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Rural King - Worst online order ever

First of all, I ordered this on 12/03/18. I called a week later because it still had not shipped out and I was told specifically that it would be here for Christmas. Then I received an email saying it was taking longer than usual but it would definitely be there for Christmas. I then receive an email a week before Christmas telling me it’s out of stock and my order was cancelled and now I can’t order it from anywhere else to get it in time for Christmas for my boyfriend. I got a 10% off my next order, like I will ever order anything from them again. Worst service I’ve ever experienced.
1.0
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#1429086
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Rural King - Blown off by person answering phone

I asked them if they had a product. Answer was we did.Dont know if we still do.We are too busy to check for you.i am from out of town and willing to drive to get it.Just look and see .No to busy Shocked
#1429043
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Rural King - Order cancelled after waiting about a month

Ordered a few items from Rural King website after waiting bout a month with no updates or information I get an email saying they cant fill the order and its been cancelled. No offer for rain check, just cancelled. what poor customer service. Don't sell things you don't have and cant get and irritate customers. I wont make the mistake of being a customer again. no option to pick stars with this complaint/review but would give them no stars
I liked
  • It showed in stock
I didn't like
  • Fail to deliver
#1428142
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Rural King - Short of help

I went in to buy chicken feed, went straight up to get someone to help me in chicken feed, no one came back to help me in the chicken feed
1.0
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Customer service
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Diversity of Products or Services
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Website
#1427899
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Rural King in Gainesville, Florida - Complaint

I was a member of the team and I got fired today because I told them I couldn’t lift up anything heavy because I’m pregnant. So I feel like I was being discriminated because of that. I would really like to talk to someone about this because I don’t think it’s the right way to treat anyone.
1.0
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Customer service
#1422655
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on November 19 I put the Ruger AR 556 rifle in my cart for 469.00 and tried to complete my order. The site would not let me complete my order. I called the 800 number and set on hold for 30 minutes and hung up. A day or so later I got email saying I left something in...
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I didn't like
  • Your telephone system and customer service
#1421271
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I ordered a rifle online on November 26, 2018 during a Black Friday sale and the order was processed. I figured it may take a week at most to receive it but there was a problem with the FFL dealer so we got that cleared up in the first 3 days. Two weeks later they...
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2.5
I didn't like
  • Two weeks of waiting for nothing
#1420681
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He was a jerk to another customer while all of us watched on a busy Sat afternoon. Then he turned to a worker and proceeded to holler at her, driving her to tears. Wow, how embarassing even for us customers. I witnessed someone lay their items down on the table by the...
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Anonymous
djudge

I have witnessed the same thing. He's really *** at the front of the store scowling at customers like he sees into our soul. Hateful and ***

#1420678
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Rural King in Waverly, Ohio - Sold rabbits haven’t received payment

I sold the Waverly Ohio store rabbits about 3 weeks ago and I want my money this is rRidiculous to have yo wait this long for payment
3.8
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Diversity of Products or Services
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Waverly, Ohio
#1420130
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Rural King - Bring the dogs to pet friendly stores dont let them die in hot cars

Pet friendly stores can save alot pets deaths if you have a fear of dogs or pets its your job to avoid contact. In any store or even outside or on street if you or your child fears pets. You may look diffrent or act diffrent and. Pets know so you need to adjust your life and learn how to deal with pets comeing up to you
#1419972
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