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Summary of Rural King Customer Service Calls

139 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
03:03 AVG CALL DURATION
2% ISSUES RESOLVED

Customers Contact Rural King to Ask about:

Return/ Replace:

  • “Failure to return with receipt”
  • “Return”

Shipping and Delivery:

  • “Delivery delay”
  • “Would like to order metal culvert pipe and have it shipped to Radcliff Kentucky store”

Staff:

  • “Warranty dispute. Bad customer service.”

Employment:

  • “W2 tax form”

Cards:

  • “Check the amount of my gift card”

Product/ Service quality:

  • “Supply a product”

Other:

  • “Profiling”
  • “Complaint about store manager in bloomingron and tire damaged at store”
  • “I was placed on a do no sell list”

About Rural King

Top 5 Rural King Services

Manager, Customer Care, Shipping Service, Cashier, Rebate

Top 5 Likes about Rural King

Most employees, Store overall, Service in spring hill store, Most things, Have always enjoyed rural king store shopping

Top 5 Dislikes about Rural King

Very rude, This experience, Management, How they handle complaints, Customer service - very rude

Summary

Rural King is a privately held company. The company provides farm, home and apparel supplies. Rural King operates in Illinois, Indiana, Ohio, Kentucky, Tennessee, and Michigan. Rural King provides all terrain vehicles, ATV accessories, trailers, tires, batteries, breyer horses, builders tools, building supplies, car care, clothing, collectibles, cooling and heating equipment, a range of different electronics, ignitions, farm chemicals, fluids, general hardware, giftware, home improvement products, sporting goods, garden tools, livestock, machinery, pellet stoves and much more. Rural King is considered to be one of the leading companies in the industry.

Rural King reviews and complaints

Rural King is ranked 39 out of 427 in Supermarkets and Malls category

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Products and Services Sold by Rural King