Contact Information

You can contact the customer service of Rural King calling Rural King's phone numbers.

Toll-Free Number:

  • (800) 860-8115

Corporate Office:

  • (800) 860-8115

Customer Service:

  • (800) 561-1752
  • (217) 235-7102
  • +3 365 261 9631
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Rural King Website:

Rural King Online Chat:

Corporate Office Address:

Rural King
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States

Other Info:

Customer Support Hours
7 Days a Week: 7am - 7pm CST

Help in Social Networks:

Rural King Rating and Reviews

Rating details

2.4
more details
Customer service
Website
Product or Service Quality
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Rural King Customer Service Calls

435 TOTAL
CALLS
65% SUCCESSFUL
CONNECTIONS
02:48 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Rural King to Ask about:

Staff Question:

  • “Complaint on service”
  • “Bad customer service”
  • “Complaint on HR MANAGER”

Request for Information Question:

  • “About a refund i am due”
  • “Complaint about a store that is not phone necessary precautions during this time”
  • “I need to talk to corporate”

Employment Question:

  • “Employment”
  • “W2 tax form”
  • “Address Change on my W-2”

Shipping and Delivery Question:

  • “Free shipping”
  • “Item not shipped”
  • “Wrong item” , Review # 1405955

Return/ Replace Question:

  • “Return of money”
  • “Return”
  • “To change address”

Product/ Service Question:

  • “It has been eleven working days and two request for an ffl transfer. Still, no gun info.”
  • “Would like to order a one pound bag of shock for my pool”
  • “Work complaint”

Payments and Charges Question:

  • “Customer complaint and overcharged” , Review # 1931809
  • “Sold rabbits haven’t received payment” , Review # 1420130

Website/ Application Question:

  • “Rewards app” , Review # 1952816
  • “To appeal for purchasing a gun. It was undetermined”
  • “Bought a rk37 tractor has a bad leak in rear tire can't seem to get it fixed no one is doing anything I'm not very happy at this point brand new $25,000 tractor that no one wants to fix”

Refund Question:

  • “Money not refunded to my account” , Review # 1892400

Cards Question:

  • “I was excepted for a rural king credit card and wanted to know how long it took to receive it”
  • “Check the amount of my gift card”

Activation/ Cancellation Question:

  • “My order was cancelled and refunded”

Account Question:

  • “Account locked”

Other Question:

  • “Waiting on order placed on 4/28/2020”
  • “Problem with management in a store, sigmahe left up and not honoring it” , Review # 1949803
  • “Store mgr nasty attitude” , Review # 1940666

About

Rural King Return Policy
To read more: https://www.ruralking.com/returns
Rural King Delivery Policy
To read more: https://www.ruralking.com/all-departments/tools-hardware/air-compressors/ir-air-compressors-fs
Rural King Warranty
To read more: https://www.ruralking.com/warranty
Rural King Terms of Service
To read more: https://www.ruralking.com/terms
Rural King Privacy Policy
To read more: https://www.ruralking.com/privacy-policy
Rural King FAQ
To read more: https://www.ruralking.com/faq
Top Rural King Services

Customer Care, Manager, Shipping Service

Top Rural King Products

Store Facility, Website, Gift Card

Rural King Pros and Cons

Pros: Most employees, Product selection, Have always enjoyed rural king store shopping, Undecided, Store overall

Cons: Very rude, How they handle complaints, Fail to deliver, Customer service stinks, Customer service - very rude

Summary

Rural King is a privately held company. The company provides farm, home and apparel supplies. Rural King operates in Illinois, Indiana, Ohio, Kentucky, Tennessee, and Michigan. Rural King provides all terrain vehicles, ATV accessories, trailers, tires, batteries, breyer horses, builders tools, building supplies, car care, clothing, collectibles, cooling and heating equipment, a range of different electronics, ignitions, farm chemicals, fluids, general hardware, giftware, home improvement products, sporting goods, garden tools, livestock, machinery, pellet stoves and much more. Rural King is considered to be one of the leading companies in the industry.

Rural King reviews and complaints

Rural King is ranked 42 out of 321 in Supermarkets and Malls category

Area Served

USA

Payment Methods

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