State: Florida City: Crystal River Product: Rural King Manager Clear all filters (2 of 97 reviews match)
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Product:
3.1
Details
Went into Crystal River RK at 6:20pm on Saturday, Nov. 18, 2017, to do our weekly shopping. It's not unusual to not find a cart. You can stroll thru the store and find one; but Saturday we could not. So I went to the front desk and was told that they had only one and...
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Review
#1134520 Review #1134520 is a subjective opinion of poster.
Service
Rural King Manager
Pros
  • Service in spring hill store
Cons
  • Not one employee could tell me an answer
  • Customer service is non existent
  • Untrained check out
Reason of review
Poor customer service
Loss
$12000
Preferred solution
Let the company propose a solution
Tags
  • Farm supplies
Yesterday, my granddaughter decided to stop at Rural King in Crystal River and as we were entering the store a man with a dog on a leash were leaving. My granddaughter is autistic and has a fear of dogs which makes shopping in our area a real challenge as many stores...
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82 comments
NeighborlyArmadillo
#1738707

I go here because I can bring my dog. There are not a lot of stores that allow dogs.

I think it is wonderful that they allow dogs. It is an excellent training location to practice with your dog. I think you are trying to ruin it for a majority of people just because you didn’t take some extra steps to protect your granddaughter. My dog is afraid of young, loud children.

What do I do?? I make sure I take the extra precautions to steer away from these tiny intruders in order to protect my dog. I avoid any confrontation by taking alternate paths. Maybe you should do the same to protect your granddaughter—take a different path instead of getting in direct line of the dog.

It’s that easy. I don’t make a big deal about people controlling their rowdy kids.

It is what it is. You should be doing what you can to control your own situation.

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Review
#746578 Review #746578 is a subjective opinion of poster.
Service
Rural King Manager
Cons
  • Store policy of permitting dogs
  • Lack of empathy from manager
Reason of review
Store Policy
Preferred solution
Let the company propose a solution
Tags
  • Pets In Store
  • Service Dogs

Contact Rural King Customer Service

Mailing Address:
Rural King
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
Phone:
(800) 860-8115
All Rural King Contacts