State: Florida City: Spring Hill Clear all filters (4 of 680 reviews match)
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1.0
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We have been shopping at Rural King store in Spring Hill several times but last Sunday will be the last time. We were in line for free popcorns. The long dark blonde hair woman worker was bagging and popping popcorns , the woman in front of me got her popcorns and said...
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Review
#1139366 Review #1139366 is a subjective opinion of poster.
Reason of review
the way i were treated
3.5
Details
Numerous times I have received an email and went online right away to find the Special sale Gun was out of stock, they advertise guns they dont stock. Thats a bad way to lure customers to your website to sell them a more expensive gun, the stores are more money IF they...
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#1008847 Review #1008847 is a subjective opinion of poster.
Reason of review
Poor customer service
3.1
Details
Went to the store to buy a solar gate transmitter. Stopped at the information desk to ask for the location of this widget ladies said we do not have that. OK so while I was there I looked around in the store. (Liked the pop corn) Well I found what I was looking for my...
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2 comments
Anonymous
#920778

There are thousands of items in the store. You expect them to know EACH one of them. Get a grip, and give the clerk a break !

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Review
#571577 Review #571577 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Educate your employees before they go on the floor to work.
You have to be kidding me?. We are new to this area, just purchased a home here, i send my wife to this Rural King location to pick up 2 simple things, electrical connectors and wall anchors, she asks for some help locating them at the counter, she walks around in...
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3 comments
Anonymous
#950056

I agree, customer service there is HORRIBLE. I went to buy a camping lounge chair and there was only one on display.

After searching for someone to help and finding no one, I went to the customer service desk. They called who I think is the same guy you described. He went to look and said there were 6 in stock. He spent 10 minutes in the back room and came out and said they weren't back there.

I said okay, can you order them? He said no because they were in stock(lol). I said okay, so where are they? He said he had no clue, they must be scattered around the store.

So my husband I said okay, so lets look around, where would they be? The guy just walks away and we look for a while, couldn't find any. We see the guy again a few times while looking and he wasn't looking at all. Each time he see's us he quickly ignores us and tries to look busy doing something else.

We go back to customer service, tell them the deal and they radio the guy. He tells them he can't find any. So we say okay, here is our phone #.

They stick it on a piece of paper on the chair and we tell them to call us when they find the chairs. This was 6 months ago....No call.

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Review
#519150 Review #519150 is a subjective opinion of poster.
Loss
$50

Contact Rural King Customer Service

Mailing Address:
Rural King
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
Phone:
(800) 860-8115
All Rural King Contacts