Rural King Reviews

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I am writing this for my brother. He bought a new RK21 from RK in Morgantown,WV.. Long story short he was to get new pins for bucket for free as it is under warranty. Had parts ordered got wrong part. During that conversation it was decided to order bucket bushing...
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1 comment
#2044153

Rural King Sucks and lie about everything.

ID
#2720529 Review #2720529 is a subjective opinion of poster.
Location
Western, West Virginia
Preferred solution
Let the company propose a solution

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New Reviewer

Dead Goats

Bought feed from Waverly Rural king 2 weeks ago and now have 4 goats dead. I am devastated! They are my babies. I had a vet come out because I thought it was an infection or worms but no the food that I was shoving down their throat killed them. The weird thing is we had a horse get down 2 years ago and that was the same food we were buying then. They should be sued for this!!!!
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ID
#2715109 Review #2715109 is a subjective opinion of poster.
Location
Waverly City, Ohio
Loss
$2000
Preferred solution
Let the company propose a solution
New Reviewer

Unable to return STIHL

Bought a $500 trimmer, had to adjust the line about eight times by the second tank. Anyway, any products by Stihl are not able to be returned which was news to me. Just a heads up. Thought that Stihl was a better company than that.

User's recommendation: Choose a different brand.

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1 comment
#2044157

Their animal feed constantly has MOLD in it. Don't buy from Rural King

ID
#2693944 Review #2693944 is a subjective opinion of poster.
Loss
$500
Preferred solution
Full refund

Diesel tank 96 gal

They have one in Clarksville Tn I will pay you right now if they will send It to Martin Tn location and will pick it Any Saturday. Also can rural king send me the web site And I pay it online Sincerely Thank Your Michael Lucchesi 901-239-****
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ID
#2693642 Review #2693642 is a subjective opinion of poster.
Location
Memphis, Tennessee

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New Reviewer

Complaint employee

The employees are rude. I waited for my guns for a month got the one I ordered offline looked like it was played with bent up and crap.I now had to send it back to be fixed they said could take up to a year what??? Ok so I missed Turkey season guess I'll miss deer season to not happy will not purchase another gun from them this is my 5 the gun I bought from them no more.
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ID
#2636433 Review #2636433 is a subjective opinion of poster.
Location
Royston, Georgia
New Reviewer

Made keys that didn't fit

I went down to r k to make 4 keys and when I got home none of the keys work My transaction number was knmfw91neo My machine # was k5276

User's recommendation: Don’t get keys from here.

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ID
#2623496 Review #2623496 is a subjective opinion of poster.
Location
Collinsville, Illinois
Pros
  • It usually is good i have made keys here before
Loss
$14
Preferred solution
Remark all 4 keys that work

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New Reviewer

Extremely upset

Had a atv in layaway since May 17. Went to get it yesterday June 17 and it was gone they sold it after it had a damn sold sign on it this was for my sons 10 birthday party June 19 and I need to speak with someone higher up because the rural king in Fort Wayne Indiana the employees and mangers arent worth a *** are Terrible at customer service and Ill never pay from you guys again and we spending hundreds and hundreds of dollars at your store well not anymore I want a discount this wasnt a 50 dollar item this it was over a $1000 item

User's recommendation: Don’t shop at rural king they are terrible.

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ID
#2618177 Review #2618177 is a subjective opinion of poster.
Location
Aboite, Indiana
Cons
  • Sucks
Preferred solution
Price reduction

Advertising but no product to sell or order

No one contact us for the RK UTV 250 performance. So sad. We want to buy the red one at laporte store but they do not have license to sell. Nile store in michigan had on-line. I ordered then got canceled the next day
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ID
#2596620 Review #2596620 is a subjective opinion of poster.
Location
Geneva, Illinois

Bad service

I was tricked into applying for a rural king credit card in order to purchase a UTV that they sell only to find that they cant even sell it because they dont have a license to sell this item , according to the manager. They put my name on a list of people waiting for tractors and UTVs knowing they cant sell them or even get any. I called other rural king stores in my area and was told that they are ordered through corporate. Why does rural king advertise items that they cant get or sell? Ill probably never use the card .
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ID
#2595196 Review #2595196 is a subjective opinion of poster.
Location
Roselle, Illinois

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New Reviewer

Still waiting on $2600.00 refund!

Paid $2,600 cash for a new mower that within a week was burning oil. Company didn't have a replacement so I requested a refund. I was told corporate headquarters would issue a check within a few days. It's been 2 weeks and still no refund!
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1 comment
#2044158

They constantly screw the consumer. 100% Fraud practiced everyday at Rural King. BBB files hundreds of violations against them a year.

ID
#2592633 Review #2592633 is a subjective opinion of poster.
Location
Ridgeway, Virginia
Cons
  • No refund
  • How they handle complaints
Loss
$2700
Preferred solution
Full refund
New Reviewer

Poor Service

Placed an on line order for 40 orange electric fence posts. Two hours latter I get 40 emails stating the order was canceled because the item was not in stock, although the website said they had them in stock. The next day I placed another order for 36 green electric fence posts, and again I receive 36 emails that said the order was canceled because they did not have them in stock. I understand that items do go out of stock; however, there is no excuse to not have your website synced with your warehouse inventory.

User's recommendation: Go somewhere else.

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ID
#2588108 Review #2588108 is a subjective opinion of poster.
Location
Ridgeway, Virginia
Pros
  • Good price if you can get the item
Cons
  • Poor inventory control

Very bad customer service

False advertising. Ad said a canopy..drive 80 miles ..didnt have canopy come into store. My time and gas mileage is important to me!

User's recommendation: Stop false advertising.

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ID
#2568195 Review #2568195 is a subjective opinion of poster.
Cons
  • Never have what is advertised
Loss
$50
Preferred solution
Deliver product or service ordered
New Reviewer

Tractor never serviced at location

Impossible to get in touch with tractor personnel, always out sick or no room for messages on his phone. Service personnel never call to tell you when they are coming out. I have to call 2-3 times to see when it will be. Experience is horrible. Tractor was never serviced properly from day one. service from day one.

User's recommendation: Don't buy a RK tractor !!!!!!!!!!

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ID
#2530031 Review #2530031 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

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New Reviewer

Wouldn’t exchange jeans

I bought 3 pair of jeans couple weeks ago for work. I have at least 8 pair I have bought from here. These was same size as my other jeans but was at least an inch wider. So I went to return them and was told had to be same size. I wanted pants that would fit. I went down a size and was told they wont exchange them unless same size. Grant it they was only $9 but I shop there a lot but I am going to take my business somewhere else.

User's recommendation: Don’t buy jeans.

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ID
#2519610 Review #2519610 is a subjective opinion of poster.
Location
Farmington, Missouri
Loss
$27
Preferred solution
Let the company propose a solution

Bad experience

I wanted to purchase a millwalkee m18 light that came with a free 5amp hr battery manager special. When I took the light to the cashier they sent someone to get the battery 12 minutes later I seen the one that had been sent walking around the store talking to other customers. The clerk called her on the radio and asked her about the battery and she said that she could not find one. The clerk told me that they could not honor the sale no exceptions. I spent a half hour in the store to walk out mad and empty handed.

User's recommendation: Don't believe RK. Will honor their word.

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ID
#2514823 Review #2514823 is a subjective opinion of poster.