Rural King Reviews and Complaints
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Rural King in Owensboro, Kentucky - Rebate
Yesterday, I received an email about a denial of a rebate. The rebate ID: D2187915J was submitted 2011- 11 - 18. Can you explain why? I have shopped at Rural King for many years and have been cmpletely sastisfied. This is the first time I have ever sent in a rebate for any purchases. The understanding I got from the clerk at the Henderson, Ky. location was the information that was sent to you. Please give me the correct information that I or my wife should have sent or the information we will need for future rebates. Thanks for your time.
Rural King Rebate
I like to shop online! Unfortunately, given Rural King dotcom's lack of customer service, perhaps I should have bought direct from China! WTF I did MY part! Paid several hundred dollars over a week ago for an in-stock item.. The number they gave me didn't track...
I absolutely love Rural King! Never had any problems at my local Rural King in Columbus Indiana. Sounds like some of the problems people are complaining about are their local store management. Maybe they should contact the corporate and see if things change. Our rural...
Rural King in Indianapolis, Indiana - Over charged me for 2nd time this summer
For the 2nd time this summer I bought screw, nuts, washers from Kokomo store #24 and was charged for a bolt for $5.99 which I did not buy. I noticed it when I got home like last time and ignored the other time but no more. Today, Aug 18, 2011 4:45 pm you got a big tip from me. If your cashiers do not know a bolt from a screw then you need to find someone who does. We are retired and live on a budget, and have always liked your stores, go there all the time. upset!
u was quoted over the phone that the 5-in-1 shots for puppies were 4.99 and the 7-in-1 for dogs was 6.99. We purchased 20 5-in-1 shots for our puppies, and rang up at 6.99 each, when we told the lady what i was quoted on the phone, she said this is what they rang up...
Rural King Manager
three weeks ago I went to Rural King in Angola IN. I put a pontoon on lay away. Today I went to pick up my layaway. The front desk says pay for it here and go around to the back of the store to pick up your pontoon. When I got to the rear of the store, the man there...
Rural King in Lakewood, Colorado - Shipped a broken product, then would refund it!
Rural king shipped me an EZUP shade tent that was battered and broken. I called them and they said I needed to call EZUP for the replacement. So I called ezup they told me they'd send a new one and I could throw the broken one away/use it for parts. Well they took forever and never shipped it so I said I was finished dealing with waiting for it to ship and I'd like a refund. EZUP said since Rural King took the money, they'd need to be the ones to refund it. Well I called RK again and they took no responsibility for the broken tent and said since I threw it away it was my fault. They also tried to tell me I hadn't called in and spoken to one of their agents because they wouldn't have told me to call EZUP. Instead they went over what they would have done, had I really called in, and said it was out of their hands. Rural King is full of liars and money takers and ships only poor quality products.
Rural King in Mayfield, Kentucky - Wasted trip. to their store. not first time.
Called in special to see if they had 24 percent protein tubs. They diffently had 11 of them. Went 60 miles and they told us they don't stock them in the summer. This was Mckensey, tn. rual king. Never be back. I'll go to Martin rual king, they usually have them. I don't see why people working at these stores has no clue why they are their, If you don't like the work , go somewhere else. Don't put people out. They just don't care about the customer and has no clue how their action hurts the store and down the road it could even close the store and the same employees will have no clue why they are out a job, Wake up people, put yourself in my shoes. I am out a half a day on a dairy farm, and even possible could use animals because someone didn't have energy to double ck.
Update by user Jul 03, 2011
Gift Card BEWARE
Original review posted by user Jul 03, 2011I had my family get my husband giftcards for his birthday. They bought them at the store next to where they live. When I went to purchase a chainsaw with them, they were not any good at the store that I lived next to, even though the back of the card...
Rural King in Washington, District Of Columbia - Lack of Customer Service
Customer service does not exist or is not functioning. I ordered a reconditioned Poulan 18 chain saw, when it arrived it did not work, it was clear to me that it was not getting a spark. I called Rural King on the phone for help and received a recorded message to leave my number and that would call me back, they did not callback. I emailed a request for some one to contact me, to advise how I should proceed or what I should do. I did not receive a reply to my email either. I was very disappointed that I could not reach a person to assist me. I would not purchase anything from rural King again.
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