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Rural King - About a refund i am due

2.9
Details
I was told yesterday, June 1, 2018 that customer service was working on my refund. STILL NO REFUND or email about it. I asked, Rob, at the Mattoon store if i was going to get some sort of receipt to show im due a refund. He told me NO because customer service was working on it right then. This is BAD business practice!!! Watch your front area cameras and you will see that i left with NO JEANS last night. Tina Francisco 941-536-5891 2531 IL Rte 16 E Pana Il 62557
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Review
#1270455 Review #1270455 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Rural King in Kokomo, Indiana - No air conditioning

2.9
Details
There is no air conditioning in your store its been broke since last year. Your employees shouldnt have to work in those conditions. Your customers should have to deal with it either.
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Review
#1265518 Review #1265518 is a subjective opinion of poster.
Reason of review
Damaged or defective

Rural King - Job opportunity

3.3
Details
Trying to find someone that knows what's going on in the company, I'll keep trying.
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Review
#1264782 Review #1264782 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application

Rural King - Unethical

2.8
Details
I ordered a part via their website on a Friday morning, and by the following Tuesday it still had not shipped. I had called and emailed to cancel my order, but they refused to cancel it, even though it wasn’t shipping until 2 days later (on Thursday). This is so wrong, and terrible customer service. So now, I have to pay for delivery both ways, and a 20% restocking fee. Never again!!!
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Review
#1262711 Review #1262711 is a subjective opinion of poster.
Reason of review
Order processing issue
2.7
Details
Rural King - Dirty store
Rural King - Dirty store
Rural King - Dirty store
Rural King - Dirty store
Rural King - Dirty store
Rural King - Dirty store
Rural King - Dirty store
Rural King - Dirty store
Rural King - Dirty store
Rural King - Dirty store
went in to store# 77 in Greenville ohio store is always in a dirty dishambled state.. I took some pics nd sent them to RK facebook account at which time they sent the pics and the complaint to the store manger at which that the manager shared my identity with all the...
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3 comments
Anonymous
#1747084

Feel ya! had a situation with ViaSat internet was told id receive a call from corp. never happened they just don't care and its us little people that's maken them all" fat cats" there she blows!

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Review
#1239801 Review #1239801 is a subjective opinion of poster.
Cons
  • No professionalism no costomer care
Reason of review
Poor customer service
Tags
  • Bad corporate policy
3.0
Details

Update by user Apr 21, 2018

We purchased a $300 lawn mower from Rural King in Winchester and decided that we didn't need it so we returned it to the Rural King in Shelbyville with the receipt we paid $300 cash and when we returned it they told us they have to mail us a check as they cannot return...

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Review
#1238276 Review #1238276 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
3.0
Details
In the Gainesville location we drove from Keystone fl its our first time.We were excited to see great products but freaking prices on them!Everything i wanted had no price on the box or package or on the shelves,I asked other customers is it me of this stuff thrown...
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Review
#1237185 Review #1237185 is a subjective opinion of poster.
Reason of review
Pricing issue
2.7
Details
bought new battery 2 week dead as a hammer . Had to have one that night replaced it with another from other store. next time to rural king tried to return it in exchange for another battery I needed . sorry only can exchange it for the battery like I had bought I...
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1 comment
Anonymous
#1571703

Piano store is going to give you something different than what you originally bought they might replace the item the exact item but they're not going to give you something different. LMAO

Review
#1216631 Review #1216631 is a subjective opinion of poster.
Product
Reason of review
Warranty issue
Loss
$60

Rural King in Clarksville, Tennessee - Check out at store is terrible, don't get any worse

2.7
Details
Last two times i been there, check out was terrible. 40 people in line to check out. I left a buggie full of farm items and walled out, im not going to wait 45- 60 min to check out. It dont get any worst then your store now. You have to improve or lose a lot of busineess.
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Review
#1212819 Review #1212819 is a subjective opinion of poster.
Reason of review
Bad quality
3.1
Details
I have been trying for over 3 months to get my UTV that was purchased there less than a year ago worked on. Several things have happened to it in the few months I have had it. I have contacted our local store several times and am told to keep checking back because they...
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Review
#1201231 Review #1201231 is a subjective opinion of poster.
Cons
  • Service department
  • No urgency from manager
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution
Tags
  • Mis-represented