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Rural King - Military Discounts

In general military folks should support the folks that support them. If Rural king doesn't ses any benefit from giving military discounts then military folks should shop somewhere else and the same goes for seniors. Bottom line is greed
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ID
#1657389 Review #1657389 is a subjective opinion of poster.
Reason of review
Military Discounts
Preferred solution
Give military discounts

Rural King - Making payments

I sat here this morning for 1 hour and 22 minutes on hold with Dhl financial Dead to make an payment on my tractor and this has changed my mind about doing any further business with this company or royal king. My tractor was taken back to the Zanesville store for brake issues on July 26 and still today they have it and I have made two payments on a tractor I cannot use.
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ID
#1655240 Review #1655240 is a subjective opinion of poster.
Location
Zanesville, Ohio
Service
Rural King Customer Care
1.0
Details
Charged Twice on my credit card but deny they did
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1 comment
Anonymous
#1745199

Take your bank statement (from the bank) not one you print off and receipt in they should correct it. You will need a manager to do it

ID
#1649398 Review #1649398 is a subjective opinion of poster.
Location
Cleveland, Ohio

Rural King - Great prices and employees

5.0
Details
I want to shout out to Tyler Delawder at the Ashland Ky store goes above and beyond! His a fine young man with a Bachelors degree in Agricultural and business science, Hes good asset yo your company ! He would be good in your corporate office a buyer or management !!
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ID
#1644231 Review #1644231 is a subjective opinion of poster.
Location
Ashland South, Kentucky
Pros
  • Great pricing
  • Staff
Cons
  • Great help
Reason of review
Good customer service
2.3
Details
Rural King - NEVER AGAIN:
Rural King - NEVER AGAIN:
I purchased two shop lights and one was defective. I contacted Rural Kings return department about the bad light the same day I got it. It has been 2 weeks and I have not received a return authorization. If I call all I get is a run around. Their website says easy...
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1 comment
Anonymous
#1745200

Take it to the store. The CSM can get it taken care of to do an exchange or refund.

If they aren't familiar get a manager. Make sure you take your paperwork.

ID
#1642213 Review #1642213 is a subjective opinion of poster.
Pros
  • Product selection
Cons
  • Customer service - very rude
  • How they handle complaints
  • Crummy return department
Reason of review
Return, Exchange or Cancellation Policy
Loss
$35
Preferred solution
Deliver product or service ordered
1.0
Details
Purchased a mower and it had mechanical issues that they couldn’t fix so they replaced it ( after 3 weeks of being in the shop to be worked on) with another “new” mower and after 11 hours of use it had to go back to the shop (the new one) for a mechanical issue -3...
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ID
#1637445 Review #1637445 is a subjective opinion of poster.
Location
Waverly, Ohio

Rural King - Return Item

we purchased a pair of mens shorts at the Wytheville Rural King. They didnt fit so we tried to return them to the Pikeville, KY Rural King. It had only been a week and the short still had tags. We were told no that we could not return them there that they had to be returned to the store that we purchased them in...Is that the policy for Rural King?
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ID
#1637005 Review #1637005 is a subjective opinion of poster.
Location
Kingsport, Tennessee
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund

Rural King - Sell equipment but don’t stock parts to maintain them.

Rural King likes to sell power equipment like Hustler mowers but then when you need a simple hydro filter they don’t carry in stock. Stihl products are the same way. If you are going to sell mowers and the like then stock at least the basic maintenance items for them. Could not imagine buying one of their RK tractors and need parts. Best bet is to go elsewhere.
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ID
#1636551 Review #1636551 is a subjective opinion of poster.
Location
Charleston, Illinois
Reason of review
Order processing issue

Rural King - New hire interview

1.0
Details
I responded to your Zip Recruiter Ad for inventory specialist. I went to the interview the person who called me Amber ,told the girl at the desk she was not available. My first name is Christen so they thought they were hiring a female ,then the girl behind the desk asked if I was Christen when I identified myself as Chris. Then the manager comes up didn't identify himself looks at me walks away and sends a gentleman up that said he was the assistant mgr.and would do my interview. The interview went well but interviewer had little or no experience conducting interviews. The interviewer said I was a definite yes for hire. I guess my real issues are no one contacted me for a month , I was sized up and down and judged (discrimination) by my age and gender. My opinion of your operation is not favorable. Your backroom was very dirty and unorganized, I already had my doubts weather I even would consider a position .The unprofessional way I was treated tells me you don't consider hiring or HR issues a priority. This is the second time I interviewed with your company, the first time was even worse. I will not shop at Rural King's any longer you are not a equal opportunity employer !
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ID
#1630327 Review #1630327 is a subjective opinion of poster.
Location
German, Ohio
Pros
  • Employees
  • Most employees
Cons
  • Fail to deliver
  • Not a equal opportunity employer
Reason of review
Hiring and interviewing
Preferred solution
Avoid Rural King
5.0
Details

Update by user Aug 22, 2019

Roy (store manager) has ordered the proper firearm that I originally ordered, and it will be in first of the week. Thank you!

Update by user Aug 22, 2019

This has been resolved. Rural King stepped up and ordered me the proper firearm that I originally ordered. I am expecting it to be delivered...

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Resolved
ID
#1630254 Review #1630254 is a subjective opinion of poster.
Cons
  • Make mistakes and expect customer to pay for them
  • Bait and switch
  • Bad policy of not allowing customer to inspect online purchases
Reason of review
Return, Exchange or Cancellation Policy
Loss
$560
Preferred solution
Full refund
2.1
Details
I ordered a Sig p365, which due to store policy, I was not allowed to touch when it came in. They literally walk you to the front door, then hand you your gun outside. I get home, and upon opening the case, find that they sent me the wrong model (ordered one with...
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ID
#1627570 Review #1627570 is a subjective opinion of poster.
Location
Morristown, Tennessee

Rural King - Did not receive exile battery rebate

2.3
Details
7 dollar 50 cent rebate on expose lawnmower not received
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ID
#1612293 Review #1612293 is a subjective opinion of poster.
Location
Perry, Indiana
Service
Rural King Rebate
Pros
  • Rural king has great prices if in stock
  • Low price
Cons
  • Staff poor

Rural King - Store is really going DOWN

2.6
Details
Rural King - Store is really going DOWN
6 out of 10 there is no commodity feed or the Rural King brand horse feed..moved here 10 yrs . ago have fed and took care of my 4 dogs, 5 horses ,cats ,my garden and little farm from your store. You a add on make the store bigger but now there's one skid of horse feed where there used to be 4 and it's always empty. I go today and at the door is this sign.....(Paris)... I'm thinking Tractor Supply in Terre Haute is not that far for a weekly trip. This is been going on for awhile, The sign was funny,but the last straw
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ID
#1601734 Review #1601734 is a subjective opinion of poster.
Location
Paris, Illinois
Product
Rural King Store Facility
Reason of review
Out of product half the time

Rural King - Tree cutting / working on boats aand *** lot more

4.5
Details
I have never had any problum . a fue items returned / replaced /no ?????????? asked at all .
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ID
#1596795 Review #1596795 is a subjective opinion of poster.
Location
Owensboro, Kentucky
Service
Rural King Cashier

Rural King - Chai saw

I purchased a new husqvarna chainsaw from the Madisonville store. When i got home , i followed all directions on it and it wouldnt start. I took it back for a refund and they said i would have to leave it overnight so their mechanic could look at it. I just wanted a refund so i could buy a different brand. Ruralking will not get another dime from me. Evan Walmart will refund your money.
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ID
#1595763 Review #1595763 is a subjective opinion of poster.
Location
Madisonville, Kentucky
Cons
  • Very rude
  • Fail to deliver
Reason of review
Return, Exchange or Cancellation Policy
Loss
$179
Preferred solution
Full refund