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Took mower to store repair person sharpened blade put on new air filter and put in new spark plug. Charging over 100.00 for this and said could not fix mower. *** manager said its posted50 per hr for repair but couldn't tell me where it was posted. I will pay...
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Review
#656359 Review #656359 is a subjective opinion of poster.
Cons
  • This experience
Reason of review
Poor customer service

Rural King - Sofa Review from Edwardsville, Illinois

2.3
Details
First-I order a sofa online Second-no one can locate the sofa I've ordered Third-they finally locate it headed to Virginia, I live in Illinois Fourth-almost a month later, they pull another sofa to deliver Fifth-it's finally delivered by only to be told they cannot bring it inside Sixth-my sofa sits in the garage as my 73 yr old mother and I are not capable of carrying in a 300lb sofa Unsatisfied doesn't even come close to explaining how I feel!!!"
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Review
#656085 Review #656085 is a subjective opinion of poster.
Reason of review
Order processing issue

Rural King - Review in Shopping category from Lemont, Illinois

1.4
Details
What happened to Raymond at the Terre haute store? He was the only person in management that any after chemical knowledge. I was in there on last Saturday, wanting to talk to him about my order. Another told he left for a better paying job, all I'm saying our farm dollars are going with him. That robin lady who is the store manager is clueless about customer service and ag chemicals. The rural king told this clueless is now going to be a district manager, we both laughed so hard, her lack of product knowledge and poor customer will do rural king in. The employee also stated to me .... These clueless store managers are former Walmart manager. Rural king is not Walmart. I hope a new farm supply opens in Terre haute, because with no Raymond there now, it will go down hill. Hire more qualified store managers, I'm going back to tractor supply company, good bye rural king
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Review
#654198 Review #654198 is a subjective opinion of poster.

Rural King in Bloomington, Indiana - More Managment

My husband and I went to Rural King on 06/19/2015 and found a wagon that had a bent handle a side wood panel was busted and the front wood panel was chipped where handle would hit it and there were Chicken stickers on it every where. the price was $74.98 and I ask the store Assistant Manager what would he take for it and he would not say .I pointed out ALL the flaws on it and he came back and said "You use to work here right? I said yes, I did.He took his name tag hand over it and said, Well this is not a Discount Store it is Rural King." My husband was very upset as I was too. I have been a loyal customer and worked there part time while full time at Cook Inc. because I enjoyed the customers. The Management has Always been very rude to their employees and a lot of times in front of customers. This is NOT sitting well and as one I will not be back.
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2 comments
KevinRichards
#1029889

Telling you that he will not give you a discount is not being rude. I have a feeling that you were not a good employee there yourself.

Anonymous
#1029887

And Roberta White could care less.

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Review
#653051 Review #653051 is a subjective opinion of poster.
Pros
  • Employees
Cons
  • Very rude
  • Management
Reason of review
By the Management
I purchased a power washer used strictly for farm use was not tax exempt. This is not right. Other places I go do not charge tax on the same item. There should be something done about this. This is not the first time this has happened at RKO. Is there some form I can...
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2 comments
Anonymous
#1401396

the anon guy is wrong. im in ohio and most all state codes on tax ex.

is any related items.

I just bought 55 gal hyd oil and have had ag status for years they charged tax. im on phone (hold) now as I type this

14 min so far on hold

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Review
#652324 Review #652324 is a subjective opinion of poster.
Cons
  • Tax exempt
Reason of review
Pricing issue
Loss
$18
Preferred solution
Full refund

Rural King in West Newton, Pennsylvania - Information being stored

I went to the New Philadelphia OH store to return a product that would not work for me. When I went to the service counter they asked for my ID. I gave them my drivers License and they scanned it into their computer. They then scanned the recite for my credit card info. In fact the clerk said they did not even need for me to bring my card for a return because they already had the credit card info. Why are they storing my personal info when so many company computers are being hacked. If the government computers can be hacked into who is to say that a company like Rural King is any safer.
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2 comments
Anonymous
#1036145

Next time.... Pay with cash.

Anonymous
#1071303
@Anonymous

I have a good idea just don't buy anything from rural king most of it is junk Chinese stuff anyway but your point is well taken about the information being stored

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Review
#649725 Review #649725 is a subjective opinion of poster.
1.0
Details
Poor company, obviously won't hire above a certain age. yet relies on an older customer base. I applied twice, was promised a second interview with the manager at a hiring open house for a new store. The manager was going to call as soon as he returned from...
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2 comments
Anonymous
#1085600

You didn't say how old you are, I was in there this week, I saw at least three employees over sixty years old.

One may be close to seventy.

I don't know why you weren't called, perhaps you should check with them again? Maybe they couldn't get through to you?

Good luck!

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Review
#647935 Review #647935 is a subjective opinion of poster.
Service
Rural King Manager
Cons
  • How management treats employees
  • Management
Reason of review
Age Discrimination pratices
Tags
  • Applicant Mistreatment

Rural King - Manager Review from Blanchester, Ohio

1.0
Details
I go to rural king in st clairsville twice a week and there is a new man in a black shirt thats been there so i take it hes a manager i asked a employee his name and she said andrew he is very rude and gets very mouthy with the employees... i would never work under someone like him
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2 comments
Anonymous
#1107231

rural king in any state is a joke. all managers are *** they break laws, flirt with young girls, store use items then give them to favorite employee.

they lie about employees and fire everyone at or getting close to retirement age!

worst company to work for and even worse customer service! there is a special place in *** for rural king!

Anonymous
#1107280
@Anonymous

in response to #1107231 I agree with you 100%

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Review
#646974 Review #646974 is a subjective opinion of poster.
Service
Rural King Manager
Reason of review
Poor customer service

Kayak Review

1.0
Details
The Hbg store had their kayaks marked with tags 179 but said they were 199 They said that was an old sale price. Then why was there right price rages saying 179 on fence were the kayaks were at After I said that to them they took them down Should have sold me one a tagged price Kinda like false advertisement
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Review
#646703 Review #646703 is a subjective opinion of poster.
Reason of review
Pricing issue

Rural King - Opening Hours Review from New Castle, Indiana

4.0
Details
I went into rural king in New Castle indiana to buy a shotgun. I got there just before 8 pm. There was another customer in front of me purchasing a couple of handguns. Ok not a problem. I don't mind waiting my turn. 1/2 hour later the clerk finished with the other customer. He asked me what I wanted. I told him I wanted the rossi single shot shotgun. This was at 8:33 pm. He then told me it was too late to sell me the shotgun because the paperwork would take more than a half hour and the store would be closed by then. I have purchased many firearms in the past and never has it taken near that long to do the paperwork. This employee was just being lazy and didn't want to do his job. Even if that was the case, he could have told me sooner or got someone else to help. There was 3 employees standing there talking when I first got there. All he said was that it's not his fault. I said it was because he let me stand there waiting for over a half hour. After that I just bit my tongue and left the store very mad and very discouraged.
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Review
#646588 Review #646588 is a subjective opinion of poster.
Reason of review
Poor customer service