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1.0
Details
On 3/15/20 around 9:00 my husband and I went to store # 96 located in Morganton no like we do every Sunday morning. We have purchased multiple guns from this store and on this Am we attempted to purchase another. Instead we were treated very poorly by a gentleman who...
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ID
#1824671 Review #1824671 is a subjective opinion of poster.
Location
Morganton, North Carolina
Pros
  • Have always enjoyed rural king store shopping
  • Product selection
Cons
  • Customer service - very rude
  • Rude employees lack customer curtesy
  • How they handle complaints
Preferred solution
Let the company propose a solution
MY HUSBAND AND I WERE IN YOU STORE ON SAT MARCH 14 2020 IN THE MORNING WE WAS A TRIPLE VENT PATIO UMBRELLA THAT YOU HAD ON DISPLAY AND THERE WAS ONLY ON ONE THE SELF THERE WAS A VERY NICE YOUNG LADY THAT WAS WORKING IN THAT DEPTMENT SHE SAID CAN I HELP YOU WE TOLD HER...
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ID
#1823841 Review #1823841 is a subjective opinion of poster.
Preferred solution
Price reduction

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Verified Reviewer

Rural King - Drug screening

Why do you choose to urine test instead of mouth swab the tests are about the same price and a mouth swab can't be beaten on top of that by doing the urine test you're making people uncomfortable and causing yourself to lose the opportunity to hire good people do to shy bladder I personally just went in for the drug screening process and because I can't urinate in public bathroom with somebody else in the room I was not eligible to be hired I feel that this is unfair and it wasn't that I couldn't pass your test it was literally because I can't use public bathrooms if you where willing to do a mouth Schwab instead I would of passed and been working for the company instead you lost the opportunity to have me work for your company
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ID
#1824003 Review #1824003 is a subjective opinion of poster.

Rural King - Sucks

Rural king especial neal bower can kissxmy ***
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ID
#1817608 Review #1817608 is a subjective opinion of poster.

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Verified Reviewer
2.0
Details
Rural King, Washington, PA. I had purchased a gun online, then went to the store to pick up the gun and also to purchase ammunition and had planned on buying more until...... What started out as a very pleasant experience at the store, the girl that stepped in,...
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ID
#1800077 Review #1800077 is a subjective opinion of poster.
Location
North Franklin, Pennsylvania
Service
Rural King Customer Care
Pros
  • Some employees are great
Cons
  • Sociopathic employee behavior
  • Disgusting employee behavior
Preferred solution
Let the company propose a solution

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Rural King - Buy your clothing products somewhere else

1.0
Details
My kids purchased a black and brown belt combo at RK for me for Christmas. This is the only store I have ever seen these belts and this brand. Within a couple weeks they where falling apart. The store in Bluefield wv told me without the original packaging they couldnt replace them as they could not prove since i didnt have a receipt that they were in fact there product. The belts hanging within feet of the return desk were obviously the same thing. Just go to Walmart or Amazon... its easier and the plastic stuff they sale will likely last longer.
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ID
#1794945 Review #1794945 is a subjective opinion of poster.
Location
District 3, West Virginia
Pros
  • Farm store products
Cons
  • Poor quality
Loss
$25
Preferred solution
Full refund

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Verified Reviewer

Rural King - Warranty dispute. Bad customer service.

I bought a rk55 in Ashland Ky was told had 10 year warranty that was sept 17 it tore up in August of 19 called store in pikeville Ky was told it would take 4 or 5 months to get someone out here kept bugging them and finally in Dec got someone to finally come out said it was starter he said they would get one and comeback and get it fixed thats been 3 or 4 weeks ago called today said it would cost me 1600.00 dollars because warranty had expired 5 months to get someone to come look at it then tell me I have to pay for the repair I paid cash for this tractor and now its been setting here for 6 months I am pissed please help me get this thing fixed
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1 comment
Anonymous
#1902770

They have our rk37 for over 3 months for warranty repairs. I am fed up with rk.

ID
#1780900 Review #1780900 is a subjective opinion of poster.
Pros
  • Right now pissed
Cons
  • Pissed
  • No professionalism no costomer care
Reason of review
Poor customer service
Loss
$26000
Preferred solution
Full refund

Rural King - They have it all at a good price!!

4.4
Details
Nothing happened.. I heard a rumor that there would be a Rural king store in NORTON, VA.. Could that be true??
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ID
#1780701 Review #1780701 is a subjective opinion of poster.
Location
Big Stone Gap, Virginia

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Rural King - Don’t buy there

1.0
Details
I am told sorry about that. They will not do anything for me not fair when sold out of something before I get the flyer. I think it is not fair to a loyal customer. Just cause I live in Shelbyville.
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ID
#1774068 Review #1774068 is a subjective opinion of poster.
Location
Bigfork, Minnesota

Rural King - Don’t order online for pick up

3.0
Details
Going to take close to a month to get a toolbox I needed that I could have gotten elsewhere.
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ID
#1771193 Review #1771193 is a subjective opinion of poster.
Service
Rural King Delivery Service
Reason of review
Problem with delivery
Loss
$200
Preferred solution
Let the company propose a solution

Rural King - DO NOT BUY THE TRACTORS!!!

1.5
Details
I have had nothing but problems with the RK 37 tractor. Do not buy it? Mine was sent with a defective transmission and the clutch went out and they will not warranty it. I spent $37000 with trailer and attachments and they won't stand behind it. If you are going to use the tractor hard like I do buy a John Deere or Kabota these look nice but are toys.
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ID
#1768350 Review #1768350 is a subjective opinion of poster.
Location
Spring Hill, Florida
Reason of review
Poor customer service

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Verified Reviewer

Rural King - W2s I moved

5.0
Details
No answer left voicemail with payroll department about my new address.
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ID
#1764642 Review #1764642 is a subjective opinion of poster.
Location
Whitesville-Philpot, Kentucky
Service
Rural King Customer Care
Pros
  • Have always enjoyed rural king store shopping
  • Great pricing
  • Clean

Rural King - Why Order from you? I am not double stupid!!

Cant your managers read the comments!!!
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ID
#1763645 Review #1763645 is a subjective opinion of poster.
1.5
Details
I placed an order on 11/30/2019, with delivery promised within 7~10 days. Lies. About the 12th day, I tried to contact them. Could not get through on the phone. Their online contact system did not respond to me. I get an order cancellation on 12/30. "...has no ETA of...
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1 comment
Anonymous
#1833478

I have also had this issue with rk guns I bought a 1100$ gun and told it would be 2 weeks and a month in half later with the store manager calling they got it to me. I also ordered a case of ammo took over 2 months they said they had that in stock also.

I got sent to a different store and sold on the shelf so they had to reorder it. never again will I order from rk guns if its not instock I wont buy.

ID
#1753479 Review #1753479 is a subjective opinion of poster.
Pros
  • Low prices
Cons
  • Customer service stinks
  • How they handle complaints
  • Will never use them again
Reason of review
Order processing issue
Loss
$75
Preferred solution
Price reduction

Rural King - Take your business elsewhere

RK advertised the Springfield XDS with "Gear Up Package" showing a picture in their advertisement of a holster which they never had.
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ID
#1752112 Review #1752112 is a subjective opinion of poster.
Location
Clifton, New Jersey
Service
Rural King Deal