State: Florida City: Crystal River Clear all filters (8 of 702 reviews match)
filters
State:
City:
Product:
Show
2.3
Details
I ordered a shotgun from RKguns on September 23rd 2018 and had it delivered to the the Crystal River, Florida store. It arrived at the store on October 2nd. I went there the same day, filled out the paperwork and left the store. I waited for them to call me to go pick...
View full review
Review
#1378345 Review #1378345 is a subjective opinion of poster.
Service
Rural King Shipping Service
Reason of review
Order processing issue
3.1
Details
Went into Crystal River RK at 6:20pm on Saturday, Nov. 18, 2017, to do our weekly shopping. It's not unusual to not find a cart. You can stroll thru the store and find one; but Saturday we could not. So I went to the front desk and was told that they had only one and...
View full review
Review
#1134520 Review #1134520 is a subjective opinion of poster.
Service
Rural King Manager
Pros
  • Service in spring hill store
Cons
  • Not one employee could tell me an answer
  • Untrained check out
  • Customer service is non existent
Reason of review
Poor customer service
Loss
$12000
Preferred solution
Let the company propose a solution
Tags
  • Farm supplies

Rural King review in Crystal River, Florida: They don't GAS

3.7
Details
Every time they have the rebate i have to call and almost beg for my money ive spent a least 15000 $ in this store iñ crystal river fl its joke just to get you in the store to buy and boom screw you
View full review
1 comment
Anonymous
#1784569

Not real find of these folks either. Boat loads of attitude from employees there.

Review
#1129773 Review #1129773 is a subjective opinion of poster.
Service
Rural King Rebate
Reason of review
Order processing issue
5.0
Details
I went to the Rural King in Crystal River to buy a firearm, I ask the person behind the counter if he had the one I wanted. He glanced at the rack and said no he did not have it, and that was it. So I was kind of pissed of at his attitude ,like he could care less if he...
View full review
Review
#1117861 Review #1117861 is a subjective opinion of poster.
Service
Rural King Customer Care
Pros
  • Employees
  • Service in spring hill store
Cons
  • Corporate customer service rudeness
  • Service in crystal river store
Reason of review
Poor customer service
Tags
  • Knowledge
Bill the daytime manager lied to us about teturning a generator that we had paid for and had not taken possession of yet. We cldnt get the correct plug for it that he said we cld obtain. We had not taken possession of generator and he said it was corporate policy not...
View full review
1 comment
Anonymous
#1381566

Filled out application was called in for interview .waited 30 min no one ever came to talk to me.some employee's were standing behind me talking about me and laughing like i couldn't hear them. From the moment i walked in everyone was either very rude or to bizzy to help u .what ever happened to the customer's always right. Everthing these people are saying in there reviews i believe 100%

Review
#1101471 Review #1101471 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Rural King review in Crystal River, Florida: Customer service not good!

3.1
Details
I had my rebate slip with me and the associate forgot to scan it. I asked if she could void the transaction. No she couldn't but I could take it to the service desk and they would take care of it. She couldn't do it either. she did try but could not get the register to do it. She said it was a computer problem. Why didn't she call a manager to override the transaction? So I still have my rebate and no I didn't buy everything I wanted because at noon they were sold out already! The customer service at this store has gotten worse and I am beginning to wonder if it's worth my while to shop here.
View full review
Review
#960904 Review #960904 is a subjective opinion of poster.
Service
Rural King Customer Care
Pros
  • I liked this store when it first open
  • Layout of store
Reason of review
Poor customer service
Yesterday, my granddaughter decided to stop at Rural King in Crystal River and as we were entering the store a man with a dog on a leash were leaving. My granddaughter is autistic and has a fear of dogs which makes shopping in our area a real challenge as many stores...
View full review
89 comments
Anonymous
#1788724

Oh please, you can shop online or somewhere else.

View more comments
Review
#746578 Review #746578 is a subjective opinion of poster.
Service
Rural King Manager
Cons
  • Store policy of permitting dogs
  • Lack of empathy from manager
Reason of review
Store Policy
Preferred solution
Let the company propose a solution
Tags
  • Pets In Store
  • Service Dogs
1.0
Details
I bought a trailer from rural king only because it came with a $120 rebate. It was submitted by the cashier at time of purchase. It was denied. I called the 800 number they said their computers were updating that it wasn't anything i did and they resubmitted the...
View full review
3 comments
Anonymous
#1111766

I bought a firearm with a rebate and the same thing happened to me...how can they not honor their own rebate?...what a ripoff!!

View more comments
Review
#734054 Review #734054 is a subjective opinion of poster.
Service
Rural King Rebate
Cons
  • Not getting my rebate
Reason of review
keep denieing rebate
Loss
$120
Preferred solution
Deliver product or service ordered
Tags
  • Rural King Ripoff

Contact Rural King Customer Service

Website:
Mailing Address:
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
Phone:
(800) 860-8115
All Rural King Contacts

Rural King Products and Services Reviews

Compare Rural King to

Rural King
Rural King
441 reviews
2.3
VS
Tractor Supply
Tractor Supply
441 reviews
2.2
Compare Rural King vs Tractor Supply

Latest Question

Rural King Questions