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Rural King - Do not order online

1.6
Details
Ordered grill in Nov for Xmas gift, still havent received as of Feb. No response from them. Had to call to cancel today since they have my payment info. Rep. was pleasant but no apology or explanation.
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Review
#1476204 Review #1476204 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue
2.2
Details
Rural King - To report a employee that was really rude to me and my 4 year old son
Rural King - To report a employee that was really rude to me and my 4 year old son
Hello I went into my local store in Washington pa and a manager named Sara was being extremely rude and acting very unprofessional when I a went in to exchange a toy that my 4yr son got from Christmas... and the toy cost 49.98$ and all they wanted to do was give me...
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4 comments
Anonymous
#1628827

Dude, it is a ghastly error to publish your personal info on an open internet website forum ! The store in question is the LAST one who will ever read this post but thousands of others including the worst of internet pathogens will read it and are now intimately familiar with you.

Is that your intention ?

I doubt it. You have a 4 year old that you must protect and putting yourselves into a public forum over $20 is insane.

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Review
#1436835 Review #1436835 is a subjective opinion of poster.
Service
Rural King Manager
Reason of review
Return, Exchange or Cancellation Policy
1.7
Details
Do you have 35 - 60 minutes to hold on the phone for a $10 purchase? Rural King bets not and their profit margins just increased! Ever checked status of your order and it shows complete; only to complain and then find your item is out of stock! How about you pay with a...
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Review
#1430746 Review #1430746 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue

Rural King in Tampa, Florida - Terrible

1.5
Details
I was unable to get anyone to answer the phone i tried 4 times with NO success. TERRIBLE customer service. You should be ashamed
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Review
#1418078 Review #1418078 is a subjective opinion of poster.
Service
Rural King Customer Care
Cons
  • Customer service
Reason of review
Poor customer service

Rural King in Waverly, Ohio - Rk guns dont do it!!!

1.8
Details
First 2/ 5 days. To do order.Then 7/10 days .Then 2 weeks or longer i got fed up with run around.When canceld my order they were nasty.and todate no refund.
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Review
#1416410 Review #1416410 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Order processing issue

Rural King in Buffalo, Texas - Deer Hoist Order 11-26-18

2.0
Details
Oder placed and was told 1-2 day shipping. Spoke to a lady yesterday and she told me that the item is being shipped and she would email me back with tracking number! Was not truthful!! Today 12-3 was told my Ofer was canceled!!! Very bad company to do business with!!! Never again!
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Review
#1413171 Review #1413171 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue
1.6
Details
Why did ya'll cancel my order?It says it was canceled per my request. I did not cancel my order. I really wanted this pair of boots and I thought i could do business with Rural King. I tried several times to talk with someone with no answers given for a reason it was...
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Review
#1412995 Review #1412995 is a subjective opinion of poster.
Service
Rural King Customer Care
Cons
  • How management treat customers
Reason of review
Poor customer service
Loss
$75
Preferred solution
Let the company propose a solution
Tags
  • Rural King Ripoff
2.2
Details
RK online purchase of item listed as in stock,placed order no communication status of item, contacted cust service chat unhelpful waste of time 0 zero help placed order 11/11/18 todays date 11/18/18 RK site still lists item in stock ready to ship? go to lookup order...
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Review
#1402975 Review #1402975 is a subjective opinion of poster.
Service
Rural King Shipping Service
Cons
  • Deception rk online web site products not in stock ready to ship
Reason of review
Order processing issue
Loss
$30
Preferred solution
Let the company propose a solution
2.0
Details
Rural King - Dont order online.
Rural King - Dont order online.
We dont have any in our state, but I ordered 6x of the 39 drawer Stack-on organizers because they were 40% cheaper than Amazon even with shipping, didnt want my credit card number on file with a store im probably not going to do business with again, so i checked out...
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Review
#1387297 Review #1387297 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue
Loss
$150
Preferred solution
Deliver product or service ordered

Rural King in Champaign, Illinois - Extremely poor management

1.9
Details
I have been a customer of this store for many years. The last couple years you no longer carry hardly anything in stock none of your staff knows anything about anything I tried to get some salt today they looked at me like I was from Mars it would be a great place for a farm store somebody needs to get ahold of what's Happening Here in Champaign my friends are leaving for Farm & Fleet and so am I I'm sitting in their parking lot now getting what you guys don't have again
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Review
#1379929 Review #1379929 is a subjective opinion of poster.
Product
Rural King Store Facility
Reason of review
Poor customer service