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1.0
Details
Appr. 2 weeks ago I drove 30 miles to Muncie, In. to purchase a gun safe. I paid for it and notified the manager that I would return on Sunday day to pick it up and I did not want any complications. I was promised that the safe was being taken to the back room and was...
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ID
#530900 Review #530900 is a subjective opinion of poster.
Location
Muncie, Indiana
Reason of review
Poor customer service
Loss
$374
Preferred solution
Let the company propose a solution

Employee Review

The *** in the gun department doesnt doesnt give a *** if your dyslexic cant read or write. You cant have help. Just because that little *** made it through school doesnt mean other people dont have issues or problems. And honestly have to be able to run a computer on top of reading. Wow what a *** wonder why his career is at rural king. Barely worth minimum wage!
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ID
#530772 Review #530772 is a subjective opinion of poster.
Location
San Jose, California

Rural King - Cashier Review from Tampa, Florida

Manager Holly at Terre Haute Rural King is an ***! All she knows how to do is be rude to customers. She has no skills and knows nothing about RurAl King or anything they sell! Rude, fat, arrogant bag of trash she is. Her lil *** kisser Heather likes to cus customers out and then Holly stabds up for her saying that "if customers wouldnt be so *** then her cashier wouldnt cus them out"! What a way to run a business! Ill NEVER EVER spend money at a Rural King again!!! Cant wait till Farm And Fleet comes to town.
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1 comment
Anonymous
#867705

I am confused!!! How does this complaint, titled "Rural King - Review about Rude Employee from Tampa, Florida" have anything to do with Tampa, Florida when the alleged incident occurred in Terre Haute, Indiana?

Rather than posting here, why did you not take your complaint to THE store MANAGER David Gibson?

Store Manager: Dave Gibson

Phone:812-234-5800

Email: terrehaute@ruralking.com

Rural King also has a corporate office in Mattoon, Illinois. If I was treated in such a manner Mattoon, Illinois would definitely be getting a phone call and a hard copy letter via snail mail from me.

ID
#530619 Review #530619 is a subjective opinion of poster.
Location
Tampa, Florida
Service
Rural King Cashier
I'm a small part time famer in Hume,IL. Rural King has gone downhill. In the past 20 years, you could go into the Terre Haute or Paris,IL Rural King and get a staff that was farmer friendly and cared about the least expensive farm use chemicals. In the past 12 months,...
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2 comments
Anonymous
#865453

1008 John Hancocks...and we got Farm and Fleet's attention....I'm so pleased with the owners making offers on land to build in Terre Haute, Effingham, and Evansville....Don't be mad with Kermit...he is an old man now.....Thank you Farm and Fleet......If Brian ever answered our calls about the poor customer service in the Paris, Il and Terre Haute Rural Kings store.........maybe we would have not done this............Who cares if you are growing if your customer service is in the tank........

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ID
#529482 Review #529482 is a subjective opinion of poster.
Location
Hume, Illinois

Order Delivery Review

Ordered toolboxes almost a month ago...Rural King said would be here in 1-2 weeks.........wth....still nothing yet....
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ID
#527554 Review #527554 is a subjective opinion of poster.
Location
Columbus, Ohio

Clarksville, TN. Rural King Store Parking lot buisnesses

4.5
Details
This store allows people to run businesses without a license week after week. One woman and a friend take up to 10 parking spots with trailers, trucks, tables. She buys stuff at a Mennonite auction comes down and resells it. She blocks the already congested parking lot. There are usually 4 different people set up in the lot on any given weekend sometimes as many as 10. Some people actually sell stuff that is sold in the store in direct competition. Solution is move them away from the center of the crowed lot to a marked area along the edge of the lot, in a farmers market type set up. But not allow people to sell stuff they did not produce and are actually running a business on your location. I constantly have to park way out in the lot and push 15 bags of grain up the lot to the closest spot I could find. Normally beyond the prime spots taken by the illegal sellers.
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1 comment
Anonymous
#863090

How do you know they are illegal sellers and how do you know they are unlicensed? They could even be directly associated with the store.

Things that are sold this way don't have to be self created-----have you ever heard of Flea Markets? It sounds like this is what could be going on instead of the Farmer's Market type of selling that you think would be better.

ID
#527272 Review #527272 is a subjective opinion of poster.
Location
Clarksville, Tennessee
Reason of review
Parking lot issues
Preferred solution
stop the practice or move into a side area for farmers market

Rural King - Never delivered the entire order

I ordered several items for the first time about a year ago from RK, and by the nature it was delivered, it was obvious they were drop shipping the merchandise from several locations. Only a partial order at first and then more the next week and I was still expecting about 3 other items worth about $25 after spending about $200. I placed a polite call and the young lady handled the call extremely well letting me know the merchandise will be coming. Now, after this same scenario was repeated 3 more times, I was a little frustrated by being on this so called "hamster wheel" and finally made what I thought was my final call. A manager of some sort spoke to me and said I had let too much time lapse sense my initial deliveries, and I said I have called every 3 weeks for about 4 months now. I was then told that there wasn't any history of me calling and I was SOL. Unbelievable in 2013 that any customer service personnel dont' or couldn't notate the acct and they said thx for the business and have a nice day. This company will never ever get a penny from me to the day I die.
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1 comment
Anonymous
#865326

So the day after you die you will be a customer again?!?

ID
#526742 Review #526742 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Service
Rural King Delivery Service
Reason of review
Poor customer service
Loss
$25

Rural King - Poor Customer Service

I visited the Terre Haute to buy a tiller for my dad on August 23,2014. I asked for help several times, first with a cashier, and then with a manager because the cashier said they wear red shirts. I found a red shirt female, and said I need help finding the right size tiller for my 68 year dad........After waiting 36 minutes, I left. I went to True Value, and purchased one. I will be 100 percent honest, I normally don't shop here, but their sale flyer came in my mom's newspaper, so I decided to give them a try.
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ID
#525536 Review #525536 is a subjective opinion of poster.
Location
Terre Haute, Indiana
Service
Rural King Cashier
Reason of review
Poor customer service
Loss
$200
We could not be happier with the new RK in Connellsville, PA. The shelves are stocked, the staff is friendly and helpful. Their prices beat Tractor Supply by $6-$10 on animal feed. The manager, Jennifer, came to our local country fair and purchased 4H animals from the...
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3 comments
Anonymous
#923549

Love the store and the prices

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#525522 Review #525522 is a subjective opinion of poster.
Location
Connellsville, Pennsylvania
Service
Rural King Manager

Am HAPPY HAPPY HAPPY with Rural King

The Rural King here (Store 72) opened just about 6 weeks ago. Their grand opening was conducted this past week and ended yesterday. Thus far, it has been WELL received by the community. We are not lacking for Walmarts, farm and ranch supply stores, a Home Depot or Lowe’s. What I have read on this site is a lot complaints by disgruntled current or formal employees. Big deal! If you are former employee, move on and get over it! If you are a current employee and you are not happy, QUIT ! You are doing yourself a disservice by staying there. If sales drop due to you airing dirty laundry, only you are going to suffer for diminished job and salary increase opportunities. As a consumer, there are defective products, poor customer service and idiots everywhere. I visited the store on its second day of business and have watched evolve. In my opinion, the management has done a fantastic job get the store stocked, staffed and operational! To date, I am happy with Rural King and until they prove themselves otherwise, I will continue to support them and sing their praise. A happy Rural King customer in Lake Wales, Florida.
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2 comments
Anonymous
#861769

This guy sounds like employee of Rural King....Put your name on it if you are to believed..

Anonymous
#861037

The store is OK....I'm glad they are in Florida.The reason they are in Florida is because the old family owners retired to this area. They were bored, so they opened a few stores there . I visited two so far, but we live in the Chicago area in the summer months...Snow birds I guess...Being a small business owner, I will wait and see...I hope they keep the Walmart rifraft out....

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ID
#525408 Review #525408 is a subjective opinion of poster.

Rural King - Bought a tiller 3 months ago it only ran for fourty five minutes

I bought a tiller 3 months ago it ran for 10 minutes and died had to wait 3 hours before it would start then two weeks later I started it back up it ran for twenty minutes and it locked up tighter than a drum took it to the Collinsville store where I had purchased it from it looks like a dump and smells like one the manager said she would get back with me on Wednesday this was a Sunday I called a week and a half later the mechanic George said he was backed up for two weeks so I waited Rhonda said she would get me another tiller from Waterloo by Wednesday so I still wait then I call back after two months George is out to lunch he calls me back not knowing why he is calling me for he also tells Rhonda that he has not been able to get a hold of me then he proceeds to tell me that there is not oil in the gasoline stop out of the same gas can I have three other machines that run off of the same gas my mixture is 50:1 all 2 stroke engines why do they run yet the tiller I bought locked up and the gasoline all came from the same gas can so does that this mean that my Stihl chainsaw and *** eater and blower will blow up also after being a certified mechanic for 13 years why would I put regular gas into a 2 stroke engine they said there was no oil in the gas please don't be like me and waste your hard earned money at any of the RURAL KING stores not even if it is a quick stop the tiller cost me 169.00 and some tax in the past year I have spent at rural king stores thru out Illinois at least 5,000.00 don't get suckered in by the ad's of saving more it has cost me a lot more after this is over with it will have cost me time and material in excess over a 1,000.00 just be safe and go some where else to do business they are liars,cheaters and thieves how many times have u been to there stores and the price on a product is more than what they have posted
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1 comment
Anonymous
#879030

Had a similar experience with a lawn mower purchased at Rural King, the motor seased after one trip around the yard, took it back in and was told there was no oil in it, it was new of course I know to put oil in it before running it the first time. The repairman "Bob" totally disassembled it to prove his point I guess but, I could still see oil residue on the parts. The man was extremely rude thru-out the whole process to top it off.

ID
#522570 Review #522570 is a subjective opinion of poster.
This is for You farmers petitioning for the return of knowledgeable store managers at RK. You will have to go straight to the top because they hired a VP John Somebody from walmart and he is dragging in his cronies from walmart. Here are some of the facts. Early in...
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4 comments
Anonymous
#1014325

RK came to Xenia with management that does nothing but go on vactions and takes time off. Does not train employees , heard from a few rk employees of a young man with a handicap being fired for not knowing where the key for the dressing rooms was and he was not in that dept.

Nor was he told where to find it, he had been there 1week . I have not been back and as far as care they can go back to whatever rock they crawled out from under.

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ID
#521553 Review #521553 is a subjective opinion of poster.
This is my second comment.....I heard from my Rural King home office contact, that someone fired Bob the clueless store manager in Paris.......I'm the Edgar County farmer that started the petition to hire back the former store manager and to refuse to give them our...
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5 comments
Anonymous
#896784

YES PLS DO H WAS GREAT WE MISS HIM THE STORE IS NOT VERY FRINDLY NOW SO PLS HIRE HIM BACK

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ID
#520125 Review #520125 is a subjective opinion of poster.
Location
Paris, Illinois
Loss
$9000
I recently purchased a 15.9 lb bag of pedigree dog food. It was on sale for $20.99. I stored it in a large container in its own package and used it for two days. Then I noticed worms in the container. I then checked the dog food very carefully and found worms and...
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2 comments
Anonymous
#865900

I had the same issue with a bag of sunflower seed worms and bugs - tried returning it to store but manager's response was it's over 30 days and we've had no other complains -Period! I am curious what store your experience was at mine was New Philadelphia Ohio

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ID
#519687 Review #519687 is a subjective opinion of poster.
Loss
$21

Rural King - WORSE EXPERIENCE EVER *NO CUSTOMER CARE AT ALL*

You have to be kidding me?. We are new to this area, just purchased a home here, i send my wife to this Rural King location to pick up 2 simple things, electrical connectors and wall anchors, she asks for some help locating them at the counter, she walks around in there for 10 minutes awaiting help, no one comes to help, so she returns to the counter and again asks for help, and again no ones comes and meanwhile she is beginning to stew. Another 10 minutes passes and finally a guys shows up as she is now upset for waiting so long and he treats her like it is her fault for being upset, then he sells her the wrong thing and knew it was wrong because i sent with her a sample to match it up to so to assure it is the same. Hes now laughing, haha, shame on my wife for being upset because this place sucks and can not assist their customers. WOW. I have been to Rural Kings throughout this country for yrs and never ever will step foot into this place as stated my wife either when she returned home with the wrong parts. Thanks Joe with the red shirt about 30 yrs old that told my wife sarcastically *I heard your conversation* while her and i where speaking on the phone about your *** service there. I am calling Jeanette (Mang) now, we will see what else is wrong with this place, then onto Corp. >>*Well she was no help at all, she was extremely evasive and would not at all assist me with anything other then *I will look into it*. Wow, on to corp. now, bet they won't care either. Store location was Spring Hill Florida. on Commercial Way.
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3 comments
Anonymous
#950056

I agree, customer service there is HORRIBLE. I went to buy a camping lounge chair and there was only one on display.

After searching for someone to help and finding no one, I went to the customer service desk. They called who I think is the same guy you described. He went to look and said there were 6 in stock. He spent 10 minutes in the back room and came out and said they weren't back there.

I said okay, can you order them? He said no because they were in stock(lol). I said okay, so where are they? He said he had no clue, they must be scattered around the store.

So my husband I said okay, so lets look around, where would they be? The guy just walks away and we look for a while, couldn't find any. We see the guy again a few times while looking and he wasn't looking at all. Each time he see's us he quickly ignores us and tries to look busy doing something else.

We go back to customer service, tell them the deal and they radio the guy. He tells them he can't find any. So we say okay, here is our phone #.

They stick it on a piece of paper on the chair and we tell them to call us when they find the chairs. This was 6 months ago....No call.

Anonymous
#883590

You are wasting your time calling corporate. They won't do anything about it.

Anonymous
#865334

You sent your wife in to get this stuff? Shame on you for being so lazy .

. . but somehow you found the strength to write a negative review?!? Next time go get the items yourself and you will know they are the right items.

But if they aren't I'm sure you will find someone to blame other than yourself.

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ID
#519150 Review #519150 is a subjective opinion of poster.
Location
Spring Hill, Florida
Service
Rural King Customer Care
Loss
$50