Rural King Phone Numbers and Emails

Toll-Free Number:

  • (800) 860-8115

Customer Service:

  • (800) 561-1752
  • (217) 235-7102

Headquarters:

  • (800) 860-8115

Rural King Contact Information

Rural King Website:

Rural King Online Chat:

Corporate Office Address:

Rural King
4216 Dewitt Ave
Mattoon, Illinois 61938
United States

Other Info (opening hours):

Customer Support Hours

7 Days a Week: 7am - 7pm CST

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Rural King Rating Based on 411 Reviews

Rating details

2.3
more details
Customer service
Website
Product or Service Quality
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Rural King Customer Service Calls

540 TOTAL
CALLS
02:47 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rural King Customer Service?

Staff Question:

  • “Complaint on service”
  • “Customer service”
  • “The manager of a store took a price tag off of an item I was going to buy and said it was the wrong price”

Request for Information Question:

  • “Concern”
  • “Question on on my payroll”
  • “I need to talk to corporate”

Employment Question:

  • “W2”
  • “Employment”
  • “W2 tax form”

Shipping and Delivery Question:

  • “Item not shipped”
  • “Free shipping”
  • “Wrong item”

Payments and Charges Question:

  • “Pay my bill”
  • “Make a payment”
  • “Unauthorized purchase on my Harvest card”

Product/ Service Question:

  • “Employee Life Insurance”
  • “Upset store would not sell a damaged item to me”
  • “Trying to buy a tractor but no one at store to help also left phone number also filled out on line build your tractor no has called”

Return/ Replace Question:

  • “Return question”
  • “Replacement part”
  • “Return of money”

Activation/ Cancellation Question:

  • “I want to cancel one of my online orders”
  • “I want to cancel my order”
  • “My order was cancelled and refunded”

Cards Question:

  • “Credit card bill”
  • “Want to get my rewards card”
  • “I was excepted for a rural king credit card and wanted to know how long it took to receive it”

Refund Question:

  • “Money not refunded to my account”

Account Question:

  • “Account locked”

Other Question:

  • “Bad experience”
  • “I am contacting them about some jeans I purchase about 8-11 moths ago”
  • “Live honey bees”

About

Rural King Return Policy
To read more: https://www.ruralking.com/returns
Rural King Delivery Policy
To read more: https://www.ruralking.com/all-departments/tools-hardware/air-compressors/ir-air-compressors-fs
Rural King Warranty
To read more: https://www.ruralking.com/warranty
Rural King Terms of Service
To read more: https://www.ruralking.com/terms
Rural King Privacy Policy
To read more: https://www.ruralking.com/privacy-policy
Rural King FAQ
To read more: https://www.ruralking.com/faq
Top Rural King Services

Customer Care, Manager, Shipping Service

Top Rural King Products

Gift Card, Store Facility, Facility

Rural King Pros and Cons

Pros: Most employees, Have always enjoyed rural king store shopping, Undecided, Product selection, Employees

Cons: Very rude, How they handle complaints, Poor service, Fail to deliver, Customer service stinks

Summary

Rural King is a privately held company. The company provides farm, home and apparel supplies. Rural King operates in Illinois, Indiana, Ohio, Kentucky, Tennessee, and Michigan. Rural King provides all terrain vehicles, ATV accessories, trailers, tires, batteries, breyer horses, builders tools, building supplies, car care, clothing, collectibles, cooling and heating equipment, a range of different electronics, ignitions, farm chemicals, fluids, general hardware, giftware, home improvement products, sporting goods, garden tools, livestock, machinery, pellet stoves and much more. Rural King is considered to be one of the leading companies in the industry.

Rural King reviews and complaints

Rural King is ranked 63 out of 355 in Supermarkets and Malls category

Area Served

USA

Payment Methods

VISADiscover

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