This last weekend I went to my local Rural King in Monticello, Indiana. I was with my 19 year old son.
Later that day him and I were going shooting and I wanted to buy some Tannerite, I didnt know you had to be 21 to purchase and he carried it up and after telling him he had to be 21 I took it to buy (59 years old). At that time the Manager (Justin Alberta) told me I couldn't purchase it either because I was buying it for him to use. I told him he was wrong I was buying it for me to use. He called me a liar and left.
I asked many friends that work their and all told me he is a very bad manager. I purchase all my guns and supplies their and have no issue with the age change but did not appreciate the support from Justin Alberta. If not addressed I will look else where from now on (hopefully it will be addressed). I was also told he fired one manager under him for none work related issues and lies to everyone, otherwise if you don't play ball your out.
I understand some rules are interpretive, but I told him exactly what was going on and he refused to listen. My son used to work there and I was told he didn't like him.
NOT A GOOD MANAGER AT ALL. I really love RK.
Product or Service Mentioned: Rural King Manager.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Rural King Cons: Customer service - very rude, Justin alberta is rude and opinionated, Employees tell me he had made sexual advance where not wanted.
Store Location: 1004 N Main St, Monticello, IN 47960, USA