State: Florida City: Crystal River Product: Rural King Manager Clear all filters (2 of 96 reviews match)
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3.1
Details
Went into Crystal River RK at 6:20pm on Saturday, Nov. 18, 2017, to do our weekly shopping. It's not unusual to not find a cart. You can stroll thru the store and find one; but Saturday we could not. So I went to the front desk and was told that they had only one and...
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Author
Location
Crystal River, Florida
Service
Rural King Manager
Pros
  • Service in spring hill store
Cons
  • Untrained check out
  • Not one employee could tell me an answer
  • Customer service is non existent
Reason of review
Poor customer service
Loss
$12000
Preferred solution
Let the company propose a solution
Review #1134520 is a subjective opinion of poster.
77 comments
Yesterday, my granddaughter decided to stop at Rural King in Crystal River and as we were entering the store a man with a dog on a leash were leaving. My granddaughter is autistic and has a fear of dogs which makes shopping in our area a real challenge as many stores...
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NoisyCarp322
#1702484

I completely agree with you. Pets have no place in stores. People seem quick to blame you or the child. I guess anyone's fear of dogs is irrational only until they get bit. Do...

Author
Location
Crystal River, Florida
Service
Rural King Manager
Cons
  • Lack of empathy from manager
  • Store policy of permitting dogs
Reason of review
Store Policy
Preferred solution
Let the company propose a solution
Tags
  • Pets In Store
  • Service Dogs
Review #746578 is a subjective opinion of poster.