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on November 19 I put the Ruger AR 556 rifle in my cart for 469.00 and tried to complete my order. The site would not let me complete my order. I called the 800 number and set on hold for 30 minutes and hung up. A day or so later I got email saying I left something in...
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I didn't like
  • Your telephone system and customer service
#1421271
I ordered a rifle online on November 26, 2018 during a Black Friday sale and the order was processed. I figured it may take a week at most to receive it but there was a problem with the FFL dealer so we got that cleared up in the first 3 days. Two weeks later they...
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2.5
I didn't like
  • Two weeks of waiting for nothing
#1420681
He was a jerk to another customer while all of us watched on a busy Sat afternoon. Then he turned to a worker and proceeded to holler at her, driving her to tears. Wow, how embarassing even for us customers. I witnessed someone lay their items down on the table by the...
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Anonymous
djudge

I have witnessed the same thing. He's really *** at the front of the store scowling at customers like he sees into our soul. Hateful and ***

#1420678

Rural King in Waverly, Ohio - Sold rabbits haven’t received payment

I sold the Waverly Ohio store rabbits about 3 weeks ago and I want my money this is rRidiculous to have yo wait this long for payment
3.8
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Waverly, Ohio
#1420130
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Rural King - Bring the dogs to pet friendly stores dont let them die in hot cars

Pet friendly stores can save alot pets deaths if you have a fear of dogs or pets its your job to avoid contact. In any store or even outside or on street if you or your child fears pets. You may look diffrent or act diffrent and. Pets know so you need to adjust your life and learn how to deal with pets comeing up to you
#1419972
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Rural King in Henderson, Kentucky - Items not in stock!

Rural King - Items not in stock!
I checked online for an item , website stated 11 of item i needed was in stock at my store, i drove 15 miles one way to the store, there were NONE IN STOCK!
2.7
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#1419854
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Absolutely piece of *** work from rkguns. Brought a firearm on 11/22/2018. They did not ship out until 11/29/2018. Worse, they shipped by USPS priority mail which got stucked in Dallas distribution center for 5 days. Called customer service at rkguns and got the same...
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1.0
#1419206

Rural King - Terrible

I was unable to get anyone to answer the phone i tried 4 times with NO success. TERRIBLE customer service. You should be ashamed
1.5
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I didn't like
  • Customer service
#1418078
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Ordered a gun on 17 NOV 2018, it is now 6 DEC 2018. Cannot get a status of my order since you are put on hold for hours and the online system to inquire about the order does nor come up because the order has been 'processing' the last 2 week. Either total incompetence...
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1.0
I didn't like
  • Anything about this company
  • Customer service - very rude
  • Fail to deliver
#1416412

Rural King in Waverly, Ohio - Rk guns dont do it!!!

First 2/ 5 days. To do order.Then 7/10 days .Then 2 weeks or longer i got fed up with run around.When canceld my order they were nasty.and todate no refund.
1.8
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
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Website
Waverly, Ohio
#1416410
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