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Summary of Rural King Customer Service Calls

182 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
02:51 AVG CALL DURATION
3% ISSUES RESOLVED

Customers Contact Rural King to Ask about:

Staff:

  • “Complaint on service”
  • “Bad customer service”
  • “Warranty dispute. Bad customer service.”

Payments and Charges:

  • “Sold rabbits haven’t received payment”

Employment:

  • “Job opportunity”
  • “W2 tax form”

Return/ Replace:

  • “Failure to return with receipt”
  • “Return”

Shipping and Delivery:

  • “Delivery delay”
  • “Would like to order metal culvert pipe and have it shipped to Radcliff Kentucky store”

Refund:

  • “About a refund i am due”

Cards:

  • “Check the amount of my gift card”

Product/ Service quality:

  • “Supply a product”

Other:

  • “Trying to get a price on something”
  • “Speak to Matt the district manager for Hartland rural king”
  • “Need my money”

About Rural King

Top 5 Rural King Services

Manager, Customer Care, Shipping Service, Cashier, Rebate

Top 5 Likes about Rural King

Most employees, Store overall, Service in spring hill store, Most things, Have always enjoyed rural king store shopping

Top 5 Dislikes about Rural King

Very rude, This experience, Management, How they handle complaints, Customer service - very rude

Summary

Rural King is a privately held company. The company provides farm, home and apparel supplies. Rural King operates in Illinois, Indiana, Ohio, Kentucky, Tennessee, and Michigan. Rural King provides all terrain vehicles, ATV accessories, trailers, tires, batteries, breyer horses, builders tools, building supplies, car care, clothing, collectibles, cooling and heating equipment, a range of different electronics, ignitions, farm chemicals, fluids, general hardware, giftware, home improvement products, sporting goods, garden tools, livestock, machinery, pellet stoves and much more. Rural King is considered to be one of the leading companies in the industry.

Rural King reviews and complaints

Rural King is ranked 40 out of 434 in Supermarkets and Malls category

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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