State: Florida City: Leesburg Clear all filters (6 of 683 reviews match)
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Rural King in Leesburg, Florida - Purchase a firearm

1.7
Details
Went to pick up a layaway firearm was blocked from their system due to someone else having the same name.called corp office spike with mrs Adams who was terribly rude and told me in so mamy words dodnt care if i shopped there.needless to say they have lost a very good customer. And word of mouth is the worst.ill make sure to let everyone i come in contact with how rual king treats its customers!!!! So very disappointed. The smiths
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Review
#1480145 Review #1480145 is a subjective opinion of poster.
Reason of review
Order processing issue

Rural King in Leesburg, Florida - Extremely rude employee

1.0
Details
I went to leesburg fl to purchase shotguns and Robert was very rude and short from the beginning.He seemed to enjoy being rude.i talked with another employee who said they had other complaints about Robert and i ask why would they keep him employed and he said because he knows guns.Wow i did complain to management but felt as if nothing would be done.i dont think he cared as far as me going back to that store i wont my money spends in other stores just as easy.
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Review
#1201599 Review #1201599 is a subjective opinion of poster.
Reason of review
Poor customer service

My rural king is very friendly and knowledgeable

4.7
Details
You ask any random question, they have the answers. You want to make a purchase, and it is out of stock, leave your number and they will contact you when it is available. Very family orientated, polite and straight forward. I have made quite a few acquainted, and or even friends throughout my visits. Leesburg Fl. Rural King, is always a great experience!
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Review
#1216921 Review #1216921 is a subjective opinion of poster.
Reason of review
Good customer service
3.0
Details
Every store that I have ever been to always honors a misprint on the price of a item unless they have posted the error. I found a misprint on a dog cage I was going to buy. I showed the add to the store manager and He said that He could not honor it but that He would...
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Review
#1047468 Review #1047468 is a subjective opinion of poster.
Product
Cons
  • Corporate customer service
  • Lack of empathy from manager
  • Being misinformed
Reason of review
Pricing issue
Preferred solution
Price reduction

Rural King - Manager Review from Leesburg, Florida

I went to the store in Leesburg Florida to get a filter and spark plug for my chain saw only to find out they didn't stock it they sold the saw but no parts I asked the manager about it he was rude and a *** about it well I'll say this NO MORE RURAL KING FOR ME across the street is TRACTOR SUPPLY AT LEAST THEY TREAT YOU WITH DIGNATY as for rural king they can stick their free popcorn upper they *** !!!!!!!! Thanks a disgruntled customer
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Review
#646111 Review #646111 is a subjective opinion of poster.
Reason of review
Poor customer service

Rural King in Leesburg, Florida - Customer Service

 I brought my husband in the Rural King on Hwy 27 in Leesburg, FL for the first time to show him around your store and introduce him to all the great products we routingly purchase from this store. However, while checking out and purchasing our products we noticed a woman with a small child and the cashier bantering the small one, basicly being dissrepctful and rude to the family. Once it was our turn to check out, the cashier then targeted us, and made the following comment to my husband, referring to the dog nail clippers on in our basket. "oh, nice trimmers, you planning on getting a mani and a petty?" at first I thought to myself, I know she is not insulting my husband right infront of me, maybe she is just a bit socially awkward, or is just trying to be funny. So, we reluctantly purchased the item and upon leaving her register, received the following comment " enjoy your spa day." My Husband and I were not happy at the experience we recieved while shopping at this Rural King. Very disrespectful, and uncalled for. Why would I ever pick up animal or pet products there ever again,knowing that this is what you are expected to deal with with at Rural King. I could go down the street to Petsmart where my husband and I will be treated with the respect and dignity a consumer deserves.
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3 comments
Anonymous
#1266447

Let me GUESS YOUR FROM THE VILLAGES RIGHT? You come into the stores in Florida like you are ENTITLED TO SOMETHING and the State of Florida needs you and your money. WE DON'T...Please GO BACK TO YOUR OTHER HOME!

Anonymous
#1036155

Obviously you and your husband take yourselves way to seriously!!!!

Anonymous
#955733

How is a little teasing being rude and disrespectful?

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Review
#605431 Review #605431 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Contact Rural King Customer Service

Mailing Address:
Rural King
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
Phone:
(800) 860-8115
All Rural King Contacts