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Rural King - Pissed off

1.0
Details
Need a bettery now they dont have product.
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ID
#1184258 Review #1184258 is a subjective opinion of poster.
Location
Lake Wales, Florida
Reason of review
Order processing issue

Rural King - Jayme

1.0
Details
Jayme is not a good store manager. She hires and the fires employees whenever she wants. She lies to them. Cusses at them on the radio.
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ID
#1179172 Review #1179172 is a subjective opinion of poster.
Location
Huber Heights, Ohio
Service
Rural King Manager

Rural King - Never work for you people again

1.0
Details
This company is not good to work for. You teach your employees like {{Redacted}}. Lie to them and Rob them of their hours. I am just sick and tired of it. I was fired on the 1-17-18 I don't want your insurance I just want my money that I was paid for my vacation. When she said not to come back to work I didnt. So stop the insurance and give me my money back. Or I am going to Sue. I have been robed one 2 many times by you guys. I am done
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ID
#1179171 Review #1179171 is a subjective opinion of poster.
Location
Huber Heights, Ohio
Reason of review
Work Experience or Job Application
1.0
Details
I order a gun from Rural king online on Dec 14 supposed to be a Christmas gift 2 weeks after didnt get the gone i only got a confirmation email for making the purchase. I called their 1 800 number and everytime i get hang up and finally able to get a hold of someone...
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ID
#1172591 Review #1172591 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue
1.0
Details

Update by user Jan 12, 2018

Number provided by PC got me in contact with RKguns customer service, who informed me their phone system has been acting up and disconnecting calls. They further informed that the 3-5 days time that I thought was the time it would take for me to receive my item is the...

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ID
#1167792 Review #1167792 is a subjective opinion of poster.
Service
Rural King Shipping Service
Cons
  • Customer service is non existent
Reason of review
Poor customer service
Loss
$75
Preferred solution
Let the company propose a solution

Rural King - Horrible Customer Service

1.0
Details
I ordered a welder. After 7 days of not hearing anything, (Not even a confirmation email), I called their customer service. After being on hold for 43 minutes I finally spoke to someone. They told me that, due to a computer glitch, my order had not gone through. They assured me it was taken care of and I would get a confirmation soon. 3 days later, still no word. I called again. 36 minute hold this time only to be told that it took time to process the order. 10 days?! I cancelled the order and bought a welder at a local store. I will never shop at Rural King again.
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ID
#1167704 Review #1167704 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue

Rural King - Tax scam

1.4
Details
Every time you purchase livestock feed from them they charge you sales tax and make you fill out a tax form this is not required in the state of Florida all livestock feed is exzempt from sales tax
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ID
#1166123 Review #1166123 is a subjective opinion of poster.
Reason of review
Pricing issue
1.0
Details
I placed an order for a pair of Tony Lama boots as a Christmas gift on December 11, 2017 which were in stock and said to ship in 5-7 business days. My order was nearly $200 and the money was withdrawn from my account immediately after placing the order. I was supposed...
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ID
#1164819 Review #1164819 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue
1.0
Details
PLEASE, check the better business rating of the Rural King-Mattoon, IL (corporate HQ's) store before buying anything from this retailer! They mislead me on a sale item that was listed as "in stock" and cancelled my order after 10 days. This leaves me high and dry for...
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ID
#1159192 Review #1159192 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
Loss
$500
Preferred solution
Price reduction

Never Ordering From Rural King

1.0
Details
I ordered two items on a Thanksgiving day 2017. I thought that would be plenty of time to get these items before Christmas. BIG FAT NOPE. I have emailed, I have called. I got no response. It’s been a month! Christmas has come and gone. I’m not happy that I’m out $65.00! I plan on staying after these ***. Next time, I’m shopping and TSC. At least they’re reliable.
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ID
#1157150 Review #1157150 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue

Rural King - Worst Customer Service Ever

1.0
Details
Well I said worst customer service ever but to be honest I don't even know if they have a customer service because I can't get a single freakin response back from these Jack offs.....
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ID
#1155005 Review #1155005 is a subjective opinion of poster.
Location
Bonita Springs, Florida
Service
Rural King Customer Care
Reason of review
Poor customer service
1.0
Details
On or around Dec. 14, I was shopping in the Marion oh. Rural king . I went to pick up some stovepipe for my woodbine. Figured I would try and find a new chain for my chainsaw! After digging through the very unorganized shelf of piles of chains and bars I found one that...
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2 comments
Anonymous
#1757841

Our store puts wanted posters all over with no reward lol

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ID
#1150634 Review #1150634 is a subjective opinion of poster.
Location
Marion, Ohio
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - HORRIBLE SERVICE ! SHOP ELSEWHERE !

1.0
Details
Order placed Dec 8, 2017; 4 days later told "should" ship this WEEK (AFTER holding on phone for 34 MINUTES--my fault) ! Sent 2 emails re awful service and unsecure/hacked website info days ago and STILL NO REPLY. COMPANY CEO NEEDS TO GO ! WORST SERVICE EVER ! You people should be trained by AMAZON, MENARD'S and LL BEAN. No excuse for such terrible service, especially this time of year. It's obvious this company is very poorly run by incompetent, uncommitted people who have insulated themselves with unresponsive phone recordings and a web site with phantom e-mail service. FAKE NEWS also on web site about how rural king highly compares to other companies You people are a joke.
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ID
#1146639 Review #1146639 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
Ordered a Remington R51 pistol 11/25/17 to take advantage of rebate ending 11/27. The rebate must be postmarked with UPC enclosed by 12/15/17 and as of 12/6 , they still are "processing" order. They can't tell you when it will ship, but answer up to ten days to ship...
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1 comment
Anonymous
#1409375

Guess you shoulda just taken your *** to the store and gotten it there, eh?

ID
#1143064 Review #1143064 is a subjective opinion of poster.
Location
Mattoon, Illinois
Service
Rural King Rebate
Cons
  • Fail to deliver
Reason of review
Poor customer service

Rural King - Take your money and don't fill the order

1.0
Details
I've ordered product from this company for over a week and paid to ship it and it hasn't been filled. What is going on. I will do no more business with this company. They suck.
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ID
#1140481 Review #1140481 is a subjective opinion of poster.
Reason of review
Order processing issue