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Unhappy

To get a Harvest card is like buying a house with mortgage. They want 2 years tax returns and 2 months bank statements for a lousy $1000 card at 18%? My credit score alone should have been good enough at any other merchant. I feel harassed by the rejections of all the files I sent to complete my application. Redstone Federal Credit approved my card pending my submission.

User's recommendation: This is preditory seek credit somewhere else.

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ID
#2426630 Review #2426630 is a subjective opinion of poster.
Location
Nineveh, Indiana
Took my battery back at about 2 years of the 3 year free replacement warranty. I went to the store and was told that being they didn't have it in stock I would have to wait till the computer sent them one. WTH? Yes that's what I got for an answer. Ok well how long and...
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ID
#2423456 Review #2423456 is a subjective opinion of poster.
Loss
$150
Preferred solution
Warranty the battery like anyone would.

Rude employees

refused to make a sale because holly had saw me earlier that day....complaints go no where and the employees know it so they do not care...when they get ammo in the guy working the desk text a friend and they come in and gang bang the ammo shelfs so customers can get screwedgo some place that cares about their customers

User's recommendation: go some where that cares about customers.

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ID
#2413821 Review #2413821 is a subjective opinion of poster.
Location
Shelbyville, Illinois

Everything is fine now, I love rural king.

Not being smart, I dont remember, oh when I go online for guns in stock, and I call my local r.k gun store , their list is never updated.
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ID
#2413514 Review #2413514 is a subjective opinion of poster.
Location
Nashville, Tennessee

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint

While shopping in your Owensboro store a dog, accompanied by its owner, lifted his leg and peed on the merchandise. This is disgusting. Dogs should not be allowed in the store unless they are service type.

User's recommendation: leave your dogs in the car/truck.

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ID
#2401709 Review #2401709 is a subjective opinion of poster.

Stocking

Why do they have stocking crews working during the day time? I would like to know that product has been put out before the store has opened.

User's recommendation: Stock at night. I like to know everything is out when I show up in the morning.

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ID
#2394799 Review #2394799 is a subjective opinion of poster.
Location
Parkersburg, West Virginia

Danger, life at risk (really)

Happen to be near a RK, decided to stop by. First noticed couple folks not wearing masks as required by law (for a reason). Thought okay a few, we'll stay away from them, then plenty of others w/o masks! This made us very uncomfortable. It's like the store didn't do anything about this in our pandemic times. The store allows people to bring in their dogs. Assumed leashed? Nope. Talking to someone with a great looking leashed mutt, moments later down aisle a pit bull** loose?? Yes loose! Starts biting the other dog, the two owners argue. **I know, so save it. It's the dog owners not the breed. After the dog indecent, decided to bail while it's safe. Dropped the merchandise and left.

User's recommendation: NOPE.

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ID
#2366097 Review #2366097 is a subjective opinion of poster.
Location
Rochester, Michigan

Selling bad rabbits too customers and telling other people who make a living selling rabbits they are full and can't except anymore instead of the truth. They had parasites.

I was calling rural king for sever weeks trying to sell my rabbits before they got too big and I couldn't afford to feed them anymore. I was told the same thing week after week. There is no open cages. No open cages when they had no cages period because of the parasites they let in off some dirty rabbits they didn't check. Finally I had enough and went to the store and stood where the rabbits go and the cages were gone and turkey fryers were put in place of them to fill in the gap. Even as I'm standing there at the turkey fryers they still lie to me. I called corporate and it was on but they haven't done a damn thing yet but leave my family broke for a month.

User's recommendation: Don't buy from here unless they remedy the situation.

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ID
#2348371 Review #2348371 is a subjective opinion of poster.
Location
Fairfield, Indiana
Pros
  • Store manger
Cons
  • Dogs in the store
  • Refund still not there and been a month and a week
  • Quality of employees
Loss
$775
Preferred solution
Full refund

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Verified Reviewer
I have been raising rabbits to sell to rural king in Lafayette and to frankfort and when they came of age to sell Lafayette nor frankfort would take them. They lied toe and told me all their rabbit cages were full. So I went to the Lafayette store and went inside and...
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ID
#2348337 Review #2348337 is a subjective opinion of poster.
Location
Fairfield, Indiana
Product
Rural King Gift Card
Pros
  • Some employees are great
Cons
  • Not one employee could tell me an answer
  • False hope
  • Lost money not replaced
Loss
$985
Preferred solution
Full refund
Update by user Dec 18, 2020

Nothin

Original review posted by user Dec 18, 2020
The Morganton store is nasty. . Shipment on pallets in the middle of walk way . If there was a fire in this store people could not get out . Only maybe 6 people working this night . Only 2 cash register was open . My grandson who worked there was fired this past...
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ID
#2343135 Review #2343135 is a subjective opinion of poster.
Location
Morganton, North Carolina
Pros
  • Send higher up
Cons
  • Fails to fulfill order excessive time to ship the order
  • Customer service is non existent
Preferred solution
clean up. The place nasty

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Verified Reviewer
I was in Rural King on 19 November, 2020 with a friend, and we walked in to shop for a Marine battery, and a few other small items. We both walked back to where the batteries were located when both of us were surrounded by 4 of the Rural King employees. My friend and I...
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ID
#2328761 Review #2328761 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Poor customer service/return

We purchased a hay ring on 10/3/20 for our cattle and 2 welds broke on it making it defective and it broke in several places. We took the hay ring to the store we purchased #123 in Bristol Virginia to make an exchange. The manager Big Jon was more interested in showing off for the girls working than helping us. He refused to even come to look at the broken welds and told us it was our problem not his. That once we left the store with it, they wouldnt back it and compared it to buying a pair of jeans and ripping them then trying to return. We asked for the number to corporate and he told us to look it up online that he didnt have to give it to us. I looked up the return policy and this should have been an easy exchange due to the manufacturer defect. While we were shopping he walked through the store and accidentally brushed against my husband with a dirty look. We are appalled at his behavior and very disappointed with his lack of customer service and downright rude attitude, and knowing that yall wont back the products sold, nor did he follow your corporate policy.

User's recommendation: Do not purchase large ticket items!

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1 comment
#1967216

Pretty sad - the manager was basically telling you that they sold you scrap metal and didn't care. If their management stays that bad, TSC will put them out of business as soon as the "new rural king" effect wears off. They should also enforce a mask policy on their own employees - it aggravates me when customers are stupid enough to walk around without masks but we were in there yesterday and they have employees walking around with masks dangling on their necks.

ID
#2273524 Review #2273524 is a subjective opinion of poster.
Service
Rural King Manager
Pros
  • Variety
Cons
  • Manager refused to give corporate number
  • Manager would not look at defective product
  • Rude manager
Loss
$170
Preferred solution
Full refund

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Verified Reviewer

Purchased Tractor with issues

I purchased rk37sc with bucket and grapple attachments. Soon after starting to operate the tractor the opening and closing of the grapple failed. I took the tractor back to the store in Dothan AL for 50 hr service so I explained to Jeff the issue with the grapple. He checked it out and stated the wiring harness was bad. He told me that he would order a replacement and should receive it the next week. It has been a month and haven't heard a word. I have tried to text and call Jeff and receive no response. So now I have a $30,000 tractor that I can't use. Also the joystick hits the rail on inside of the cab door. Jeff said the valve housing needed to be replaced.

User's recommendation: Have someone dedicated to tractor issues.

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ID
#2256112 Review #2256112 is a subjective opinion of poster.
Pros
  • Have always enjoyed rural king store shopping
Cons
  • Management
Preferred solution
Deliver product or service ordered

Lack of merchandise

This company is so weak. Never has anything in stock and forget about any deals cause those are REALLY never in stock. All they do is talk the talk but no way can they walk the walk cause they dont have absolutely nothing to offer. Again, RK Guns is the weakest company I have aver seen. Not even sure how they are in business being that they never have anything to sell. Just pictures. Weak weak weak.

User's recommendation: Look elsewhere unless you want to wait for nothing.

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ID
#2214803 Review #2214803 is a subjective opinion of poster.
Cons
  • False hope

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Rural King - Waiting on gun to ship/same gun on shelf at store
Ordered a gun online. Got an email saying it was shipped and the tracking info was below. The tracking info said order shipped 9/30/2020 ship to store 9/30/2020. Contacted customer service and they said it has shipped but couldn't give me a time frame. On 10/1/2020 I...
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1 comment
#1947325

The reason for that is the fact that each gun has its own personal serial number. With that being said, the store may have the gun in stock but you would have to go through the whole background check and get a different serial number attached to your name and it's just a big hassle and a head ache for them guys to go through that day in and day out.

So even if the store has your gun in stock, they would be breaking the law if they were to just get one from the cabinet and hand it to you.

There's to many laws and regulations to sell guns and everything has to be in a row or FBI will be not only on the store's hind end but yours too. But this is just my opinion and knowledge from other stores I've worked at that sells firearms.

ID
#2204669 Review #2204669 is a subjective opinion of poster.
Location
Pleasant, Indiana
Pros
  • It showed in stock
Cons
  • How they handle complaints
  • Poor service
Loss
$442
Preferred solution
Let the company propose a solution