State: Florida City: Crystal River Product: Rural King Customer Care Clear all filters (2 of 104 reviews match)
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5.0
Details
I went to the Rural King in Crystal River to buy a firearm, I ask the person behind the counter if he had the one I wanted. He glanced at the rack and said no he did not have it, and that was it. So I was kind of pissed of at his attitude ,like he could care less if he...
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Review
#1117861 Review #1117861 is a subjective opinion of poster.
Service
Rural King Customer Care
Pros
  • Employees
  • Service in spring hill store
Cons
  • Corporate customer service rudeness
  • Service in crystal river store
Reason of review
Poor customer service
Tags
  • Knowledge

Rural King in Crystal River, Florida - Customer service not good!

3.1
Details
I had my rebate slip with me and the associate forgot to scan it. I asked if she could void the transaction. No she couldn't but I could take it to the service desk and they would take care of it. She couldn't do it either. she did try but could not get the register to do it. She said it was a computer problem. Why didn't she call a manager to override the transaction? So I still have my rebate and no I didn't buy everything I wanted because at noon they were sold out already! The customer service at this store has gotten worse and I am beginning to wonder if it's worth my while to shop here.
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Review
#960904 Review #960904 is a subjective opinion of poster.
Service
Rural King Customer Care
Pros
  • I liked this store when it first open
  • Layout of store
Reason of review
Poor customer service

Contact Rural King Customer Service

Mailing Address:
Rural King
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
Phone:
(800) 860-8115
All Rural King Contacts