On a gun order

Ordered a gun it was Supposed to ship in 7 to 10 days it was 14 days and I called and they said will be a few more days.The day it was supposed to ship they called and said the order was canceled by Royal king by accident.I had to call re-order the gun and I complained about that they told me it would ship in 3 to 4 days it took two weeks for me to receive the gun. I spent five hours on the phone calling about this gun . I think Royal kings a shouldve done more for me on this order.
View full review
1 comment
#1800348

I had the same problem. I ordered during a Black Friday sale and they told me they had a big response to the sale so processing will take a few days.

Called back and they didn't know why it was taking so long but they were going to check on it.

After several calls my order was cancelled because they were out of stock and the sale was over. They are not reputable in any way.

ID
#1749050 Review #1749050 is a subjective opinion of poster.
Location
North Franklin, Pennsylvania

Go to Tractor Supply Co.

Hold time exceeding 1 hour, then NO CUSTOMER SERVICE. Can't find a $100 order placed 17 days ago. Won't return email. Taking it to state A.G. Fraud dept.
View full review
ID
#1735681 Review #1735681 is a subjective opinion of poster.
Location
Chester Springs, Pennsylvania

Keep your eyes open

I was just at your Huber heights store returning an item when two African Americanyouths were walking towards the exit, the cashier asked one of the young men for as receipt for a coat he had on he told cashier he bought it else where. He proceeded to walk out the front door ,she called for a manager who never should up the youths walked out the door and two others followed a couple of moments after wards. Ridiculous ....
View full review
ID
#1730575 Review #1730575 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
New Reviewer

Customer service

Can not get anyone to answer phone 6 attempts, 2 numbers also 2 emails with no response. Want to buy RK36 tractor had questions can't get. The tracktor is top of my list out of 4 brands, but serve??? might kill the deal.
View full review
ID
#1679798 Review #1679798 is a subjective opinion of poster.
Location
Dothan, Alabama
Pros
  • Undecided
Cons
  • Customer service is very lacking
Reason of review
Poor customer service

I went through their hiring process with a interview.