This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No response on emails

I have sent numerous emails to rkguns to find out the disposition of the gun they have charged to my account but have not delivered to the store as yet. From what I can tell the gun was delivered on 6-3-2020 and it is 6-8-2020 now. I have gone to the store twice and they are unwilling to look in to it they say I will receive an email when the gun arrives, but yet no one can tell me where the gun is. I have received no information from Rural King through their email customer service nor have I had any contact by phone, nor can I contact them by phone because they are not taking customer service calls. I simply want to know where my gun is and when it will be available so I can fill out the background check and get the gun.
View full review
1 comment
#1876082

I received an email back after submitting to you and they were able to provide me with the answers I was looking for and actually the gun was sent to the store the very next day. Thanks

ID
#1974666 Review #1974666 is a subjective opinion of poster.
Location
Champaign, Illinois
Pros
  • Low prices
Cons
  • Poor local management skills
Preferred solution
Deliver product or service ordered

Complaint

Called a week ago after being cussed by a manager and still haven't gotten a reply!!!!!WtfWtfWtfWtf
View full review
ID
#1955093 Review #1955093 is a subjective opinion of poster.
Location
Pulaski, Virginia
New Reviewer

Rewards app

I had applied for a Harvest rewards plan but they approved me for loan instead , thats not what I wanted, Ive Purchase many items in store and lm missing out on getting reward points
View full review
ID
#1952802 Review #1952802 is a subjective opinion of poster.
Location
Maryville, Tennessee
Pros
  • Low prices
Preferred solution
Get my rewards
New Reviewer

Complaint on service

I went in to rural king in West city, IL. I went to the counter to ask the cashier if they had any dirt, she replied with your gonna have to be more specific then that. I said just your average feel in *** in the yard dirt. She sighed and started looking up dirt. Named a bunch I said Im not really sure of what all that is, she replied with well unfortunately we cant just type in dirt and be done with it. As I was walking away I said you are really rude! With an attitude she replied well Im sorry!
View full review
ID
#1951612 Review #1951612 is a subjective opinion of poster.
Location
Browning, Illinois
Cons
  • Customer service stinks
Preferred solution
Let the company propose a solution

Problem with management in a store, sigmahe left up and not honoring it

Rural King never bothered to contact me very disappointed might be my last dealings with them very poor customer service I even put in my description that I spent 3000.00 in the past six months there I would say I was a pretty good customer

User's recommendation: Spend your hard earned money elsewhere.

View full review
ID
#1949803 Review #1949803 is a subjective opinion of poster.
Location
Cape Coral, Florida

Problem with management in a store, sigmahe left up and not honoring it

Rural King - Problem with management in a store, sigmahe left up and not honoring it
I went into there store found a pair of boots that that offered a fifty dollar gift card when I went register the manager refused to honor it said it expired yesterday I told him the tag was still hanging at 530 the next day I spent two shopping for boots the manager was three times my size and embarrassed me Ive spent 3000. Dollars in that store in the passed six months Ive lost two nights of sleep just thinking about it and the way I was treated I expect the corporate office to fix the problem that occurred in one of there stores

User's recommendation: Let see what they do.

View full review
ID
#1949359 Review #1949359 is a subjective opinion of poster.
Location
Land O Lakes, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Problem with management in a store, sigmahe left up and not honoring it

Rural King - Problem with management in a store, sigmahe left up and not honoring it
I spent two hours shopping for a pair of boots because they had a sign to get a fifty dollar gift card when you buy a pair for boots, when I took boots to register the manager Cisco refused to honor the sign that was up he said it expired the day before I told him the sign was still hanging 530 pm the next day I didnt see the expiration date and told him it was his fault and he should honor it he took advantage of me because he was three times my size and embarrassed me in the store it bothered me so much that I lost sleep that night I spent 3000 dollars in that store in the past six months and want the corporate store to step in compensate me

User's recommendation: It depends on how it is handled.

View full review
ID
#1947680 Review #1947680 is a subjective opinion of poster.
Location
Land O Lakes, Florida
Preferred solution
Let the company propose a solution
New Reviewer

Bad tractor no help