them as much as she did me.

ID
#551086 Review #551086 is a subjective opinion of poster.
Location
Bonita Springs, Florida
Service
Rural King Rebate
Pros
  • Store overall
Cons
  • Management
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Rural King - Discontinued Calendars

WHY did rural king discontinue their fishing calendars?????? I looked forward every year to getting a calendar for my camper, then when camping I could look at it and KNOW if the fishing was good, bad, or indifferent. Last year I asked for one and the Clerk said they were not in yet. I went back Three weeks in a row, Finally to be told they had discontinued them. Pissed, YOU bet so I told the clerk that I would go to Tractor Supply, and see if they had calendars, They did not, but It's just about the same distance to buy whatever I need, and I am not p,o,ed at them.
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1 comment
Anonymous
#908297

are you serious, its a freaking calendar. really important.

papers with squares and numbers. people *** about the smallest stuff

ID
#551036 Review #551036 is a subjective opinion of poster.
Location
Louisville, Kentucky

Positive Experience Review

4.8
Details
I have to say that my experience at the Circleville Rural King has been very positive. I find their lead people well informed and ready to serve the customers. They have even special ordered my feed by the ton in advance for me so I always have a ready supply available... Les Woodgeard, owner/ operator of L&S Quarter Horsesi
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ID
#547870 Review #547870 is a subjective opinion of poster.
Location
Walnut Creek, California

Rural King - I am also a pissed off customer.

I had purchased antifreeze a couple of times which I was supposed to get a $3.00 rebate for each one. They turned my rebate down for no apparent reason. So now I have to go back and try again. This is unreal. I did nothing wrong the first time. Who has time for this! So I have decided I won't buy anything from there that has a rebate again unless something changes. This is a shame because I have wanted some of the sales that have a rebate, but I would not purchase it. So I suggest that they fix the problem because they are losing business. I don't believe that I am the only one that feels this way.
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4 comments
Anonymous
#952478

Rebate was manufacturer not rural king. Had to get a form at service desk

Anonymous
#942014

The antifreeze is mfg rebate/mail in rebate, not an online rebate

Anonymous
#905396

quit your bitchen.

Anonymous
#893460

I too didnt get the rebate

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ID
#547086 Review #547086 is a subjective opinion of poster.
Service
Rural King Rebate
Reason of review
Poor customer service
Loss
$6
Preferred solution
Full refund
4.8
Details
Is there a rebate on peanuts, I bought 2.1 pounds and the add said free. so I went to rebates but did not find anywhere. So why is the store ad say free when you still pay and there is no rebate. ...
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3 comments
Anonymous
#896572

The peanuts are free to eat in the store as you shop. Just like the popcorn you eat while shopping. Each store should post how they are free, I understand your confusion.

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ID
#543100 Review #543100 is a subjective opinion of poster.
Location
Kokomo, Indiana
Service
Rural King Rebate
Reason of review
States free in ad, but no rebate offered.
Preferred solution
Let the company propose a solution

Rural King - St clairsville ohio store very badley managed

2.2
Details
This is my sad little story. I wanted a job working with people, so i applied to rural king for firearms associate and got the job, i was so trilled to have the job that i really wanted to do an excellent job at it. there was very little training i was thrown into the job and after three weeks the friendly co works and managers attitude toward me change to unfriendliness cold. they asked me to go to cashier up front with a cut in pay of a dollar an hour i said no . after that every time i called for a manager it took 3 to 4 calls just to get them to answer then they came up with customers are complaining its taking me to long to do a gun sale i find that total BS so i feel i was pushed to quit . so all i wanted was to work a job i liked for just a little while until i had to resign in order to get ready for a kidney transplant. that is my unhappy little story of working at rural king.
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ID
#542957 Review #542957 is a subjective opinion of poster.
Location
Saint Clairsville, Ohio
Service
Rural King Cashier
Loss
$2000

Rural King - Manager Review from Etowah, Tennessee

My experience is with the marion ohio store and it has a *** poor store manager. One asst manager talks to employees like they are dirt. Half the kid employees do nothingbut stand around or follow other employees around. There is nothing done about call offs or people not doing their job. Poor customer service all the time. I dont see this store lasting two more years. Not with the store manager as blind as he is. Never encountered such disgust in the way the store is ran. Something needs to be done or their business will decrease. Just ask some of the employees how the store is ran. I have.
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ID
#536791 Review #536791 is a subjective opinion of poster.
Location
Etowah, Tennessee
Service
Rural King Manager

Rural King - Could not place order for hay wheel rakes

Employee at Angola Indiana store said I had to place order with check out clerk.I talked to check out clerk who told me to talk to Katelyn. Katelyn said only the manager could do the ordering, but never offered to get a manager or offered any help in placing the order. When I told her it was a $300.00 Order, she said so. She didn't even act like she cared. I guess I will have to find another Rural King or another store that handles this kind of merchandise, or are willing to help me get the merchandise.
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ID
#533860 Review #533860 is a subjective opinion of poster.
Location
Angola, Indiana
Reason of review
Poor customer service
Loss
$300
Preferred solution
Let the company propose a solution

Tax Exempt Charge Review

I purchased a tool to be used on my farm at rule King and told him that would be tax-exempt they charge me the tax. I was listed on their cash register as tax-exempt.
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ID
#533330 Review #533330 is a subjective opinion of poster.
Location
Corwin, Ohio