Rural King
Rural King Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rural King has 2.4 star rating based on 455 customer reviews. Consumers are mostly dissatisfied.
25% of users would likely recommend Rural King to a friend or colleague.
- Rating Distribution
Pros: Have always enjoyed rural king store shopping, Most employees, Product selection.
Cons: How they handle complaints, Very rude, Customer service - very rude.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rural King has 2.4 star rating based on 455 customer reviews. Consumers are mostly dissatisfied.
25% of users would likely recommend Rural King to a friend or colleague.
- Rating Distribution
Pros: Have always enjoyed rural king store shopping, Most employees, Product selection.
Cons: How they handle complaints, Very rude, Customer service - very rude.Recent recommendations regarding this business are as follows: "Do not trust this company!", "Stay away", "Avoid shopping here, at all costs.", "Don't buy", "Do not shop there".
Most users want Rural King to offer a solution to their issues.
Review authors value the most Location and Layout of Store. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bellevue, WashingtonOrdered 2 jackets but never received
User's recommendation: Do not trust this company!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bluefield, West VirginiaStole my purchase
User's recommendation: Stay away
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPackage hasn't came
Preferred solution: Preferably the item I ordered on December 1st.
User's recommendation: Zero I will never recommend buying online again
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Greeneville, TennesseeI bought wood spitter didn't work
User's recommendation: Don't buy
Always a problem. Stupid policies.
An absolutely retarded place.
Average staff member couldn't find their way out of a closet without a crayon colored road map.
They always send the most morbidly obese employees to waddle outside and risk heart attack to fetch the carts. No sympathy for donut lovers.
They'll let you pay for outside yard items that they're too stupid to realize they don't actually have in stock. Like turnstiles, fencing, and also metal barrels without any lids.
Because lids, is stuuupid.
The place always smells funny. Maybe that has something to do with all the *** from the bin full of baby chickens.
And I hope you're not broke enough, that you need to return a 5 dollar item. Because ALL returns require a driver's license to be scanned into their system. So, enjoy identity theft, right along with your five bucks. Possibly having someone else trashing your credit, good reputation, or commit a crime in your name.
---Fun stuff.
But don't worry... I'm sure the cynical Judge who's heard a million lies will believe you when you cry innocence. And it's more than likely. Because I doubt the slack-jawed Einstein club over there has the best anti-hacking mechanisms within their wired system.
Maybe the wires are clogged up with all the baby chicken ***
User's recommendation: Avoid shopping here, at all costs.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible Experience
After two weeks of waiting for shipping information on some firewood I ordered I called to check the status and was told it was placed on hold for verification, I was told if I hadnt called I would have never been informed! They then stated it would take an additional 1-3 day for verification and another 1-3 weeks for processing!!
I asked if there was a way to expedite the processing and they refused, said they were unable to do that. 4 days after calling to verify my information I received an email that my order had been cancelled with no explanation as to why. This is a bad company that treats their customers poorly, obviously has very poor management and I will never purchase from Rural King again.
Additional I will make it a point to post this on every review forum and share my experience with everyone I know. Not that is matters because I have no doubt this company will be bankrupt in no time!
Preferred solution: Apology
User's recommendation: Do not shop there
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrdered item on 10th of dec, recieved confirmation of sale. No response of tracking or shipping details. Reached out to the company 19th of Dec to find out my order had been placed fraud account,
There was no contact with me to alert me to this matter. I was then told that is would take 3 to 5 days to investigate, still work no contact.
I called back on the 3 day with I'm sorry I can't help you this is in the hands of the fraud dept.
This was a Christmas gift for my son that he will not be receiving The customer relations from the start has been poorly implemented.I would not recommend Rural King as a company to order from in the future for to poor communication between the customer and the investigating team as well as everyone else who participated in this transaction. You have ruined my sons Christmas
- All
Preferred solution: No. I just want you to know you did not do a good job. This is not what good looks like
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWood spitter
- Sell junk
Preferred solution: Full refund
Customer service at store
I shop in your Chambersburg store in Pennsylvania. I will no longer be shopping there.
I am going back to tractor supply. I bought a lot of stuff at your establishment all of my animal feed and numerous other things twice I have encountered poor customer service over the past six months you have lost $2000 just from me, I inquired about a bush . However, I had a few questions that no one there could answer so one of your store managers took my name and telephone number and told me that a representative would get in contact with me. I never heard anything back.
Today I was in your establishment and went to the sporting goods looking at guns. One of your counter. Clerks was busy with another customer. I waited 30 minutes for him to finish then the clerk proceeds to turn and walk away not asking me if I needed any help I left the department, not until I was leaving the department did he say hey bud can I help you?
I said no thank you I am taking my business elsewhere.
I have worked in retail for 35 years of my life. I know the public can be trying at times, but you have to have decent customer service to keep customers in your establishment And your clerks need to do better with their customer service skills
Preferred solution: Nothing because I am done shopping at your store
Year and a half and STILL haven't received my title paperwork for a trailer I purchased from Rural King.
User's recommendation: Buy your trailer ANYWHERE else.
Lost emailed gift certificate
User's recommendation: Excellent customer service
Did not receive full order
User's recommendation: DO NOT BUY FROM THIS WEBSITE!
Did not receive full order
User's recommendation: Never shop at Rural King online
Animal abuse .
User's recommendation: Fire employees in charge and no more animals until the required amount of employees is up to operating standards
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever have product advertised!!!!!!!!!!!
No one reached out to resolve problems I was absolutely ignored by rural king
- False advertising out lots time
Preferred solution: Deliver product or service ordered
User's recommendation: Don't ever get product say cuz no live site no excuse
Gun Store employees
I have purchased many things from Rural King. Farm supplies, Three point Generator, Chainsaws, motor oil, filters, etc etc.
And many Gun's. Because of your Gun department in Zephyrhills FL I will no longer be a customer of Rural King. The Gun Department is staffed by people not qualified to sell snow cones at a county fair. They are so uneducated.
They are extremely Lazy and don't treat customers with any respect. Including your store manager. Because of this you have lost a fantastic customer.
I will shop at Tractor Supply for My Ranch needs and a local mom and pop gun store for my firearm supplies. This is trending fast with the public and will hurt.
- Have items i need
- Management and gun department employees
Preferred solution: Apology
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You immature child, what does the employee's being obese have to do with how they can preform their job. Also if you are a donut lover, I am sure you yourself are morbidly obese.