Rural King Phone Numbers and Emails

Toll-Free Number:

  • (800) 860-8115

Customer Service:

  • (800) 561-1752
  • (217) 235-7102

Headquarters:

  • (800) 860-8115

Rural King Contact Information

Rural King Website:

Rural King Online Chat:

Corporate Office Address:

Rural King
4216 Dewitt Ave
Mattoon, Illinois 61938
United States

Other Info (opening hours):

Customer Support Hours

7 Days a Week: 7am - 7pm CST

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Rural King Rating Based on 431 Reviews

Rating details

2.3
more details
Customer service
Website
Product or Service Quality
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Rural King Customer Service Calls

605 TOTAL
CALLS
02:47 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rural King Customer Service?

Staff Question:

  • “Very bad customer service”
  • “We were shopping for are grandchildren and found a fire truck two seater and price was 169.00 and went home get my truck to Hall it and they said price changed to 469.00 the manager was very rude at the Royal king at Front Royal king and when we went”
  • “Complaint on service”

Request for Information Question:

  • “To find out when they will have hollen lops”
  • “Concern”
  • “Question on on my payroll”

Employment Question:

  • “W2”
  • “Employment”
  • “W2 tax form”

Return/ Replace Question:

  • “Waiting on check for return”
  • “Acetylene tanks, bought tanks at Vincennes can't swap tanks. They wont order till supply get low on all tanks. The popular one's are gone #4 what every one wants. I've been trying for 3 weeks to exchange it . I paid several hundred $ to be able t”
  • “Return question”

Shipping and Delivery Question:

  • “Shipping orders”
  • “Need tracking numbers for items I bought”
  • “Item not shipped”

Payments and Charges Question:

  • “Make payment”
  • “Pay my bill”
  • “Make a payment”

Product/ Service Question:

  • “My tax exempt information is gone from your new system.”
  • “Employee Life Insurance”
  • “Upset store would not sell a damaged item to me”

Cards Question:

  • “Lost card”
  • “Make a credit card payment”
  • “To see if I got appoved for rural kind credit card”

Activation/ Cancellation Question:

  • “I want to cancel one of my online orders”
  • “I want to cancel my order”
  • “My order was cancelled and refunded”

Refund Question:

  • “Money not refunded to my account”

Account Question:

  • “Account locked”

Other Question:

  • “To talk to a person”
  • “To report a employee”
  • “Rural king ka kulal kharab ho gaya hai”

About

Rural King Return Policy
To read more: https://www.ruralking.com/returns
Rural King Delivery Policy
To read more: https://www.ruralking.com/all-departments/tools-hardware/air-compressors/ir-air-compressors-fs
Rural King Warranty
To read more: https://www.ruralking.com/warranty
Rural King Terms of Service
To read more: https://www.ruralking.com/terms
Rural King Privacy Policy
To read more: https://www.ruralking.com/privacy-policy
Rural King FAQ
To read more: https://www.ruralking.com/faq
Top Rural King Services

Customer Care, Manager, Shipping Service

Top Rural King Products

Store Facility, Facility, Website

Rural King Pros and Cons

Pros: Most employees, Have always enjoyed rural king store shopping, Undecided, Product selection, Employees

Cons: Very rude, How they handle complaints, Poor service, Fail to deliver, Customer service stinks

Summary

Rural King is a privately held company. The company provides farm, home and apparel supplies. Rural King operates in Illinois, Indiana, Ohio, Kentucky, Tennessee, and Michigan. Rural King provides all terrain vehicles, ATV accessories, trailers, tires, batteries, breyer horses, builders tools, building supplies, car care, clothing, collectibles, cooling and heating equipment, a range of different electronics, ignitions, farm chemicals, fluids, general hardware, giftware, home improvement products, sporting goods, garden tools, livestock, machinery, pellet stoves and much more. Rural King is considered to be one of the leading companies in the industry.

Rural King reviews and complaints

Rural King is ranked 74 out of 373 in Supermarkets and Malls category

Area Served

USA

Payment Methods

VISADiscover

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