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Rural King in Scottsdale, Arizona - Customer relations

First of all I would like to say - Rural King is one of my favorite stores to shop at. The store I most always patronize is located in Logansport, Indiana. I am not "pissed off" - however I am disapointed after a recent shopping experience I thought I should bring to your attention that at least a few of the younger male employees at Logansport facility need a bit of an attitude adjustment and a reminder on how to speak to customers courteously.. Of three employees I dealt with two of them spoke down to me - or seemingly to me, trying to make me feel *** after I asked them for assistance) Perhaps they were just having a bad day and normally are not like that.. However, if I were you I believe I would instruct my store manager to have a staff meeting to remind all employees that you are there to help your customers - not to "*** them off" with poor attitudes. Sincerely, john williamson
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Review
#234768 Review #234768 is a subjective opinion of poster.

Rural King in Rochester, New York - Shelf price not cost of item

Went to new Rural King in Jeffersonville, In..Very busy. Bought a swing pad..Shelf price under item was $16,99. Rang up as 24.99. Stood in line forever. Finally a girl went and got the tag..16.99..but numbers didn`t match. By that time I just wanted to get out of there..the place was a zoo. I feel they should have given me the difference..new store..shouldn`t have wrong items and prices matched on shelves. Doubt I go back. Can`t get an email to theM. Maybe there is a reason for that!!
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3 comments
Anonymous
#322281

Did you ever stop to think, it being a new store and a zoo as you called it that another customer might have placed that swing pad in the wrong place?

Anonymous
#272400

Hello,

My name is Jeremy Miller and I work for Rural King. If you could, please email me at jmiller at RuralKing.com and I will do everything that I can to resolve this issue.

Thank You,

Jeremy Miller

Anonymous
#614047
@Jeremy

:cry haha.dont be blamim :? g my store...it was new at the time.. get a grip and come back

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Review
#231607 Review #231607 is a subjective opinion of poster.
Loss
$8
I bought 4 tires in July 2o1o from the Wooster Ohio RKO. My bill was over $400 with road hazard. In March, I must of had a low tire and drove on it. I had my mechanic take it off the rim and put another one on so I could take it to RKO. They told me it was not covered...
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2 comments
jcmoore819
#256001

That is a good idea Thanks

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#224775 Review #224775 is a subjective opinion of poster.
Rural King in Terre Haute is very bad about having sale prices posted on items, but registers charge full price. Bought several items there a couple of weeks ago that were on sale but cashier rung them up full price. This was even after I told her the correct prices....
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2 comments
Anonymous
#242169

I also meant to add that it's our part as the consumer to look at the receipt before we leave the store if we don't want to have to make that return drive. Really people lets start taking responsibilty for our lives.

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Review
#217964 Review #217964 is a subjective opinion of poster.
Loss
$30

Rural King in Plano, Texas - Bought trail mower, store was to assemble,last item, also sold to other one hour later,sold 2x

I buy from rural king often, I don't deserve this kind of treatment, I've been excedingly patient with them, they where very lacks in correcting their mistake,1 week later i still don't have the mower i've already paid for,the only phone contacts have been made by me, it's like the right hand don't know what the left hand is doing? these folks don't care, shrugs off the problem to someone else, no follow-up,my calls only prompting they get. wish tractor supply sold this at a competive price, would be worth the extra. rural king sucks!
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1 comment
Anonymous
#916271

Turn lights out to get me out of store a few minutes after closing because they said they did not have it but I found it turn off light before floors could get sweep I hear other asking what is going on we are not done with floors on radio! Also hurt my self in dark!

Review
#189720 Review #189720 is a subjective opinion of poster.
The RK store in New Castle, IN is unbearable to shop in!! There is no air conditioning!!!!!! Today is May 25, we went there to buy flags for Memorial Day, and couldn't stand to stay in there. I guess Wal-Mart gets our money instead!! What a shame!!! It is 84 deg....
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5 comments
Anonymous
#281308

Tell them to go through affordable tractor. The store I shop at has an account with them, and they carry all the parts for those tractors.

I believe they are out of texas from what the mechanic told me. I would strongly recommend asking them to contact another store about affordable tractor.

I shop at collinsville, but i have gone to the waterloo mechanic. He works with a younger guy and they have both been extremly helpful.

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#183444 Review #183444 is a subjective opinion of poster.
Rural King would not refund my money on the living well heater because it was passed 30 days. My electric bill was outrageous and no one seems to know why. Will never purchase anything from rural king again. When we purchased the heater, the associate said it would not...
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5 comments
Anonymous
#265112

You have to be rather mentally challenged to believe the claims of all those heaters now on the market. You have to use energy to produce energy and some methods may be more efficient but they all cost you.

Buyer beware!! My guess is that their claims are just inside the law with a "catch" to each one.

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Review
#183287 Review #183287 is a subjective opinion of poster.
Loss
$459

Rural King in Henderson, Kentucky - No powered wheel chairs

why the menards stores donot have powered wheel chairs I have ms and I can not walk for an extented time rural king ,lowes,home depot,walmart have them I was told by an employee that they were not going to get any I guess I will drive a few exrta miles and shop LOWES or HOME DEPOT The Princeton store has 2 old arm operated wheel chairs try shopping with a basket full of items and wheel yourself around it just shows menards does not care about their customers they should remender there are other places to shop for home improvments
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1 comment
Anonymous
#234304

i agree at least put FOOT PEGS on the old ones they are using, the evansville store on st. joe avenue

Review
#180568 Review #180568 is a subjective opinion of poster.
Keep molded horse feed (safechoice) stacked with the good feed. Would not assist in getting to the bottom of stack to get to the good stuff. If they are going to keep the moldy feed for people to buy at a reduced price, they should separate it from the fresh feed. I...
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2 comments
Anonymous
#1012216

I have ran in to moldy feed at my local store as well. They acted like I was crazy when I asked if I could open bags before I left with them to make sure it didn't happen again. I stopped shopping at my local TSC and travel about 40 miles round trip to go to RK but really thinking I should just go back to TSC.

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#179692 Review #179692 is a subjective opinion of poster.
Rural King currently runs percentage off promotions that are geared toward seniors or women on certain days. Apparently younger males don't qualify for the same customer benefits. I wonder if customer fairness and loyalty goes into any marketing efforts? This is part...
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5 comments
Anonymous
#340448

I bet you want a *** day too don't ya homo.

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#173392 Review #173392 is a subjective opinion of poster.