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2.1
Details
I ordered a Sig p365, which due to store policy, I was not allowed to touch when it came in. They literally walk you to the front door, then hand you your gun outside. I get home, and upon opening the case, find that they sent me the wrong model (ordered one with...
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ID
#1627570 Review #1627570 is a subjective opinion of poster.
Location
Morristown, Tennessee

Rural King - Did not receive exile battery rebate

2.3
Details
7 dollar 50 cent rebate on expose lawnmower not received
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ID
#1612293 Review #1612293 is a subjective opinion of poster.
Location
Perry, Indiana
Service
Rural King Rebate
Pros
  • Low price
  • Rural king has great prices if in stock
Cons
  • Staff poor

Rural King - Employee complaint

1.9
Details
I was in the rural king store in farmington mo. There was a employee named stephanie sitting on a box reading a book in the chicken aisle. Also another employee named Dakota was standing there talking to her. I mention the chickens didn't have any water and one was dead. She said ok i will take care of it. Then she continues to talk with the employee. She needs to be fired. How can management pay someone that is not doing anything? Management not taking care of the problem.
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ID
#1510508 Review #1510508 is a subjective opinion of poster.
Location
Saint Francois, Missouri

Rural King - No response

1.9
Details
No one ever contacted me back
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ID
#1495769 Review #1495769 is a subjective opinion of poster.
Service
Rural King Manager
Reason of review
Poor customer service

Rural King - Extremely rude

1.5
Details
I called customer service explaining to them that i am looking for a product (sku40700014) and have been unaboe to find any locally. The very rude lady i spoke with told me that i could get 5 bags from a store that is 3 hours round trip away or 100 bags from a store that is about 7 hours round trip away. I asked her if there was a store to store transfer and she stated no. I asked if there was anyone i could speak with about that and she stated there was noone to talk to about changing a store policy.i shop at rural king about 2 times a week, spending close to 100 dollars each time and her stating that customer service was the corporate office and not letting me speak to a supervisor was very unprofessional. The wood pellets i am looking for is the only way we heat our home and another customer bought the last 2 pallets that have been shipped to our store. It is 8 degrees outside and i have no heat in my home. If i am unable to get these pellets i will have no heat in my home for the next 7 days that it is to be around -3 degrees outside all week.
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ID
#1485482 Review #1485482 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - Purchase a firearm

1.7
Details
Went to pick up a layaway firearm was blocked from their system due to someone else having the same name.called corp office spike with mrs Adams who was terribly rude and told me in so mamy words dodnt care if i shopped there.needless to say they have lost a very good customer. And word of mouth is the worst.ill make sure to let everyone i come in contact with how rual king treats its customers!!!! So very disappointed. The smiths
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ID
#1480145 Review #1480145 is a subjective opinion of poster.
Location
Leesburg, Florida
Service
Rural King Customer Care
Reason of review
Order processing issue

Rural King - Do not order online

1.5
Details
Ordered grill in Nov for Xmas gift, still havent received as of Feb. No response from them. Had to call to cancel today since they have my payment info. Rep. was pleasant but no apology or explanation.
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ID
#1476204 Review #1476204 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue

Rural King - Absolutely the worst online purchase experience of any company I have ever encountered and you would think I'd have learned from last year at this time!!

1.7
Details
Do you have 35 - 60 minutes to hold on the phone for a $10 purchase? Rural King bets not and their profit margins just increased! Ever checked status of your order and it shows complete; only to complain and then find your item is out of stock! How about you pay with a gift card and the robo reply says they will refund my PayPal account. Have you ever noticed shopping online with this company that size is not an option. The item might be listed 10 different times and I'm sure each listing is a different size, but how are we to differentiate? I have been burned 2 years in a row and have learned my lesson! Would someone please tell my fiancé to stop buying me RK gift cards? Seriously, this company has horrible online shopping! Since I believe there is no validity in anonymity, I'm John Martin from Fort Wayne, IN. You're frustration is not worth the savings when dealing with Rural King!!!
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ID
#1430746 Review #1430746 is a subjective opinion of poster.
Location
Muncie, Indiana
Service
Rural King Shipping Service
Reason of review
Order processing issue

Rural King - Terrible

1.6
Details
I was unable to get anyone to answer the phone i tried 4 times with NO success. TERRIBLE customer service. You should be ashamed
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ID
#1418078 Review #1418078 is a subjective opinion of poster.
Location
Tampa, Florida
Service
Rural King Customer Care
Cons
  • Customer service
Reason of review
Poor customer service

Rural King - Rk guns dont do it!!!

1.9
Details
First 2/ 5 days. To do order.Then 7/10 days .Then 2 weeks or longer i got fed up with run around.When canceld my order they were nasty.and todate no refund.
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ID
#1416410 Review #1416410 is a subjective opinion of poster.
Location
Waverly, Ohio
Service
Rural King Customer Care
Reason of review
Order processing issue

Rural King - Deer Hoist Order 11-26-18

2.0
Details
Oder placed and was told 1-2 day shipping. Spoke to a lady yesterday and she told me that the item is being shipped and she would email me back with tracking number! Was not truthful!! Today 12-3 was told my Ofer was canceled!!! Very bad company to do business with!!! Never again!
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ID
#1413171 Review #1413171 is a subjective opinion of poster.
Location
Buffalo, Texas
Service
Rural King Shipping Service
Reason of review
Order processing issue

Rural King - Bad Buisness

1.5
Details
Why did ya'll cancel my order?It says it was canceled per my request. I did not cancel my order. I really wanted this pair of boots and I thought i could do business with Rural King. I tried several times to talk with someone with no answers given for a reason it was canceled. I did not cancel my order.I used to want a Rural King in Georgia but with the way this was handled I hope you all never come to Ga.I will make sure everyone knows how rural King handled this. All over a Dang pair of boots that I waited over a week for them just to ship. Then to find out that my ordered had been canceled without my request.Amazon is King!
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ID
#1412995 Review #1412995 is a subjective opinion of poster.
Location
Rome, Georgia
Service
Rural King Customer Care
Cons
  • How management treat customers
Reason of review
Poor customer service
Loss
$75
Preferred solution
Let the company propose a solution
2.2
Details
RK online purchase of item listed as in stock,placed order no communication status of item, contacted cust service chat unhelpful waste of time 0 zero help placed order 11/11/18 todays date 11/18/18 RK site still lists item in stock ready to ship? go to lookup order...
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ID
#1402975 Review #1402975 is a subjective opinion of poster.
Location
Norwich, New York
Service
Rural King Shipping Service
Cons
  • Deception rk online web site products not in stock ready to ship
Reason of review
Order processing issue
Loss
$30
Preferred solution
Let the company propose a solution
2.0
Details
Rural King - Dont order online.
Rural King - Dont order online.
We dont have any in our state, but I ordered 6x of the 39 drawer Stack-on organizers because they were 40% cheaper than Amazon even with shipping, didnt want my credit card number on file with a store im probably not going to do business with again, so i checked out...
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ID
#1387297 Review #1387297 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue
Loss
$150
Preferred solution
Deliver product or service ordered

Rural King - Extremely poor management

2.1
Details
I have been a customer of this store for many years. The last couple years you no longer carry hardly anything in stock none of your staff knows anything about anything I tried to get some salt today they looked at me like I was from Mars it would be a great place for a farm store somebody needs to get ahold of what's Happening Here in Champaign my friends are leaving for Farm & Fleet and so am I I'm sitting in their parking lot now getting what you guys don't have again
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ID
#1379929 Review #1379929 is a subjective opinion of poster.
Location
Champaign, Illinois
Product
Rural King Store Facility
Reason of review
Poor customer service