Litchfield, Illinois
Not resolved
1 comment

over the last week I have tried ordering a lawn mower belt from your Litchfield il.store I have called at least 20 times in which I have been put on hold approxamatly 15 of those calls for over 15 minutes at a time .I have hung up and called back and again been put on hold for a very long time the couple times I have got through I have been greeted by a man that I cannot understand and who has no idea how to take down a part number that I already have for the parts department to order for my mower I asked if I can talk to someone else and he says yes and proceedes to put me on hold again where I remain on the line for an excessive amount of time with no response from anyone in your store I am very upset because I visit rural king a few times a week but with this service I have been forced to order my belt from another parts store thank u

Monetary Loss: $30.

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Anonymous
Chicago, Illinois, United States #908290

then get off your lazy *** and go to rural king instead of calling 20 times and expecting a different result ***

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