State: Florida City: Crystal River Product: Rural King Customer Care Clear all filters (2 of 99 reviews match)
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0 comments
5.0
Details
I went to the Rural King in Crystal River to buy a firearm, I ask the person behind the counter if he had the one I wanted. He glanced at the rack and said no he did not have it, and that was it. So I was kind of pissed of at his attitude ,like he could care less if he...
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Author
Location
Crystal River, Florida
Service
Rural King Customer Care
Pros
  • Service in spring hill store
  • Employees
Cons
  • Service in crystal river store
  • Corporate customer service rudeness
Reason of review
Poor customer service
Tags
Review #1117861 is a subjective opinion of poster.
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Rural King - Customer service not good!

3.1
Details
I had my rebate slip with me and the associate forgot to scan it. I asked if she could void the transaction. No she couldn't but I could take it to the service desk and they would take care of it. She couldn't do it either. she did try but could not get the register to do it. She said it was a computer problem. Why didn't she call a manager to override the transaction? So I still have my rebate and no I didn't buy everything I wanted because at noon they were sold out already! The customer service at this store has gotten worse and I am beginning to wonder if it's worth my while to shop here.
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Author
Location
Crystal River, Florida
Service
Rural King Customer Care
Pros
  • Layout of store
  • I liked this store when it first open
Reason of review
Poor customer service
Review #960904 is a subjective opinion of poster.