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Rural King - Get rid of the store mgr at Morristown tn.

4.0
Details
Get rid of store mgr. He is an idiot.
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ID
#1709798 Review #1709798 is a subjective opinion of poster.
Location
Wildwood, New Jersey
Service
Rural King Manager
Reason of review
Store mgr
Preferred solution
Fire store mgr

Rural King - Do not buy a tractor from RK

2.0
Details
My RK tractor has been out of service twice in 16 Hrs. of operation. It has taken weeks to even get someone to talk to about these problems, let alone fix it. I would not recommend anyone buy a Rk tractor.
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ID
#1707796 Review #1707796 is a subjective opinion of poster.
Location
Dothan, Alabama
Cons
  • Poor customer service
Reason of review
Poor customer service
Three weeks ago my husband and I went to the store to purchase a disc/harrow. We were told none were in stock but they could order it on lay away. Confused about the term we let her order and put money down being told it would be 4-6 weeks. I then began calling because...
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ID
#1700221 Review #1700221 is a subjective opinion of poster.
Cons
  • Being misinformed
  • Fail to deliver
  • Not getting any return communication
Reason of review
Order processing issue
Preferred solution
Deliver product or service ordered

Rural King Doesn't Pay They're Bills!

1.6
Details
We have always heard bad advice on selling our rabbits to RK but we thought we'd gove a try. It took us 3 weeks to get ahold of the only person at RK in Bloomington, IN that buys rabbits$ he was always busy or didn't come to work. We finally sold our pet rabbits to RK. RK doesn't pay hardly anything for rabbits! It has been over 3 months now and we still have not recieved a check from RK to pay fot the rabbits! The store staff as well as corporate keeps promising they-ll pay us abd never do!
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ID
#1698985 Review #1698985 is a subjective opinion of poster.
Location
Shawswick, Indiana
Reason of review
Problems with payment
Loss
$50
Preferred solution
I want paid in full as well ad a $50 RK gift card!

Rural King - They would not help me

1.0
Details
they would not refund me and i did not even get to pick up dog cage so they keep cage and money saying something about a cooperate check frauds is more like what they are and the customer service is so stupide want help or don't no how to my gf had to show one of them how much she old me back they charge me extra when I got something half off Rural King your a dumb *** and your employees are a worser dumb ***
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ID
#1686462 Review #1686462 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
Loss
$210
Preferred solution
Full refund

Rural King - Poor svc and bad return manager

1.0
Details
Purchased boots at Bloomington Indiana store, they were paid with cash, they were less than 30days of purchase, and they were never worn. They were not the right size and had to be returned. The store manager refused to give us cash back for the boots even though we paid cash. He said he could only put it on a debit card. When I asked what he would do if we didn’t have a debit card he said that it would have to be in store credit! Absolutely ridiculous!! We paid cash and they were still new with receipt !! They return policy says if you paid cash you get cash back. The store manager also told me that they don’t give refunds over &25, which I know for a fact is not true!
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ID
#1680178 Review #1680178 is a subjective opinion of poster.
Location
Van Buren, Indiana
Pros
  • Rural king has great prices if in stock
Cons
  • How management treat customers
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Let the company propose a solution

Rural King - Customer service

3.0
Details
Can not get anyone to answer phone 6 attempts, 2 numbers also 2 emails with no response. Want to buy RK36 tractor had questions can't get. The tracktor is top of my list out of 4 brands, but serve??? might kill the deal.
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ID
#1679798 Review #1679798 is a subjective opinion of poster.
Location
Dothan, Alabama
Service
Rural King Manager
Pros
  • Undecided
Cons
  • Customer service is very lacking
Reason of review
Poor customer service

Rural King - Won't stand behind products.

1.0
Details
Don't order anything online from these people. Soda pops are 6 months out of date when they arrive. Not fit to drink. They will not refund your money once they have it in their greedy little hands. Stay away from Rural King
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ID
#1674022 Review #1674022 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$14
Preferred solution
Full refund
1.0
Details
CUSTOMER SERVICE HAD NO DETAILS ON MY ORDER RECEIVED IN WHEN IT WILL BE SHIPPED OUT. SHIPPING TRACKING INFORMATION AND SCHEDULED TO BE DELIVERED ON THE DELIVERY DATE ESTIMATED WAS GIVEN BY THE SHIPPING COMPANY BUT THEY NEEDED THE SHIPMENT. ON DELIVERY ESTIMATED DATE I...
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ID
#1672074 Review #1672074 is a subjective opinion of poster.
Location
South Richmond Hill, New York

Rural King - Order placed

1.0
Details
I ordered two window air conditioners . One was received the other one has'nt , this is since Sept 26. I have called everyday. No one knows what is going on with the second one. So this morning I called and canceled the order. I want my money back.
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ID
#1670595 Review #1670595 is a subjective opinion of poster.
Service
Terrible Herbst Customer Care
Pros
  • Low price
Cons
  • Customer service stinks
Reason of review
Poor customer service
Loss
$143
Preferred solution
Full refund

Rural King - Property available

5.0
Details
Very courteous and kind. They were very helpful.
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ID
#1663295 Review #1663295 is a subjective opinion of poster.
Location
Winston Salem, North Carolina
Service
Rural King Customer Care
Reason of review
Good customer service

Rural King - They don't back up their product

2.0
Details
Purchased a cooler from RC on my way back from vacation 3 1/2 hours from my home. First time I used it it leaked at both drain plugs. Contacted the company and they said that I would have to deal with it at the store. I explained that it wasn't local and their response was, you have 30 days to return faulty product. So now I'm stuck with a cooler that leaks! Should have went to Tractor Supply, they offer almost identical cooler, and their returns can happen at any location! In addition every time we stop the bathrooms are discussing. This time I had even wondered if they bothered to clean since the last time we were there 6 months ago.
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ID
#1662798 Review #1662798 is a subjective opinion of poster.
Location
Clearfield, Pennsylvania
Pros
  • Lots of options
Cons
  • Dirty store and poor customer service
Reason of review
Bad quality
Loss
$165
Preferred solution
Provide a cooler that does not leak

Rural King - I went through their hiring process with a interview.

3.2
Details
They sent in a associate that was unqualified to do an interview .Then 30 day's later they send me a email said thanks no thanks..The store in the backroom area was a horrible mess. I would first have to train the manager.
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ID
#1661949 Review #1661949 is a subjective opinion of poster.
Location
Marysville, Ohio
Service
Rural King Manager

Rural King - Complaint on service

1.0
Details
No one would answer and i waited at my store to buy a new tractor and the warehouse would not give is what i needed to complete the sale and they were notifed 2 hours before getting there to get paperwork
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1 comment
Anonymous
#1778106

Buy a John deere or MF

ID
#1659355 Review #1659355 is a subjective opinion of poster.
Location
New Boston, Ohio
Service
Rural King Customer Care
Cons
  • Corporate customer service rudeness
Reason of review
Poor customer service
Loss
$22000
Preferred solution
Prolly buy a john deere

Rural King - Gun shopping 101

1.6
Details
Short version: Went to purchase a gun , did the form , Delayed 30 days, waited , and still no answer, so salesperson suggested refund , regrettably I did just that but since my layaway slip was faded they looked it up by my name. She handed me cash and I left. Cannot figure out why since I carry a badge . I also cannot figure out why? I didn't have to sign for the refund , and I didn't receive a refund slip with the product on it and the serial number since my name is on that ticket. Radcliff store. Patrick J Shea, The sales clerk said it was Illinois law. I thought it was federal but what do I know. Please explain your system .
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ID
#1657519 Review #1657519 is a subjective opinion of poster.
Location
Radcliff, Kentucky
Service
Rural King Deal
Pros
  • Low price
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered