Contact Information

You can contact the customer service representative of Rural King calling Rural King's helpline phone numbers.

Toll-Free Number:

  • (800) 860-8115

Customer Service:

  • (800) 561-1752
  • (217) 235-7102


  • (800) 860-8115
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Rural King Website:

Rural King Online Chat:

Corporate Office Address:

Rural King
4216 Dewitt Ave
Mattoon, Illinois 61938
United States

Other Info (opening hours):

Customer Support Hours

7 Days a Week: 7am - 7pm CST

Help in Social Networks:

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Rural King Rating Based on 393 Reviews

Rating details

more details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Rural King Customer Service Calls

02:47 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rural King Customer Service?

Staff Question:

  • “Customer service”
  • “The manager of a store took a price tag off of an item I was going to buy and said it was the wrong price”
  • “Complaint on service”

Request for Information Question:

  • “Have a question”
  • “About a product”
  • “Rehire status”

Employment Question:

  • “W2”
  • “Employment”
  • “W2 tax form”

Shipping and Delivery Question:

  • “Item not shipped”
  • “Free shipping”
  • “Wrong item”

Return/ Replace Question:

  • “Return question”
  • “Replacement part”
  • “Return of money”

Payments and Charges Question:

  • “Unauthorized purchase on my Harvest card”
  • “False charge”
  • “Make a payment”

Product/ Service Question:

  • “Trying to buy a tractor but no one at store to help also left phone number also filled out on line build your tractor no has called”
  • “I want to see what the policy is for something tearing up if I work for Royal King and I'm the one that is moving it or something”
  • “It has been eleven working days and two request for an ffl transfer. Still, no gun info.”

Cards Question:

  • “Credit card bill”
  • “Want to get my rewards card”
  • “I was excepted for a rural king credit card and wanted to know how long it took to receive it”

Activation/ Cancellation Question:

  • “I want to cancel my order”
  • “My order was cancelled and refunded”

Refund Question:

  • “Money not refunded to my account”

Account Question:

  • “Account locked”

Other Question:


Rural King Return Policy
To read more:
Rural King Delivery Policy
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Rural King Warranty
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Rural King Terms of Service
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Rural King Privacy Policy
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Rural King FAQ
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Top Rural King Services

Customer Care, Manager, Shipping Service

Top Rural King Products

Website, Gift Card, Store Facility

Rural King Pros and Cons

Pros: Most employees, Have always enjoyed rural king store shopping, Undecided, Product selection, Employees

Cons: Very rude, How they handle complaints, Fail to deliver, Customer service stinks, Customer service - very rude


Rural King is a privately held company. The company provides farm, home and apparel supplies. Rural King operates in Illinois, Indiana, Ohio, Kentucky, Tennessee, and Michigan. Rural King provides all terrain vehicles, ATV accessories, trailers, tires, batteries, breyer horses, builders tools, building supplies, car care, clothing, collectibles, cooling and heating equipment, a range of different electronics, ignitions, farm chemicals, fluids, general hardware, giftware, home improvement products, sporting goods, garden tools, livestock, machinery, pellet stoves and much more. Rural King is considered to be one of the leading companies in the industry.

Rural King reviews and complaints

Rural King is ranked 60 out of 335 in Supermarkets and Malls category

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