State: Florida City: Crystal River Clear all filters (8 of 682 reviews match)
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2.3
Details
I ordered a shotgun from RKguns on September 23rd 2018 and had it delivered to the the Crystal River, Florida store. It arrived at the store on October 2nd. I went there the same day, filled out the paperwork and left the store. I waited for them to call me to go pick...
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Review
#1378345 Review #1378345 is a subjective opinion of poster.
Reason of review
Order processing issue
3.1
Details
Went into Crystal River RK at 6:20pm on Saturday, Nov. 18, 2017, to do our weekly shopping. It's not unusual to not find a cart. You can stroll thru the store and find one; but Saturday we could not. So I went to the front desk and was told that they had only one and...
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Review
#1134520 Review #1134520 is a subjective opinion of poster.
Pros
  • Service in spring hill store
Cons
  • Not one employee could tell me an answer
  • Customer service is non existent
  • Untrained check out
Reason of review
Poor customer service
Loss
$12000
Preferred solution
Let the company propose a solution
Tags
  • Farm supplies
5.0
Details
I went to the Rural King in Crystal River to buy a firearm, I ask the person behind the counter if he had the one I wanted. He glanced at the rack and said no he did not have it, and that was it. So I was kind of pissed of at his attitude ,like he could care less if he...
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Review
#1117861 Review #1117861 is a subjective opinion of poster.
Pros
  • Employees
  • Service in spring hill store
Cons
  • Service in crystal river store
  • Corporate customer service rudeness
Reason of review
Poor customer service
Tags
  • Knowledge

Rural King in Crystal River, Florida - They don't GAS

3.7
Details
Every time they have the rebate i have to call and almost beg for my money ive spent a least 15000 $ in this store iñ crystal river fl its joke just to get you in the store to buy and boom screw you
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Review
#1129773 Review #1129773 is a subjective opinion of poster.
Reason of review
Order processing issue
Bill the daytime manager lied to us about teturning a generator that we had paid for and had not taken possession of yet. We cldnt get the correct plug for it that he said we cld obtain. We had not taken possession of generator and he said it was corporate policy not...
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1 comment
Anonymous
#1381566

Filled out application was called in for interview .waited 30 min no one ever came to talk to me.some employee's were standing behind me talking about me and laughing like i couldn't hear them. From the moment i walked in everyone was either very rude or to bizzy to help u .what ever happened to the customer's always right. Everthing these people are saying in there reviews i believe 100%

Review
#1101471 Review #1101471 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Rural King in Crystal River, Florida - Customer service not good!

3.1
Details
I had my rebate slip with me and the associate forgot to scan it. I asked if she could void the transaction. No she couldn't but I could take it to the service desk and they would take care of it. She couldn't do it either. she did try but could not get the register to do it. She said it was a computer problem. Why didn't she call a manager to override the transaction? So I still have my rebate and no I didn't buy everything I wanted because at noon they were sold out already! The customer service at this store has gotten worse and I am beginning to wonder if it's worth my while to shop here.
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Review
#960904 Review #960904 is a subjective opinion of poster.
Pros
  • Layout of store
  • I liked this store when it first open
Reason of review
Poor customer service
1.0
Details
I bought a trailer from rural king only because it came with a $120 rebate. It was submitted by the cashier at time of purchase. It was denied. I called the 800 number they said their computers were updating that it wasn't anything i did and they resubmitted the...
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3 comments
Anonymous
#1111766

I bought a firearm with a rebate and the same thing happened to me...how can they not honor their own rebate?...what a ripoff!!

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Review
#734054 Review #734054 is a subjective opinion of poster.
Cons
  • Not getting my rebate
Reason of review
keep denieing rebate
Loss
$120
Preferred solution
Deliver product or service ordered
Tags
  • Rural King Ripoff
Yesterday, my granddaughter decided to stop at Rural King in Crystal River and as we were entering the store a man with a dog on a leash were leaving. My granddaughter is autistic and has a fear of dogs which makes shopping in our area a real challenge as many stores...
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82 comments
NeighborlyArmadillo
#1738707

I go here because I can bring my dog. There are not a lot of stores that allow dogs.

I think it is wonderful that they allow dogs. It is an excellent training location to practice with your dog. I think you are trying to ruin it for a majority of people just because you didn’t take some extra steps to protect your granddaughter. My dog is afraid of young, loud children.

What do I do?? I make sure I take the extra precautions to steer away from these tiny intruders in order to protect my dog. I avoid any confrontation by taking alternate paths. Maybe you should do the same to protect your granddaughter—take a different path instead of getting in direct line of the dog.

It’s that easy. I don’t make a big deal about people controlling their rowdy kids.

It is what it is. You should be doing what you can to control your own situation.

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Review
#746578 Review #746578 is a subjective opinion of poster.
Cons
  • Store policy of permitting dogs
  • Lack of empathy from manager
Reason of review
Store Policy
Preferred solution
Let the company propose a solution
Tags
  • Pets In Store
  • Service Dogs

Contact Rural King Customer Service

Mailing Address:
Rural King
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
Phone:
(800) 860-8115
All Rural King Contacts