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I bought 2 tires for my truck from the the vandalia store I went back to get the last 2 tires and was told the tires were no longer kept and they no longer had that size but they could get the tires I had at one other of there stores they look found the tires at Matoon...
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1 comment
Anonymous
#408745

Ever heard of punctuation? Maybe people would take you seriously if you learned to write at a 3rd grade level.

Review
#288391 Review #288391 is a subjective opinion of poster.
Loss
$280
Rural King might not please the customers all the time but they treat their employees like second rate citizens. The corporates come flying in and walk around the store as if they are gods. I work very hard at my job and do it well but not one time has the corporates...
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3 comments
Anonymous
#1302103

It hasn't Changed

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Review
#287202 Review #287202 is a subjective opinion of poster.
Rural King had (has) a special on refurbished Porter Cable 18V lithium drills. Rural King has a policy of free shipping on orders over $49. According to Rural King's policy on free shipping, sale items are exempt. Fine, I attempted to place an order than...
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5 comments
Anonymous
#420902

I had a similar situation. I don't have a large amount of time to post my complaints. However, Jeremy Miller handled the situation poorly, and I wont go back.

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Review
#286476 Review #286476 is a subjective opinion of poster.

Wentzville Rural King needs new asst manager!

I have shopped at Rural King since they opened the Wentzville MO facility and have always been happy until recently. They have an assistant manager that should be pushing shopping carts, he is rude, doesn't know what he's talking about and certainly not manger quality. However there is a very nice young lady at the service desk who is very helpful and concerned, she solved a check problem without any trouble. Asst. Manger accused me of printing a check to attempt to pass it, when in reality it was a good bank temporary check that cleared thru their Tel a check system without any problems, once the lady at service desk did her job. Rude young manger needs ALOT of retraining! I emailed Rural King Main Office of the issue and haven't heard a word from them. Guess customer service is high on their list after all. There are a lot of better places to spend money, if they don't care why should I support them.
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1 comment
Anonymous
#397452

Most stores DO NOT accept temporary checks you ***. If they do consider yourself lucky.

Review
#283928 Review #283928 is a subjective opinion of poster.

Don't work for Rural King, Unless you wanna get screwed on your check!!!

I used to work at Rural King in Decatur, Ind. I recently quit working there, because the bastards took money from me! My final 3 checks didn't match with the hours I worked with the payment I should've recieved. My final check I got I worked 63 hours. I should have received roughly 415 dollars. I only got 218.52!!! Needless to say, I b****ed at my manager, and quit on the spot. Plus, 80% of the products they sell are foreign made!!! I go to Tractor Supply down the road now. So, If you wanna eventually get screwed over, buy from Rural King.
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1 comment
nikalseyn
#394327

I am surprised you or anyone would quit a job that paid such a high per hour rate. But then a person with your obvious intelligence and qualifications will have absolutely no problem finding another highly-placed position in the job market.

Review
#282633 Review #282633 is a subjective opinion of poster.

Rural King in Maceo, Kentucky - Company won't recognize problem

Bought a pair of Winchester knee length boots in Dec.2010 for Christmas present. Only wore boots to hunt in. In oct of 2011 getting hunting gear together for deer season and found that the soles of boots separating from the tops. They were Winchester Pro Line 400, Thinsulate Ultra, 100% waterproof, ser#WIN144080T. Bought @ Henderson, Ky. store. Can't get any satisfaction on replacement. Love to shop at Rural King. But, after this fiasco don't know????????? THEY WERE MADE IN CHINA. (WOW) These were size 13 with a side zipper. being of male gender. Had realtree camo design.
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1 comment
Anonymous
#389974

I am in no way associated with Rural King, but I think with the amount of time that passed between the purchase and the defect I can't blame the store for not replacing them. Your complaint should be to Winchester.

Review
#280381 Review #280381 is a subjective opinion of poster.

Rural King in South Bend, Indiana - Mistreatment of workers and management abuse

I have a friend who just quit the nile michigan store, he has been hounded and lied about by the manager of the store. So as to not paying him for catching a shop lifter and was reported that the manager filed as he did and kept the reward, then demoted him because he had a car accident and couldnt be on time and then still went in after he fixed his car and then not even a week later drug tested him for a broken scanner that did not injure anyone almost 3 months ago. This manager needs to be removed and the store looked into. I mean it is so bad last time i was in there a worker who was off work had to assist me in looking for something because everyone else was just to busy tlaking and screwing around, even the managers and assistants.
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2 comments
Anonymous
#391260

if you remember the drug test it was after the back problem not the broke talazon this person needs to grow up and do your job right if the person that wrote the complaint needs to get there facts staight before you write stuff on this sight

Anonymous
#387414

What is your friend a wuss? Why couldn't he file the complaint himself? Tell him to grow a spine and file his own complaints.

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Review
#280003 Review #280003 is a subjective opinion of poster.
Loss
$30

Rural King in Owensboro, Kentucky - Rebate

Yesterday, I received an email about a denial of a rebate. The rebate ID: D2187915J was submitted 2011- 11 - 18. Can you explain why? I have shopped at Rural King for many years and have been cmpletely sastisfied. This is the first time I have ever sent in a rebate for any purchases. The understanding I got from the clerk at the Henderson, Ky. location was the information that was sent to you. Please give me the correct information that I or my wife should have sent or the information we will need for future rebates. Thanks for your time.
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3 comments
Anonymous
#461100

Cannot find site for rebate. When I go to this site that is on the paper.

It tells me to put my email address in . Then it wants you to shop for ebate coupons.

Anonymous
#389736

I would like to thank you for your time involved. It is good to hear about the rebate. Was the mistake the location number?

Thanks,

Anonymous
#389685

Hello,

We were able to research your rebate and discover that the store number was inputted as "18" instead of "8". We have corrected the error and your rebate has been approved for the amount of $14.24. You should receive your rebate through the mail within 1-2 weeks.

Thank You for shopping at Rural King!

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Review
#277974 Review #277974 is a subjective opinion of poster.
I like to shop online! Unfortunately, given Rural King dotcom's lack of customer service, perhaps I should have bought direct from China! WTF I did MY part! Paid several hundred dollars over a week ago for an in-stock item.. The number they gave me didn't track...
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1 comment
Anonymous
#385830

For heaven's sake NEVER buy anything that has been "assembled" at Rural King. It will fall apart before you get it home. I've done this twice now and later repairs to both products (done on my own time and my own cost) later revealed missing bolts, washers, lock washers, and half the ones that were present were merely finger-tight.

I try to avoid the place like it was radioactive now, but it carries some products that are only available there in this location. Before I learned my lesson I never saw the same floor or sales help in that store twice. They must have a horrible employee turnover, which does a lot to explain why NO ONE you ask about ANYTHING at Rural King has an answer. They either stand there, staring off into space with their mouths open, or they refer you to the service desk where you can watch them stare into space with their mouths open.

Even with terrible gas prices, I'll drive a LONG way to avoid any contact with the Rural King located in Terre Haute, Indiana. Customer service isn't simply bad there, it doesn't exist at all. Buyer beware!

Review
#274393 Review #274393 is a subjective opinion of poster.
Loss
$330
I absolutely love Rural King! Never had any problems at my local Rural King in Columbus Indiana. Sounds like some of the problems people are complaining about are their local store management. Maybe they should contact the corporate and see if things change. Our rural...
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3 comments
Anonymous
#1068090

thought that myself, col. rural king is a joke and I hope it goes out of business!

hitler fell, so will rural king! YIPPIE

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Review
#263730 Review #263730 is a subjective opinion of poster.