New Reviewer

Unprofessional action

I'm not sure if corporate is aware of this or not but your store in Cambridge, Ohio is taking customers hats from Tractor Supply and exchanging them for Rual King hats. This is a very immature and unprofessional action. They have an entire wall in their break room of...
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2 comments
#2148905

Don’t get so offended loser. This happens all the time in business.

Pharmacies will give away perks if you bring a competitor’s prescription bottle in and have it filled. Wireless companies will pay off your contract if you switch carriers at times.

About ten years ago Comcast gave great deals if you gave them your satellite dish. No big deal for something as insignificant as a hat.

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ID
#3415522 Review #3415522 is a subjective opinion of poster.
Location
Indiana, Pennsylvania
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Poor service

I buy a pallet of commody blend cattle feed every month. The last three times I've waited 30 to 55 minutes to get loaded, this is ridiculous. Yesterday 3 10 22 I paid cashier at 3:20 and I got loaded at 4:15. I was supposed to be somewhere at 4:00. Needless to say, I didn't make. This is not a way to treat a customer who just spent $320. If I run a buseness and someone just bought $320 worth of feed or anything I would load it promptly. This was at the Martinsville Va store. Ticket no.75561 cashier 76627 register 3. This is just not right.....
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1 comment
#2165199

So go elsewhere where the service is to your liking.

ID
#3399170 Review #3399170 is a subjective opinion of poster.
Location
Rocky Mount, Virginia
Cons
  • Poor service
Preferred solution
Treat customer with a little respect......

Reduced cash back.

Was getting 5% back when using my Harvest card at Rural King now as of January 1st am only getting 2% on the new and "improved" cash back plan.
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ID
#3335190 Review #3335190 is a subjective opinion of poster.
Location
Chicago, Illinois

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Poor delivery

Rural King - Poor delivery
Ordered a gun from rural king. They addd a 12 dollar delivery fee. So I bot a rural king product after they solicited my business via e mail. They shipped it on their own truck from their own Warehouse to their own store. This is a 300 mile trip. Shipped on January 28th.today is February 8th. Its still out there somewhere. Poor service, poor attitude from customer service and Im out 12 dollars on an $ 800.00 purchase. Thats just plain bad.

User's recommendation: Shop elsewhere.

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ID
#3324458 Review #3324458 is a subjective opinion of poster.
Pros
  • Have always enjoyed rural king store shopping
Cons
  • Fail to deliver
Loss
$12
Preferred solution
Price reduction
New Reviewer

My order not received from 1/13/22

Not receiving my order on 1/13/22xxxxxxxxxxxxxxxxxxxxxxxxx Order number004648***-* Shipped to my address: 385 W Ross St. Troy, Ohio 45373 Shipped Via: Fed Ex
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ID
#3270886 Review #3270886 is a subjective opinion of poster.
Location
Troy, Ohio
Loss
$38
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Poor service

I was at the front Royal location I can tell management changed the store is in shambles back in the farm area up to a few weeks ago was straight and organized now is crap I slipped on the ice twisted my ankle the one little girl that was back here always was happy and...
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ID
#3230022 Review #3230022 is a subjective opinion of poster.
Location
Front Royal, Virginia
Preferred solution
Apology
New Reviewer

Bad service

I was working on purchasing a Tractor on the Rural King in front Royal Virginia could not get them to return my phone call about the tractor ended up going to another store and purchase in the same tractor what I added a 3 Trip to my purchase and pick up I was extremely unhappy and got no satisfaction out of the store.The store in Wytheville Va was great I wish I couldve got that service in the Royal store but I did not.

User's recommendation: Do not try to buy a tractor in the Front Royal store.

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ID
#3183309 Review #3183309 is a subjective opinion of poster.
Location
Strasburg, Virginia
Pros
  • Like the stores merchandise
  • Good products
Cons
  • Bad customer service
Preferred solution
Help with the tractor delivery because it now became a three hour trip

To talk to a person

I saw some boots Muck boots on salefor$89.99 went to the website and they were $99.00 then I found out I couldnt buy them unless they were delivered to a store. I live in Louisiana there are no stores here . So I cant buy those boots that sucks why advertise if you cant sell them

User's recommendation: Live near a store.

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ID
#3163076 Review #3163076 is a subjective opinion of poster.
Location
Lake Charles, Louisiana
Preferred solution
The boots

Problem with order and customer service

This happened in September and as of December 11th awaiting reply as to why they cancelled my order. Store had no answer and called their support desk and a ticket was opened. No response

User's recommendation: Shop elsewhere.

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ID
#3146635 Review #3146635 is a subjective opinion of poster.
Location
Seymour, Tennessee

Hung up on when I wanted to cancel order

I had a large online order (over $1000) that was supposed to be tax exempt and I was charged tax. I wanted to cancel and reorder before renting a truck to pick up these goods. The store manager where the order was being processed hung up on me. I tried to call back and was put on hold. I may have to do a chargeback on my credit card.

User's recommendation: Steer clear of Rural King.

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ID
#3099094 Review #3099094 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania

Tax exempt Not honored

I was as of last year tax exempt. Now your system doesnt allow it. I own more farm then last year still farm and your system doesnt allow me tax exempt

User's recommendation: Shop where exemptions can be purchased.

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ID
#3068191 Review #3068191 is a subjective opinion of poster.
Location
Solsberry, Indiana

Tax exempt

I as of last year had a tax exempt form and used at rural king. Due to the stores new computers I was no longer exempt. Ive tried several times to reinstall but it wont let me. What the *** is wrong. I own the same farm with even more land

User's recommendation: Shop somewhere that people care.

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ID
#3068174 Review #3068174 is a subjective opinion of poster.
Location
Solsberry, Indiana

Rude Management

All the managers are rude and really don't care about customers all they try to do is push some kind of rip off credit card

User's recommendation: Get decent manager stop with the credit ard.

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ID
#2897593 Review #2897593 is a subjective opinion of poster.
Location
Danville, Indiana
New Reviewer

Gun unsafe

The gun was supposed to be a semi auto and is missing parts and did not function properly, causing the gun to be a glorified pump shot gun

User's recommendation: Do your research.

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ID
#2819884 Review #2819884 is a subjective opinion of poster.
Location
Greensburg, Indiana
Pros
  • Easy shopping
Loss
$651
Preferred solution
Fix the gun or replace the gun
New Reviewer

My tax exempt information is gone from your new system.

All phone numbers give the same recording. No one ever answers. How can I get this resolved if no one answers. Poor customer complaints service.

User's recommendation: Be cautious of your personal information.

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ID
#2779297 Review #2779297 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania