Rural King Phone Numbers and Emails

Toll-Free Number:

  • (800) 860-8115

Customer Service:

  • (800) 561-1752
  • (217) 235-7102

Rural King Contact Information

Rural King Website:

Rural King Help Center:

Corporate Office Address:

Rural King
4216 Dewitt Ave
Mattoon, Illinois 61938
United States

Other Info (opening hours):

Customer Support Hours

7 Days a Week: 7am - 7pm CST

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Rural King Rating Based on 442 Reviews

Rating details

more details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Rural King Customer Service Calls

02:47 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rural King Customer Service?

Staff Question:

  • Report unprofessional action
  • “I paid last year twice to have the 3rd funtion and backhoe installed but the manager doesn't help resolve the problem”
  • “Very bad customer service”

Request for Information Question:

  • “To find out when they will have hollen lops”
  • “Concern”
  • “Question on on my payroll”

Employment Question:

  • “I needmy w2 so i canget my taxes please email them to this email..”
  • “1099”
  • “W2”

Return/ Replace Question:

  • “Battery replacement”
  • “Waiting on check for return”
  • “Acetylene tanks, bought tanks at Vincennes can't swap tanks. They wont order till supply get low on all tanks. The popular one's are gone #4 what every one wants. I've been trying for 3 weeks to exchange it . I paid several hundred $ to be able t”

Shipping and Delivery Question:

  • “Have not received order”
  • “Shipping orders”
  • “Need tracking numbers for items I bought”

Payments and Charges Question:

  • “Pay bill”
  • “Sold rabbits haven’t received payment”
  • “Wanting to kmow where my payment is for rabbits i sold to warrenton store in missouri”

Product/ Service Question:

  • “I would like to speak with a sales representative about possibly supplying you all with pallets of bagged whole corn at your new location coming soon in Hopkinsville, Ky. We are a local Grain Elevator in Pembroke, Ky. (Christian County Grain Co.)”
  • “My tax exempt information is gone from your new system.”
  • “Employee Life Insurance”

Cards Question:

  • “My gift card”
  • “Lost card”
  • “Make a credit card payment”

Activation/ Cancellation Question:

  • “I want to cancel one of my online orders”
  • “I want to cancel my order”
  • “My order was cancelled and refunded”

Refund Question:

  • “Money not refunded to my account”

Account Question:

  • “Account locked”

Other Question:

  • “3 point purchase mishap”
  • “Treated badly”
  • “File a complaint against a store”


Rural King Return Policy
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Rural King Delivery Policy
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Rural King Warranty
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Rural King Terms of Service
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Rural King Privacy Policy
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Rural King FAQ
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Top Rural King Services

Customer Care, Manager, Shipping Service

Top Rural King Products

Gift Card, Store Facility, Facility

Rural King Pros and Cons

Pros: Have always enjoyed rural king store shopping, Product selection, Most employees, Undecided, Employees

Cons: Very rude, How they handle complaints, Poor service, Fail to deliver, Customer service - very rude


Rural King is a privately held company. The company provides farm, home and apparel supplies. Rural King operates in Illinois, Indiana, Ohio, Kentucky, Tennessee, and Michigan. Rural King provides all terrain vehicles, ATV accessories, trailers, tires, batteries, breyer horses, builders tools, building supplies, car care, clothing, collectibles, cooling and heating equipment, a range of different electronics, ignitions, farm chemicals, fluids, general hardware, giftware, home improvement products, sporting goods, garden tools, livestock, machinery, pellet stoves and much more. Rural King is considered to be one of the leading companies in the industry.

Rural King reviews and complaints

Rural King is ranked 88 out of 360 in Supermarkets and Malls category

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