Rating: 2 Stars Clear all filters (71 of 683 reviews match)
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Rural King in Tampa, Florida - Terrible

1.5
Details
I was unable to get anyone to answer the phone i tried 4 times with NO success. TERRIBLE customer service. You should be ashamed
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Review
#1418078 Review #1418078 is a subjective opinion of poster.
Cons
  • Customer service
Reason of review
Poor customer service

Rural King in Waverly, Ohio - Rk guns dont do it!!!

1.8
Details
First 2/ 5 days. To do order.Then 7/10 days .Then 2 weeks or longer i got fed up with run around.When canceld my order they were nasty.and todate no refund.
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#1416410 Review #1416410 is a subjective opinion of poster.
Reason of review
Order processing issue

Rural King in Buffalo, Texas - Deer Hoist Order 11-26-18

2.0
Details
Oder placed and was told 1-2 day shipping. Spoke to a lady yesterday and she told me that the item is being shipped and she would email me back with tracking number! Was not truthful!! Today 12-3 was told my Ofer was canceled!!! Very bad company to do business with!!! Never again!
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#1413171 Review #1413171 is a subjective opinion of poster.
Reason of review
Order processing issue
1.6
Details
Why did ya'll cancel my order?It says it was canceled per my request. I did not cancel my order. I really wanted this pair of boots and I thought i could do business with Rural King. I tried several times to talk with someone with no answers given for a reason it was...
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Review
#1412995 Review #1412995 is a subjective opinion of poster.
Cons
  • How management treat customers
Reason of review
Poor customer service
Loss
$75
Preferred solution
Let the company propose a solution
Tags
  • Rural King Ripoff
2.2
Details
RK online purchase of item listed as in stock,placed order no communication status of item, contacted cust service chat unhelpful waste of time 0 zero help placed order 11/11/18 todays date 11/18/18 RK site still lists item in stock ready to ship? go to lookup order...
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Review
#1402975 Review #1402975 is a subjective opinion of poster.
Cons
  • Deception rk online web site products not in stock ready to ship
Reason of review
Order processing issue
Loss
$30
Preferred solution
Let the company propose a solution
2.0
Details
Rural King - Dont order online.
Rural King - Dont order online.
We dont have any in our state, but I ordered 6x of the 39 drawer Stack-on organizers because they were 40% cheaper than Amazon even with shipping, didnt want my credit card number on file with a store im probably not going to do business with again, so i checked out...
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Review
#1387297 Review #1387297 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$150
Preferred solution
Deliver product or service ordered

Rural King in Champaign, Illinois - Extremely poor management

1.9
Details
I have been a customer of this store for many years. The last couple years you no longer carry hardly anything in stock none of your staff knows anything about anything I tried to get some salt today they looked at me like I was from Mars it would be a great place for a farm store somebody needs to get ahold of what's Happening Here in Champaign my friends are leaving for Farm & Fleet and so am I I'm sitting in their parking lot now getting what you guys don't have again
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#1379929 Review #1379929 is a subjective opinion of poster.
Reason of review
Poor customer service
2.3
Details
I ordered a shotgun from RKguns on September 23rd 2018 and had it delivered to the the Crystal River, Florida store. It arrived at the store on October 2nd. I went there the same day, filled out the paperwork and left the store. I waited for them to call me to go pick...
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Review
#1378345 Review #1378345 is a subjective opinion of poster.
Reason of review
Order processing issue
2.0
Details
During a return of ill-fitting, mis-sized work jeans , despite presenting the receipt and credit card from the day before purchase and the items still in same condition as when purchased with all tags in place and none worn, the customer service rep asked for my...
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Review
#1377964 Review #1377964 is a subjective opinion of poster.
Cons
  • Having my drivers license bar code scanned
Reason of review
theft of personal information
Preferred solution
prove to me my personal information from my driver's license is completely deleted from any Rural King connected data base and stop doing this.

Rural King - Not real sure

1.7
Details
I have been told there is possibility of a friend of mine picture being posted up in your store.. i would like to know ,and what does it consists of if anything is posted about her in your store.
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Review
#1348121 Review #1348121 is a subjective opinion of poster.