Contact Information

You can contact the customer service of Rural King by calling at Rural King phone numbers.

Toll-Free Number:

  • (800) 860-8115

Corporate Office:

  • (800) 860-8115

Customer Service:

  • (800) 561-1752
  • (217) 235-7102
  • +3 365 261 9631
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Rural King Website:

Rural King Online Chat:

Corporate Office Address:

Rural King
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States

Other Info:

Customer Support Hours
7 Days a Week: 7am - 7pm CST

Help in Social Networks:

Rural King Rating and Reviews

Rating details

2.4
more details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality

Rating stats

Rating trend

Summary of Rural King Customer Service Calls

403 TOTAL
CALLS
70% SUCCESSFUL
CONNECTIONS
02:48 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Rural King to Ask about:

Staff Question:

  • “Warranty dispute. Bad customer service.” , Review # 1780900
  • “Bad service on horse fieed.....Florida”
  • “Customer service” , Review #1745542

Request for Information Question:

  • “Complaint about a store that is not phone necessary precautions during this time”
  • “I need to talk to corporate”
  • “Can i only use my rural king card at the store or where other visa cards are excepted”

Employment Question:

  • “W2 tax form”
  • “Address Change on my W-2”
  • “W2s” , Review # 1764642

Shipping and Delivery Question:

  • “Item not shipped”
  • “Wrong item” , Review # 1405955
  • “Product never received” , Review #1378393

Return/ Replace Question:

  • “To change address”
  • “Return”
  • “Air compressor return”

Product/ Service Question:

  • “Would like to order a one pound bag of shock for my pool”
  • “Work complaint”
  • “Invoice For work done”

Payments and Charges Question:

  • “Sold rabbits haven’t received payment” , Review # 1420130

Cards Question:

  • “I was excepted for a rural king credit card and wanted to know how long it took to receive it”
  • “Check the amount of my gift card”

Website/ Application Question:

  • “Bought a rk37 tractor has a bad leak in rear tire can't seem to get it fixed no one is doing anything I'm not very happy at this point brand new $25,000 tractor that no one wants to fix”
  • “I have put a app in over a month ago. An i have called HR everyday an left message to check on my app but never receave a answer or a call back. When waverly factory is hiring. No matter what numbers i push no one answers. Please reply back an thank” , Review # 1320405

Activation/ Cancellation Question:

  • “My order was cancelled and refunded”

Account Question:

  • “Account locked”

Refund Question:

  • “Money not refunded to my account”

Other Question:

  • “Disability” , Review # 1856801
  • “Pissed”
  • “Hisun” , Review # 1846915

About

Rural King Return Policy
To read more: https://www.ruralking.com/returns
Rural King Delivery Policy
To read more: https://www.ruralking.com/all-departments/tools-hardware/air-compressors/ir-air-compressors-fs
Rural King Warranty
To read more: https://www.ruralking.com/warranty
Rural King Terms of Service
To read more: https://www.ruralking.com/terms
Rural King Privacy Policy
To read more: https://www.ruralking.com/privacy-policy
Rural King FAQ
To read more: https://www.ruralking.com/faq
Top Rural King Services

Customer Care, Manager, Shipping Service

Top Rural King Products

Website, Store Facility, Gift Card

Rural King Pros and Cons

Pros: Most employees, Product selection, Have always enjoyed rural king store shopping, Undecided, Store overall

Cons: Very rude, How they handle complaints, Fail to deliver, Customer service - very rude, Customer service stinks

Summary

Rural King is a privately held company. The company provides farm, home and apparel supplies. Rural King operates in Illinois, Indiana, Ohio, Kentucky, Tennessee, and Michigan. Rural King provides all terrain vehicles, ATV accessories, trailers, tires, batteries, breyer horses, builders tools, building supplies, car care, clothing, collectibles, cooling and heating equipment, a range of different electronics, ignitions, farm chemicals, fluids, general hardware, giftware, home improvement products, sporting goods, garden tools, livestock, machinery, pellet stoves and much more. Rural King is considered to be one of the leading companies in the industry.

Rural King reviews and complaints

Rural King is ranked 40 out of 322 in Supermarkets and Malls category

Area Served

USA

Payment Methods

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