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Rural King - Not able to get my rebate

1.0
Details
purchased 2.5 gallon jug of rottella diesel oil went to rebates filled out the frst step pushed next and it goes to a blank page tried several times---not fair

User's recommendation: beware.

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ID
#1915372 Review #1915372 is a subjective opinion of poster.
Location
Shelbyville, Kentucky
Loss
$10
Preferred solution
Price reduction

Rural King - Complaint on service

1.1
Details
Rural King of Pikeville Kentucky has allowed 2 employees testing positive for Coronavirus to continue working.

User's recommendation: Absolutely do not *** go in that store!

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ID
#1905920 Review #1905920 is a subjective opinion of poster.
Location
Coal Run Village, Kentucky
Preferred solution
Q

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Rural King - Complaint on service

1.0
Details
I was at the Columbus Indiana store today and a employee was pushing in carts and nobody cleaned them there was no hand sanitizer out and I ask 2 employees for help and was told they didn't have time to help me the store was dirty and I will NOT go back to that store again i will take my business to tractor supply
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ID
#1905693 Review #1905693 is a subjective opinion of poster.
Preferred solution
Apology

Rude associates at Shelbyville Ky Rural King

3.4
Details
Let me start by saying I have always loved Rural King. I love the country environment, and the products they sell. However, I do not want to go there due to the way they treat the customers during the pandemic. The store manager Christie and the associate at the door screening people as they go in, are so rude. Please learn to be kind. It would make things so much better in an already stressful situation. Please stop with the yelling and the hatefulness. Its really ugly.

User's recommendation: Go to Tractor Supply.

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ID
#1905385 Review #1905385 is a subjective opinion of poster.
Location
Frankfort, Kentucky
Preferred solution
I just want them to treat people nicely and understand that times are hard for everyone now.

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Verified Reviewer

Rural King - Refund

3.0
Details
I tried to call for a refund couldn't wait 4 hrs on the phone. Called early in the morning when they opened up, they are taking emails. I emailed them 2 hrs ago. No efficiency in refunds. If you have to get a refund, make sure you give it 2 weeks before you can reach them. Terrible

User's recommendation: instore credit.

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ID
#1904571 Review #1904571 is a subjective opinion of poster.
Product
Smith And Wesson Pistol
Pros
  • Good place to buy what i want
Cons
  • Refund still not there and been a month and a week
Loss
$919
Preferred solution
Full refund

Rural King - Notice a review of my local RK

5.0
Details
I would not judge the whole store by a jerk at the gun counter. I love the store, and crossed paths with a rude lady at the customer service desk once, but everyone else has always been helpful and friendly. Never been to the gun counter though. If you need help at the Morganton store ask for Joe back in tractor and equipment sales, he is the best, returned a call while on his lunch break to answer a question I had. Most of their employees seem to love their jobs, and it shows. I usually have my dog with me so that help cheer people up though.

User's recommendation: Don't let someone else's bad mood get you down.

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ID
#1897648 Review #1897648 is a subjective opinion of poster.
Location
Lenoir, North Carolina
Service
Rural King Customer Care

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Rural King - Money not refunded to my account

1.0
Details
No one answered ans I lost my money
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ID
#1892400 Review #1892400 is a subjective opinion of poster.
Location
Butler, Pennsylvania

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Rural King - Never got part

5.0
Details
Ordered part on wednesday morning at 10 and 2 1/2 days later on second attempt they said it was on backup order and would have to cancel it.Nice of them to let me know as website said they had it in stock Wouldn`t order from them again and told them so if they even care.

User's recommendation: Don`t try to buy from them.

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ID
#1890057 Review #1890057 is a subjective opinion of poster.
Service
Rural King Shipping Service
Pros
  • Good website

Rural King - Black listed for a gun

My ex-girlfriend who was living with me tried to surprise me and buy me a shotgun for Christmas i don't know details but now my adress black listed i talked to manager he said would get back with me that day or following day. He didn't i tried calling left message for him to get back with me he still hasn't
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ID
#1889572 Review #1889572 is a subjective opinion of poster.
Preferred solution
Make my purchase
The bathroom in rural king is a JOKE. OMG THE SMELLS AN LOOKS LIKE A OUTHOUSE. GROSS . ITS THE RURal KING IN EVANSVILLE INDIANA, 47720 #34 2800NORTH ST. JOSEPH WEST. I WAS THERE. 4 /22/20 12:37 PM
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ID
#1892136 Review #1892136 is a subjective opinion of poster.

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Rural King - Complaint

4.7
Details
Your Cross Lanes, West Virginia store has had no Victor Allen Lattes for almost two weeks. The shelves are bare. Asked an employee about it and she said several had complained about it.
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ID
#1885455 Review #1885455 is a subjective opinion of poster.
Product
Rural King Store Facility
Pros
  • Diversity of products
Preferred solution
Deliver product or service ordered

Rural King - Dangerous store. Attempted murder

2.0
Details
The employees do not keep proper distance They ignore us The other customers do not keep distance and store does not enforce On exiting store they did not want me to use a safe and clear exit, instead insisted I use an exit crowded ( my current standards) by other hi Ans. At 69 years old, I insist that you shut down your Gainesville store online sales for I store pickup or provided safe environment Your store is not providing clean situations. Your touch screens are a kiss of death!

User's recommendation: Stay away!

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ID
#1880686 Review #1880686 is a subjective opinion of poster.
Location
Gainesville, Florida

Rural King - On the phone waitng for 3 hours and 30 minuts too talk to customer service.

2.0
Details
I receive an order today by mail from them and not all my order was there for the second time. The first time I talk to them they said that the warehouse in Ohio didn't have all the merchandise I order. That the warehouse Indiana has the west of my order in-stock. 04/02/2020 I place an order online the web site said all 22 cans of the wet cat food In stock. 04/11/2020 I received 4 cans then today 04/18/2020 I received 10 cans today. SO where are the other 8 cans of wet cat food I order???????????????????????

User's recommendation: DON"T BUY FOOD FOR YOUR PET ON LINE!! THEY COULD BE STARVING BY THE TIME YOU GET YOUR ORDER!!!!

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ID
#1877503 Review #1877503 is a subjective opinion of poster.
Preferred solution
I want the rest of my order

Rural King - Not receiving my order, and impossible to get any results and answers from their complaint department

1.0
Details
I was shorted most of order because the tornado in Jonesboro Ar destroyed the shipping tags and it eas shipped back their office in Champaign ILL. I must have sent ten emails and waited on the phone for hours and when I got close to getting a rep , I was hung up on. It is the worst shipping department in the world they are to incompetent to spell their names. So if you want to buy something ,do yourself a favor and dont buy from Rural King. They suck

User's recommendation: Don’t buy from them.

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ID
#1877043 Review #1877043 is a subjective opinion of poster.
Cons
  • Shipping
  • Corporate customer service
Loss
$200
Preferred solution
Deliver product or service ordered
I went to Rural King to look for a lawn aerator. I was wearing gloves that I had just sanitized prior to entry. A staff person inside the entrance door motioned me to take a shopping cart. I then explained that I did not need one because I was looking for Lawn Aerators...
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1 comment
Anonymous
#1858398

Went to rural king this past sat, is Lorain Ohio. Health department needs to see this..

ID
#1873340 Review #1873340 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution