Contact Information

Rural King Phone Numbers

Toll-Free Number:

  • (800) 860-8115

Corporate Office:

  • (800) 860-8115

Customer Service:

  • (800) 561-1752
  • (217) 235-7102
  • +3 365 261 9631
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Corporate Office Address:

Rural King
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States

Other Info:

Customer Support Hours
7 Days a Week: 7am - 7pm CST

Help in Social Networks:

Summary of Rural King Customer Service Calls

339 TOTAL
CALLS
83% SUCCESSFUL
CONNECTIONS
02:48 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Rural King to Ask about:

Staff Question:

  • “Customer service”
  • “Complaint on service” , Review #1485482
  • “Warranty dispute. Bad customer service.” , Review # 1415168

Employment Question:

  • “Job”
  • “W2s” , Review # 1474272
  • “W-2”

Request for Information Question:

  • “I need to speak to someone about a problem I'm having with at a particular store” , Review # 1588063
  • “Lawn mower questions”
  • “Let you now about a store”

Return/ Replace Question:

  • “Return”
  • “Air compressor return”
  • “Failure to return with receipt”

Payments and Charges Question:

  • “Sold rabbits haven’t received payment” , Review # 1420130

Shipping and Delivery Question:

  • “Wrong item” , Review # 1405955
  • “Delivery delay”
  • “Would like to order metal culvert pipe and have it shipped to Radcliff Kentucky store”

Product/ Service Question:

  • “Would like to order a one pound bag of shock for my pool”
  • “Supply a product”
  • “I need to see why I was ripped off MyPay. I was fired and you guys still took out insurance” , Review # 1179171

Cards Question:

  • “Would like to district manager recarding purchas of utv”
  • “Check the amount of my gift card”

Activation/ Cancellation Question:

  • “My order was cancelled and refunded”

Account Question:

  • “Account locked”

Refund Question:

  • “Money not refunded to my account”

Other Question:

  • “Lost a check”
  • “To talk about your help at the Monticello store no complaints just suggestions”
  • “Lawnmower”

Rural King Rating Stats

2.3 out of 5 stars
based on 299 reviews
See all 665 reviews

Rating trend

About

Rural King Return Policy
Rural King Warranty
Rural King Terms of Service
Rural King Privacy Policy
Rural King FAQ
Top Rural King Services

Customer Care, Manager, Shipping Service

Top Rural King Products

Website, Gift Card, Store Facility

Rural King Pros and Cons

Pros: Most employees, Store overall, Undecided, Service in spring hill store, Product selection

Cons: Very rude, Customer service - very rude, This experience, Poor service, Management

Summary

Rural King is a privately held company. The company provides farm, home and apparel supplies. Rural King operates in Illinois, Indiana, Ohio, Kentucky, Tennessee, and Michigan. Rural King provides all terrain vehicles, ATV accessories, trailers, tires, batteries, breyer horses, builders tools, building supplies, car care, clothing, collectibles, cooling and heating equipment, a range of different electronics, ignitions, farm chemicals, fluids, general hardware, giftware, home improvement products, sporting goods, garden tools, livestock, machinery, pellet stoves and much more. Rural King is considered to be one of the leading companies in the industry.

Rural King reviews and complaints

Rural King is ranked 38 out of 604 in Supermarkets and Malls category

Area Served

USA

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Rural King Stats

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Number of Calls

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