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RURAL KING IN DECATUR IND IS A JOKE!!!

I HAD A COUPLE BAD MOMENTS WITH THIS STORE. ONE WAS I WENT IN THERE TO GET A COUPLE BAGS OF SWEET FEED, AND I BOUGHT 3 BAGS. I WENT OUT TO MY TRUCK AND NOTICED THE BAGS I BOUGHT WERE OPENED AND TAPED BACK UP! THEY CHARGED ME FULL PRICE. I SHOULD GOTTEN AT LEAST 50% OFF. THEN MY OTHER BAD EXPERIENCE IN THERE WAS I WAS SHOPPING FOR SOME BARBED WIRE. I WAS TOLD TO GO OUT IN THE FENCED IN AREA. THE DUMBF*** WHO WAS DRIVING THE FORKLIFT ALMOST HIT ME!!!! HE HIT MY CART AND KEPT GOING!!!! I IMMEDIATLY WENT TO A MANAGER AND BITCHED. SHE DIDNT DO *** THING!!!! I WILL NOT BE GOING BACK TO THIS STORE AND I ALREADY REPORT THIS HSITHOLE TO THE AWSA.
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3 comments
Anonymous
#836364

Sounds like your typical horse person------world revolves around them, no one else is as important as them, walks thru any store in a daze, your hay isn't good enough for MY horses, your hay is TOO EXPENSIVE for my horses. This is definitely that type. I've dealt with them (or tried) before.

Anonymous
#638944

You did the correct thing and the manager should have addressed properly. What needs to be done is teach workers how to drive a forklift instead of watching a *** video.

At my store, one of our forklift drivers gets in so much of a hurry, we immediately get out of his way for fear of our life. The manager just blows it off but sometime soon someone is going to get hurt or killed because of his lack of safety.

Anonymous
#607225

i know for a fact that 97 percent of the workers at rual king does not have a fork lift license. and please don't let me start about the mice running all over the food and feed that they sell in all of there stores :x

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ID
#346589 Review #346589 is a subjective opinion of poster.
Location
Fort Wayne, Indiana
Service
Rural King Manager
Loss
$4500
I purchased a bag of midwestern sweet mix and within two hours of feeding it, my horse was down. The feed had a weird smell and was off color. I have spent over $1700 in vet bills and now he has to be put down all because of bad feed from rural king. Rural King has...
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23 comments
Jiovani
#1722814

We’ve never had an issue until recently. The feed is just not the same and the people at Rural King said they’ve had a lot of compliments of late. So Cargill needs to fix it for sure.

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ID
#346396 Review #346396 is a subjective opinion of poster.
Location
Hamilton, Ohio
Loss
$1732

Rural king

13%rebate on everything at Rural King with receipt and everything circled on the receipt,been on computer 2 days and rebate is denied. I have been on most of the rebates sites that this company has. all the same way. Is there anyone out there can help me my email address is beckeroe44@yahoo.com I hope no one else is having this problem because its frustrating for me. The date on the receipt is 8/27/12 and the circular in the Sunday paper said everything has a 13% rebate and we shopped at the Champaign,Ill store.
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2 comments
Anonymous
#536175

Did you have an employee at Rural King type your information in for you at the store? I work at one of the Rural Kings and we are allowed to type in the rebate at out store if a customer asks.

If they don't you can try to go to another store and see if they will do it. I thought it was only 12% off.

Anonymous
#638947
@PissedConsumer536175

It was 12%. And while we are on the subject, some comments have been made about getting the money on a Rural King gift card for the rebate.

First of all the customer is getting the money even if it is on a gift card.

Would they prefer not to get any kind compensation for their purchase. I am tired of people wanting something for nothing

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ID
#342056 Review #342056 is a subjective opinion of poster.
Location
Wayzata, Minnesota
Service
Rural King Rebate

Rural King

Shipping is ***! 185 bucks to ship a lightweight package and trick you into clicking on the option. You deserve what you get with this company! These guys have paid for a web master and catalog who does not rip people off!! Who ever this company has hired is a real *** hole and the company will be going into the *** for. If you want someone to handle this - call me!! I will work for less and keep you floating while on line! Your internet guy is a liar and a cheat when sales are involved - find a logit person or you will loose the internet game!!!! Write me if you doubt it, I will dig through the code and fix your ***. This guy is killing your company!
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ID
#338655 Review #338655 is a subjective opinion of poster.
Location
Eugene, Oregon

Did not honor are battery exchange.RURAL KING NILES, MI

i bought a tractor battery in niles rural king in march. i used it 8 times then we had that dry spell here in michigan so i didnt mow the long for along period because the grass was brown. so when we finally got the rain my battery was dead so i charged it up and it still didnt work. so we called rural king and they nsaid we could just exchange it so we took it in there wasnt any batteries to exchange, but the sales person said we could only get 58% of the money once we found a battery.
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1 comment
Anonymous
#845913

I worked in the battery business for 33 yrs. before retiring, if that is a lawn tractor battery they only give you a 90 day free replacement after that it is pro-rated.

And yea, sorry to say I worked at Exide too, but not for long. I did not like some of their business practices. For instance their so called dual purpose marine battery, we reps. called it an NG for no good.

From what I am seeing now, they are pushing that battery on customers now that I retired. I refused to sell it to any of my customers unless they specifically ordered it, which was rare. I treated my customers right, so they trusted me. I normally sold around 200 to 400 per week in season.

There is nothing like a customer out on the water & the boat want start. As I told them, that consumer will remember you 4-everrrr, as he sits out there stewing.

ID
#337996 Review #337996 is a subjective opinion of poster.
Location
Rochester, New York
Loss
$35
I called Intex corp. where the pool pump came from. They told me to take it back to Rural King! I tried today, 8/3/12. Rural Kings answer was... our return policy is 90 days. Well when you get income tax money in Feb. , Thats when you shop!!! The BOX CLEARLY states .....
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2 comments
Anonymous
#525710

That's a manufacture warrantee. Rural King has nothing to do with what the products they sell offer. You must call the 1800 and talk to the asain and thats how you go about it.

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ID
#336744 Review #336744 is a subjective opinion of poster.
Location
Wentzville, Missouri
Loss
$199
Bought 18 trees at Rural King. Cost from $24.99 to $28.99 apiece. After 9 of them died I found out they only have a 30 day return policy. A store Employee in Circleville Ohio told me they had a 6 month return policy when I bought them. You cannot know in 30 days if a...
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1 comment
Anonymous
#638869

The biggest problem is that they cannot guarantee it was planted properly and with the unbelievable hot weather we have no control over the weather. Also if you go to a regular nursery those trees would have cost you at least 3 times as much.

Also most employees do not have my experience with tree care. Many employees are lucky if they know the difference between trees as the company does not provide any extensive training in this field

ID
#335732 Review #335732 is a subjective opinion of poster.
Location
Rochester, New York
foul mouth i was coming in your store today and their was a girl out front washing the front of the store down. im sorry but she was using the ***k word and a few other words. i will not be back in their. if that is the way your employee talk, that is surpose to be a...
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2 comments
Anonymous
#805574

Your spelling is about as offensive as this ***k word you are talking about lol. But joking aside, I agree about the etiquette.

The problem is that usually employees are so often furious about the way they are treated by management that they do not care about the actual job anymore. ***k Rural King.

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ID
#334155 Review #334155 is a subjective opinion of poster.
Location
Louisville, Kentucky

Rural King, Circleville, OHIO

This store has major issues with management, they will lie to you, will not return calls, that they say they will, tell you that it can not be ordered over the phone because they can not except payment by phone, so you make a 60 mile round trip to pay for the item, and then are told you don't need to pre-pay, been trying to order a cattle head chute for two weeks, with two trips to the store, six phone calls, still is not ordered. It is sad, when you "Google" this store, the second find is from Pissed Coonsumer.com....Thanks to Ruth and Ryan, store managers, for all the lies and lack of help!!!
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5 comments
Anonymous
#766716

all of rural king managers and floor supervisors are liers, rude and leg lickers, matter of fact most of the crew are either *** or ***. the only ones that last are the employees and floor supervisors that are dating each other.

co. policy states that they cannot date.

so most of the female employees are bi and les. so the upper manger, staff to *** to notice.

Anonymous
#633318

They just plain suck

Anonymous
#514754

Dido on the post from the other employee. I've never worked in a sweat shop in China, but I can't imagine it would be much worse than working for these two managers.

Our employee restroom has been out of service for months now, and the GM refuses to have it fixed. We never have proper supplies to clean with. The toilet tissue is the cheapest available.

Customers deserve better!! This comnpany takes the cheapest approach to everthing it does.

Anonymous
#512084

You think dealing with them as a customer is bad you should work there! The bull *** and lies were never ending!

Anonymous
#638956
@PissedConsumer512084

I admit they do try to get by on the cheap. Our bailer is so incomplete it does not drop the bail out and we use a meat hook to complete the process.

The forklift has air tires instead of solid ones and with all the nails and metal it runs over, the tires go flat all the time. While solid ones are expensive, the money they spend repairing the air tires cost them more in the long run

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ID
#329061 Review #329061 is a subjective opinion of poster.
Location
Overland Park, Kansas

Rural King - Hook, Bait and Reel us all in

I live in Monticello Indiana and I have been looking for a peddle boat for our family for quite some time..well we finally saved up what I thought was enough to buy it. I called the Rural King store in Logansport,IN to see if they had them and the prices...I was then told by what sounded to be a young lady..that they only carried one style and they were $200.00 withoutthe canopy and add $100.00 if we wanted the canopy....I was delighted at the price...I loaded up the wife and children and headed to Logansport to pick up our new peddle boat...wooooo hooooo...after a long drive and much gas used ...much to my suprisethere were no $200.00 peddle boats...they were almost $200.00 more than what I was quoted...leaving without that boat tore my kids in two. I should have received the boat at the quoted price
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ID
#328811 Review #328811 is a subjective opinion of poster.
Location
Corydon, Indiana

Rural King - BE AWARE

Placed an order online about a month ago. Still waiting for shipment. Didn't' receive any phone call or email. After I tried to contact them many times, finally someone called me back and inform me that they can't honor the price I paid for this order simply because they failed to update higher pricing online. Therefore, if I want to keep this order, I'll need to pay an additional $220. The lady further claims that the company is loosing money for this order because they are not making money. HOW ABSURD! Furthermore, this supervisor, Craig, did not want to get on the phone to talk to me. BUYERS PLEASE BE VERY AWARE. This is the most poor customer service I have encountered with an online purchase. I give this merchant zero (0) star!
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ID
#327402 Review #327402 is a subjective opinion of poster.
Location
San Diego, California

Rural King - BE AWARE

Placed an order online a month ago. Was able to talk on the phone with a customer rep. about my order details before actually placing the order. Didn't suspect anything wrong. However, as of today, I am still waiting for the shipment. Unfortunately, no one is available for customer service anymore except a message system, nor has anyone returned my call. ALL NEW AND POTENTIAL CUSTOMERS - BE VERY AWARE!!! I am not surprised at all to learn this company has so many dissatified customers. I wish I have read their complaints earlier to avoid being another victim. I give this merchant zero (0) star!
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ID
#327387 Review #327387 is a subjective opinion of poster.
Location
San Diego, California
Loss
$1
On April 26th, I purchased 4 packages of hosta bulbs form the Rural King, Wentzville store. The bulbs were on special price markdown from $6.99 to $4.89. At home when I opened the packaging I found the material suspiciously dry, but since I'd never planted hostas...
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1 comment
Anonymous
#643366

Not all the stores have managers that are so up tight about the return policy. Ive worked in numerous Rural King stores (not wentzville) and have always preached to just take care of the customer.

I can't believe they just didnt return your money or at least give you a gift card. Hopefully you got in contact with their regional manager.

ID
#325477 Review #325477 is a subjective opinion of poster.
Location
Saint Louis, Missouri
Service
Rural King Manager

Rural King - Managers dont talk

I have now called the Evansville store on Morgan Ave. several times to speak to a manager. They have yet to ever come to the telephone !! Thats really bad business !! I have a product that is very poor craftmanship so im wanting to know if i can return the item. I purchased a dog crate for a 64 pound dog and on the box it states made for a large dog, which is what my dog is. The dog has been able to bend the bars on the crate back and in doing so is now able to escape the cage. this is poor merchandise !!!
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ID
#325237 Review #325237 is a subjective opinion of poster.
Location
Columbus, Ohio
Service
Rural King Manager
Loss
$74

Rural King - Bad website/cannot get info

website won't give sale info. When i put something in the search the website shoots me to google instead of rural king can't figure this out I wanted to buy a submersible pump can't get info from your site. Whats up? Rural king needs to find out what the problem is. Your'e losing business. I don't know why I keep getting kicked to google when I hit search on you site. I wonder how many other potential customers are buying from other sources because of this? I'll try again soon. I may just go to TSC...
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ID
#319266 Review #319266 is a subjective opinion of poster.
Location
Effingham, Illinois
Service
Rural King Customer Care