State: Florida City: Spring Hill Product: Rural King Customer Care Clear all filters (3 of 105 reviews match)
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1.0
Details
We have been shopping at Rural King store in Spring Hill several times but last Sunday will be the last time. We were in line for free popcorns. The long dark blonde hair woman worker was bagging and popping popcorns , the woman in front of me got her popcorns and said...
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Review
#1139366 Review #1139366 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
the way i were treated
3.5
Details
Numerous times I have received an email and went online right away to find the Special sale Gun was out of stock, they advertise guns they dont stock.Thats a bad way to lure customers to your website to sell them a more expensive gun, the stores are more money IF they...
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Review
#1008847 Review #1008847 is a subjective opinion of poster.
Service
Rural King Customer Care
Reason of review
Poor customer service
You have to be kidding me?. We are new to this area, just purchased a home here, i send my wife to this Rural King location to pick up 2 simple things, electrical connectors and wall anchors, she asks for some help locating them at the counter, she walks around in...
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3 comments
Anonymous
#950056

I agree, customer service there is HORRIBLE. I went to buy a camping lounge chair and there was only one on display.

After searching for someone to help and finding no one, I went to the customer service desk. They called who I think is the same guy you described. He went to look and said there were 6 in stock. He spent 10 minutes in the back room and came out and said they weren't back there.

I said okay, can you order them? He said no because they were in stock(lol). I said okay, so where are they? He said he had no clue, they must be scattered around the store.

So my husband I said okay, so lets look around, where would they be? The guy just walks away and we look for a while, couldn't find any. We see the guy again a few times while looking and he wasn't looking at all. Each time he see's us he quickly ignores us and tries to look busy doing something else.

We go back to customer service, tell them the deal and they radio the guy. He tells them he can't find any. So we say okay, here is our phone #.

They stick it on a piece of paper on the chair and we tell them to call us when they find the chairs. This was 6 months ago....No call.

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Review
#519150 Review #519150 is a subjective opinion of poster.
Service
Rural King Customer Care
Loss
$50

Contact Rural King Customer Service

Mailing Address:
Rural King
Corporate Office 4216 Dewitt Ave
Mattoon, Illinois 61938
United States
Phone:
(800) 860-8115
All Rural King Contacts

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