store customer customer service service manager order employees money people customers
I have shopped at the Paris, IL and Terre Haute Rural Kings stores since 1985. We own about 500 acres of farmland around Clinton,IN. Since the beginning of March 2014 both of these stores are dumps. They are messy and the store managers are unavailable to customers. My...
View full review
5 comments
Anonymous
#1136604

Maybe you sir should not judge all Rural Kings by one or two. Maybe if you sir didn't think the world revolved around you, you might be able to see the forest for the trees.

We have a great Rural King and a great new manager.

So keep your negative opinions to yourself.

Try finding the good instead of the bad Really

View more comments
Review
#515222 Review #515222 is a subjective opinion of poster.

Employee of Rural King

As an employee of this "company" I would say there are many incidents which make me wonder why I work for them, but maybe its only because they are close to home. They have slung me around, talked down on me and have been down right rude (managers, and hr manager). When storms are coming, (tornado warning) they stay open and put lives in danger. The lights will go out, and we will continue being open. The holidays like July 4th, Memorial Day, Veterans Day, we STAY open. This "company" would rather waste the money to keep the doors open on days like this when we get no customers, then close the store for one day. For me, I would like to spend this holidays with loved ones. A recent event that has really set me off, its payroll. I expect my paycheck to be here when it is supposed to be. I have bills to pay, and they automatically get withdrawn on the day after I get paid. This isn't a big deal until I don't have enough money in my account to cover the fees. This Rural King is UNSATISFACTORY.
View full review
Review
#513296 Review #513296 is a subjective opinion of poster.
Service
Rural King Manager
Tags
  • RuralKingEmployee
Rural King - Dog Crate Review from Evansville, Indiana
I purchased a large dog crate from rural king Sunday July 6th around 4pm from the rural king on st. Joe Evansville Indiana . We bought it for a pit bull and when we put her in it to run to the gas station a 5 minute trip . The dog had bent the frame and had lodged her...
View full review
1 comment
Anonymous
#1071726

A PIT BULL...a *** and jaws of "steel"

No cage like that will ever hold up to a pit bull of any size .

They are powerful bitting dogs....they are capabe of destroying any type of cage that fits in your home.

Your only option is a steel outdoor cage.

Some of those can be destroyed too.

No chain can hold them in a yard if they want loose.

Good Luck.

Featured
Review
#508503 Review #508503 is a subjective opinion of poster.

Bad service | Rural King review from Litchfield, Illinois

over the last week I have tried ordering a lawn mower belt from your Litchfield il.store I have called at least 20 times in which I have been put on hold approxamatly 15 of those calls for over 15 minutes at a time .I have hung up and called back and again been put on hold for a very long time the couple times I have got through I have been greeted by a man that I cannot understand and who has no idea how to take down a part number that I already have for the parts department to order for my mower I asked if I can talk to someone else and he says yes and proceedes to put me on hold again where I remain on the line for an excessive amount of time with no response from anyone in your store I am very upset because I visit rural king a few times a week but with this service I have been forced to order my belt from another parts store thank u
View full review
1 comment
Anonymous
#908290

then get off your lazy *** and go to rural king instead of calling 20 times and expecting a different result ***

Review
#507047 Review #507047 is a subjective opinion of poster.
Loss
$30

Animal Sale Review

This is regarding Mike and Rural King supporting the sale of any animal in your store. This story was so disturbing!
View full review
Review
#506652 Review #506652 is a subjective opinion of poster.
The Carbondale Illinois store is selling sick and dying baby rabbits and the manager refuses to acknowledge complaints from customers or provide proper care for the animals. This is animal cruelty and the store should be prosecuted for allowing this to happen. What an...
View full review
1 comment
Anonymous
#1027981

I was at rural king in Henderson, Ky tonight & noticed the baby rabbits were trying to get water from an empty bottle. I asked an employee of he could get them sone & he told me very quick that he doesn't take care of them & doesn't know who does.

I decided to fill them myself in their restroom as I've done many times for the baby chicks & ducks. Another worker was coming down the isle by the rabbit cages & I asked her if she takes care of them. She told me no but said she might be able to help me. I told her that I only wanted to get them some water & she said "ok" and walked away.

I asked her if she was going to get them some & she "sure" but kept walking. I've bee. Through this before with the lazy carefree employees that dont water the animals they sell. She never gave them any water while I was there.

I only shop there for chicken feed & food for wildlife but I hate going in that place! Why don't they just stop selling live animals?

They can't make much profit considering how many die. It's just cruel & sickening!

Review
#506557 Review #506557 is a subjective opinion of poster.
Service
Rural King Manager
I bought 10 fruit trees in April of 2013; by April 2014 7 were dead. When I asked for money back or a store credit I was told their policy was exchanges only. They procure their fruit trees from Tennessee and I knew the southern states had had a particularly severe...
View full review
Review
#506247 Review #506247 is a subjective opinion of poster.
Loss
$250

Rural King Manager Review

On June 30 I was in the Carbondale Illinois location. I saw that two bunnies were in severe distress. They had severe abdominal bloating, mucous nasal and rectal discharge, and could not stand. An employee passed and asked if I needed help. I told him that two bunnies were sick. His response "oh yeah" and he didn't break a stride, and kept walking. Imagine my horror when I learned this rude employee was MIKE the MANAGER. Wow. Bad example to teach the young store employees. I talked to an employee that told me Mike did not care about the animals or anything else for that matter except the almighty dollar. I left and returned to the store and purchased the two bunnies. during treatment the sickest bunny died screaming in agonizing abdominal pain WITHIN 2 HOURS of purchase. In case Rural King is unaware, there are animal welfare laws for animals including those for agricultural purposes. I have had multiple problems regarding Rural King and their inhumane treatment of animals. This time however I decided to file a formal complaint with the Illinois Department of Agriculture. I am and have been a licensed veterinarian for 21 years. The shelters are overrun with rabbits. Rural King has no business selling live animals in this day and age only to suffer a cruel fate. Shame on you Rural King! And SHAME on MIKE the CARBONDALE ILLINOIS rural king manager. Disgusting!
View full review
Review
#505175 Review #505175 is a subjective opinion of poster.
Service
Rural King Manager

Lawn Mower Battery Review

Sent rebates in on lawn mower battery mailed May 5 2014 one to David Bryant. 232 walnut grove rd Milan tn 38358 the other Faye B Reid po box 210845 Nashville tn 37221 they were for. $5
View full review
Review
#504279 Review #504279 is a subjective opinion of poster.

Shame on you Royal King for poor management and poorly trained employees! | Rural King review from Circleville, Ohio

Just returned from a wasted trip! I called ahead to check if the product I needed was available. After being put on hold and hung up on twice, by the same woman, on my third call I was told by her that they did have the product I wanted. I asked the price, where is was located and specifics I desired, which she shot off readily with answers to. So, I drove there... I witnessed about six employees standing around talking to each other not caring about greeting or asking if I needed help. When I asked for help getting the product (which I knew was quite heavy) no one knew what I was talking about (never heard of the product), each blamed another for taking the phone call. The manager, "James" did not care to help find the product and the one helpful employee who walked the bulk of store trying to help me had no luck finding it. The manager still did not care to help his employee or to check his inventory system when I asked him to. He stated that it was "not usually right anyway" telling "Adam" he just needed to "look closer to find it" and "it may be sold out". The one helpful employee "Adam" should move on to a better job where his belief in good customer service aligns well with the vision/mission of the company he is with-"James" the manager should learn how to treat customers before he should BE a manager. Shame on you Royal King for poor management and poorly trained employees!
View full review
Review
#499377 Review #499377 is a subjective opinion of poster.