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Rural King - Jayme

Jayme is not a good store manager. She hires and the fires employees whenever she wants. She lies to them. Cusses at them on the radio.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1179172
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This company is not good to work for. You teach your employees like {{Redacted}}. Lie to them and Rob them of their hours. I am just sick and tired of it. I was fired on the 1-17-18 I don't want your insurance I just want my money that I was paid for my vacation....
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1.0
#1179171
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Rural King - He was very rude

We were getting a cup of coffee and the part in the coffee maker was not in right and the person behind the service desk said they need to empty it out and start again we told the manager david mann that and he said to my husband it is not your problem and to butt out he is the most rude manager i have meet we are in there on week base we are in there every sunday this happened about a month ago
#1178039
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while shopping at the new philadelphia oh #68 store around 1/16/18 i overheard another customer complaining to management about the condition of the parking lot which was in fact in horrible condition it was snow covered with about 8 inches of snow and was hard to push...
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1.5
I liked
  • Some customers are good
I didn't like
  • Customer service
  • How they handle complaints
  • How management treat customers
#1175541
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I bought 2 of these pillows for my husband and I. Both of us do not like them. They are so full your head slides off. We have been having neck pain. We are going to see how true is the money back guarantee. I will be contacting the company by phone since I can't find a...
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#1174940
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I order a gun from Rural king online on Dec 14 supposed to be a Christmas gift 2 weeks after didnt get the gone i only got a confirmation email for making the purchase. I called their 1 800 number and everytime i get hang up and finally able to get a hold of someone...
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1.0
#1172591
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12/10/17 - I ordered 2 sets of LED string lights on-line. no email confirmation (but $106 payment was processed) 12/18/17 - I sent email to Customer Service - no response 12/31/17 - I received satisfaction survey (even though no item) 1/4/18 - I waited 47 minutes...
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1.0
I didn't like
  • Slowest process and delivery ever
#1171773
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Rural King - Order was not shipped 8 days after

I ordered a car battery that should have been shipped within 2 days according to their own website. 8days later when I inquiered about it I received a follow up call saying it would probably ship within a week.
#1169653
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Ordered 5 chainsaws. Never received shipping information. Was later told almost 2 weeks later that they do not ship to the location even though it was an option and even after I spoke to someone in shipping before I made the purchase. Received an email after I spoke to...
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3.5
#1168294
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Placed order for in stock item. Received confirmation of order immediately. Credit card is charged. Week goes by, no delivery, no order status update. Tried multiple times to contact customer service via their email and phone without success. e.g. Never received any...
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1.0
I didn't like
  • Customer service is non existent
#1167792
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