Forked River, New Jersey
Not resolved
1.8
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
0 comments

bought a cooler rack from this company. recieved it damaged.

took over a week to get back to me. sent it back on their dime. 2 weeks later i get email they refunded my credit card. a week later still no refund.

call amex, they say no refund. file a dispute and then contact rural king. 3 days later get email apologizing for refund mistake (sure). finally get credited.

would never deal with this company online again. BEWARE CONSUMERS !!!!! this company does not have stores in my area, new jersey, thankfully.

this was a stressful transaction from the time i recieved item. do yourself a favor and stay away from rural king

Reason of review: Damaged or defective.

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