Contact Information

Rural King Phone Numbers

Toll-Free Number:

  • (800) 860-8115

Corporate Office:

  • (800) 860-8115

Customer Service:

  • (800) 561-1752
  • (217) 235-7102
  • +3 365 261 9631
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Corporate Office Address:

Rural King
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States

Other Info:

Customer Support Hours
7 Days a Week: 7am - 7pm CST

Help in Social Networks:

Summary of Rural King Customer Service Calls

362 TOTAL
CALLS
78% SUCCESSFUL
CONNECTIONS
02:48 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Rural King to Ask about:

Staff Question:

  • “Complaint on service”
  • “Very rude store manager, poor customer service”
  • “Bad customer service”

Employment Question:

  • “Job”
  • “W2s” , Review # 1474272
  • “W-2”

Request for Information Question:

  • “Can i only use my rural king card at the store or where other visa cards are excepted”
  • “I need to speak to someone about a problem I'm having with at a particular store” , Review # 1588063
  • “Lawn mower questions”

Shipping and Delivery Question:

  • “Item not shipped”
  • “Wrong item” , Review # 1405955
  • “Delivery delay”

Return/ Replace Question:

  • “Return”
  • “Air compressor return”
  • “Failure to return with receipt”

Payments and Charges Question:

  • “Sold rabbits haven’t received payment” , Review # 1420130

Cards Question:

  • “I was excepted for a rural king credit card and wanted to know how long it took to receive it”
  • “Would like to district manager recarding purchas of utv”
  • “Check the amount of my gift card”

Product/ Service Question:

  • “Would like to order a one pound bag of shock for my pool”
  • “Supply a product”
  • “I need to see why I was ripped off MyPay. I was fired and you guys still took out insurance” , Review # 1179171

Activation/ Cancellation Question:

  • “My order was cancelled and refunded”

Account Question:

  • “Account locked”

Refund Question:

  • “Money not refunded to my account”

Other Question:

  • “They are supporters of true America! They are not bowing or squatting to disarming Americans. Brave, courageous and true blue. I want to buy their goods.”
  • “I have fencing material and wood products that I would like to sell”
  • “Inquirie”

Rural King Rating Stats

2.3 out of 5 stars
based on 324 reviews
See all 695 reviews

Rating trend

About

Rural King Return Policy
To read more: https://www.ruralking.com/returns
Rural King Delivery Policy
To read more: https://www.ruralking.com/all-departments/tools-hardware/air-compressors/ir-air-compressors-fs
Rural King Warranty
To read more: https://www.ruralking.com/warranty
Rural King Terms of Service
To read more: https://www.ruralking.com/terms
Rural King Privacy Policy
To read more: https://www.ruralking.com/privacy-policy
Rural King FAQ
To read more: https://www.ruralking.com/faq
Top Rural King Services

Customer Care, Manager, Shipping Service

Top Rural King Products

Website, Gift Card, Store Facility

Rural King Pros and Cons

Pros: Most employees, Undecided, Store overall, Rural king has great prices if in stock, Product selection

Cons: Very rude, Fail to deliver, Customer service - very rude, How they handle complaints, How management treat customers

Summary

Rural King is a privately held company. The company provides farm, home and apparel supplies. Rural King operates in Illinois, Indiana, Ohio, Kentucky, Tennessee, and Michigan. Rural King provides all terrain vehicles, ATV accessories, trailers, tires, batteries, breyer horses, builders tools, building supplies, car care, clothing, collectibles, cooling and heating equipment, a range of different electronics, ignitions, farm chemicals, fluids, general hardware, giftware, home improvement products, sporting goods, garden tools, livestock, machinery, pellet stoves and much more. Rural King is considered to be one of the leading companies in the industry.

Rural King reviews and complaints

Rural King is ranked 42 out of 614 in Supermarkets and Malls category

Area Served

USA

Payment Methods

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Rural King Stats

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