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Rural King in Indianapolis, Indiana - Over charged me for 2nd time this summer

For the 2nd time this summer I bought screw, nuts, washers from Kokomo store #24 and was charged for a bolt for $5.99 which I did not buy. I noticed it when I got home like last time and ignored the other time but no more. Today, Aug 18, 2011 4:45 pm you got a big tip from me. If your cashiers do not know a bolt from a screw then you need to find someone who does. We are retired and live on a budget, and have always liked your stores, go there all the time. upset!
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#256393 Review #256393 is a subjective opinion of poster.
u was quoted over the phone that the 5-in-1 shots for puppies were 4.99 and the 7-in-1 for dogs was 6.99. We purchased 20 5-in-1 shots for our puppies, and rang up at 6.99 each, when we told the lady what i was quoted on the phone, she said this is what they rang up...
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1 comment
Anonymous
#834890

The 7way is cheaper than the 5way. Never made any sense to me either when I worked there.

But there are NUMEROUS people who would come in on a daily basis wanting a 'deal' because of how much they have to spend there on a monthly basis. Its retail...things dont work that way in retail.

Maybe wholesale or flea markets but not retail....no matter how many people complain about it. My ex husba d would try and swing special prices at places..and like I told him, its not "lets make a deal"

Review
#252454 Review #252454 is a subjective opinion of poster.
Loss
$40
three weeks ago I went to Rural King in Angola IN. I put a pontoon on lay away. Today I went to pick up my layaway. The front desk says pay for it here and go around to the back of the store to pick up your pontoon. When I got to the rear of the store, the man there...
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#251388 Review #251388 is a subjective opinion of poster.
Loss
$267

Rural King in Lakewood, Colorado - Shipped a broken product, then would refund it!

Rural king shipped me an EZUP shade tent that was battered and broken. I called them and they said I needed to call EZUP for the replacement. So I called ezup they told me they'd send a new one and I could throw the broken one away/use it for parts. Well they took forever and never shipped it so I said I was finished dealing with waiting for it to ship and I'd like a refund. EZUP said since Rural King took the money, they'd need to be the ones to refund it. Well I called RK again and they took no responsibility for the broken tent and said since I threw it away it was my fault. They also tried to tell me I hadn't called in and spoken to one of their agents because they wouldn't have told me to call EZUP. Instead they went over what they would have done, had I really called in, and said it was out of their hands. Rural King is full of liars and money takers and ships only poor quality products.
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1 comment
Anonymous
#334672

This happened to me a while ago, but for a different product. Solution: don't buy from Rural King in Mattoon, IL. The customer isn't their first concern, the customer's money is!

Review
#250633 Review #250633 is a subjective opinion of poster.
Loss
$95

Rural King in Mayfield, Kentucky - Wasted trip. to their store. not first time.

Called in special to see if they had 24 percent protein tubs. They diffently had 11 of them. Went 60 miles and they told us they don't stock them in the summer. This was Mckensey, tn. rual king. Never be back. I'll go to Martin rual king, they usually have them. I don't see why people working at these stores has no clue why they are their, If you don't like the work , go somewhere else. Don't put people out. They just don't care about the customer and has no clue how their action hurts the store and down the road it could even close the store and the same employees will have no clue why they are out a job, Wake up people, put yourself in my shoes. I am out a half a day on a dairy farm, and even possible could use animals because someone didn't have energy to double ck.
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3 comments
Anonymous
#452347

if they paid the workers it may help 7.50 per hr to work buts off

Anonymous
#441971

WE HAVE MANY WASTED TRIPS TO RURAL KING. WE LOVE THE STORE BUT THEY HAVE NO ELECTRIC CARTS IN STORE 49.

Anonymous
#325780

Sounds like RK is just like Tractor Supply Company. *** people with *** products.

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#247678 Review #247678 is a subjective opinion of poster.

Update by user Jul 03, 2011

Gift Card BEWARE

Original review posted by user Jul 03, 2011

I had my family get my husband giftcards for his birthday. They bought them at the store next to where they live. When I went to purchase a chainsaw with them, they were not any good at the store that I lived next to, even though the back of the card...
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5 comments
Anonymous
#564375

as a matter of fact (......) rural king dose carry stihl chain saws. i work at circleville oh location. we also have stihl certified machinics so sorry for you lack of intelligence aslo sorry for connivance of the gift cards.

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#246773 Review #246773 is a subjective opinion of poster.

Rural King in Washington, District Of Columbia - Lack of Customer Service

Customer service does not exist or is not functioning. I ordered a reconditioned Poulan 18 chain saw, when it arrived it did not work, it was clear to me that it was not getting a spark. I called Rural King on the phone for help and received a recorded message to leave my number and that would call me back, they did not callback. I emailed a request for some one to contact me, to advise how I should proceed or what I should do. I did not receive a reply to my email either. I was very disappointed that I could not reach a person to assist me. I would not purchase anything from rural King again.
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2 comments
skyewalker
#372937

I feel for you, 'tightwad'.. i am currently in the process of finding out this company's dotcom is full of s*&+ after 2 fake tracking numbers.

Big business with a blatant disregard for their customers. I think their "customer service" only extends as far as having idiots come to sites like these and pretend to have gotten good customer service. I'm no tightwad, but an ethical business owner who understands the importance of customer service.

(And spots BS corporate-sponsored commentary.. how pathetic)

Anonymous
#325786

Don't buy refurbished stuff and expect it to work. Buy new so you get a warranty. Tight wad!

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#245796 Review #245796 is a subjective opinion of poster.
Loss
$100
We purchased a zero turn "swisher" mower from rural king in collinsville. Paid with debit card. We tried to pick the mower up the day after purchase. They looked for the key for about 2 hours. finally found key. then the mower wouldn't start. Put new battery on....
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#243179 Review #243179 is a subjective opinion of poster.
Loss
$2380
Customer service at the Vincennes, Indiana Rural King is horrible! It's especially horrible for older peoople such as myself. I am 57 years old, and last night I came in there for help regarding tryin' to get some Pennzoil Motor Oil that was on sale, and when I...
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8 comments
Anonymous
#470668

The Circleville store has felt the rath of Ruth! They have lots several very good employees due to her!

You think corp.

office would do something! Shes a nasty old woman!

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#236850 Review #236850 is a subjective opinion of poster.
I have been shopping the Rural King in columbus indiana for several years. I live 35 miles away, and with gas prices the way they are right now, I consider that "loayaty. I went in this last week to purchase some baby chickens and supplies. I won't be shopping...
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1 comment
Anonymous
#282344

Hello,

I work for Rural King and would like to try to help with this situation. If you could, please email me at jmiller at ruralking.com

Thank You

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#235711 Review #235711 is a subjective opinion of poster.