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Rural King - Store or funny farm

3.6
Details
We bought a whole machine last May 2018. I have been a customer at your Bonita Springs store for Rural King since that time. At first it was fabulous but each trip hasn’t listened to the point that I don’t even want to go anymore. The most recent incident was when I purchased corn for the squirrels which apparently contained grain marks. We have been struggling for two months to get rid of the moths. I ordered see cake online because you never have them in the store. I received a confirmation for my order I thank you for picking up your order a email telling me my order was ready to pick up, I am one that told me to call the store. I called the store and nobody knew what I was talking about. This is kind of what happens when you’re in the store for you call the store. There is a lovely blue flower in front of your store in Bonita Springs. I would like to have some of them. I called the store today and the young lady said we don’t sell those. I said i’m not asking you to sell me those flowers I’m asking you what they are. After being on hold for about six minutes, she came back and said no one knows I just hung up. Christmas time was a nightmare in that store because everybody that I approach to ask for a product had only been there two weeks. I’m done I would rather pay more two dollars per seed cake then drive to the Bonita store again .
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ID
#1520237 Review #1520237 is a subjective opinion of poster.
Location
Bonita Springs, Florida
Service
Rural King Customer Care
Reason of review
Poor customer service
Loss
$50
Preferred solution
Let the company propose a solution

Rural King - Good Friends Dog food

Found black bugs in the bag... first bag was fine .. one month later bought another bag.. full of tiny black bugs.. already threw out the bags n receipt.. oh well back to Target to get Iams
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ID
#1221940 Review #1221940 is a subjective opinion of poster.
Location
Bonita Springs, Florida
Reason of review
Bad quality

Rural King - Worst Customer Service Ever

1.0
Details
Well I said worst customer service ever but to be honest I don't even know if they have a customer service because I can't get a single freakin response back from these Jack offs.....
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ID
#1155005 Review #1155005 is a subjective opinion of poster.
Location
Bonita Springs, Florida
Service
Rural King Customer Care
Reason of review
Poor customer service

Rural King - Overcharging

3.1
Details
4 times in as many weeks I hve been overcharged for products and had trouble getting refunds clerks try however managers are uncaring The store should put the correct prices in the computer or fire the programers. the rebate sales are misleading they say you will get a rebate then tell you its only from thr manufacture you have to apply to. i am really disappointed in this store . i bought a case supposesd to be at case price which was posted but was charged individual pricing which was much more it was programed in puter that way manager said oh it was a sale priceing that was not removed NOT I buy the same stuff it is always the same price less for the case than for total individual 2 weeks ago I waited 45 min for them to return my money from an overcharge
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1 comment
Anonymous
#1236598

today, every single item I purchases was overpriced by $2-$4 BUT a pair of socks $4.99 scanned at $12.99 and a trash bags $3.99, scanned at $19.99. Glad I watch the prices and even when staff told her the correct prices, she still questioned them as much as she did me.

ID
#551086 Review #551086 is a subjective opinion of poster.
Location
Bonita Springs, Florida
Service
Rural King Rebate
Pros
  • Store overall
Cons
  • Management
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

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Rural King Products and Services Reviews

Product or Service Reviews
Facility  1.0 2
Shipping Service  2.5 53
Store Facility  3.4 4
Rebate  3.9 28
Manager  2.5 101

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Latest Question

Is there a way I can order just lids for a water bottle SKU number219190040 ??

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