951 Bypass Rd, Winchester, KY 40391, USA
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5.0
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4 comments

Received 2 gift cards for Rural king for Christmas from my Relatives. went to the store too buy things and was told there was 0 balance on them.

relatives cant find the receipt so now Rural king got money for nothing. what a rip off. don"t buy gift cards. the embarrassment.

Received 2 gift cards for Rural king for Christmas from my Relatives. went to the store too buy things and was told there was 0 balance on them. they cant find the receipt so now Rural king got money for nothing. what a rip off.

don"t buy gift cards. Received 2 gift cards for Rural king for Christmas from my Relatives.

Product or Service Mentioned: Rural King Gift Card.

Reason of review: gift card.

Preferred solution: Let the company propose a solution.

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Anonymous
#1513992

Granted common sense is to save all receipts, especially for gifts... However, stores can also tell you where the money from any gift card was spent or if the card was ever activated. I'm sorry this happened to you.

Anonymous
#1431515

I work for a Rural King. Ask to talk with the store manager and ask them to have a CSM to call IT.

This is standard practice for a gift card that wasn't activated yet.

As long as you have the card you should not have had a problem. I do understand your frustration.

Anonymous
#1425637

E gift cards have all been cancelled and no customers have been notified.

Rural King cancelled all e gift cards about 2 weeks ago and have not notified the purchaser or recipient.

When u go to use it, it shows zero balance. Unethical business practices.

Attorney General should be notified.

Anonymous
#1414943

You should go back in to the store and ask them to call IT about it. I also had this issue.

There was an issue with the card reader when they activated the gift card. As long as you know where the gift card was initially purchased, the amount, card number, and an estimated date of purchase they should be able to reload the balance on to a different gift card for you.

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