Rural King Contact Information

Toll-Free Number:

  • (800) 860-8115

Corporate Office:

  • (800) 860-8115

Customer Service:

  • (800) 561-1752
  • (217) 235-7102

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Headquarters Address:

Rural King
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States

Other Info:

Customer Support Hours
7 Days a Week: 7am - 7pm CST

Social Networks:

Summary of Rural King Customer Service Calls

287 TOTAL CALLS
90% SUCCESSFUL CONNECTIONS
02:48 AVG CALL DURATION
6% ISSUES RESOLVED

Customers Contact Rural King to Ask about:

Staff:

  • “Complaint on service”
  • “Customer service”
  • “Offer my services”

Employment:

  • “W2”
  • “Job opportunity”
  • “W2 tax form”

Return/ Replace:

  • “Return”
  • “Air compressor return”
  • “Failure to return with receipt” , Review #1261999

Request for Information:

  • “Let you now about a store”
  • “Question on on my payroll”
  • “To fill a complate about an issue at a store”

Payments and Charges:

  • “Sold rabbits haven’t received payment”

Shipping and Delivery:

  • “Wrong item”
  • “Delivery delay”
  • “Would like to order metal culvert pipe and have it shipped to Radcliff Kentucky store”

Product/ Service:

  • “Would like to order a one pound bag of shock for my pool”
  • “Supply a product”
  • “I need to see why I was ripped off MyPay. I was fired and you guys still took out insurance”

Refund:

  • “Money not refunded to my account”

Cards:

  • “Check the amount of my gift card”

Other:

  • “Wondering why you don't carry the battery my truck needs any more”
  • “Bought a rk37 tractor has a bad leak in rear tire can't seem to get it fixed no one is doing anything I'm not very happy at this point brand new $25,000 tractor that no one wants to fix”
  • “Sales”

Rural King Rating Stats

2.3 out of 5 stars
based on 280 reviews
See all 622 reviews reviews

Rating stats

  1. 100 reviews
  2. 63 reviews
  3. 55 reviews
  4. 35 reviews
  5. 27 reviews

Rating trend

About Rural King

Top 5 Rural King Services

Manager, Customer Care, Shipping Service, Cashier, Rebate

Top 5 Likes about Rural King

Most employees, Undecided, Store overall, Service in spring hill store, Most things

Top 5 Dislikes about Rural King

Very rude, Customer service - very rude, This experience, Poor service, Management

Summary

Rural King is a privately held company. The company provides farm, home and apparel supplies. Rural King operates in Illinois, Indiana, Ohio, Kentucky, Tennessee, and Michigan. Rural King provides all terrain vehicles, ATV accessories, trailers, tires, batteries, breyer horses, builders tools, building supplies, car care, clothing, collectibles, cooling and heating equipment, a range of different electronics, ignitions, farm chemicals, fluids, general hardware, giftware, home improvement products, sporting goods, garden tools, livestock, machinery, pellet stoves and much more. Rural King is considered to be one of the leading companies in the industry.

Rural King reviews and complaints

Rural King is ranked 38 out of 472 in Supermarkets and Malls category

Area Served

USA

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Rural King Stats

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