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1.0
Details
Charged Twice on my credit card but deny they did
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1 comment
Anonymous
#1745199

Take your bank statement (from the bank) not one you print off and receipt in they should correct it. You will need a manager to do it

Review
#1649398 Review #1649398 is a subjective opinion of poster.

Rural King in Ashland South, Kentucky - Great prices and employees

5.0
Details
I want to shout out to Tyler Delawder at the Ashland Ky store goes above and beyond! His a fine young man with a Bachelors degree in Agricultural and business science, Hes good asset yo your company ! He would be good in your corporate office a buyer or management !!
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Review
#1644231 Review #1644231 is a subjective opinion of poster.
Pros
  • Great pricing
  • Staff
Cons
  • Great help
Reason of review
Good customer service
2.4
Details
Rural King - NEVER AGAIN:
Rural King - NEVER AGAIN:
I purchased two shop lights and one was defective. I contacted Rural Kings return department about the bad light the same day I got it. It has been 2 weeks and I have not received a return authorization. If I call all I get is a run around. Their website says easy...
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1 comment
Anonymous
#1745200

Take it to the store. The CSM can get it taken care of to do an exchange or refund.

If they aren't familiar get a manager. Make sure you take your paperwork.

Review
#1642213 Review #1642213 is a subjective opinion of poster.
Pros
  • Product selection
Cons
  • How they handle complaints
  • Customer service - very rude
  • Online order
Reason of review
Return, Exchange or Cancellation Policy
Loss
$35
Preferred solution
Deliver product or service ordered
Tags
  • Rural King Ripoff
1.0
Details
Purchased a mower and it had mechanical issues that they couldn’t fix so they replaced it ( after 3 weeks of being in the shop to be worked on) with another “new” mower and after 11 hours of use it had to go back to the shop (the new one) for a mechanical issue -3...
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Review
#1637445 Review #1637445 is a subjective opinion of poster.

Rural King in Kingsport, Tennessee - Return Item

we purchased a pair of mens shorts at the Wytheville Rural King. They didnt fit so we tried to return them to the Pikeville, KY Rural King. It had only been a week and the short still had tags. We were told no that we could not return them there that they had to be returned to the store that we purchased them in...Is that the policy for Rural King?
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Review
#1637005 Review #1637005 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund

Rural King in Charleston, Illinois - Sell equipment but don’t stock parts to maintain them.

Rural King likes to sell power equipment like Hustler mowers but then when you need a simple hydro filter they don’t carry in stock. Stihl products are the same way. If you are going to sell mowers and the like then stock at least the basic maintenance items for them. Could not imagine buying one of their RK tractors and need parts. Best bet is to go elsewhere.
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Review
#1636551 Review #1636551 is a subjective opinion of poster.
Reason of review
Order processing issue
1.0
Details
I responded to your Zip Recruiter Ad for inventory specialist. I went to the interview the person who called me Amber ,told the girl at the desk she was not available. My first name is Christen so they thought they were hiring a female ,then the girl behind the desk...
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Review
#1630327 Review #1630327 is a subjective opinion of poster.
Pros
  • Most employees
  • Employees
Cons
  • Not a equal opportunity employer
  • Fail to deliver
Reason of review
Hiring and interviewing
Preferred solution
Avoid Rural King
Resolved
5.0
Details

Update by user Aug 22

Roy (store manager) has ordered the proper firearm that I originally ordered, and it will be in first of the week. Thank you!

Update by user Aug 22

This has been resolved. Rural King stepped up and ordered me the proper firearm that I originally ordered. I am expecting it to be delivered...

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Review
#1630254 Review #1630254 is a subjective opinion of poster.
Cons
  • Bad policy of not allowing customer to inspect online purchases
  • Make mistakes and expect customer to pay for them
  • Bait and switch
Reason of review
Return, Exchange or Cancellation Policy
Loss
$560
Preferred solution
Full refund
2.1
Details
I ordered a Sig p365, which due to store policy, I was not allowed to touch when it came in. They literally walk you to the front door, then hand you your gun outside. I get home, and upon opening the case, find that they sent me the wrong model (ordered one with...
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Review
#1627570 Review #1627570 is a subjective opinion of poster.

Rural King in Perry, Indiana - Did not receive exile battery rebate

2.0
Details
7 dollar 50 cent rebate on expose lawnmower not received
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Review
#1612293 Review #1612293 is a subjective opinion of poster.
Pros
  • Rural king has great prices if in stock
  • Low price
Cons
  • Staff poor