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2.5
Details
Rural King - Review in Shopping category from Tampa, Florida
First, I was considering purchasing a $99 high velocity fan last week. Am employee mentioned to me that the prices were going up the following day so I should buy it that day. Well, it's a week later and the price DROPPED down to $89! I HATE LIARS! Second, ...
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ID
#875729 Review #875729 is a subjective opinion of poster.
Location
Tampa, Florida
Reason of review
Pricing issue
2.7
Details
took 10 days to just process order and 12 days to deliver 80 miles away to there own store its like a bunch of monkeys trying to screw a football . no one at costumer service knows anything , finaly got the gun ran serial numbers and it 3 yrs old its new in box but...
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11 comments
Anonymous
#1710451

I bought one and money returned to my cc. No email to explain, I've sent several emails and no response. I am eligible to have a gun so that's not the reason.

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ID
#870714 Review #870714 is a subjective opinion of poster.
Location
Brownsburg, Indiana
Reason of review
Problem with delivery
Loss
$250
Preferred solution
Let the company propose a solution
3.0
Details
They have Flash sales on products they do not even have from the supplier yet. Ordered a gun on march 9th, still waiting for it. When you call customer service, no one knows anything. They say they will call you right back, that does not happen, they say they will...
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ID
#823683 Review #823683 is a subjective opinion of poster.
Location
Omaha, Nebraska
Cons
  • Poor service
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
2.6
Details
I had a HORRIBLE experience today at your store #52. It was simply over popcorn. I received attitude from a cashier named Jessica. I received tolerance and an "I don't care attitude" from the store manager, Barb. I received understanding from the assistant manager,...
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3 comments
Anonymous
#1317475

Lol just looking for something to complain about I see.

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ID
#822874 Review #822874 is a subjective opinion of poster.
Location
Shelbyville, Kentucky
Reason of review
Order processing issue

Rural King - Review in Shopping category from Pendleton, Kentucky

3.1
Details
Well they have great prices and great selection , i have been going to the one in winchester ky , they are a fairly new store so i sure they have a lot to work on , i think a couple things they need to improve upon is ,, they have to size shopping carts ,, one about the size that CHINA mart has ,, and the larger one are for bulk products ,, but the problem is they dont steer very well and the ilsels are way to small ,, so to say the least they just dont work
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1 comment
Anonymous
#1120957

the shopping carts are a piece of junk most have bad wheels or broken baskets the company is to cheap to buy new ones so they get the junk ones that other companies got rid of !!!!!

ID
#800391 Review #800391 is a subjective opinion of poster.
Location
Pendleton, Kentucky

Rural King - Management

2.7
Details
I don't dare use my name cause I will get fired for saying this. The store manager Joy, spies and talks behind the back of her employees. She lets people go smoke but if you don't smoke and are caught not doing something for two or three minutes she gets on you. I know of a employee who was injured at work and when he returned he was wrote up for getting hurt. I know of other employees who were wrote up for talking too much, spending too much time with customers. She does not care about her people that is why she can not keep people working there. She is one of the rudest people I have every known
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ID
#797205 Review #797205 is a subjective opinion of poster.
Location
Xenia, Ohio
Service
Rural King Manager
Pros
  • Most employees
Cons
  • Lack of empathy from manager
  • Management
Reason of review
Bad quality
2.6
Details
I'm very pissed!! I spend a lot of money in your store. 2 weekends ago I spent a 1,000.00 !!! Anyway I had a kayake on layaway. Had made the monthly payments every month and went today to pick it up and low and behold they didn't have my item. I went into the store...
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1 comment
Anonymous
#1125550

Once a layaway is cancelled, it is completely deleted from the system, so there really isn't a way to tell you what day it was cancelled. Also, it says right on the receipt your layaway is good for 90 days.

If you knew you couldn't pay it off on time, maybe you should've called and let them know, I'm sure they would've worked with you. Instead of trying to blame everyone else, it would be nice if people took responsibility.

ID
#780844 Review #780844 is a subjective opinion of poster.
Location
Newark, Ohio
Reason of review
Problems with payment

Rural King - Manager Review from Mahomet, Illinois

3.4
Details
Was in the Effingham, IL store a few times and let me just say the way the store manager treats her cashiers is mind blowing. In all honesty I would never work for someone like her. Two of which their names are Heather and Tommy when I have been in there witnessing it. I think Rural King really needs to take a look at the bigger picture on how managers treat people. And they wonder why they have to hire all the time.
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1 comment
Anonymous
#1080952

Curious what was Mgrs name

ID
#742236 Review #742236 is a subjective opinion of poster.
Location
Mahomet, Illinois
Service
Rural King Manager

Rural King Checkout Review from Hoytville, Ohio

3.3
Details
90% of time we shop at rural king van wert oh we get over charged. .Items don't ring up correctly..we always have to check our receipt before we leave store or when we get home..happened yesterday....frustrating
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1 comment
Anonymous
#1088196

It is always a good idea to check what is being charged as this happens often in at least a few of the others stores I have visited. Especially check the sale items to make sure they are not ringing up at regular price. Also, any mark down items make sure they give you the price they have on the sticker and not what might scan through.

ID
#727578 Review #727578 is a subjective opinion of poster.
Location
Hoytville, Ohio
Reason of review
Problems with payment
2.7
Details
Ive worked for Rural King over a year-I got fired today-I just found out I have carpal tunnel in both hands-Ive had to wear a brace on each hand while I worked. I asked Roger several months back if I could get out of the farm dept. Because it was too much heavy lifting...
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1 comment
Anonymous
#1149436

Roger the so called store manager at store 72in Lake Wales Fla.Is JOKE!

He's NOT a manager-He's NOT A TEAM PLAYER. He

Takes no responsibility-

He will blame others&He *** sure Lies!!

His wife comes in &will zone/front departments when the big wigs are due 2 come visit.

Since when is it "Bring Your Wife Day" 2 work???

He will not allow certain people 2 work 2Gether-Like helping another co worker lift something-He would flip out-.. I could go on&On about Roger-I have NOTHING GOOD 2 Say about this man-I WILL SAY THIS-ALEX-ROGER ISN'T A STORE MANAGER-HE TAKES THE CREDIT OF EVERYONE'S WORK&HE WILL NEVER TELL HIS EMPLOYEES GOOD JOB-BUT HE SURE WILL TALK DOWN TO THEM....

ID
#701443 Review #701443 is a subjective opinion of poster.
Location
Bartow, Florida

Rural King Staff Review from Pendleton, Kentucky

3.4
Details
Stopped in rural king in Winchester, ky. The store manager Brian was belittling of female managers and even seen him buying moonshine in the parking lot while everyone else is working. Wouldn't want to work there. I'm surprised the female management hasn't filed a sexual discrimination lawsuit. Seems odd that the women were working their butts off and seemed to know what they were doing while the male management was standing around the counter.
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3 comments
Anonymous
#1102051

The store in Ashland , Ky I was in there the other day there was they 2 employees in a maker fight contest , one of them was a female asst. Manager what kind of leadership is this show to the public!

Anonymous
#1016561

This store in Winchester , ky is even open yet !

How can somebody "stop in" if it's not opening for another month ?

Anonymous
#1028264
@PissedConsumer1016561

Didn't know that it wasn't open yet.

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ID
#665793 Review #665793 is a subjective opinion of poster.
Location
Pendleton, Kentucky
Reason of review
Poor customer service

Rural King - Lazy employee

3.3
Details
looked online to see if the Clarksville store had my item in stock ...it said IN STOCK so i made a call to the store to see how many they had ...I was in need over 20 of them... first call placed on hold and no one returned to answer ..I called back with the number i got from their wed site they couldn't find them .on the last call with in 1 hour ... lady advised me they weren't in stock...i ask if they could order them ..she said NO ..... someone is very lazy at this store and this is not the first time i have had problems..
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ID
#637692 Review #637692 is a subjective opinion of poster.
Location
Clarksville, Tennessee
Cons
  • Quality of employees
Reason of review
Poor customer service
2.5
Details
I emailed ur company and have never heard back from anyone.i was looking for children's recliner chairs at christmas time and st.clairsville ohio store told me they will not ever get any in again. i called every store in ohio to get two recliner chairs.finally a store...
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ID
#617686 Review #617686 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania
Reason of review
Order processing issue

Rural King - The employees need training!

3.1
Details
Went to the store to buy a solar gate transmitter. Stopped at the information desk to ask for the location of this widget ladies said we do not have that. OK so while I was there I looked around in the store. (Liked the pop corn) Well I found what I was looking for my self! I really like the store BUT I think you loose a lot of business because the employees do not have a glue what is carried in the store and can not help you... PLEASE EDUCATE THE EMPLOYEES...Thank you for your Rural King in our area.
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2 comments
Anonymous
#920778

There are thousands of items in the store. You expect them to know EACH one of them. Get a grip, and give the clerk a break !

Anonymous
#921857
@PissedConsumer920778

Amen to Jeff!!! Work retail one day and just see what we have to go through!!!!! Some people don't have a clue!

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ID
#571577 Review #571577 is a subjective opinion of poster.
Location
Spring Hill, Florida
Reason of review
Poor customer service
Preferred solution
Educate your employees before they go on the floor to work.

Rural King - Overcharging

3.1
Details
4 times in as many weeks I hve been overcharged for products and had trouble getting refunds clerks try however managers are uncaring The store should put the correct prices in the computer or fire the programers. the rebate sales are misleading they say you will get a rebate then tell you its only from thr manufacture you have to apply to. i am really disappointed in this store . i bought a case supposesd to be at case price which was posted but was charged individual pricing which was much more it was programed in puter that way manager said oh it was a sale priceing that was not removed NOT I buy the same stuff it is always the same price less for the case than for total individual 2 weeks ago I waited 45 min for them to return my money from an overcharge
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1 comment
Anonymous
#1236598

today, every single item I purchases was overpriced by $2-$4 BUT a pair of socks $4.99 scanned at $12.99 and a trash bags $3.99, scanned at $19.99. Glad I watch the prices and even when staff told her the correct prices, she still questioned them as much as she did me.

ID
#551086 Review #551086 is a subjective opinion of poster.
Location
Bonita Springs, Florida
Service
Rural King Rebate
Pros
  • Store overall
Cons
  • Management
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution