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Rural King in Hudson, Florida - Cretins, yahoos and dolts...oh my!

1.0
Details
Most of the employees at the 2468 Commercial Way, Spring Hill, FL 34606 location have that blank look in their eyes of slack-jawed, mouth breathing inbred dullards. Seriously, don't waste your time by asking them anything to do with the products, their availability or correct pricing; they will just look at you like you're speaking in Greek after inhaling helium. Just make sure you know exactly what you want, that it's in stock, where it's located and what is supposed to cost and you will have a chance of getting in & out of there with what you came for in a reasonable amount of time. But to be fair, this is typical for Floriduh.
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1 comment
Anonymous
#952713

Your problem might be that you don't sound like a very nice person. Who do you think you are to criticize the employees the way you described them?

Maybe your nasty attitude is the reason you get treated the way you claim. "Do unto others as you would have them do unto you."

Review
#602158 Review #602158 is a subjective opinion of poster.
Cons
  • Quality of employees
Reason of review
Poor customer service
Preferred solution
Don't hire the rejects from Goodwill.

Sofa Review

1.0
Details
Wanted to order a sofa and u cant get it off line either n the *** can order it to be delievered to their store witch is bull *** n never heard no such thing if u want to make money then u need to do what the customer is requesting
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Review
#599084 Review #599084 is a subjective opinion of poster.
Reason of review
Problem with delivery
5.0
Details
I'm a coach for lake wales steelers youth football we had a car wash scheduled at another location but it was rainy out so I called rural king in lake wales Florida and ask if we could set up and have a donation drive at there store the manager Chad ask when would we...
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Review
#586726 Review #586726 is a subjective opinion of poster.
Reason of review
Good customer service

Rural King in Spring Hill, Florida - The employees need training!

3.1
Details
Went to the store to buy a solar gate transmitter. Stopped at the information desk to ask for the location of this widget ladies said we do not have that. OK so while I was there I looked around in the store. (Liked the pop corn) Well I found what I was looking for my self! I really like the store BUT I think you loose a lot of business because the employees do not have a glue what is carried in the store and can not help you... PLEASE EDUCATE THE EMPLOYEES...Thank you for your Rural King in our area.
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2 comments
Anonymous
#920778

There are thousands of items in the store. You expect them to know EACH one of them. Get a grip, and give the clerk a break !

Anonymous
#921857
@Jeff

Amen to Jeff!!! Work retail one day and just see what we have to go through!!!!! Some people don't have a clue!

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Review
#571577 Review #571577 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Educate your employees before they go on the floor to work.
3.1
Details
4 times in as many weeks I hve been overcharged for products and had trouble getting refunds clerks try however managers are uncaring The store should put the correct prices in the computer or fire the programers. the rebate sales are misleading they say you will get...
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1 comment
Anonymous
#1236598

today, every single item I purchases was overpriced by $2-$4 BUT a pair of socks $4.99 scanned at $12.99 and a trash bags $3.99, scanned at $19.99. Glad I watch the prices and even when staff told her the correct prices, she still questioned them as much as she did me.

Review
#551086 Review #551086 is a subjective opinion of poster.
Service
Rural King Rebate
Pros
  • Store overall
Cons
  • Management
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Rural King - Cashier Review from Tampa, Florida

Manager Holly at Terre Haute Rural King is an ***! All she knows how to do is be rude to customers. She has no skills and knows nothing about RurAl King or anything they sell! Rude, fat, arrogant bag of trash she is. Her lil *** kisser Heather likes to cus customers out and then Holly stabds up for her saying that "if customers wouldnt be so *** then her cashier wouldnt cus them out"! What a way to run a business! Ill NEVER EVER spend money at a Rural King again!!! Cant wait till Farm And Fleet comes to town.
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1 comment
Anonymous
#867705

I am confused!!! How does this complaint, titled "Rural King - Review about Rude Employee from Tampa, Florida" have anything to do with Tampa, Florida when the alleged incident occurred in Terre Haute, Indiana?

Rather than posting here, why did you not take your complaint to THE store MANAGER David Gibson?

Store Manager: Dave Gibson

Phone:812-234-5800

Email: terrehaute@ruralking.com

Rural King also has a corporate office in Mattoon, Illinois. If I was treated in such a manner Mattoon, Illinois would definitely be getting a phone call and a hard copy letter via snail mail from me.

Review
#530619 Review #530619 is a subjective opinion of poster.
Service
Rural King Cashier
You have to be kidding me?. We are new to this area, just purchased a home here, i send my wife to this Rural King location to pick up 2 simple things, electrical connectors and wall anchors, she asks for some help locating them at the counter, she walks around in...
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3 comments
Anonymous
#950056

I agree, customer service there is HORRIBLE. I went to buy a camping lounge chair and there was only one on display.

After searching for someone to help and finding no one, I went to the customer service desk. They called who I think is the same guy you described. He went to look and said there were 6 in stock. He spent 10 minutes in the back room and came out and said they weren't back there.

I said okay, can you order them? He said no because they were in stock(lol). I said okay, so where are they? He said he had no clue, they must be scattered around the store.

So my husband I said okay, so lets look around, where would they be? The guy just walks away and we look for a while, couldn't find any. We see the guy again a few times while looking and he wasn't looking at all. Each time he see's us he quickly ignores us and tries to look busy doing something else.

We go back to customer service, tell them the deal and they radio the guy. He tells them he can't find any. So we say okay, here is our phone #.

They stick it on a piece of paper on the chair and we tell them to call us when they find the chairs. This was 6 months ago....No call.

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Review
#519150 Review #519150 is a subjective opinion of poster.
Service
Rural King Customer Care
Loss
$50

Rural King in Saint Augustine, Florida - Worst customer service - Order messed up

I have ordered Field fence $2000 worth, the order goes to Red Brand fencing company and ships to customer. Normally takes about 2 weeks total to deliver, but first shipping was messed up and delivered to wrong address with 1 bundle instead total order of 11 bundles. Called the Ruralking.com and after so many calls and emails, finally RMA number was created to resend the product, but no one cared about until I contacted and again go through the calls and chats. Nothing is being done as they promise, all lies. I have not received the order yet, waiting.. Not sure, will wait couple more days and then go for cancel and get refund and my damages too.
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Review
#435074 Review #435074 is a subjective opinion of poster.
Loss
$2000
My husband and I purchase a large amount of feed monthly. Taking advantage of the 15% online rebate, we provided all information as required, waited 8 weeks and nothing. We have "not" been denied.....I have send 3 e-mail messages only to get an apology e-mail and...
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6 comments
Anonymous
#1410155

After making a purchase of almost $300 I filed for the 12% rebate. As others have commented, I was denied the advertised rebate. Rural King has scammed its customers and continues to do so.

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Review
#294174 Review #294174 is a subjective opinion of poster.
Service
Rural King Rebate