Clarksville, Tennessee
Not resolved
1.0
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Customer service
Exchange, Refund and Cancellation Policy
Layout of Store
Product or Service Quality
Website
2 comments

The Clarksville TN store regularly violates ADA standards and practices by refusing the use of both doors at this store. The storefront doors are in very poor repair, difficult to open, and now there is a young man insisting you take the long way around through the entranceway. In addition, especially during the holiday season, they frequently jam aisles so full of unstable goods that it is very difficult to navigate through the store and on at least two occasions I have witnessed large bags of seeds improperly stacked and leaning, with the result of them falling into the walk ways, risking serious injury to the customers.

As a side note, I have recently noticed a rather large increase in new faces, most of which were very unfriendly and would not help when called upon. It appears that the Regional Manager has not been in the store is some time, or may not be interested in what is going on there.

These issues were reported to the store manager with no result and the last time I was told "if you don't like it, go shop elsewhere". I have submitted this to the TN State Attorney for investigation and hope others will issue their complaints as well.

Product or Service Mentioned: Rural King Manager.

Reason of review: Poor customer service.

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Anonymous
#1070324

I seriously hope that rural king gets cited by the government and sued for this, there's no excuse for any company to create such a hazzard for any customer disabled or not !!!!!

Anonymous
#1068091

ALOT OF US HAVE AND WE NEED TO STAND TOGETHER AGAINST SUCH A RUTHLESS COMPANY! THEY CARE LESS ABOUT EMPLOYEES, LONG RUNNING EMPLOYEES!

THEY WILL BREAK EVERY RULE TO GET WHAT THEY WANT AND THEY DONT CARE WHO GETS HURT!

TRUTH IS NOT IN THE CARDS AT RURAL KING. THEY DESTROY LIVES!