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Rural King - Sell equipment but don’t stock parts to maintain them.

Rural King likes to sell power equipment like Hustler mowers but then when you need a simple hydro filter they don’t carry in stock. Stihl products are the same way. If you are going to sell mowers and the like then stock at least the basic maintenance items for them. Could not imagine buying one of their RK tractors and need parts. Best bet is to go elsewhere.
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ID
#1636551 Review #1636551 is a subjective opinion of poster.
Location
Charleston, Illinois
Reason of review
Order processing issue
1.0
Details
I responded to your Zip Recruiter Ad for inventory specialist. I went to the interview the person who called me Amber ,told the girl at the desk she was not available. My first name is Christen so they thought they were hiring a female ,then the girl behind the desk...
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ID
#1630327 Review #1630327 is a subjective opinion of poster.
Location
German, Ohio
Pros
  • Employees
  • Most employees
Cons
  • Fail to deliver
  • Not a equal opportunity employer
Reason of review
Hiring and interviewing
Preferred solution
Avoid Rural King
5.0
Details

Update by user Aug 22, 2019

Roy (store manager) has ordered the proper firearm that I originally ordered, and it will be in first of the week. Thank you!

Update by user Aug 22, 2019

This has been resolved. Rural King stepped up and ordered me the proper firearm that I originally ordered. I am expecting it to be delivered...

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Resolved
ID
#1630254 Review #1630254 is a subjective opinion of poster.
Cons
  • Bait and switch
  • Make mistakes and expect customer to pay for them
  • Bad policy of not allowing customer to inspect online purchases
Reason of review
Return, Exchange or Cancellation Policy
Loss
$560
Preferred solution
Full refund
2.1
Details
I ordered a Sig p365, which due to store policy, I was not allowed to touch when it came in. They literally walk you to the front door, then hand you your gun outside. I get home, and upon opening the case, find that they sent me the wrong model (ordered one with...
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ID
#1627570 Review #1627570 is a subjective opinion of poster.
Location
Morristown, Tennessee

Rural King - Did not receive exile battery rebate

2.3
Details
7 dollar 50 cent rebate on expose lawnmower not received
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ID
#1612293 Review #1612293 is a subjective opinion of poster.
Location
Perry, Indiana
Pros
  • Rural king has great prices if in stock
  • Low price
Cons
  • Staff poor

Rural King - Store is really going DOWN

2.6
Details
Rural King - Store is really going DOWN
6 out of 10 there is no commodity feed or the Rural King brand horse feed..moved here 10 yrs . ago have fed and took care of my 4 dogs, 5 horses ,cats ,my garden and little farm from your store. You a add on make the store bigger but now there's one skid of horse feed where there used to be 4 and it's always empty. I go today and at the door is this sign.....(Paris)... I'm thinking Tractor Supply in Terre Haute is not that far for a weekly trip. This is been going on for awhile, The sign was funny,but the last straw
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ID
#1601734 Review #1601734 is a subjective opinion of poster.
Location
Paris, Illinois
Product
Rural King Store Facility
Reason of review
Out of product half the time

Rural King - Tree cutting / working on boats aand *** lot more

4.5
Details
I have never had any problum . a fue items returned / replaced /no ?????????? asked at all .
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ID
#1596795 Review #1596795 is a subjective opinion of poster.
Location
Owensboro, Kentucky
Service
Rural King Cashier

Rural King - Chai saw

I purchased a new husqvarna chainsaw from the Madisonville store. When i got home , i followed all directions on it and it wouldnt start. I took it back for a refund and they said i would have to leave it overnight so their mechanic could look at it. I just wanted a refund so i could buy a different brand. Ruralking will not get another dime from me. Evan Walmart will refund your money.
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ID
#1595763 Review #1595763 is a subjective opinion of poster.
Location
Madisonville, Kentucky
Cons
  • Fail to deliver
  • Very rude
Reason of review
Return, Exchange or Cancellation Policy
Loss
$179
Preferred solution
Full refund

Rural King - Where's my money?

3.4
Details
Sold the Maysville, KY store 5 rabbits on June 23, 2019. Was told I would receive payment in 4 to weeks. Got a call from the store on 7/15 to get my address, no check yet. Called the store and they said check comes from corporate and will be 7 to 10 weeks before it comes. This is not at all acceptable. Either pay me now or I get merchandise in exchange for my rabbits.
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ID
#1594867 Review #1594867 is a subjective opinion of poster.
Location
Maysville, Kentucky
Pros
  • Like the stores merchandise
Cons
  • Customer service is very lacking
Reason of review
not received payment for rabbits I sold the store
Preferred solution
Send the check immediately or give me merchandise in the amount I am to receive. Haven't been told what that is yet.

Rural King - Needing tractor fix

I bought a RK 24 has only 30 hours on it. Keeps losing power replace fuel filter And it still loses power and wants to stop running I need this thing fix
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ID
#1590714 Review #1590714 is a subjective opinion of poster.
Location
Cleveland, Ohio
You had your toro riding tractor. Advertised numerous time. We would go there and and they would say sorry don’t have it. I even ordered one over internet and they said yes we have them . Took money and then when in a day they returned my money and said they didn’t...
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ID
#1590211 Review #1590211 is a subjective opinion of poster.
Location
Elyria, Ohio

Rural King - I need to speak to someone about a problem I'm having with at a particular store

Are you asking me about the problem or about what's been done about it ??
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ID
#1588063 Review #1588063 is a subjective opinion of poster.
Location
Laurel, Maryland
Service
Rural King Manager
Cons
  • Customer service and delivery
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution

Rural King - Employee reviews/ raises

Been employed at the Ashland Ky store since 2016. Have never had a yearly review or raise. Just wonder what Rural Kings policy is. I’ve brought it up to both the former and current store Manager and have been told several times they were looking into it but still waiting.....
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ID
#1581782 Review #1581782 is a subjective opinion of poster.
Location
Ashland South, Kentucky
Pros
  • Store overall
Reason of review
Work Experience or Job Application
Preferred solution
Deliver product or service ordered

Rural King - My experience was saved by a nice woman I spoke with via the 800 number.

I spoke with Rachel at the one 800 number. She was very friendly and knowledgeable and save me a 30 mile drive and possibly a heart attack. The manager and employees in Lafayette Indiana were either lazy or inapt and did not want to do their job the way it could have been done. Rachel made things smooth easy and the way things should have been. I hope she gets a raise promotion or even a few days off she should be rewarded for her hard work and dedication.
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ID
#1580125 Review #1580125 is a subjective opinion of poster.
Location
Fairfield, Indiana
Service
Rural King Customer Care
Pros
  • Rachael
Cons
  • Lafayette store

Rural King - Battery rebate

Why have I not received my rebate???
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ID
#1579291 Review #1579291 is a subjective opinion of poster.
Reason of review
Haven’t gotten my rebate
Loss
$7
Preferred solution
Send my tebate