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Rural King - Deer Hoist Order 11-26-18

2.0
Details
Oder placed and was told 1-2 day shipping. Spoke to a lady yesterday and she told me that the item is being shipped and she would email me back with tracking number! Was not truthful!! Today 12-3 was told my Ofer was canceled!!! Very bad company to do business with!!! Never again!
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Author
Reason of review
Order processing issue
Review #1413171 is a subjective opinion of poster.
0 comments
1.6
Details
Why did ya'll cancel my order?It says it was canceled per my request. I did not cancel my order. I really wanted this pair of boots and I thought i could do business with Rural King. I tried several times to talk with someone with no answers given for a reason it was...
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Author
Cons
  • How management treat customers
Reason of review
Poor customer service
Loss
$75
Preferred solution
Let the company propose a solution
Tags
  • Rural King Ripoff
Review #1412995 is a subjective opinion of poster.
0 comments
We are dissatisfied with the restocking on your Good Friends Grain Free dogfood in salmon & sweet potato, and beef & sweet potato. This is the brand we have been buying for some time now and our 3 dogs all like it. We live in Hilliard Ohio and drive 30 minutes plus to...
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Author
Reason of review
Order processing issue
Review #1410307 is a subjective opinion of poster.
0 comments

Rural King in Morganton, North Carolina - Wrong item

3.7
Details
I was given the wrong item
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Author
Location
Morganton, North Carolina
Reason of review
Order processing issue
Review #1405955 is a subjective opinion of poster.
0 comments
Bought a 3 piece set of tin pans for .99 cents. The pans were typed together but he charged me .99 cents 3 times. when I called to tell them of the over charge the young lady that answered the phone never once apologized for the mistake. she was very rude and told me...
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Author
Location
Front Royal, Virginia
Cons
  • Need new customer service people
Reason of review
Poor customer service
Loss
$2
Preferred solution
Full refund
Review #1404849 is a subjective opinion of poster.
0 comments
3.8
Details
I bought 2 bags of this food for my 8 dogs(6 GSDs ages 5yo to 4mo), 10yo puggle & 6yo toy Aussie). It made 4 of my GSDs ages 6yo, 1yo & 2-4mo, my puggle AND my toy Aussie throw up worms. ALL of my dogs are utd on shots and wormings so for this to happen is definitely...
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Author
Reason of review
Bad quality
Review #1404399 is a subjective opinion of poster.
0 comments
MY daughter went in there and found a rabbit that was under the weather, she asked if she could get a discount and take the rabbit home, the assistant manager Scott, stated he didnt deal with animals he works the other side of the store. FYI your an Assistant manager...
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Author
Reason of review
Poor customer service
Preferred solution
fire the assistant manager
Review #1403722 is a subjective opinion of poster.
0 comments
2.2
Details
RK online purchase of item listed as in stock,placed order no communication status of item, contacted cust service chat unhelpful waste of time 0 zero help placed order 11/11/18 todays date 11/18/18 RK site still lists item in stock ready to ship? go to lookup order...
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Author
Cons
  • Deception rk online web site products not in stock ready to ship
Reason of review
Order processing issue
Loss
$30
Preferred solution
Let the company propose a solution
Review #1402975 is a subjective opinion of poster.
1 comment
1.0
Details
I placed an order on 11/9/18 for oil for a chainsaw, to this day i have not received an email confirmation that it has been shipped and today is 11/16th. I called i believe tuesday of this week and was told glitch in their system they see my order but it was not sent...
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Anonymous
#1598688

Well let’s see how this goes, I called this morning at 720 am their time not on hold as long about 15 minutes and spoke with Ryan who put me on hold to check with his supervis...

Author
Reason of review
Order processing issue
Review #1402089 is a subjective opinion of poster.
0 comments

Rural King in Martinsville, Indiana - Road 12ga 9rd mag

4.5
Details
Have got part ofthe promotional add that was advertised 4 weeks ago was told it was gonna be 2 weeks and has been 4 and one of the mangers got *** with me
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Author
Location
Martinsville, Indiana
Reason of review
Poor customer service
Review #1397881 is a subjective opinion of poster.