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1.0
Details
*** poor customer service. No one in that store knows where anything is. They all hang around the front cashiers and seem irritated if you ask for help. I went into the store with the item I needed pulled up on my phone from their website. Website clearly indicated it...
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Review
#686450 Review #686450 is a subjective opinion of poster.
Reason of review
Poor customer service
1.5
Details
Long lines and then only to find out YOU NO LONGER GIVE MILITARY DISCOUNTS my last trip to rual king
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1 comment
Anonymous
#1176098

No more Rural King for me, if they can not give military discounts, then I can't give them my hard earned money. What would it hurt them to do some giving back?

The sales person was so rude also when I asked about a military discount. Thanks for nothing and RK SUCKS

Review
#684106 Review #684106 is a subjective opinion of poster.
Reason of review
Poor customer service
I have put this on facebook, how you hire people and fire them because three to four people in their drawer when they are cashiers. This is not a good job to work for. Very unfair. Then the manager Sam at store 46 sleeps in back office. Then when power goes out you...
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Review
#683216 Review #683216 is a subjective opinion of poster.
Service
Rural King Manager
Cons
  • Untrained check out
  • Management
  • Quality of employees
Reason of review
Bad management!!!!!!!!!!!!!!!!!!
Went to xenia rural king on sunday August 9th.to get lawnmower belt with husband. Man who was working name was Ken. Smelled very strong of alcohol, like he just left the bar. Got other employee to help us, which was fine. But i ask about the Ken guy. Ask if he...
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2 comments
Anonymous
#1117468

He is a *** not only to customers but also to the people he works with

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Review
#680037 Review #680037 is a subjective opinion of poster.
Reason of review
Poor customer service

Rural King - Manager Review from Fairborn, Ohio

Bad management skills when your talking bad about another employee and calling them bad names and having no care in the world that the store manager has let that store go down hill and corporate keeps them around I am upset on how xenia ohio store has went down hill since a year ago and how today your manager was calling another manager bad names behind there back yet loud enough for customers to hear her if you want my opinion get rid of your negative managers and maybe so many people would not be quitting your store and the moral would be better and the same faces would be at your store instead of new ones weekly
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3 comments
Anonymous
#1017975

Rural king has taken away military and senior citizens discounts from all the stores. It's bad enough to not support our veterans but they also don't care about the people that have spent money in there stores their whole life.

What a shame!!!!

Call rural king to complain at 1 (800) 860-8115. If you say nothing they think nothing is wrong.....

Anonymous
#1016589

I am a regular customer and I have noticed the Xenia store slipping recently. Low on staff and little interest in helping customers.

I recently had to go all of the way back to the customer desk to have someone paged to assist me in the rear of the store. Could not find anyone who worked there. Obvious there is an employee moral problem. Also recently one check out lane open with a long line and customer service was working with a customer.

Employees walking around but evidently not qualified to run a cash register.

One customer walked out in disgust and left his items behind. I agree the store is slowly going down hill.

Anonymous
#1016278

That's all rural kings I think

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Review
#677968 Review #677968 is a subjective opinion of poster.
Service
Rural King Manager
Reason of review
Poor customer service

Rural King in Huber Heights, Ohio - False advertising

1.0
Details
They had for Crisci Oil 2 for five dollars. We have a rain check and had made several trips to purchase it. We were told that they have not received any since June. Why put in add if they have not received any in the store since June. That is differently false advertising. Very disappointed in the store. The employees does not know much about the items that are in the flyer. Stores need to stand by their sale adds or quit placing them in the flyer. Other stores usually handle it differently. Rural King seems to let people out in the cold.
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Review
#675115 Review #675115 is a subjective opinion of poster.
Cons
  • False advertising
Reason of review
Poor customer service
Loss
$30
Preferred solution
Deliver product or service ordered

Rural King Online Order Review from Portland, Oregon

Worst online buying in my lifetime. Waited forever for a tracking which i never got and they take forever to respond and are careless. I asked them if its too late to cancel and refund me they didnt even respond. They just canceled my order and the next day took money out of my account ! Id never order anything from them. You suck. After putting someone through such you at your least should send something with no charge. Or what i ordered to begin with with no charge.
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Review
#671658 Review #671658 is a subjective opinion of poster.
Reason of review
Order processing issue

Rural King Staff Review from Pendleton, Kentucky

3.4
Details
Stopped in rural king in Winchester, ky. The store manager Brian was belittling of female managers and even seen him buying moonshine in the parking lot while everyone else is working. Wouldn't want to work there. I'm surprised the female management hasn't filed a sexual discrimination lawsuit. Seems odd that the women were working their butts off and seemed to know what they were doing while the male management was standing around the counter.
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3 comments
Anonymous
#1102051

The store in Ashland , Ky I was in there the other day there was they 2 employees in a maker fight contest , one of them was a female asst. Manager what kind of leadership is this show to the public!

Anonymous
#1016561

This store in Winchester , ky is even open yet !

How can somebody "stop in" if it's not opening for another month ?

Anonymous
#1028264
@Anonymous

Didn't know that it wasn't open yet.

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Review
#665793 Review #665793 is a subjective opinion of poster.
Reason of review
Poor customer service

Deep Cycle Marine Batteries Review

4.0
Details
I purchased two deep cell marine batteries. I was handed two rebate forms from cashier, for two ten dollar rebates. I filled out the forms and mailed the same day of purchase. A couple weeks later, I received a letter from Rural King stating I was not eligible for rebate because I exceeded my rebates???? I have never applied for or received a rebate from Rural King in my life!!
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Review
#660457 Review #660457 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Rural King - Belt Review from Absecon, New Jersey
Rural King - Belt Review from Absecon, New Jersey
I bought a belt from Rural King and six months later the belt was unwearable (Bottom of pic). I had an Ariat belt for 7 years and it is still in great condition (top of pic). Moral of the story you get what you pay for and do not buy a belt from Rural and on a side...
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1 comment
Anonymous
#1017162

Maybe u should pay more money

Review
#656694 Review #656694 is a subjective opinion of poster.
Reason of review
Bad quality