Rural King Contact Information

Toll-Free Number:

  • (800) 860-8115

Corporate Office:

  • (800) 860-8115

Customer Service:

  • (800) 561-1752
  • (217) 235-7102

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Headquarters Address:

Rural King
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States

Other Info:

Customer Support Hours
7 Days a Week: 7am - 7pm CST

Social Networks:

Summary of Rural King Customer Service Calls

241 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
02:42 AVG CALL DURATION
6% ISSUES RESOLVED

Customers Contact Rural King to Ask about:

Staff:

  • “Bad customer service”
  • “Offer my services”
  • “Complaint on service”

Return/ Replace:

  • “Air compressor return”
  • “Failure to return with receipt”
  • “Return”

Request for Information:

  • “Question on on my payroll”
  • “To fill a complate about an issue at a store”
  • “About a refund i am due”

Employment:

  • “Job opportunity”
  • “W2 tax form”
  • “Employment opportunites”

Product/ Service:

  • “Would like to order a one pound bag of shock for my pool”
  • “Supply a product”
  • “I need to see why I was ripped off MyPay. I was fired and you guys still took out insurance”

Payments and Charges:

  • “Sold rabbits haven’t received payment”

Shipping and Delivery:

  • “Delivery delay”
  • “Would like to order metal culvert pipe and have it shipped to Radcliff Kentucky store”

Cards:

  • “Check the amount of my gift card”

Other:

  • “Product availability at local rule King”
  • “Building”
  • “Have got part ofthe promotional add that was advertised 4 weeks ago was told it was gonna be 2 weeks and has been 4 and one of the mangers got *** with me”

Rural King Rating Stats

2.4 out of 5 stars
based on 260 reviews
See all 591 reviews reviews

Rating stats

  1. 92 reviews
  2. 57 reviews
  3. 52 reviews
  4. 32 reviews
  5. 27 reviews

Rating trend

About Rural King

Top 5 Rural King Services

Manager, Customer Care, Shipping Service, Cashier, Rebate

Top 5 Likes about Rural King

Most employees, Undecided, Store overall, Service in spring hill store, Most things

Top 5 Dislikes about Rural King

Very rude, This experience, Poor service, Management, How they handle complaints

Summary

Rural King is a privately held company. The company provides farm, home and apparel supplies. Rural King operates in Illinois, Indiana, Ohio, Kentucky, Tennessee, and Michigan. Rural King provides all terrain vehicles, ATV accessories, trailers, tires, batteries, breyer horses, builders tools, building supplies, car care, clothing, collectibles, cooling and heating equipment, a range of different electronics, ignitions, farm chemicals, fluids, general hardware, giftware, home improvement products, sporting goods, garden tools, livestock, machinery, pellet stoves and much more. Rural King is considered to be one of the leading companies in the industry.

Rural King reviews and complaints

Rural King is ranked 32 out of 453 in Supermarkets and Malls category

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Rural King Stats

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