Rating: 4 Stars Clear all filters (39 of 696 reviews match)
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3.8
Details
It's been well over a month and I requested for a specific model of gloves. When I was in the location the people were little to no help after they saw that the spot was empty but they were still showing some in stock. They were not able to find any more. I was told...
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Review
#1277427 Review #1277427 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Order processing issue
4.2
Details

Update by user Apr 19, 2018

Thanks so much to rural king loss prevention. They were able to fix the problem , which was locally at this store andand reissue a new card...Thanks So Much!

Original review posted by user Apr 18, 2018

Husband received a gift card for Rural King for Christmas, we did not use it right away. A couple months later...
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Review
#1235973 Review #1235973 is a subjective opinion of poster.
Product
Rural King Gift Card
Pros
  • Have always enjoyed rural king store shopping
Cons
  • That there is nothing i can do about the issue
Reason of review
gift card no good
Loss
$40
Preferred solution
Let the company propose a solution
4.3
Details
This last weekend I went to my local Rural King in Monticello, Indiana. I was with my 19 year old son. Later that day him and I were going shooting and I wanted to buy some Tannerite, I didnt know you had to be 21 to purchase and he carried it up and after telling him...
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4 comments
Anonymous
#1513997

So your underage son tries to buy something that you need to be 21+ to buy, and when they don't let him, someone else tires to buy it for him? What do you think walmart would do if it were alcohol?

or tobacco? Common sense people......

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Review
#1226335 Review #1226335 is a subjective opinion of poster.
Service
Rural King Manager
Cons
  • Justin alberta is rude and opinionated
  • Employees tell me he had made sexual advance where not wanted
  • Customer service - very rude
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • management

Rural King - Horrible customer service

3.6
Details
I just left the Rural King in Clarksville Tn and they are by far the rudest workers i have ever incountered. Our cashier Cindy W. Was down right rediculous to me and other customers. She was extremely disrespectful and after years of driving a hour one way to shop and Rural King i will not be going back.
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Review
#1216782 Review #1216782 is a subjective opinion of poster.
Service
Rural King Cashier
Reason of review
Poor customer service
3.8
Details
I think that instead of ignoring complaints about customer service CEO or executive should visit Hartland Mi store and try to buy a gun and see what it really is like to be ignored at the counter while employees BS with someone or get ignored then they will know the...
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Review
#1213237 Review #1213237 is a subjective opinion of poster.
Service
Rural King Customer Care
Pros
  • Store and checkout staff
Cons
  • Employees of gun barn
Reason of review
Poor customer service
Loss
$200
Preferred solution
Just want the customer service fixed

Rural King - Rebate coupon usage

3.6
Details
Why is it that Rural King has a 12% rebate on products you purchase they send you the rebate coupons then when you use their coupon they still charge you taxes on the amount of the coupon when you've already paid the tax once already
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Review
#1201990 Review #1201990 is a subjective opinion of poster.
Product
Rural King Rebate Coupon
Reason of review
Problems with payment

Rural King - Employees are rude

3.7
Details
I went to rural king on collinsville road and a lady who always standing in front instead of doing her job making fun of customers and everytime i go in to buy cat food she wants to start trouble with me and the other employees are rude as well
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Review
#1190851 Review #1190851 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
3.9
Details
Ordered 5 chainsaws. Never received shipping information. Was later told almost 2 weeks later that they do not ship to the location even though it was an option and even after I spoke to someone in shipping before I made the purchase. Received an email after I spoke to...
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Review
#1168294 Review #1168294 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue

Rural King in Lafayette, Indiana - Very unsatisfactory

4.1
Details
Received rual king flier in mail had sell on Hobart welders went store in Lafayette in and was first day of sale and they had no welders to sale called rualking in Frankfort they had three thought if you were going to have sale you would at least have a couple in stock.
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Review
#1136166 Review #1136166 is a subjective opinion of poster.
Service
Rural King Deal
Reason of review
Not as described/ advertised

Rural King in Crystal River, Florida - They don't GAS

3.7
Details
Every time they have the rebate i have to call and almost beg for my money ive spent a least 15000 $ in this store iñ crystal river fl its joke just to get you in the store to buy and boom screw you
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Review
#1129773 Review #1129773 is a subjective opinion of poster.
Service
Rural King Rebate
Reason of review
Order processing issue