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My boyfriend and I heard about a great deal through Rural King to buy a 30 lb bag of Iams dog food for about $30 vs. The 17.5 lb bag of Iams from Walmart we were buying for $23. If I had known their dog food was infested with roaches I wouldn't have bothered because...
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4 comments
Anonymous
#724036

We were told we could return and the manager on duty would "probably" be willing to give us some type of discount on a new bag of food. Unfortunately, after purchasing such an infested product from there, the LAST thing I want is a "discount" on yet another bag of potentially infested food. I continue to purchase Iams and have had no further issues with that company and see no reason to try and blame them for the issue.

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Review
#441994 Review #441994 is a subjective opinion of poster.
Loss
$100

Rural King in Vandalia, Illinois - Tire mounted with tube just bought

I bought two iner tubes for hay wagon tire.asked cahser if I could get them moumted in my tires.she ask and was told yes .I was told to go to tire shop I had to waite 20 minets the when he comes out he tells me he wont do it.after making me wait and after manger toold me they would do it.this is the one in Vandalia il. did some asking about this adam kid. his fellow emplyes says hes a lazy no count baby quote.this store hires this lazy kids and runs off custermers and they laugh.i
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Review
#441325 Review #441325 is a subjective opinion of poster.
Loss
$25
I would like to know whose brilliant? idea it was to change the Jasper Store. I used to love going in the store, Now I hate it. I am a women and buy mostly things for my animals and that stuff is the farest from the door. I have to cart all of those heavy bags and...
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1 comment
Anonymous
#723843

Always gotta be someone complain because something was moved. Must be a old person not wanting change.

Maybe the exercise will do some overweight people good.

Review
#439909 Review #439909 is a subjective opinion of poster.

Rural King - Company direction

alex where is the company headed. who is leading it. fred? greg? susan? you? see that's just it nobody knows. If you think you have hired the people to take this company to the next level your crazy. you have lost your mind. Its a total shame. there is such a potential for this company to be something special. makes its own way in the retail world. walmart made its path on the back of kmart. stole every idea it ever had. Is this your legacy? You willing to bet your future on the ones in charge today? ask yourself one question alex. why do they not still work for wally?
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4 comments
Anonymous
#706891

As a former employee, I can tell you that since our former store manager, Jeff, left for the Fla. store, our managerment team has gone downhill.

The manager brought in cannot lead fairly and takes up for his managers that display less than professional leadership because he's just like them. Some managers have been threatened to keep their mouth shut by other managers and just let things go, so they are scared of losing their job. It's sickening really! So many hard working employees and former employees had to leave due to threats and discrimination and favortism.

It's such a shame, as Rural King is such a good store full of products at the best prices for everyone!

We all spent our money there and encouraged family and friends to do so as well. Maybe someday, somebody in corporate will take these complaints serious and really do a real investigation where the good honest managers don't feel threatened to speak their mind of the real deal going on and employees feel free to tell it like it is instead of having to quit their job for trying to call out the bad behavior.

Anonymous
#699434

I absolutely agree! we lost a great store leader to some of the ridiculous mistakes that company has made! it is time to open your eyes and realize the good and bad people in the company!

Anonymous
#703160
@Anonymous

I just don't get it. I love the company and the endless possibilities that are in front of them.

I hope they wake up. so many good people but the atmosphere is toxic.

why so many store managers leaving at once? gotta wonder.

Anonymous
#707037
@retailer

Anyone who frequents Rural King on a weekly basis, knows the employees and can see how hard we work and what conditions they provide for us. No air flow even for our guests in the summer and freeze a person out in the winter.

We have stood in heat so bad our clothes were ringing wet and sweat dripping down our face. We got a big 12 cent raise for the year, but I'm betting the rest of our money padded some higher ups bank accounts. They wouldn't get those without the dedicated workers. For ex: at the store in Jeff, one of the lady employees came by every morning (except the 1 week she had off) in the summer to water the plants and flowers before the sun came up and she headed to her first job of the day.

She did this on her own time, was never compensated and if you asked her why she did it....she didn't want the plants to die cause nobody else would water them and all the profits would be lost. That is dedication!!! Even she was forced to walk out last week because NOBODY gives a *** about the employees or their situations or feelings. They do what suits them and their selfishness.

The store in Jeffersonville is about empty of these kind of folks. Including myself!

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#438953 Review #438953 is a subjective opinion of poster.

Rural King in Carterville, Illinois - Recieve ad in mail same day as sale

I get your Rural King ad on the day of a one day sale by rural mail carrier and by the time I get the paper the sale is over. I live 40 miles to the nearest RK store. Could you send your ad out the first of the week to give us rural people a chance to get in on the sale? Would be much appreciated.It would not change anything just sending it out sooner so that we could participate. Looking forward to you seeing if you could find a solution to this situation. Thanks for your time and God bless
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2 comments
Anonymous
#710062

:roll And if they sent it to you 4 days earlier you'd take it to the store and want the sale item THAT day not looking at the date the sale was on.. geezz can't make you people happy

Anonymous
#794225
@Sick and tired

Absolutely no one from RK advertising made the previous response.

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#435305 Review #435305 is a subjective opinion of poster.

Rural King in Saint Augustine, Florida - Worst customer service - Order messed up

I have ordered Field fence $2000 worth, the order goes to Red Brand fencing company and ships to customer. Normally takes about 2 weeks total to deliver, but first shipping was messed up and delivered to wrong address with 1 bundle instead total order of 11 bundles. Called the Ruralking.com and after so many calls and emails, finally RMA number was created to resend the product, but no one cared about until I contacted and again go through the calls and chats. Nothing is being done as they promise, all lies. I have not received the order yet, waiting.. Not sure, will wait couple more days and then go for cancel and get refund and my damages too.
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#435074 Review #435074 is a subjective opinion of poster.
Loss
$2000
I have seen previous issues here but when an employee follows a customer around making rude remarks all the way to and including the checkout area.... Did I mention the employee only knows how to insult? Could not measure chain correctly or stack 4 only 4 bags of mulch...
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#435041 Review #435041 is a subjective opinion of poster.
Okay I have to say that I am very discussed after hearing what I did the other day! I must ask Alex, what kind of stores are you allowing to be run? The fact is that your policy states, as well as many complains that have high standards in employment, that managers are...
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5 comments
Anonymous
#690822

And again this former employee.. actually used to date an hourly associate while they were an assistant.

Funny story. I am "discussed" .. try the word disgusted next time. You can go ahead and take this matter to the local media ..

and when they find out you are making statements against someone that isnt true. In word form .. I am pretty sure the word is "libel". That's right along with defamation.

Which you can be sued over.

Like I have stated before .. people in glass houses should not throw stones.

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#434184 Review #434184 is a subjective opinion of poster.
Tags
  • management
  • Friends with benefits
  • farmStores

Rural King in Scottsburg, Indiana - Jeffersonville and shelbyville

I am currently an employee here at the Jeffersonville store... I have a major complaint about our new store manager and assistant manager trainee... First off our store manager is beyond rude, he is fair, but his attitude is horrible. Our new trainee from Shelbyville really gets a "special treatment"! Many times I have over heard them say let's meet at our usual place or special place! I was told that managers were not allowed to date people in the same store or be involved with other employees! I really consider this unprofessional and beyond revolting! Can someone please fix this!!??
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4 comments
Anonymous
#788937

I work at a Rural King store but I will not say which one. I happen to know who the Shelbyville manager and she is a big *****.

That is all she thinks about. That does not surprise me one bit.

Rural King is the worst company to work for. Once you start work for this company, you are not able to leave unless you quit and pray you have another job.

Anonymous
#690809

What's incredibly sad is. There is absolutely no truth to this statement.

This person. Is a not an employee there currently. They are a FORMER employee. They have a personal vendetta against the people they are making a claim to.

Rural King has its faults as a company, yes. All companies do. But as to the "special treatment" this person states the new trainee gets .. how would they know if they ARENT EMPLOYED THERE!

So in conclusion ...

people who live in glass hosues should not throw stones. It tends to end up badly.

Anonymous
#707016
@Anonymous

It's incredibly sad how much all the poor management takes up for each other. There's no perfect store, but it's gone downhill bad in the past few months.

The work moral is very low. The leaders don't set a good example and there's no management to trust that an employee can even go to to talk!

Anonymous
#710070
@Anonymous

It tends to end up badly when you *** where you eat, in all of your cases. And there is nothing Incredible about any of the irritating situations that occur at Rural King on a daily basis for no logical reason.

Things could be 75 percent better but Mr.

Mattingly seems simply off his little rocker. :roll

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Review
#430163 Review #430163 is a subjective opinion of poster.
Tags
  • Unprofessional
  • Friends with benefits

Rural King in La Center, Washington - Initially pleased

I ordered 3 Suncast Hose Reels. Conf: 100144321. When I received the order I opened just one to be sure I had the right product. I was pleased and filled out the feedback form online stating that. Unfortunately, a few days later I opened the other two and found that one was missing the 6'hose. I contacted the company and asked that they send me the hose,the unit was perfectly fine. They insisted I had to rebox the entire Hose Reel and send it back and they would then send me another with the hose. Why in the world would they insist on this policy vs. just mailing the missing hose??? Oh yea, it's such a hassel, they know we won't follow their rediculous orders (we'll get it somewhere else), SO THEY WIN & don't have to do anything to make it right. Poor Customer Service!!!
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Review
#429803 Review #429803 is a subjective opinion of poster.
Tags
  • Hose Reels